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Hotel Riu Palace Peninsula

#20 of 180 Hotels in Cancun
Certificate of Excellence
06/21/2017 06/22/2017
1 room 2 adults 0 children
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Hotel Riu Palace Peninsula
Hotel Riu Palace Peninsula
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4,913 Reviews from our TripAdvisor Community

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Showing 3,392: English reviews
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Clarkston, Michigan
Reviewed yesterday NEWvia mobile

I love Riu family if resorts. This resort I believe is one of their newest locations. The amenities are top notch with all beautiful suites. We did go at the end of the hurricane season so beware of the rain. It came every day. The entertainment staff is excellent. The food is great. You Can visit other resorts and take...

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Helpful?
1Thank Brian P
New Britain, Connecticut
Reviewed yesterday NEW

My partner and I stayed at this hotel from May 14th through the 20th in the adult villa section. We arrived around 12:00 and were promptly greated and given champagne. Check in is at 3:00, however they had a room available which was fantastic as we wanted to freshen up and get in our bathing suits. The room was fairly...

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Helpful?
Thank GingerJack71
Saint Louis, Missouri
Reviewed yesterday NEW

This was our third stay here, and we had another wonderful time. The property is beautiful, and they keep it immaculately clean. I can't say enough good things about the staff! When I called the front desk to ask for anything, it was taken care of right away (usually extra towels), and everyone there is so friendly and helpful! When...

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Helpful?
1Thank Stewart Z
El Paso, Texas
Reviewed 2 days ago NEW

Our visit was from 5/13/17 to 5/20/17. We stayed in the adult villas which is worth the extra money for the relative peace from children and the proximity of the bathrooms to the pool and beach. There are no public bathrooms by the beach or pool area so you need to use the ones in your hotel room. The rooms...

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2Thank Jessica G
Reviewed 2 days ago NEWvia mobile

This resort was by far the BEST we went to in the last 8 years. We are a group of 14 people and we didn't have any complaints. Food was GREAT, drinks were good,resort was very clean. Anybody that gave this less then a 4 star has very high expectations. The service was very friendly and attentive. A special shout...

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1Thank James D
Alexandria, Virginia
Reviewed 2 days ago NEW

We were relocated to the Riu Palace from the Riu Caribe and were greatly pleased with the greeting by the staff and the accommodations. Our room had great views of the property, beach and ocean. The food at the restaurants was phenomenal. The Sports Bar had excellent snacks. There is a Mayan ruin on property that fits in perfectly with...

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Thank FlowersBurke
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed for a week and what a great week it was. The staff were very accommodating and couldn't do enough for us which is just what we wanted while we were away! We really couldn't fault this hotel and would highly recommend to anyone that wanted to visit cancun!!

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1Thank ke11yD
NEW JERSEY
Reviewed 2 days ago NEW

What an awesome place to vacation in Cancun We stayed from 5/17 to 5/21. First off the resort is extremely clean. They are always scrubbing down something everywhere. The workers are all extra friendly. Everyone says hola with a smile the waiters in all the restaurants are so friendly. They will never say no to you. We stayed in the...

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Thank Celeste P
Chicago, Illinois
Reviewed 4 days ago NEW

Given key card to room. Put valuables in safe. Left room for lunch. Came back could not enter room key card did not work. Turned to go to desk and met security guard in hallway with my valuables in bags including my items from the safe. They told me the room was given to someone else so they cleaned out...

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1Thank joede2014
Toronto, Canada
Reviewed 4 days ago NEW

We received the warmest welcome as soon as we stepped in the lobby and it only got better from there. Most rooms have an ocean view, but I would recommend the higher floors to take full advantage of the spectacular views. The adult section looked nice, but was only 3 stories with some having no view of the water. They...

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Helpful?
1Thank WJH58
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06/21/2017 06/22/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free Internet
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
* Riu Palace Peninsula features 3 ADULTS ONLY DELUXE VILLAS in the garden with exclusive services for clients over 18 years old * The hotel is situated right on the white, sandy beach of Caribbean Sea. Its offshore coral reefs and lagoon offers perfect water sports opportunities. The sister hotel Riu Caribe is just 100 m away * Next Village / Location Corazone 4.0 km approx. * Next City Cancún 5.0 km approx. * Airport Cancún International (CUN) 21.0 km approx. * 1 Building 17 floors 514 rooms * 3 Deluxe Villas 3 floors 48 rooms * Accepted Credit Cards: Visa, MasterCard ... more   less 

Additional Information about Hotel Riu Palace Peninsula

Address: Blvd Kukulkan, Km 5.5 Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $285 - $573 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Peninsula 4*
Number of rooms: 562
Reservation Options:
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Hotel Style:
#17 Spa Hotel in Cancun
#17 Business Hotel in Cancun
#19 Top resorts Hotel in Cancun
#20 On the Beach Hotel in Cancun
#20 Luxury Hotel in Cancun
#25 Romantic Hotel in Cancun
#30 Family Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Palace Peninsula staff and other travelers.
842 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book the villa section”
GingerJack71, yesterday | Read review
“Book the adult villas for easy access to bathrooms”
jessicagR2362XN, 2 days ago | Read review
“The higher the floor, the better the view.”
  • Mayan ruin in the foreground.
FlowersBurke, 2 days ago | Read review
“Corner suites are nice w/large balcony and great view of the gulf”
joede2014, 4 days ago | Read review
“best ocean view”
lindarick, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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