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Sunset Royal Beach Resort

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Sunset Royal Beach Resort
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2,505 Reviews from our TripAdvisor Community

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Showing 1,581: English reviews
Kimberley, Canada
Reviewed 3 days ago NEW

This resort is a wonderful place, the people are the best and the food in wonderful !!! The service is great, all work very hard to please the customer no matter what dept you are in !! the Marina is great for pizza and very great service by Ruall the man is so accommodating he will do anything to make...

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Helpful?
Thank MarieKozak37
Reviewed 6 days ago NEWvia mobile

Everything in this hotel is excelent... I and my mother inlaw have a 50 mins relaxation massage.Rogelio and Pety is very good massage theraphy.Both of them have a very good hand to massage.The beach is so amazing with white sand and a lot of bench where you can relax the whole day...

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Thank Jacob D
Calgary, Canada
Reviewed 1 week ago

The individuals facilitating daily activities for the resort were a blast to be around. One in particular, Edgar Erosa, constantly had a smile on his face. He is a bundle of positive energy, which made my family's vacation exceptionally enjoyable! His presence was very much appreciated not only because of his happy vibes, but also because he provided a safe...

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1Thank lorissa44
Calgary, Canada
Reviewed 1 week ago

I had an opportunity to visit Cancun with my best friend in December 2016 and I need to pass on how incredibly amazing the servers and attendees of the resort are amazing. Whether you are on the beach just chilling, in their restaurant for breakfast or at the theatre for good entertainment and food as well as housekeeping. Guidalupe was...

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1Thank Jaryll
Reviewed 1 week ago

spa people were great. Daniel at the Aqua restaurant was exceptional and gave us great service and made us feel important and at home. All the restaurant personnel and front desk staff were courteous and helpful. Great location and at a nice beach. Food choices were also great and delicious. The lobster at the Aqua was a great deal. The...

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1Thank Trinidad E
Manchester, United Kingdom
Reviewed 1 week ago

It was fantastic. My favorite employees were Rosa Maxia Fracsco Tapia and Jose Cueruo. The omelets at breakfast are worth the trip. My family has been going there for 20 years now. We have taken alot of family and friends there.

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Thank familyextracatz
Robesonia, Pennsylvania
Reviewed 1 week ago

First, a brief overview of the property - it is well maintained, the wireless internet is passable, the food is always good to exceptionally good, with all-inclusive the alcohol is generous and decent. The beachfront is very nicely placed on the Blvd Kulkulkan, not too close to the center of town, but not too far away either - the shuttle...

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1Thank whthawke66
Kenosha, Wisconsin
Reviewed 1 week ago via mobile

We loved the daily activities by the pool. Yahir did a great job with morning workout - must do as it stretches your muscles and gets the blood flowing. Arturo, Franco, Eddy, Yahir and Paulina keep the show exciting! Expect to participate in bingo, pool volleyball, beach volleyball, pottery painting for the kids, etc. they have a whole schedule for...

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Thank DenverDude12
Trinidad
Reviewed 1 week ago

My family & i, a total of 7 of us visited this hotel the week after Christmas. 3 persons booked through a timeshare an the 4 others booked through a travel agency. On losing a day already because our flights were cancelled, when we arrived at the hotel they said the meeting would last for 120mins...we sat there for over...

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1Thank wickedchild69
Reviewed 2 weeks ago via mobile

Spent two weeks on this paradisiac beach. It was our fourth time there and we were always treated very well! The staff are extremely friendly and we enjoyed amazing breakfast omelets made by Rosa Maria, and received excellent service by Isaías and Guadalupe. Thank you Sunset Royal staff!

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Helpful?
Thank Andrea M
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Sunset Royal Beach Resort

Address: Blvd. Kukulkan Km. 10 | Zona Hotelera, Cancun 77500, Mexico (Formerly Sunset Royal Cancun Resort)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $184 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunset Royal Beach Resort 4*
Number of rooms: 204
Reservation Options:
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Also Known As:
Sunset Cancun Hotel
Sunset Royal Hotel Cancun
Royal Sunset Resort Cancun
Sunset Royal Resort Cancun
Royal Sunset Hotel Cancun
Royal Sunset Cancun Mexico
Sunset Royal Cancun Hotel
Hotel Style:
#35 Luxury Hotel in Cancun
#38 Top resorts Hotel in Cancun
#43 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Sunset Royal Beach Resort staff and other travelers.
97 questions
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Hillsboro, United States

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Questions? Get answers from Sunset Royal Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms on the higher floors apparently are nicer”
 of 5 bubbles MarieKozak37, 3 days ago | Read review
“Just know the beach view does not have balcones.”
 of 5 bubbles Jaryll, 1 week ago | Read review
“4th floor is one of the regular 'timeshare owners' floors and has always been nice and quiet for us.”
 of 5 bubbles whthawke66, 1 week ago | Read review
“Get the shuttle to the airport”
 of 5 bubbles javieraM9241VA, 2 weeks ago | Read review
“Don't use laundry. Be ready to face incompetence. Several employees walked out without notice = internal issues. Poor administration.”
 of 5 bubbles ElaineD357, 2 weeks ago | Read review
5 of 5
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