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The Royal Cancun All Suites Resort

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#24 of 180 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
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The Royal Cancun All Suites Resort
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1,859 Reviews from our TripAdvisor Community

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Showing 1,531: English reviews
Auckland, New Zealand
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stopped in at the Royal hotel in Cancun, Mexico for 3 days. Rooms are exceptional, complex just great and an adult only resort with all food,brink, entertainment included. The room has an over the top mini bar stocked each day, full sized bottles with optics. The facilities are way up there and the staff attend to your every need. A... More 

Helpful?
Thank Karl A
Tenafly, New Jersey
1 review
5 of 5 stars Reviewed 3 days ago NEW

We went with our family and picked this hotel. I cannot say enough good things about it. Starting with our wonderful Concierge Sebastian down to the housekeepers. The in-house tour clerk, was also wonderful and helpful, even after the tour bus had left us. Vicente and Jose and the front desk were great. The two bedroom apt with full kitchen... More 

Helpful?
Thank gotafriaNJ
Virginia, USA
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Four of us in the family stayed in a 2 bedroom condo, which was an Interval International trade. The condo provided to us (#C1442) was superior, with beautiful furnishings, full kitchen, separate master bed and bath upstairs, and 3 balconies with views of the pool and blue Caribbean. Just like the resort itself, the condo was immaculate, and the maids... More 

Helpful?
Thank Jerone V
College Park, Georgia
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

View perfect - staff excellent - rooms clean and comfortable. Just want I needed after a long conference. My family and I enjoyed the total package by this resort. Good food and drinks .. Will surely return again ... Til we meet again

Helpful?
Thank RnRalwayz
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear RnRalwayz, Thank you for taking the time to review your stay with us. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest without noise or any annoyance. We're glad to learn you enjoyed this relaxation. We are honored that you would choose to stay with... More 

Dallas, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I love The Royal Cancun! This resort is great for families with kids. Our two bedroom villa was enormous and Resort service was excellent. The buffet breakfast was great and the service was amazing, thank you Mr.Lopez.

Helpful?
Thank Luis171717
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Luis, It’s great to hear from you about your stay with us. We’re so happy to hear that you had a great vacation. We're glad to see that you and your family made some incredible memories that will last for years to come. We hear from many of our guests that our clean and spacious villas are a great... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is amazing especially for bigger families. The rooms were big enough for all of us and one year had a private master upstairs! The food here is great and the service is good too. Everything was super clean both times we went. The beach is perfect for small kids. It is shallow WAY out.There is a really nice... More 

Helpful?
2 Thank Kirsten141
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Kirsten141, Thank you so much for taking the time to review your recent stay at The Royal Cancun. We’re so happy to hear that you had a great vacation. We hope that you and your family made some incredible memories that will last for years to come. We hear from many of our guests that our clean and spacious... More 

Union City, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We went here with a few couples using our TimeShare.. I could NOT have has a better experience..!! We were greeted by our "personal" concierge "URIEL". He was the BEST. Incredibly friendly, informative and a great listener. Uriel was able to handle and juggle the previous reservations we purchased before we landed into a week's package of excursions that the... More 

Helpful?
1 Thank Chris T
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Chris T, Thank you so much for taking the time to review your recent visit to The Royal Cancun. It's wonderful to hear that our guests had an fabulous vacation with us. Thank you for your comments about Vicente and Uriel. We'll personally praise them for leaving such a nice impression on you with their friendly service and going... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Just leaving after a two week holiday at this hotel, it was our first visit to cancun and I can honestly say we have never been made to feel so welcome on any previous holidays! Starting with our arrival we met jeremías he is such a lovely genuine man that has gone out of his way to make sure we... More 

Helpful?
Thank Lorraine G
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Lorraine, Thank you so much for taking the time to review your recent stay with us. We're delighted to see that you had a great experience during your visit to The Royal Cancun. Your satisfaction is our top priority and it's rewarding to read that all the hard work of our staff was noticed by you. We'll personally praise... More 

Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the Royal for 1 week, and enjoyed the clean units, great wifi service, and decent food. We did not do the all inclusive, but ate on site in the palapa at least 4 nights. Buffet is on weekends only, so we missed that by accident. We also ate at the Italian restaurant one night, which I would say... More 

Helpful?
Thank Roxanne S
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Roxanne S, It’s great to hear from you and thank you so much for your review. We always appreciate feedback from each and every one of our guests. We’re thrilled to hear that The Royal Cancun was a great location to host your recent getaway. We're glad to hear that you took advantage of our inter-resort shuttle and got... More 

Michigan City, Indiana
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family thinks of The Royal Cancun as our second home. We absolutely LOVE this resort. The staff could not be more helpful and caring. They help our grandchildren stay safe and happy along with helping us move our groceries into our kitchen. Yes our three generation family vacations are perfect at The Royal Cancun. We have been coming for... More 

Helpful?
Thank 928SMM
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear 928SMM, Thanks so much for writing a review about The Royal Cancun. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We thank you for your continued loyalty and we can't wait to have you back on your next visit to your home away from... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $167 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#22 Top resorts Hotel in Cancun
#23 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun
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