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Moon Palace Golf & Spa Resort

Travelers' Choice award winner
#22 of 182 Hotels in Cancun
GreenLeadersPlatinum level
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Moon Palace Golf & Spa Resort
Moon Palace Golf & Spa Resort
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17,873 Reviews from our TripAdvisor Community

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Showing 16,029: English reviews
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed at this hotel for 16 nights in October, the hotel complex was big, restaurants were to a high standard but I felt evening entertainment was poor or non existent for families with children. Lots to do during the days, great pools, the wave, bike riding to find the alligators ( we managed to see one baby one just... More 

Helpful?
Thank Missswright
Downey, California
2 reviews
5 of 5 stars Reviewed yesterday NEW

We had a great time the resort was awesome. Friendly and exceptional service, the tours were good and fun. The food was good especially in the bougambilia buffet. The cochinito pibil was very tasty try it for breakfast you won't be disappointed. The best part of the trip was that the ocean was warm and calm. You could see the... More 

Review collected in partnership with this hotel

Helpful?
Thank Elvin G
Edmonton, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

We arrived in Cancun after a long unpleasant flight from Canada to find out that my daughter and I were given a room with a king size bed (?) We upgraded to a garden view room, with two beds, at Sunrise. That night we went to the Bugambilias buffet restaurant at Sunrise. It was very crowded and the food was... More 

Helpful?
Thank PatriciaJulianna
Newark, California
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

The place is huge and a lot of amenities that you and your family will never be bored. Their food is superb, staff are courteous, very clean and well maintained surroundings, and room is excellent with a very beautiful view by the ocean. Our summer bacation has been a very memorable and we were very happy that we chose Moon... More 

Helpful?
Thank Mylene T
Erie, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

We recently got married at Moon Palace in Cancun and were very happy with how everything turned out!! The staff were amazing, so very nice and thoughtful!! The wedding was beautiful with everything we asked for. The cake was amazing, and the DreamArt photography was amazing, the pictures on the beach were just beautiful. I would recommend Moon Palace Golf... More 

Helpful?
Thank leahnurse3
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Everything about it was beautiful relaxed food was gorgeous. Service was amazing. From check in we we're helped with everything. Great spa treatment. Dolphin experience and all around great time. I would 100% return to this resort again

Review collected in partnership with this hotel

Helpful?
4 Thank seanplumbing6
Sacramento
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We had a blast at Moon Palace. So much to do at this place. The resort credit is awesome too. Be carful because they try to sneak in additional/alternative activities that aren't covered in the credit. We booked this deal through Costco and it was a fantastic price! Mini bar in the room and hammocks on the balcony, like a... More 

Helpful?
2 Thank 554tamarak
Fort Collins, Colorado
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It has always been a dream of mine to get married barefoot on the beach. When looking for the perfect place Moon Palace Golf & Spa Resort came highly recommended. Daniela Ocampo was our offsite wedding coordinator that we worked with for the 14 months before the wedding. She was great! Be prepared to wait more than you are used... More 

Helpful?
2 Thank EmilyLena1219
Cumberland, Maryland
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff at moon palace are awesome. We stayed in one of the villas in Moon Grande and went to the diamond membership pool everyday. Alejandra, Ivan and Adrian were awesome at the diamond exclusive area of the pool. Isaac at the bell hop desk at moon grande was terrific. Yasmine at the sky bar was very pleasant and fun... More 

Helpful?
Thank aprilwmop
Richmond, VA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Just returned from a stay 7/20-7/27. This was our 4th trip to the resort, usually an exceptional experience, but not this one. Upon arrival, was notified that the resort was overbooked and the rooms we had booked were not available so reception staff STRONGLY tried/encouraged us move hotels to either LeBlanc Spa or Sun Palace. Since neither of those offered... More 

Helpful?
2 Thank seillc
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Hot Tub
  • Golf course
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Located on Cancun's tranquil south shore, this resort offers more than 2,000 accommodations, each with double whirlpool tubs, 24-hour room service and balconies. The state-of-the-art Awe Spa and Jack Nicklaus Signature Golf Course, located by the Golf Club House, offer a perfect getaway for guest. This all-inclusive resort has something for everyone, including a kid's club, nightclub, 14 restaurants, bars and water sports. ... more   less 

Additional Information about Moon Palace Golf & Spa Resort

Address: Carretera Cancun-Chetumal Km. 340, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $319 - $680 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Moon Palace Golf & Spa Resort 4.5*
Number of rooms: 2433
Reservation Options:
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Also Known As:
Moon Palace Hotel
Moon Palace Cancun Mexico
Cancun Moon Palace Resort
Moon Palace Mexico
Hotel Style:
#7 Romantic Hotel in Cancun
#9 Business Hotel in Cancun
#13 Family Hotel in Cancun
#17 Spa Hotel in Cancun
#21 Top resorts Hotel in Cancun
#22 On the Beach Hotel in Cancun
#22 Luxury Hotel in Cancun
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