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The Royal Cancun All Suites Resorts

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Kukulcan Boulevard Km 4.5 Hotel Zone Lotes C2 & C2A, Cancun 77504 Mexico
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About

#22 of 226 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Gold level
The perfect family hideaway is yours at The Royal Cancun, a lovely Cancun hotel offering both All-Inclusive plan and European plan. Boasting impeccable gardens and recently refurbished buildings that evoke a traditional Mexican village, and delighting guests yearning for a sunny beach with turquoise waters in the Hotel Zone of Cancun, only 5 minutes from the best shopping malls of the area. Our staff offers impeccable service to give you memorable days and moments during your Cancun vacation. The sheltered beach and shallow waters of the Caribbean Sea are safe and perfect for the little ones. Enjoy relaxing days with your family and all the benefits of our All-Inclusive plan. Also, take advantage of the free access to the sister resort The Royal Sands -only 10 minutes away- where you can enjoy the delicious cuisine and beverages offered in its restaurants and bars.
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Room & Suite (482)482
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Boating
Canoeing
Diving
Game room
Tennis court
Aerobics
Entertainment staff
Karaoke
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Shuttle bus service
Taxi service
Business Center with Internet Access
Meeting rooms
Concierge
Convenience store
Currency exchange
Newspaper
Shops
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Year End Special Deal!

