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The Royal Cancun All Suites Resort

Travelers' Choice award winner
#25 of 181 Hotels in Cancun
GreenLeadersGold level
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1 room 2 adults 0 children
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The Royal Cancun All Suites Resort
The Royal Cancun All Suites Resort
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2,131 Reviews from our TripAdvisor Community

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Showing 1,755: English reviews
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carolkemp@aol.com
Reviewed yesterday NEW

Wonderful staff. Especially appreciate greetings received from bellman, Jerimiah, and Reynaldo. They make you feel like you are arriving home and go out of their way to help guests. The rooms are clean and nice...grounds well maintained. Beach is calm and safe for young children and elderly to swim.

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Thank carolkemp
Grand Junction
Reviewed yesterday NEW

Our family of 4 really enjoyed our stay. The facility was clean and quiet (even though it was Spring Break). It was a nice family atmosphere. The staff were friendly and knowledgeable. The food was decent at the buffets and excellent at La Trattoria. Nice beach area. The pools are nice, but a little smaller than their other property, The...

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Thank johnbH1016TN
Louisville, Kentucky
Reviewed 2 days ago NEW

By far the best in Cancun. The staff and the facility could not be better. It is not just some little hotel room, you are in a fully furnished apartment/condo style living environment. I have been to some of the other places in Cancun, and nothing compares to the service you will receive and the style of your rooms.

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Thank Dagon M
Elstree, United Kingdom
Reviewed 2 days ago NEWvia mobile

Last year in December my family and I visited Cancun in Mexico. We had a brilliant time and do you know why it was so good, it's because of the location. It is located very well. It is very hot at December around about 27 degrees which is really nice especially when you live in a cold country. The service...

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Thank marcuss4321
Aurora
Reviewed 3 days ago NEW

We always have excellent travel service with Thomas Moore, but on our recent departure from Royal Cancun, Thomas Moore failed to provide us with service to the airport. Apparently, they were just too busy to handle the number of travelers. Fortunately, the baggage handler stayed constantly asking the Thomas Moore rep to find us a cab large enough to accommodate...

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Thank henrycD993OE
Vancouver, Canada
Reviewed 3 days ago NEWvia mobile

Our extended family stayed at the resort this past spring break, 15 of us for two weeks and another five joined for the second week. We loved it! Excellent location, facility, food and the staff was fabulous.

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1Thank David_moveup
Greenfield, Wisconsin
Reviewed 3 days ago NEW

We had a great time at this resort! Was just the right size for us. Two great big pools, and tennis courts & a basketball court open until 10 o'clock at night. (We loved that!) The resort was so clean and beautiful! The beach was not huge, but big enough for us. La Palapa had great food.

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Thank Laura112233445566
Susanville, California
Reviewed 3 days ago NEW

I would stress that this resort is the smallest of the other royal resorts, so their aren't as many amenities but with the shuttle service it opens your options up to the other resorts and you're able to enjoy the things at any of the Royal Resorts properties.

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Thank Brian S
Philadelphia
Reviewed 3 days ago NEW

The room, food, pool was average. The drinks were average tasting, but had very little alcohol. I didn't feel the resort was transparent in what was included / not included in the all-inclusive and it was very difficult to figure things out. The customer service was just OK.

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Thank P6846OO
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Guest, Thanks so much for taking the time to review your stay at The Royal Cancun. We truly appreciate your feedback and sincerely apologize that your stay didn't meet your expectations. I've contacted you offline so that we can learn more about your stay experience to make this right. We hope we have the chance to connect with you...

Stillwater
Reviewed 5 days ago NEW

Great location for family friendly vacation. Love the all inclusive and options for food around the other Royal resorts and restaurants. Staff was great as well. Be sure to try the kayak trip through mangroves with Charlie! this was great!

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Thank O8148PTkeithh
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $174 - $509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#24 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#25 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Cancun All Suites Resort staff and other travelers.
308 questions
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had the two bedroom, two bathroom suite and it was very spacious! Kitchen a bit 90s looking but we didn't care. We ate at La Palapa!”
 of 5 bubbles Laura112233445566, 3 days ago | Read review
“Nothing to put your stuff in the bathroom, no ceiling fans, but the AC works GREAT!”
 of 5 bubbles briansZ140GZ, 3 days ago | Read review
“Choose an ocean view room”
 of 5 bubbles LupitaRC, 5 days ago | Read review
“Be sure to get pool or ocean view”
 of 5 bubbles leslies104, 1 week ago | Read review
“Maids very very clean. Tip around $5.00 a day”
 of 5 bubbles danceQuincy_MA, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question