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Laguna Suites Golf & Spa

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#32 of 181 Hotels in Cancun
Certificate of Excellence
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Laguna Suites Golf & Spa
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827 Reviews from our TripAdvisor Community

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Showing 588: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Laguna suite hotel maybe small but if you want peace/quiet and relaxing break, this is the place to go. It is not over crowded compared to Ocean Spa/Sunset Royal. The staff in general are all very friendly and made us feel welcome from the time we arrived up to the last day of our stay. The kitchen staff namely -Elias,... More 

Helpful?
Thank Divina M
1 review
3 of 5 stars Reviewed 1 week ago via mobile

When entering Laguna suites you noticed how small the location was. Very quiet, and a bit far from downtown. There weren't many amenities with this location vs the other ones that they show you for the time share. I don't recommend this place if you're looking to go some place with a night life like Oasis. The restaurant at this... More 

Helpful?
Thank Shyla S
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Hats off to Edwin and Oscar...you guys are the best!!! I would gladly come back to this resort because they made my family feel so much at home...and to our bartender Valentin, cheers! kept the tequila shots coming...so with Francisco in the front desk who was very helpful..Thank you so much for making our stay memorable!

Helpful?
Thank A TripAdvisor Member
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I did not like the way we were treated because we did not want a time share. Laguna suites was away from everything. No entertainment. Laguna beds are uncomfortable. If want to sell time shares upgrade the guest to a five star accomadations

Helpful?
Thank Norma R
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Oscar Edvin and the cooking staff were very professional. It was for our Anniversary and it was not what I had in mind. I will not be returning to Laguna suites. We had nothing offered for our stay. We were told that it was not entertainment available. No selection of channels in English. It was away from the city. Spent... More 

Helpful?
Thank Norma R
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Laguna suites was awesome it's nice and quite not over crowd like the other hotels it is a smaller hotel but that means you get to know the staff more. The hotel room was nice and neat the only thing was that the sheets were not dried completely so they smelled just a little. But they would come in clean... More 

Helpful?
1 Thank Adriana C
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

clean rooms but their dining room area was located outside and we were constantly bothered by birds trying to eat our food and mosquitoes.some of dining staff were rude and not very helpful. paid for all inclusive but some of the waiters tried to limit the amount of water we could have.

Helpful?
1 Thank mattie2011
New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is a very nice location near by the center of the international tourism Cancun. it is an excellent place to relax and have peaceful time. it could be very good for a little place for family reunion, and a base to visit the whole peninsula. a family type place to be.

Helpful?
2 Thank bassamnemri
New York City, New York
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a very small resort. There is not much to do there, just to eat and sleep. The resort is more like a hub for time share/vacation sales. They are in partnership with other groups to accommodate guests while they try to sell them other bigger, and livelier vacation time share resorts. Overall not a bad experience; it was... More 

Helpful?
Thank MsVee56
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Located in the hotel zone. Great Hotel for business travel. Comfortable rooms and generally friendly staff. Not an all inclusive for family with kids. You will need more than what they offer. But had a good stay, kids thoroughly enjoyed the pool.

Helpful?
Thank Yoldel
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Nested in a privileged area, in the heart of Cancun's Hotel Zone, inside the magnificent Pok Ta Pok Golf Club, Laguna Suites Golf + Spa shares the beautiful views of the golf course and unparalleled sunsets over Nichupte lagoon. ... more   less 

Additional Information about Laguna Suites Golf & Spa

Address: Paseo Pok Ta Pok Lote 3, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel Class:4 star — Laguna Suites Golf & Spa 4*
Number of rooms: 48
Also Known As:
Laguna Suites Golf + Hotel Cancun
Laguna Hotel Cancun
Laguna Suites Cancun Mexico
Hotel Style:
#25 Spa Hotel in Cancun
#29 Luxury Hotel in Cancun
#40 Family Hotel in Cancun
#46 Romantic Hotel in Cancun
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