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Moon Palace Cancun

Traveler (21402)
Pool & Beach (3713)
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Overview

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Carretera Cancun-Chetumal Km. 340, Cancun 77500 MexicoSee on map
Name/address in local language
AMENITIES
Free Internet
Free parking
Breakfast included
Air conditioning
Beachfront
Pool
Non-smoking hotel
4.5 Star accommodation
Additional information
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Offers from Moon Palace Cancun
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Rooms
Jul 7Jul 8
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1 room, 2 adults, 0 children
Standard Room
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Reviews (32,309)
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1 - 5 of 27,927 reviews
Reviewed yesterday via mobile

The wired lounge was very fun they had great service they were very nice and helpful Marco Jacobo and janette there service was very great for my first experience and Janet at the snack bar was great and on the spot when she was helping...More

Date of stay: June 2019
Thank THE MAIN G
Hotel's Favorite
Reviewed November 19, 2018

We stood at Moon Palace Sunrise 11/9/18 - 11/17/18. The service was outstanding. Filiberto Pech and Ricardo Ricardo Sierra Antonio greeted us when we arrived with a smile on their face and went out of their way to get us settled in. The Presidential Suite...More

Date of stay: November 2018
16  Thank burnetts32
Response from Michelle C, Manager at Moon Palace CancunResponded November 20, 2018

This is the type of feedback that inspires us to work hard and continue to exceed the expectations of our guests. We will share your comments with our staff. We are very lucky to have loyal guests like you and we look forward to your...More

Reviewed yesterday

i know this review is a little late but as we prepare for our return i cant help but think of our service last year at Momo. Our waiter, Jesus Eduardo and chef Rafael were top notch. food was excellent and the service was amazing....More

Date of stay: July 2018
Thank fgarcia3267
Reviewed yesterday via mobile

Edwin arceo and juan carlos aguilar: Excellent service both of these lovely men. Both are quick by serving drinks and food. Recommend good restaurants in cancun for us when we wanted to explore Cancuns restaurants.

Date of stay: June 2019
Thank Daeagles
Reviewed yesterday via mobile

Juan Carlos Aguilar “3 days into our family vacation, Carlos has been attuned to our every need. With a large diverse group of 11 members this is no easy task. His attention to detail ensuring each family members needs were met ensured a pleasurable experience...More

Date of stay: June 2019
Thank Tyrone R
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About
Description
Located on Cancun's tranquil south shore, ten minutes from the airport, this luxury all-inclusive resort offers more than 2,000 accommodations, each with whirlpool tubs, 24-hour room service, top-shelf More drinks, free WIFI, CHI-branded amenities and complimentary calls to Continental US, Canada, and landlines in Mexico, Over-the-top amenities are included for everyone, families and couples alike, such the state-of-the-art Playroom for kids, a lounge designed just for Teens; an endless variety of gourmet dining options and bars, a FlowRider® Double Wave Simulator, not to mention world-class entertainment and nightlife. With the added indulgence of an AWE SPA® for hard-core pampering, and a Jack Nicklaus Signature Golf Course for enthusiasts and novices alike, Moon Palace Cancun has it all. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room service
Restaurant
Fitness Center with Gym / Workout Room
Free parking
Beachfront
Free Internet
Spa
Bar/Lounge
Breakfast included
Air conditioning
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Meeting rooms
Minibar
Multilingual Staff
Non-smoking hotel
Outdoor pool
Refrigerator in room
Sauna
Tennis Court
Wheelchair access
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Hotel Style
Romantic
,
Business
,
Family
,
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Contact Information
Hotel Style
Romantic
,
Business
,
Family
,
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Number of rooms
2,433
Price range
$286 - $874 (Based on Average Rates for a Standard Room)
Also Known As
Moon Palace Hotel
,
Moon Palace Cancun Mexico
,
Cancun Moon Palace Resort
,
Moon Palace Golf & Spa Resort
,
Moon Palace Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
GreenLeaders Platinum level
GreenLeaders Platinum level
Contact Information
Hotel Style
Romantic
,
Business
,
Family
,
Top resorts Hotels
,
Spa
,
Luxury
,
On the Beach
Room types
Suites, Non-smoking rooms, Family Rooms, Accessible rooms
Number of rooms
2,433
Price range
$286 - $874 (Based on Average Rates for a Standard Room)
Also Known As
Moon Palace Hotel
,
Moon Palace Cancun Mexico
,
Cancun Moon Palace Resort
,
Moon Palace Golf & Spa Resort
,
Moon Palace Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun

Photos

Traveler (21,402)
Pool & Beach (3,713)
Room & Suite (2,753)
Dining (1,865)
Family and Play Areas (405)
Amenities (224)
Business Center & Event Rooms (159)
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Questions & Answers
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Room Tips

"concierge level"
joeleungusa
3 days ago
Read review
"The ocean front room is only marginally more than resort view and definitely worth it."
kimmynaz
3 days ago
Read review
"Best views. The rooms are the best looking and give you snacks and drinks"
954sammyt
3 days ago
Read review
"All the rooms seem beautiful."
691gaylynne
6 days ago
Read review
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