Location

Full view
68Somewhat walkable
Grade: 68 out of 100
11Restaurantswithin 0.75 miles
11Attractionswithin 0.75 miles
3,384Reviews454Q+A100Room tips
Traveler rating
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Popular mentions
Roberto S wrote a review Jul 5
Suisun City, California137 contributions4 helpful votes
+1
A message to those who want to take a vacation to this spot and kinda scared to book here because of the pandemic.... Don't Be!! ,, I feel really safe here, when we got here, we been told that the royal cancun( all royal resorts ) are only allowing 30% capacity but to what i see maybe we are only 10% so all beach and swimming pool are all for us..and driving the around is like almost empty (it was sooo easy ) so if your planning a vacaton to this spot ,,,Now is the Best time!!! Shout out to the following Vicente - who took care of our check-in (exceptional service) Salvador- house keeping alfredo - Palapa waiter Javier- Ground security charlie,miguel- resort tour guide
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Date of stay: June 2020
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2011inbox wrote a review Apr 2020
London, United Kingdom7 contributions8 helpful votes
Location is amazing. Best view of sea and right on the beach. Nice little convenience store in-house and good prices. Needs a shuttle service to the bus stop as the walk from hotel to street is a 15 minutes walk with a Forrest in the middle. Pool area is very nice.
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Date of stay: September 2019Trip type: Traveled with friends
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Response from Sandra_MRL, Online Community Care Agent at The Royal Cancun All Suites Resorts
Responded May 19, 2020
Dear 2011inbox, Thank you for taking the time to post about The Royal Cancun. We're glad to learn you've enjoyed your stay and that you took advantage of its privileged location in the Hotel Zone. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.
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Kathleen W wrote a review Apr 2020
Plano, United States4 contributions
The hotel, being part of the Royal Resort family, is lovely as they all are. It's a nice way to get your whole family in while only paying the cost of one room. We did not go all-inclusive, and it saved us some money. We brought granola with us and bought supplies for lunch at the on-site market (which is very reasonably priced), and we went out for dinner every night at one of the Royal Cancun's restaurants or one of the other Royal Resorts' restaurants. We stayed a week, and it was lovely. But having stayed at the Royal Sands as well, I can say that the beach at the Royal Cancun can't really compare. It is in a bit of cove-like setting, and is flanked by a pirate-themed party boat on one side and a pier on the other. Of course, if you have small children and prefer the pools, it might be a nice and cheaper option than the more expensive Sands. The hotel and pools are beautiful-it's only the beach that was a disappointment.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
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Location
Cleanliness
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Sleep Quality
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Response from Sandra_MRL, Online Community Care Agent at The Royal Cancun All Suites Resorts
Responded Apr 30, 2020
Dear Kathleen W, Thank you so much for your review. We're glad to see that you enjoyed your overall stay at The Royal Cancun. As you mentioned, some visitors enjoy the virtually waveless ocean in our location, especially families with small children. We're happy to see that you have been able to enjoy the beach at The Royal Sand during past visits. We'd love to see you again in any of our Royal Resorts properties soon when traveling goes back to normal. Stay safe!
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Julia C wrote a review Apr 2020
Flagstaff, Arizona2 contributions
My family was staying at another resort but most were staying at The Villas. The ones staying at The Villas told us that we could visit by buying 24-hr passes for each of us @~$45/person. We thought this sounded great and were considering switching resorts. Upon arrival to The Villas at ~3 pm on 3/16/2020, we were immediately treated poorly by the male front desk clerk and security guard in the check in area. Our family came from their rooms to greet us after the clerk finally decided to help us. I explained to my family that we had already been treated poorly and would not be staying. Our family (we were meeting from all over the US) talked us into staying and when we went to purchase the 24-hour passes, we were now informed that the price had gone up to $105/person. This upset me even more! Again my family talked us into staying. It took us an hr+ to "check-in" and the clerk and security guard treated us rude and poorly through the whole process. The rest of the evening was fine! The bar and wait staff were wonderful! We said goodbye to our family and promised to return for breakfast since we had purchased 24-hr passes. When we arrived the next morning we were treated even worse and told we would need to purchase new 24-hr passes if we wanted to have breakfast with our family. We left immediately! I have traveled to many countries and have never been treated so poorly. The Villas has lost a future client FOREVER and my family who did stay there promised to never come back!
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Date of stay: March 2020
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Response from Sandra_MRL, Online Community Care Agent at The Royal Cancun All Suites Resorts
Responded Apr 9, 2020
Dear Julia C, Thank you for taking the time to post about our resort. We always strive to provide our guests with the highest satisfaction rates and we regret not achieving this goal with you. Rest assured the behavior you described is not encouraged nor promoted by Royal Resorts. We appreciate your feedback and we're sharing your comments with the appropriate channels so that our service improves. We hope you give us the opportunity of welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.
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ColoSpgs555 wrote a review Mar 2020
Colorado Springs, Colorado10 contributions12 helpful votes
Staying at the Royal Cancun is the highlight of my year. Staff work hard to make everyone feel welcome and will do what they can to include all guests in activities. Facilites are outstanding! Gardens are beautiful.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
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Location
Cleanliness
Service
Sleep Quality
Room Tip: You can bring a streaming device if you want to watch movies.
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Response from JuanCGalindo, Online Community Care Coordinator at The Royal Cancun All Suites Resorts
Responded Mar 30, 2020
Dear ColoSpgs555 Thank you for taking the time to post about our resort. We're glad to learn you've enjoyed your recent stay at the Royal Cancun and it seems that you have been enjoying it for several years now! We thank you for your kind words. It's an honor to be considered the highlight of your year. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.
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Previous
PRICE RANGE
$154 - $406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal cancun hotel cancun, international hotel cancun, club international cancun, international resort cancun, international club cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
201
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about The Royal Cancun All Suites Resorts
Which popular attractions are close to The Royal Cancun All Suites Resorts?
Nearby attractions include Parroquia de Cristo Resucitado (0.5 miles), Pirate Show Cancun Jolly Roger (0.3 miles), and Torre Escenica (0.3 miles).
What are some of the property amenities at The Royal Cancun All Suites Resorts?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Royal Cancun All Suites Resorts?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Royal Cancun All Suites Resorts?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Royal Cancun All Suites Resorts?
Yes, free parking is available to guests.
What are some restaurants close to The Royal Cancun All Suites Resorts?
Conveniently located restaurants include The White Box, Deli Barlovento, and Maki Taco.
Are there opportunities to exercise at The Royal Cancun All Suites Resorts?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Royal Cancun All Suites Resorts?
Yes, laundry service and self serve laundry are offered to guests.
Does The Royal Cancun All Suites Resorts offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at The Royal Cancun All Suites Resorts?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Royal Cancun All Suites Resorts?
Many travelers enjoy visiting Zona Arqueologica El Rey (4.8 miles) and Scorpion’s Temple (2.7 miles).