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Sandos Cancun Luxury Resort

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Sandos Cancun Luxury Resort
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3,516 Reviews from our TripAdvisor Community

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Showing 2,546: English reviews
Bury St. Edmunds, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We took 9 of our family here for one week as a treat, still got three days to go. Previously been to Le Blanc, RitzCarlton, Beloved and Zoetry and the service and food and attitude has been better than all of them. Just ask and its there. Really love this place and in the words of Arnie "we'll be back🍎

Helpful?
1 Thank ArchieTN
Oxford
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had a great time at this hotel, relaxation with great staff to attend to your needs. Pools were fine with plenty of room no matter what time you showed up. Top notch service from waiting staff, Veronica in the bar one & Luis by the pool were especially pleasant and helpful, Sandos you need to look after these people... More 

Helpful?
1 Thank tom o
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Couple things to say about this hotel, more bad than good. This hotel is more for couples who prefer to be alone and prefer a quiet environment. I would not recommend this hotel to any young couples only because there are very limited things to do during the day and also at night. Rather than being an all inclusive trip,... More 

Helpful?
2 Thank mmikaelap
los angeles
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Sorry about the late review but it has been a busy year. My husband and I spent 2 weeks in August at Sandos Cancun. We had an incredible time from the moment we arrived until the day we left. Thank you to the Sandos management and the whole crew for making every minute special. We love the new Italian restaurant... More 

Helpful?
1 Thank verostravel
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear verostravel, First of all, on behalf of Sandos Cancun Luxury we would like to kindly thank you for choosing us as your destination resort and also for taking the time to write such positive review about your recent stay. We're glad to know your experience was a very pleasant one and you will come back for the second time... More 

Centreville, Virginia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Went with friends for a girls get away. Several issues at check in, room types booked were not given, Joanna, the concierge on the 6th floor, was not very friendly at check-in or any point during the stay. Had issues in one room with air conditioning, but person at front desk handled it well. Sergio is the best waiter there,... More 

Helpful?
1 Thank KMR317
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear KMR317, Sandos Cancun Luxury would like to thank you for such kind comments about your recent stay in our very privileged resort, we absolutely appreciate your feedback. It's gratifying for us to know you had an overall amazing experience enjoying most of our renewed facilities with us and we were able to exceed your high expectations. Your comments are... More 

Baltimore
1 review
4 of 5 stars Reviewed 6 days ago NEW

Service was top class, enjoyed the amenities and restaurants! Enjoyed the kitchen tour. That was a plus. Minor inconvenience with ATM, could not withdraw with my chip card. Nice location, close to shopping, airport.

Review collected in partnership with this hotel

Helpful?
Thank 921cherise
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear 921cherise, On behalf of Sandos Cancun Luxury we would like to thank you for choosing us as your destination resort. We're glad to know your experience was a pleasant one and you were able to enjoy our facilities as restaurants and special amenities. It's also gratifying for us to hear you truly enjoyed the Kitchen Tour. We sincerely look... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

We enjoyed all of the hotel amenities and all the host departments from Felipe the Housekeeper, Joanna or Hostest, Eddy and Jacob or waiters, Casanova and Sergio or pool waiters, entertainment staff Adam, Edwardo, Valarie, Elizabeth, Veronica and all the other staff members. Thank you for everything

Helpful?
Thank Cherri Anthony L
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Cherri Anthony L, On behalf of Sandos Cancun Luxury, we would like to kindly thank you for such kind comments about your recent stay in our resort, we absolutely appreciate your positive feedback as well as your five stars. It's gratifying for us to know you had an overall amazing experience once again enjoying most of our renewed facilities... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago NEW

I would thoroughly recommend staying in this hotel if visiting Cancun. It is situated close enough to the main clubs such as coco bongos yet is a far enough distance to be away from the clubs as to not have a noisy surroundings. The room was beautiful, the bed extremely comfortable and the room service and mini bar were great.... More 

Helpful?
Thank ReissM01
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear ReissM01, On behalf of Sandos Cancun Luxury Resort we would like to thank you for being one of our loyal guests and for taking time to share your experience with us and future guests. We are delighted to know that all the staff has been able to contribute to making your stays with us memorable. We work really hard... More 

Lake Havasu City, Arizona
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my Husband got married May 15 and visited Cancun may 17-24. We LOVED this resort. The beach: The beach is drop dead beautiful! The water is bright blue and warm. One of my husband's and I favorite part was the beach beds. They were so comfortable and were right on the beach. There was also servers on the... More 

Helpful?
2 Thank tiffanypalosaari
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear tiffanypalosaari, First of all, on behalf of Sandos Cancun Luxury we would like to kindly thank you for choosing us as your destination resort and also for taking the time to write such detailed overview about your recent stay in our resort. We're glad to know your experience was a pleasant one and you were able to enjoy most... More 

Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

Rafael Sánchez may my stay easier, pleasant and comfortable. He is very knowledgeable and was able to answer any of my questions, because of him I'm going to come back and sign up for a membership. Enrique try his best to accommodate me.

Helpful?
Thank protruckingdenver
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear protruckingdenver, On behalf of Sandos Cancun Luxury Resort, we would like to kindly thank you for taking the time to share such a detailed overview of your recent stay. All our guests' feedback is very valuable in our constant commitment to keep providing excellence. It's pleasant for us to know that you enjoyed our staff’s attentive service throughout your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
A refined and yet welcoming sense of personal service pervades Sandos Cancun Luxury Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more   less 

Additional Information about Sandos Cancun Luxury Resort

Address: Boulevard Kukulcan Km 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $257 - $577 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Cancun Luxury Resort 4*
Number of rooms: 213
Reservation Options:
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Hotel Style:
#5 Family Hotel in Cancun
#12 Romantic Hotel in Cancun
#13 Business Hotel in Cancun
#22 Spa Hotel in Cancun
#26 Luxury Hotel in Cancun
#26 Top resorts Hotel in Cancun
#28 On the Beach Hotel in Cancun
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