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Hotel Riu Palace Peninsula

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Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Riu Palace Peninsula
Updated 06/18/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#60 of 253 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
The 24-hour All Inclusive Hotel Riu Palace Peninsula (Adults Only area - Exclusive services for ADULTS ONLY DELUXE VILLAS guests) is open all year round and is situated right on the sandy beach of Caribbean Sea, next to the Hotel Riu Caribe. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Cancun Airport CUN (21 km) and Cancun (5 km) and invites you to explore the area. The hotel has 562 cozily furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa, or get in shape at the gym. 5 outdoor pools, 1 baby pool, RiuLand Kind's Club. Day and evening entertainment. For lovers of gastronomy, we offer live cooking stationsa at our main restaurant, Japanese, Italian, Mexican, Krystal restaurants and Steakhouse, as well as 6 bars.
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Room & Suite (2,360)2,360
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Laundry service
Ironing service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
Telephone
VIP room facilities
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Modern
Languages Spoken
English, Spanish
Hotel links
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7,118Reviews1,574Q+A100Room tips
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Popular mentions
Will W wrote a review Yesterday
New York City, New York4 contributions4 helpful votes
Hotel staff are very welcoming and nice. Restaurants are pretty good. All facilities are super clean - you can always see staff cleaning everything all the time. On-site Covid-19 testing facilities for the travelers who need test reports to fly back to the US. Loved the whole experience
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Date of stay: April 2021Trip type: Traveled as a couple
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Roving00212657563 wrote a review Yesterday
2 contributions
Everything was amazing. Omg the steakhouse I was in love. The service spectacular. I will most definitely come back to Riu palace and its kid friendly. The view is beautiful. It’s just so many good things to say about this hotel.
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Review collected in partnership with riu.com
Date of stay: April 2021
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Alicia702334 wrote a review Yesterday
Henderson, Nevada1 contribution
My friend and I stayed for a week. The staff was very attentive and friendly and helpful. Housekeeping was very good. We really enjoyed our stay. The Italian restaurant wasn’t our favorite but the variety and freshness at the buffet made up for it!
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Review collected in partnership with riu.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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ebonygoddess718 wrote a review Apr 18
Jamaica, New York12 contributions1 helpful vote
+1
The staff was simply amazing. The rooms were gorgeous and we had a huge balcony. The view was breathtaking. Food, drinks, and location was perfect. The only complaint I have is that my shower area was dark, but had it been a couples trip that wouldn't had been an issue. Can't wait to stay there again.
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Date of stay: December 2020Trip type: Traveled with friends
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Kels wrote a review Apr 14
4 contributions1 helpful vote
We went to Mexico for 10 days and had constant surprises about what's open & closed currently, so heres an honest review! RIU PALACE PENINSULA: room service is closed. Bottle service in the room is no longer available. The food at the buffet is open, self service, clean, and the BEST buffet food I've EVER eaten in the entire world. If you love buffets, go to riu peninsula. The service here is excellent too. The kids club is open. It's a tiny room with a tiny wading pool, but they've moved the activities outside and the ladies there are wonderful! In room babysitting is closed. All the shows and watersports are open (kayak, boogie boards, and snorkels are free, but theres not much to see with snorkels). All the bars and restaurants are open. Endless supply of booze. Top shelf alcohol is free, but you just have to ask for the brand you want. Best of all - you're not constantly being bugged for upsells, timeshare, or day trips at this hotel. If you want to buy an excursion, you go to them The rooms all have pretty ocean view balconies, but the beds are hard, sheets are scratchy and the rooms are white and clinical. The rooms are not amazing, but the maintenance team is very helpful. This is way outta town. 15min / $15usd taxi ride to the tourist part of town. Enjoy!
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Date of stay: April 2021Trip type: Traveled with family
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PRICE RANGE
$192 - $456 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
562
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Frequently Asked Questions about Hotel Riu Palace Peninsula
Which popular attractions are close to Hotel Riu Palace Peninsula?
Nearby attractions include Coco Bongo Cancun (1.7 miles), Parque Maya Tours (4.7 miles), and HRoof (3.4 miles).
What are some of the property amenities at Hotel Riu Palace Peninsula?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Riu Palace Peninsula?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Palace Peninsula?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riu Palace Peninsula?
Conveniently located restaurants include Senor Frog's Cancun, The White Box, and Restaurante Careyes.
Are there opportunities to exercise at Hotel Riu Palace Peninsula?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Hotel Riu Palace Peninsula offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Riu Palace Peninsula?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Riu Palace Peninsula?
Many travelers enjoy visiting Zona Arqueologica El Rey (4.7 miles) and Scorpion’s Temple (2.3 miles).
Does Hotel Riu Palace Peninsula have any great views?
Yes, guests often enjoy the harbor view available here.
Is Hotel Riu Palace Peninsula accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.