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I love Cancun but I did not love this resort. No way is it a 5 star. Might be a 4 but more like a 3 3/4s. Most of the staff struggle with English which means they are polite but really don't understand any question...More
No one does hospitality like the Sandos Resorts. The LifeStyle Resort in Cancun is a fantastic place for adults that want pampered wonderful experience. The staff and people just cant get any better. You truly feel part of their family. The highlights for are the...More
4 Thank Mark H
Response from Web Relations C, Director General at Sandos Cancun Lifestyle ResortResponded March 2, 2018
Dear Mark H,
We are gratified with you for having stayed in our resort and also for sharing such amazing details of your recent experience.
Pampering our guests is one of our top priorities and making their vacations unbelievable is satisfying for us as well....More
We stayed at this Resort in May, after researching and looking at the reviews, I decided to book, we have stayed in Cancun for 18 times. The resort was very clean and for the most part the food was ok, the buffet was very small...More
Shout out to Hugo Garcia Lopez (<3) the bar tender in the pool-side Italian restaurant and the waiter Alberto Meza (and his serving partner, Gonzalo)! Also, Rafael in the breakfast/lunch buffet room! My favorite staff by far. Visited Sandos Cancun Lifestyle Resort two weeks ago...More
Party of four Scots in Cancun on the back of a week in Vegas, staying at the Sandos Cancun Lifestyle Resort. It was my first time in Cancun along with my roommate, but the other two guests we were with had been to Cancun before,...More
1 Thank Andrew M
Response from Web Relations C, General Manager at Sandos Cancun Lifestyle ResortResponded 2 days ago
Dear Andrew M,
First of all, on behalf of Sandos Cancun and all the Sandistas who made your stay an unbelievable one, we would like to sincerely thank you for having chosen us as your destination resort to spend your vacations.
It was an honor...More
Hey It all depends if the specific room you booked is available upon arrival, you may get lucky and get the key right away (usually it's not the case). If not, they should provide you with the space to refresh, change... More
Hey It all depends if the specific room you booked is available upon arrival, you may get lucky and get the key right away (usually it's not the case). If not, they should provide you with the space to refresh, change clothes, etc. They will store your luggage and definitely you will be able to check in and use all the facilities (including pool, beach, restaurants and bars, pretty much everything) right away. Make sure you have locks on the luggage so you can leave your valuables in it safely.