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The Royal Cancun All Suites Resorts

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Kukulcan Boulevard Km 4.5 Hotel Zone Lotes C2 & C2A, Cancun 77504 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1778)
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Panoramas (14)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Royal Cancun All Suites Resorts
Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#21 of 231 hotels in Cancun
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Gold level
The perfect family hideaway is yours at The Royal Cancun, a lovely Cancun hotel offering both All-Inclusive plan and European plan. Boasting impeccable gardens and recently refurbished buildings that evoke a traditional Mexican village, and delighting guests yearning for a sunny beach with turquoise waters in the Hotel Zone of Cancun, only 5 minutes from the best shopping malls of the area. Our staff offers impeccable service to give you memorable days and moments during your Cancun vacation. The sheltered beach and shallow waters of the Caribbean Sea are safe and perfect for the little ones. Enjoy relaxing days with your family and all the benefits of our All-Inclusive plan. Also, take advantage of the free access to the sister resort The Royal Sands -only 10 minutes away- where you can enjoy the delicious cuisine and beverages offered in its restaurants and bars.
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Room & Suite (476)476
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Boating
Canoeing
Diving
Game room
Tennis court
Aerobics
Entertainment staff
Karaoke
Children Activities (Kid / Family Friendly)
Kids club
Free shuttle or taxi services
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Meeting rooms
Couples massage
Concierge
Convenience store
Currency exchange
Newspaper
Shops
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Charming
Languages Spoken
English, Spanish
Hotel links
Special Offer:Special Deal
3,405Reviews455Q+A100Room tips
Traveler rating
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Popular mentions
naomimc7 wrote a review Sep 22
1 contribution
This is our 4th time staying in this resort and so far it is our favorite place to vacation the employees are great so helpful and polite always ready to help the food is amazing also I would recommend if you looking for a place for family vacation
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Sandra Riveros, Other at The Royal Cancun All Suites Resorts
Responded 3 days ago
Dear naomimc7, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences and we're happy to see you were able to enjoy another wonderful family vacation with us. You couldn't give us any higher compliment than a return visit, and we look forward to seeing you again soon! Warm Regards,
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Esther Osuna wrote a review Sep 16
Yuma, Arizona1 contribution
Our stay at Royal Cancun was amazing. The service was excellent. Our server Alfredo was always ready to help and serve my family. All the staff at Las Palapas was great. They were all very friendly and the service was excellent.
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Date of stay: September 2020Trip type: Traveled with family
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Response from Sandra Riveros, Other at The Royal Cancun All Suites Resorts
Responded 2 days ago
Dear 1Newwonder, Thank you so much for taking the time to review your recent stay with us. It's wonderful to see that you were able to enjoy yourselves at The Royal Cancun and that the staff, especially Alfredo, made you feel right at home. We hope to see you again soon! Warm Regards
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Pointy B wrote a review Sep 16
1 contribution
I initially didn’t have high hopes for this resort. I have stayed at other resorts that offer time shares and the hospitality just isn’t there unless you want to buy a time share. This place was completely different. The timeshares here are an option, but have nothing to do with your stay if you don’t want it to. Throughout the week the hospitality was spot on! From the moment you arrive, to the moment we checked out. When we arrived we were greeted at the entrance. Bags were taken care of and delivered to our room. Little tour was given and POI. All week it felt like a personal touch. Every bartender, waiter, Kid’s club employees, front desk employees, all remembered our party by name. Special shout out to Alfredo at the pool server. He attended to us all week and made it feel very welcoming.
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Date of stay: September 2020Trip type: Traveled with family
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Response from Sandra Riveros, Other at The Royal Cancun All Suites Resorts
Responded 4 days ago
Dear pointyb, Thank you so much for taking the time to review your recent stay with us. It's wonderful to see that you were able to enjoy an amazing vacation and that the staff, especially Alfredo, made you feel right at home. We hope to see you again soon! Warm Regards
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dbro wrote a review Sep 14
2 contributions
The Royal Resort family has so much to offer! Complete access to 3 different resorts: the cozy and laid back atmosphere at the Royal Cancun, the perfect beach and large pool at the Royal Sands. We did not make it to the Royal Haciendas this trip but it will definitely be included next year. The staff was beyond attentive. The properties are clean (immaculate) and the safety standards above and beyond what anyone could ask for. Every single person we spoke to was a Royal member and had been for 20-30+ years. We are so lucky to have found this gem and we are looking forward to returning for many years.
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Date of stay: September 2020
Rooms
Location
Service
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Response from Sandra Riveros, Other at The Royal Cancun All Suites Resorts
Responded yesterday
Dear dbrosset: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your encouraging words and look forward to welcoming you back soon. Warm regards.
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Brenda J wrote a review Aug 2020
Palmyra, Pennsylvania7 contributions4 helpful votes
I think the resort did everything they could to keep us safe during Covid19. The staff was glad to have us there and I was glad to be there. I really enjoyed my vacation. I don't think I saw one person without a mask.
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Review collected in partnership with RCI
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
Helpful
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Response from Sandra Riveros, Other at The Royal Cancun All Suites Resorts
Responded 3 weeks ago
Dear Brenda J, Thank you so much for your review. At Royal Resorts the health and safety of our guests and employees is our top priority. We have always operated to the highest cleaning and sanitation standards, but to meet the current pandemic challenge, we have raised our standards to a whole new level. It's very rewarding to learn that you noticed these efforts and that you were able to enjoy a relaxing vacation with us. We appreciate your comments and we look forward to seeing you again during your next visit to the Mexican Caribbean. Warm Regards.
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PRICE RANGE
$154 - $406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal cancun hotel cancun, international hotel cancun, club international cancun, international resort cancun, international club cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
201
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Frequently Asked Questions about The Royal Cancun All Suites Resorts
Which popular attractions are close to The Royal Cancun All Suites Resorts?
Nearby attractions include Parroquia de Cristo Resucitado (0.5 miles), Pirate Show Cancun Jolly Roger (0.3 miles), and Torre Escenica (0.3 miles).
What are some of the property amenities at The Royal Cancun All Suites Resorts?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Royal Cancun All Suites Resorts?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Royal Cancun All Suites Resorts?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Royal Cancun All Suites Resorts?
Yes, free parking is available to guests.
What are some restaurants close to The Royal Cancun All Suites Resorts?
Conveniently located restaurants include The White Box, Maki Taco, and Deli Barlovento.
Are there opportunities to exercise at The Royal Cancun All Suites Resorts?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Royal Cancun All Suites Resorts?
Yes, laundry service and self serve laundry are offered to guests.
Does The Royal Cancun All Suites Resorts offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at The Royal Cancun All Suites Resorts?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Royal Cancun All Suites Resorts?
Many travelers enjoy visiting Zona Arqueologica El Rey (4.8 miles) and Scorpion’s Temple (2.7 miles).