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Sunset Royal Beach Resort

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Blvd. Kukulkan Km. 10 Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3542)
Pool & Beach (860)
Room & Suite (660)
What is Travelers’ Choice?
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#68 of 263 hotels in Cancun
Location
Cleanliness
Service
Value
Resting on a beautiful white sand beach, with charming views of the turquoise Caribbean Sea, Sunset Royal offers fine entertainment and activities for the whole family throughout the day and well into the evening. The All-Inclusive plan gives members and guests the opportunity to enjoy exquisite international gastronomy, premium beverages, and activities at both Sunset Royal Beach Resort and Sunset Marina Resort & Yacht Club. Sunset Royal's priveleged location provides convenient access to the best entertainment, nightclubs, restaurants and shopping
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Lagoon View
Languages Spoken
English, Spanish

Location

Full view
68Somewhat walkable
Grade: 68 out of 100
13Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
6760Reviews216Q+A100Room tips
Traveler rating
  • 3,548
  • 1,800
  • 763
  • 286
  • 364
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
cdmvigil wrote a review Today
Denver, Colorado9 contributions8 helpful votes
Raphael (Beach Butler)…we usually don’t do reviews until after our visit is done, but you’ve made our time on the beach exceptional. Thank you for making this Mexican paradise, even more so; when Sunset Royal says “welcome home”, you deliver
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Date of stay: July 2021Trip type: Traveled with family
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Tom D wrote a review Jul 25
Anderson, South Carolina3 contributions
This was our first time to Cancun. We were impressed with the condition of the property and the staff works VERY HARD every day to provide excellent service. The Spa team members (Diego, Griselda and Gizel) were awesome and very friendly. Our Butler Uriel was always available and attentive. If you like the cocktails and live entertainment, see Victor for a Zombie. It was a magical week for me and my wife. We will be coming back.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Jade A wrote a review Jul 24
1 contribution
my family stayed at this resort for a week. we had an amazing time. food was good. nice rooms. nice pool and right on the beach. the staff was also amazing. especially our concierge roger and our pool bartender Giovany. They also had a smile on their face and were genuinely happy to spend time with us. we had a great vacation.
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Date of stay: July 2021Trip type: Traveled with family
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Miriam F wrote a review Jul 23
1 contribution
+1
Moderate precautions taken. Overall clean, consistent focus on high touch areas and masking. Excellent service received from the following: Orbe at arrival, Roman at the bar, Orlando our waiter in Aquario, Carlos who performed service recovery very well on an issue he was not involved in, ROSITA made the BEST breakfast for us every morning, Cesar & Isias who were always watching for us on the beach or the deck! I recommend Diego in the spa for a relaxing massage. Couldn’t have asked for a better birthday getaway. We felt very safe and will come again!
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Date of stay: July 2021Trip type: Traveled with friends
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Rachel L wrote a review Jul 22
Cancun, Mexico9 contributions
We usually stay at Sunset Marina and were quite nervous to stay at the Royal. Sunset Marina is our “home” in Cancun and we couldn’t imagine staying anywhere else. We have been more than pleased with our stay! Raphael is the BEST beach butler I have ever had the pleasure to work with in the 15 years we have been coming. He had “my spot” ready for me each day and helped get my spa reservations. Laura at the spa was excellent! I had a signature massage and a hydra facial. Both were wonderful and my skin feels fabulous. We were fortunate to see a few of our favorites from Marina working in the restaurants - Henri, Zacharias, Miguel and Raul (bartender on the beach) and hoped to see more of our favorites. We won’t hesitate to stay at the Royal again and look forward to many more years of vacations here and at the Marina.
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Date of stay: July 2021Trip type: Traveled with family
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PRICE RANGE
$160 - $415 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunset cancun hotel, sunset royal hotel cancun, royal sunset resort cancun, sunset royal resort cancun, royal sunset hotel cancun, royal sunset cancun mexico, sunset royal cancun hotel
FORMERLY KNOWN AS
Sunset Royal Cancun Resort
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
202
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Frequently Asked Questions about Sunset Royal Beach Resort
Which popular attractions are close to Sunset Royal Beach Resort?
Nearby attractions include Playa Chac Mool (0.2 miles), Water Park at The Grand (0.3 miles), and Tornado (0.2 miles).
What are some of the property amenities at Sunset Royal Beach Resort?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Sunset Royal Beach Resort?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Sunset Royal Beach Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sunset Royal Beach Resort?
Yes, free parking is available to guests.
What are some restaurants close to Sunset Royal Beach Resort?
Conveniently located restaurants include Taqueria Los Chachalacos, The Surfin Burrito, and Natura.
Are there opportunities to exercise at Sunset Royal Beach Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sunset Royal Beach Resort have an airport shuttle?
Yes, Sunset Royal Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sunset Royal Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sunset Royal Beach Resort offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Sunset Royal Beach Resort?
The staff speaks multiple languages, including English and Spanish.