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See all 176 hotels in Cancun

Sunset Royal Beach Resort

3,360 reviews
#44 of 176 Hotels in Cancun
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Traveler (2048)
Pool & Beach (561)
Room & Suite (523)
Overview
  • Excellent44%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible7%
Travelers talk about
“tres rios”(44 reviews)
“rosa maria”(42 reviews)
“sky lounge”(33 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (3,360)Write a Review
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All reviewstres riosrosa mariasky loungecapriccio restaurantaquarium restaurantlobster dinnerocean sparoyal cancunbeautiful beachour waiterlobby barmayan coffeesister hotelwater aerobicsgreat vacationall inclusive packageentertainment staff
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1 - 5 of 2,079 reviews
Reviewed yesterday

needs updating pool area. Trying to sell you too much. a bit slow on beach service. But, overall, the people were great and the beach was beautiful.The sand was perfect and the water was blue and warm.

Review collected in partnership with this hotel
Thank Mike K
Reviewed 2 days ago

We notice that some of the staff that served us were not cordial towards us, thought we notice that they were toward the other guess. In order for the guess to want to patronize your resort, it would be good for the staff to make...More

Review collected in partnership with this hotel
Thank susanwQ6448HA
Reviewed 2 days ago

We have been members of the Royal Sunset for 17 years, we always enjoy our stay, the check in is sometimes a problem, they try to up sell you by wanting you to go to there sister resort Tres Rios for a day. We love...More

Review collected in partnership with this hotel
Thank Sharoncam2016
Reviewed 2 days ago

This was a great place to stay and I could not find anything that I could really say about any part of the experience. Their service was great and their food and drinks were great and are all grown fresh on local farms organically.

Review collected in partnership with this hotel
Thank Frederick S
Reviewed 2 days ago

We had reserved through RCI and this was our first experience of an all-inclusive resort. From the moment of check-in we were treated as VIP's. Alexis Chaves took us to a private area with snacks and drinks to complete the formalities. Led and Fernando made...More

Thank rossbet
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Room Service
Fitness Center with Gym / Workout Room
Breakfast included
Free Internet
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$201 - $535 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Cancun
#38 Top resorts Hotel in Cancun
#41 On the Beach Hotel in Cancun
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$201 - $535 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Luxury Hotel in Cancun
#38 Top resorts Hotel in Cancun
#41 On the Beach Hotel in Cancun
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (2048)
Pool & Beach (561)
Room & Suite (523)
Dining (229)
Hotel & Grounds (1067)
Family and Play Areas (40)
Bathroom (24)
Business Center & Event Rooms (8)
Questions & Answers
Ask a question
djdemer
January 15, 2018|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
We are limited to what we can post here on this Tripadvisor page. You can get most of the answers at the royalsunset website and can also check with the Sunset Royal Beach Resort Facebook page.
0
Votes
Homerun3
December 30, 2017|
AnswerShow all 3 answers
Response from jimincancun | Property representative |
The hot tubs are in the spa area and not by the main pool.
0
Votes
Rich B
December 23, 2017|
AnswerShow all 2 answers
Response from jimincancun | Property representative |
They can request rooms but the requests are subject to availability. You can do this through the hotel Facebook page.
0
Votes
Google Translation
Room Tips
"A/C very forceful and loud."
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"Room service menu could have a better selection."
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"Ask for ocean views they are better than lagoon views."
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"ocean view rooms are scenic"
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