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La Quinta Inn & Suites Cancun

#48 of 180 Hotels in Cancun
Certificate of Excellence
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Av. Tulum Super Manzana 4 Manzana 14 lote 2 Cancun, Cancun 77500, Mexico
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La Quinta Inn & Suites Cancun
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523 Reviews from our TripAdvisor Community

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Rome, Italy
1 review
5 of 5 stars Reviewed 1 week ago

I was assisted by Jocelyn, a very professional girl that has helped me during all my stay. She's professional, dedicated, motivated, polite and always willing to work even overtime. My best regards to her and the entire tem!

Helpful?
Thank Fabrizio C
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review
Google Translation

Estimado huésped Muchísimas gracias por su comentario sobre uno de nuestros colaboradores y sobre su estancia en el hotel!, nos... More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

This is an excellent choice hotel for the downtown area. The rooms are clean. Everything in good working order. Comfortable beds. Good variety of breakfast choices, although the coffee tastes like instant coffee. The beaches are about 10 minutes away taking the R1 or R2 buses. Need to walk a couple of blocks to the bus stop or can take... More 

Review collected in partnership with La Quinta

Helpful?
Thank Douglas P
1 review
4 of 5 stars Reviewed 1 week ago

We stayed for 3 nights and very good ambiance. (with a family of 3) Receptionists or front desk are very helpful and they guided us for most of the local are to see. Morning breakfast is awesome.....more variety everyday....team is so much co-operative, We requested for veggie Quadella and they served us hot and fresh regards Vijay kulkarni Nos alojamos... More 

Helpful?
Thank Vijay K
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review
Google Translation

Buenas tardes Muchísimas gracias por su amable comentario sobre nuestro hotel, nos agrada saber que su experiencia fue satisfactoria y... More 

Atlanta, Georgia
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was nothing like its motel cousins in the U.S. This was like staying in an upscale Hilton property - clean pillowtop mattresses, walk-in showers, huge variety of local dishes at the free continental breakfast, even the pool was a place I'd want to hang out. Desk staff was helpful and allowed us to store luggage behind the desk... More 

Helpful?
Thank DeltaFlyGirl88
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest In behalf of the management we want to thanks for your kind comment! Our goal is create memories to all our guests, make them fill as home and exceed their expectations, our personnel in all the áreas understand the importance to provide the extra mile. You are more tan glad to join us when you visit Cancun again!... More 

Auckland
Level Contributor
111 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great place whilst in transit through Cancun. Cheap clean quiet and near a Huge mall. Nice waffles for breakfast. Check in only took a few minutes. We had no noise on the 3 rd floor at the back. I certainly would not want to spend more than a day or two here, but it more than did the job whilst... More 

Helpful?
Thank Aucklander68
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest Thanks for your kind comment about the hotel, we deeply apreciate all your feedback, Our goal is create a memorable experience. You are more than glad to join us in your next trip to Cancun Kind Regards More 

Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My partner and I stayed at this hotel for 1 night before travelling on to Cuba the next day. The hotel is located a short distance from the airport (20 min drive). The room was modern and clean, the beds comfortable and the shower was nice. We didn't hear any noise from the other rooms and had a good sleep.... More 

Helpful?
Thank Cath_N_82
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest Thanks for your mail! I deeply want to apologize for the missudertanding with your reservation, obviously my collague who assist you during your check in process made a mistake. If you be so kind to contact the operations manager at lq6320gm@laquinta.com to help you with this bad experince. Kind regards More 

Hamilton, Bermuda
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We flew into Cancun and arrived around 7 pm, this hotel isn't fancy or in the hotel zone but for $70/night, it has absolutely everything you need. The rooms are clean, the A/C works very well, tv - everything is in Spanish but that's a good way for me to practice the Spanish I know! We didn't go to the... More 

Helpful?
Thank Sarah G
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest Thank you for your lovely comment about our resort. We área pleased to read about your great experience with us, this comments help us a lot to know more about our clients expericene. This information is share with the entire time to let them know about everything. You are invited to join us when you visit cancun onece... More 

Minneapolis, Minnesota
Level Contributor
45 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent 8 nights at this hotel. Good sides: - great breakfast, nice selection of meat, fruits, local dishes. - facilities are new Bad sides: - the building is built from cardboard, noise isolation is absent! You're going to hear everything that is happening above and near your room and in the corridor. Stay away from X11 rooms - they... More 

Helpful?
1 Thank I16
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest Thanks for your mail to La Quinta Inn & Suites Cancun Im sorry to read about the bad experince did you have with us, obviously this is not the service that our customers deserve, in behalf of the management I want to apologize for the all the probems, The problema with the ventilator was solved days ago, also... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The room was nice with a beautiful view from hotel's window. Service was very good, any complain. The brekfast was good and the room looks always clean and tidy. The environment was very calm with people from all over the world there.

Helpful?
1 Thank Byron C
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest Thanks for your kind comment about the hotel, we are very pleased to read about your experience here with us. You are more than glad to join us again, we are working with new commercial allies. Hope to see you soon. More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for 3 nights while in Cancun. One of the highlights of this hotel for us was the proximity to one of the largest malls that we have been to, Las Americas, which was literally a 5-7 minute walk away. (Back to the hotel) The room was fairly large with a nice king size bed,... More 

Helpful?
2 Thank Precious B
CancunLQManager, Gerente at La Quinta Inn & Suites Cancun, responded to this review

Dear Guest Thanks for your comment about the hotel, all this infiormation was transmited to all the managers of teh hotel. Also we take care of tyhe inconvenience with the transportation company to avoid any unpleasant situations with the guests, You are more than glad to join us to experience a whole new service with us. kind Regards More 

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