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The Royal Cancun All Suites Resorts

Kukulcan Boulevard Km 4.5 Hotel Zone Lotes C2 & C2A, Cancun 77504 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 11/30/21
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Free cancellation until 11/30/21
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Traveler (1853)
Panoramas (14)
Videos (3)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Royal Cancun All Suites Resorts
Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#29 of 260 hotels in Cancun
Travelers' Choice
GreenLeaders Gold level
The perfect family hideaway is yours at The Royal Cancun, a lovely Cancun hotel offering both All-Inclusive plan and European plan. Boasting impeccable gardens and recently refurbished buildings that evoke a traditional Mexican village, and delighting guests yearning for a sunny beach with turquoise waters in the Hotel Zone of Cancun, only 5 minutes from the best shopping malls of the area. Our staff offers impeccable service to give you memorable days and moments during your Cancun vacation. The sheltered beach and shallow waters of the Caribbean Sea are safe and perfect for the little ones. Enjoy relaxing days with your family and all the benefits of our All-Inclusive plan. Also, take advantage of the free access to the sister resort The Royal Sands -only 10 minutes away- where you can enjoy the delicious cuisine and beverages offered in its restaurants and bars.
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Room & Suite (491)491
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycles available
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Game room
Tennis court
Entertainment staff
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Meeting rooms
Couples massage
Head massage
Convenience store
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Room service
Seating area
Wardrobe / closet
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Good to know
Languages Spoken
English, Spanish
Hotel links
Special Offer:Package deal
3592Reviews468Q+A100Room tips
Traveler rating
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Popular mentions
Andy wrote a review Jun 18
Cypress, Texas1 contribution
We love the Royal Cancun. Carlos at the beach, Angel and Eder at the pool bar, Pascal at the sports desk, Abel at the Palapa - we love coming back year after year and seeing the same Amazing staff caring for us! I loved the sailing, the volleyball, painting, and just chilling out
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Date of stay: June 2021Trip type: Traveled with family
Michael wrote a review Jun 18
Minnesota6 contributions
Two restaurants. Main one serves breakfast (buffet style), lunch, and dinner. Italian one is reservations only. My friends and I did all inclusive and had a fantastic time at the resort despite not having a single sunny day out of 7 days. Visited the Royal Sands twice. Once to take the second shuttle to Captains Cove Restaurant for dinner (included with all inclusive). Got to feed a 40 year old crocodile named Poncho my leftover chicken and steak. Was honestly more impressed with Royal Cancun than Royal Sands. The Sands outdoor pools bars closed at 7pm compared to 10pm at the Royal Cancun. Staff were much better at the Royal Cancun. Carlos was our Concierge and was so accommodating. Booked our restaurant reservations and answered all our questions. My only real complaint is that kids were allowed in the Adults Only Pool and would splash you sometimes. But overall The Royal Cancun All Villas is a great little resort. The beach is better than the Royal Sands and if you tip a few pesos you will feel like true Royalty. I am going to try a Adults Only the next time I stay in Cancun for the partying aspect. But I hope to bring my family to the resort in the future to experience a truly relaxing vacation.
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Date of stay: June 2021Trip type: Traveled with friends
Room Tip: Be ready for a somewhat lengthy check in. Can rent paddle boats and kayaks for free. Get...
