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Grand City Hotel

Av. Yaxchilan 154 Manzana 17 SM 20, Cancun 77500, Mexico
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179 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Houston, Texas
1 review
3 of 5 stars Reviewed April 18, 2016

The staff was friendly at all times. on day one when i walked into the lobby i was greeted by name before i even introduced myself. Check in was a breeze and took less than 2 minutes. The rooms were pretty nice as well. They were clean and had air conditioning, a fridge and a microwave. what more do you... More 

Helpful?
Thank mknight91
Rushden, England, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 6, 2016

Great hotel, the rooms were huge and comfortable. The staff are very welcoming, and even the ones that dont speak great English try their hardest and its noted. The rooms are a good size, the wifi works will in certain areas, and is free. We had no noise issues with the rock bar next door. Only slight issue is that... More 

Helpful?
Thank Niall G
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 2, 2016 via mobile

We stayed here for a single night, arriving late from New York and on our way to Tulum. The guy at the front desk seemed to double as both security and receptionist. He didn't speak English, but we got by and solved the check-in process. Our room was on the second floor (European first floor) facing the road. The road... More 

Helpful?
Thank mbbek
Riverside, California
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed February 9, 2016

We stayed at this very nice hotel in Downtown Cancun for 6 nights earlier this month. We thoroughly enjoyed our stay here. The hotel is conveniently located on a not so busy side street and within easy walking distance to bus stops, Walmart, Sam's Club and some nice Mexican restaurants and fast food chains. The rooms were large, spotlessly clean,... More 

Helpful?
2 Thank alexkuruvi
Wilmington, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 12, 2016

Nice and clean hotel with friendly staffs. The room is big and clean, the surrounding area is safe, and the staffs are very friendly, and always with smile on their face. Complimentary breakfast is good. The only thing bothers me is the bar next to the hotel, they play very loud music until midnight, very noisy.

Helpful?
1 Thank Yang L
Chatham, United Kingdom
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 6, 2016

OK, so I read the reviews about this hotel prior to booking so knew about the noisy bar next door. For I didn't think it wouldn't be an issue as thought we would be back late each evening so wouldn't effect us. Unfortunately a bout of food poisoning and other issues kept us in and in bed early. So first... More 

Helpful?
2 Thank zengrafix
Vienna, Austria
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 23, 2015 via mobile

We stayed there for 2 nights. It was beautiful and clean. The personnel is helpful and friendly. A bus is driving from the burger king (on the opposite of the hotel) to the grand porto where you can take the ferry to isla mujeres. Only 1 point minus because it can be quite loud during the night. There is a... More 

Helpful?
3 Thank vlowflo
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 8, 2015 via mobile

This hotel is outside of the hotel zone but there is frequent buses outside of the hotel to bring you to the main tourist attractions. The room is quite well maintained and big. It is 5 min walk to Walmart and some restaurants. However, it's located close to a bikers bar which plays very loud music till early mornings. I... More 

Helpful?
Thank Aaron O
New Haven, Connecticut
Level Contributor
121 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 18, 2015

Rooms and building have a kind of modern look even if not the most modern. The mattresses are firm. The pool is nice shaded by coconut trees. food is ok. The staff is kind and accommodating. Enjoyed my stay.

Helpful?
2 Thank flyinthemilk
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed April 1, 2015

Dont be swayed by the cheap price. There is a reason. You will never go to sleep. There is a bar right next to the hotel that has a band that plays screaming loud music until all hours of the night. So loud it sounds like it is in your room. We stayed here with our two children on a... More 

Helpful?
6 Thank Cowtown_mom
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Grand City Hotel has a strategic and privileged location for all executive or families who require proximity to work centers, financial institutions, shops, restaurants and services close to stadiums, minutes from the hotel zone to receive visitors on vacation, which allows them to enjoy a hotel that will provide comfort and relaxation with a warm service.We are a 4 star hotel and we have over 300 m2 of beautiful gardens, pool and our new gourmet coffee shop "cafe Naay" where you can choose to indulge in any of our dishes or snack, rest and relax, or use it as a nice area work, and to combine with family activities. ... more   less 

Additional Information about Grand City Hotel

Address: Av. Yaxchilan 154 Manzana 17 SM 20, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $59 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand City Hotel 3.5*
Number of rooms: 18
Reservation Options:
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Hotel Style:
#10 Best Value Hotel in Cancun
#20 Business Hotel in Cancun
#44 Family Hotel in Cancun
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