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    Hotel Riu Palace Peninsula

    Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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    8/7/2017 8/8/2017
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    Traveler (7613)
    Room & Suite (1755)
    Pool & Beach (1253)
    Hotel Riu Palace Las Americas
    6,572 reviews
    #17 of 175 hotels in Cancun
     
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    4,007 reviews
    #26 of 175 hotels in Cancun
     
    GR Caribe by Solaris
    3,135 reviews
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    Smart Cancun by Oasis
    664 reviews
    #41 of 175 hotels in Cancun
     
    Overview
    • Excellent67%
    • Very good22%
    • Average7%
    • Poor2%
    • Terrible2%
    Travelers talk about
    “adult villas” (51 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Peninsula
    Special Offer: Your first gift: 500 pts
    Hotel packages
    Hotel Riu Palace Las Americas
    6,572 reviews
    #17 of 175 hotels in Cancun
     
    Dreams Sands Cancun Resort & Spa
    4,007 reviews
    #26 of 175 hotels in Cancun
     
    GR Caribe by Solaris
    3,135 reviews
    #25 of 175 hotels in Cancun
     
    Smart Cancun by Oasis
    664 reviews
    #41 of 175 hotels in Cancun
     
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    Rooms
    Aug 7Aug 8
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,052)
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    There are newer reviews for Hotel Riu Palace Peninsula
    See the most recent reviews

    1,541 - 1,545 of 3,498 reviews

    Reviewed June 25, 2015

    My partner and I recently visited this hotel and It was our first trip to Mexico. The staff were fantastic and always went above and beyond! The food in the restaurants were great and we didn't have to pay for one thing! The gym is...More

    7  Thank paige418
    Reviewed June 24, 2015 via mobile

    I am currently staying at this place and while it is clean and restaurant staff is great; the front desk / reception is inefficient, rude, and completely useless. Every time I called them and asked for something (called them when one of our family member...More

    14  Thank PeaceB2013
    Reviewed June 24, 2015

    Stayed 6/16 - 6/23. It would take a long time to include all of the great things about this hotel, from the cleanliness to the service to the amenities to the wonderful food and numerous activities, so I will share just a few. I went...More

    15  Thank Kristie C
    Reviewed June 24, 2015

    We had an amazing 2 week holiday in April 2015. We knew we made a great choice as soon as we walked into the lobby. The hotel is stunning and spotlessly clean with spacious outdoor grounds & fantastic pools. The beach is also great. We...More

    6  Thank John D
    Reviewed June 24, 2015

    Fantastic holiday, two minor things, more toilets, and a bar away from the swim up bar as very noisey. The pool by the end of the day looked very murky, cloudy probably because lack of toilets! Food was excellent, staff very friendly plenty of sun...More

    5  Thank Trish M
    Hotel Riu Palace Las Americas
    6,572 reviews
    #17 of 175 hotels in Cancun
     
    Dreams Sands Cancun Resort & Spa
    4,007 reviews
    #26 of 175 hotels in Cancun
     
    GR Caribe by Solaris
    3,135 reviews
    #25 of 175 hotels in Cancun
     
    Smart Cancun by Oasis
    664 reviews
    #41 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Things to do
    • Pool
    • Hot Tub
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $270 - $979 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Business Hotel in Cancun
    • #18 Spa Hotel in Cancun
    • #18 Top resorts Hotel in Cancun
    • #19 Luxury Hotel in Cancun
    • #20 On the Beach Hotel in Cancun
    • #25 Romantic Hotel in Cancun
    • #30 Family Hotel in Cancun
    • Room types
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 562
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Hotels.com, TravelUp, Hotwire, HotelsforEveryone, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Peninsula reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    Add Photo Photos
    Traveler (7613)
    Room & Suite (1755)
    Pool & Beach (1253)
    Dining (1105)
    Hotel & Grounds (4294)
    Family and Play Areas (71)
    Bathroom (70)
    Business Center & Event Rooms (10)
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    Ask a question
    Questions & Answers
    Johanna D
    July 21, 2017|
    Answer
    Response from kellphil |
    The villas are three stories high so you could ask for the top floor but there are no lifts.
    0
    Votes
    Lin L
    July 21, 2017|
    Answer
    Response from kellphil |
    we stayed here for three weeks and were woken up twice by a drunken couple next door arguing but a call to reception and it was soon sorted. Try and get a room away from the nightly entertainment area.
    1
    Vote
    Héctor P
    July 19, 2017|
    Answer Show all 2 answers
    Response from Héctor P |
    Thank you!!
    0
    Votes
    Room Tips
    "I think all rooms are ocean front! We loved room 747 though a bit far from the elevator"
    Read review
    "get higher floor with ocean view"
    Read review
    "Tip the maids for extra water in your room and don't forget the other staff as well."
    Read review
    "Don't pay extra for the whirlpool on the balcony - not worth it"
    Read review
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