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Laguna Suites Golf & Spa

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#34 of 181 Hotels in Cancun
Certificate of Excellence
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Laguna Suites Golf & Spa
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989 Reviews from our TripAdvisor Community

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Showing 704: English reviews
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SAN ANTONIO
Reviewed yesterday NEW

If you like a quiet, cozy, small resort, this place is for you. It is really laid back. The staff is awesome and extremely helpful. The only thing, that can be improved a little, is the drink selection at the bar. There is no beach, but a short shuttle ride, to Sunset Royal, makes that available. We socialized with about...

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Helpful?
Thank DAVID W
Atlanta, Georgia
Reviewed 3 days ago NEW

We had no idea what to expect , but laguna suite was a nice, relaxing surprice... ivette garcia concierge staff, give us the best service ever.. in the restaurant: miguel food capitan , edwin and alexis prepare great food and service too.. we recomend come and enjoy any of the sunset world resorts... we bought so we come back next...

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Helpful?
Thank angieatl44
Toronto, Canada
Reviewed 3 days ago NEW

We had a great family vacation here, amazing Mexican experience. I wasn't mistaken of choosing Laguna Suites hotel for our stay. The hotel is so peaceful and quite, perfect for a relaxing vacation. The staff are so helpful and they always make sure were down fine especially the dining staff. Thank you Oscar, Edwin, Mauricio and Alexis for serving our...

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Helpful?
Thank williamgpaiste
Boulder Colorado
Reviewed 4 days ago NEWvia mobile

We loved staying at Laguna Suites. While we missed being beach front what we gained was peace and quiet and a sleepy honey feeling that allowed us to fully relax. Our room was quite comfortable and only steps from the pool. We had a lovely romantic dinner on our last evening. We got excellent service from a wonderful team of...

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Helpful?
Thank BeachnicFamily
Altadena, California
Reviewed 6 days ago NEW

Laguna Suites is located in a quiet residential area. It has the feel of an open air Mexican village. Accommodations are clean, simple but comfortable. Great for families. Not a choice for young people looking for "action" but access to primary hotels/beaches (much like Miami Beach) are provided hourly by private bus. The 2-story condos are arranged in a horseshoe...

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Helpful?
Thank mstern3345
Red Hook, New York
Reviewed 6 days ago NEW

This is not a beach front big mega hotel. This is a small charming place. The room was great, the food was very good, and with a quick shuttle ride we were at the beach, or any other place we wanted to go. The staff goes above normal customer service by doing the small things that make your stay memorable....

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Helpful?
Thank keg-jal
Andover, Minnesota
Reviewed 1 week ago NEW

When we were booking this place we were told that this was a 4 star resort. It is far from a 4 star, its more like a 1 star hotel. It has only one restruarant and 1 bar. To sit by the bar you will have to sit ice cold water. The food is average. Once again we were expecting...

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Thank Vern H
Jefferson City, Missouri
Reviewed 1 week ago

Think twice if you want the beach.....The first it was late and traveled all day it was hard to get service at the 1 restaurant and 1 bar Yes only 1, after waiting a while for our food and a drink it was nothing special. It seemed that we were more of a bother. The pillows were as hard as...

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Thank lmoeckli
Reviewed 1 week ago via mobile

I would like to say that my wife and I stay at the Laguna Suites was a great experience. We didn't think we would like it because we not at the beach but after one day in town, coming back here to relax changed our minds. The staff was amazing from the front desk to house keeping to the Waite...

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Thank hoserfd274
Pittsburgh, Pennsylvania
Reviewed 2 weeks ago via mobile

Call us, my wife & I, experienced travelers (>5 times to Quintana roo Mexico), not spoiled, or not by any means wealthy. We look for the deal that provides the most bang for buck. In our experience, we feel we got conned or "the short end of the stick" here at Laguna Suites. Yeah, we allegedly got "a deal" for...

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2Thank Dave G
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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Nested in a privileged area, in the heart of Cancun's Hotel Zone, inside the magnificent Pok Ta Pok Golf Club, Laguna Suites Golf + Spa shares the beautiful views of the golf course and unparalleled sunsets over Nichupte lagoon. ... more   less 

Additional Information about Laguna Suites Golf & Spa

Address: Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel Class:4 star — Laguna Suites Golf & Spa 4*
Number of rooms: 48
Also Known As:
Laguna Suites Golf + Hotel Cancun
Laguna Hotel Cancun
Laguna Suites Cancun Mexico
Hotel Style:
#27 Spa Hotel in Cancun
#30 Luxury Hotel in Cancun
#40 Family Hotel in Cancun
#46 Romantic Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Laguna Suites Golf & Spa staff and other travelers.
110 questions
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Questions? Get answers from Laguna Suites Golf & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All the rooms are about 20 steps from the pool, bar and dining area.”
 of 5 bubbles 789DAVIDW789, yesterday | Read review
“very peaceful environment, best food and excellent costumer service.”
 of 5 bubbles williamgpaiste, 3 days ago | Read review
“Ask for a first floor room if you don't want to climb stairs to the second floor.”
 of 5 bubbles mstern3345, 6 days ago | Read review
“Stay away from this resort”
 of 5 bubbles 457vernh, 1 week ago | Read review
“We liked being upstairs, it was quiet.”
 of 5 bubbles aubreylmn, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question