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Robert B wrote a review Jun 13
21 contributions6 helpful votes
We’ll, how shall I start this ? We checked in yesterday 6/12/21 at around 4 pm , First off it took over 45 minutes to get us checked into the resort. At checkin we asked if there was any ocean view rooms that we could upgrade to and was bluntly told us this is you room type and this is what your booked in for ! We are booked for 7 days l, hope it gets better? I was willing to pay extra but wasn’t even offered. He seemed he was going out of his was just to check us in. We finally got to our room ,the room I will say isn’t the worst in the world with the exception of the view , It would be the same as being backed up to the I-10 freeway in downtown LA. There are a few trees outside our window , certainly no ocean view or even closely resembling the ocean., I guess this is what they call the garden view ? Called for room service after we got checked in because after the day of traveling we didn’t feel like getting out , after waiting an hour for delivery . shall I say , it wasn’t very good , I had club sandwich and the wife had chicken strips , I ask how do you screw these up? The club sandwich tasted like the bacon had been cooked in old oil and the chicken strips tasted like cooked in fish oil. Day 1 of our 7 day stay : Started off with the Sunday brunch Buffett , it was mediocre at best . Eggs appeared old , bacon was half cooked , sausage was mediocre at best. After breakfast we went down to the beach area , decent layout ! Not once did anyone come buy asking if we needed anything , I tried going to Oder drinks at the bar by the area , the Bartender looked up then walked off , after 15 minutes of waiting I gave up and went back to our chairs on the each , we waited there until started raining . Have not had dinner yet so I’ll have to let you know how that goes. Let me be clear and say we don’t own a timeshare at the resort and are considered non members. Not sure if this matters or not but I will say after all that we have experienced so far there is no way ever That I consider to buy into Royal resorts if this is the service that everyone receives. We do belong to another travel club Calle Karisma and will returning to them on our next vacation . I’ll let you know how the rest of the week goes if we last that long ? Robert Burns
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Avoid if possible , you’ll be appreciated somewhere else
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1 Helpful vote
Response from Sandra Riveros, Other at The Royal Cancun All Suites Resorts
Responded yesterday
Dear Robert, Thanks so much for taking the time to review your stay at The Royal Cancun. We truly appreciate your feedback and sincerely apologize that your stay didn't meet your expectations. Our service standards are based on personalized attention and we hope that after the communication you had with our Manager, your impression of our services improved. We are a company that is known for hard-working employees trying to make the best out of our customers' vacations and solving any issues and requests they may have during their stay. We hope we have the chance to welcome you back once more to enjoy a vacation that's up to the high standards we've held for our Royal Resorts members and guests for over 40 years. Warm Regards
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Adri C wrote a review Jun 12
1 contribution
Zuri was awesome! Lots of activities for the kids! my daughters ages 7 and 10 had a lot of fun! Manual activities like painting, collar and bracelets, tshirts, clay, movies! thanks for the good time! !
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Date of stay: June 2021Trip type: Traveled with family
Response from Sandra Riveros, Other at The Royal Cancun All Suites Resorts
Responded 1 week ago
Dear 659adric, Thank you so much for taking the time to review your recent stay with us. It's wonderful to see that you were able to enjoy yourselves around the resort and that the staff especially Zuri made you feel right at home. We hope to see you again soon! Warm Regards
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Laura V wrote a review Jun 12
6 contributions1 helpful vote
Excellent! We had a great time! Johnny was our concierge and he always walked the extra mile to assure we had a good time. We visited good restaurants and he took care of coordinating all reservations for us!
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Date of stay: June 2021Trip type: Traveled as a couple
Response from Sandra Riveros, Other at The Royal Cancun All Suites Resorts
Responded 1 week ago
Dear lauravY3915AF, Thank you for taking the time to post about our resort. We're glad to learn you took advantage of the off-site restaurants. It's wonderful to see that the staff, especially Johnny made you feel right at home. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.
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$154 - $406 (Based on Average Rates for a Standard Room)
the royal cancun hotel cancun, international hotel cancun, club international cancun, international resort cancun, international club cancun
MexicoYucatan PeninsulaQuintana RooCancun
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Frequently Asked Questions about The Royal Cancun All Suites Resorts
Which popular attractions are close to The Royal Cancun All Suites Resorts?
Nearby attractions include Parroquia de Cristo Resucitado (0.5 miles), Pirate Show Cancun Jolly Roger (0.3 miles), and Torre Escenica (0.3 miles).
What are some of the property amenities at The Royal Cancun All Suites Resorts?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Royal Cancun All Suites Resorts?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Royal Cancun All Suites Resorts?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Royal Cancun All Suites Resorts?
Yes, free parking is available to guests.
What are some restaurants close to The Royal Cancun All Suites Resorts?
Conveniently located restaurants include The White Box, Maki Taco, and Deli Barlovento.
Are there opportunities to exercise at The Royal Cancun All Suites Resorts?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Royal Cancun All Suites Resorts have an airport shuttle?
Yes, The Royal Cancun All Suites Resorts offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Royal Cancun All Suites Resorts?
Yes, laundry service and self serve laundry are offered to guests.
Does The Royal Cancun All Suites Resorts offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at The Royal Cancun All Suites Resorts?
The staff speaks multiple languages, including English and Spanish.