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The Royal Cancun All Suites Resort

2,465 reviews
#28 of 177 Hotels in Cancun
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Traveler (1342)
Pool & Beach (509)
Room & Suite (431)
Overview
  • Excellent62%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible2%
Travelers talk about
“la palapa”(129 reviews)
“time share”(138 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from The Royal Cancun All Suites Resort
Special Offer: 45%OFF + 100US IN CREDITS
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,465)Write a Review
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All reviewsla palapapalapa restauranttime sharefull kitchenmurphy bedcalm beachthomas moorefree shuttlehacienda sisalcaptain's coveroom cardall inclusive packagela trattoriamaster bedroompersonal conciergetennis courtsbig waves
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1 - 5 of 2,039 reviews
Reviewed 2 days ago

And older resort, with nice two bedroom villas, very clean, nice gardens, two pools, well maintain, any problems call the front desk and the take care of it. Nice sandy beach and lots of beach chairs. Activities for children and adults. One big restaurant on...More

Review collected in partnership with this hotel
Thank 142rickw
Reviewed 2 days ago via mobile

We had the pleasure to be served by these amazing servers, Arturo, Fernando and Hector, they were so helpful and friendly We highly recommend them to everyone We had the best service ever...also the bell boy Vincente was amazing always polite and smiling ...remembered our...More

Thank Paula D
Reviewed 2 days ago via mobile

Stayed here the two last days on our three week vacation. Have stayed at some other all inclusive hotels at Cozumel and Playa del Carmen and can say the service and the quality is different. It’s quite expensive here compared to what you get. The...More

Thank Jörgen H
Reviewed 3 days ago

The staff at the Royal Cancun was superb! There were 16 of us family members age 7 to 75. We would likely make a trip back. The staff was very attentive to my elderly mother who had a fall on the bus. They made arrangements...More

Review collected in partnership with this hotel
1  Thank karinhask
Reviewed 3 days ago

A great resort conglomerate that can be enjoyed by your whole family. Plenty of activities planned throughout the week for all ages. Beautiful grounds that are keep very clean. Staff is always welcoming, available to help you with all your needs and make you feel...More

Review collected in partnership with this hotel
Thank joshV7314NQ
Response from Sandra R, Online Community Care Agent at The Royal Cancun All Suites ResortResponded yesterday

Dear Josh, Thank you very much for sharing your experience at the Royal Resorts with the TripAdvisor community. We’re happy to hear that we have been able to provide you with great locations to make the most out of your vacation. We always strive to...More

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123456408
About
Awards & Recognition
Travelers' Choice
2017 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Beachfront
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Tennis Court
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$175 - $547 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#26 Top resorts Hotel in Cancun
#27 Luxury Hotel in Cancun
#28 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
$175 - $547 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#26 Top resorts Hotel in Cancun
#27 Luxury Hotel in Cancun
#28 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveler (1342)
Pool & Beach (509)
Room & Suite (431)
Dining (136)
Hotel & Grounds (828)
Family and Play Areas (21)
Bathroom (6)
Questions & Answers
Ask a question
rowlandanesthesia
January 10, 2018|
Answer
Response from Sandra R | Property representative |
Hi rowlandanesthesia, It really is a matter of personal preference whether to tip cash or if you wish to add it to your account. The use of the fitness center is free for guests with the all-inclusive package. Warm Regards
0
Votes
Erinkje
December 29, 2017|
AnswerShow all 2 answers
Response from Sandra R | Property representative |
Hello Erinkje, The Kids Club (for children aged 4 to 12) offers activities such as paper animals, piñata making, paper flowers, beach activities, coloring, etc. If you'd like to see the activities program, you will find it... More
0
Votes
Room Tips
"Very nice rooms and clean."
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"The rooms were comfortable but the beds were hard. Linens seems outdated and a bit worn. Otherwise we slept..."
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"If your room is near the beach bar, it can get a bit loud at night when there is entertainment. You may want..."
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"The beds are very uncomfortable. My husband had to sleep on the couch 4 of 7 nights because his back hurt so..."
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