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    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
    +1 800-635-1836
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    1/4/2018 1/5/2018
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     103 people are viewing this hotel
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    $689
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    Traveler (16585)
    Pool & Beach (3347)
    Storyboard
    Overview
    • Excellent68%
    • Very good19%
    • Average7%
    • Poor3%
    • Terrible3%
    Travelers talk about
    “sunrise section” (1,058 reviews)
    “resort credits” (1,884 reviews)
    “nizuc section” (653 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    Jan 4Jan 5
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (23,131)
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    1 - 5 of 20,560 reviews

    Reviewed yesterday

    My wife and I and our daughter's family stayed at Moon Palace Nizuc in November. We had some misgivings before going, worried that the sheer size of the place would make it impersonal. We couldn't have been more pleasantly surprised. The sprawling facility is lovely...More

    Review collected in partnership with this hotel
    Thank geezerb0b
    Hotel's Favorite
    Reviewed 4 weeks ago

    We just returned from an incredible week at the Moon Palace. We've stayed at Beach Palace and Sun Palace a number of times before, and have always loved the level of service and the quality of the accomodations, so we were a bit apprehensive of...More

    Review collected in partnership with this hotel
    12  Thank gerald422
    Response from GM_TheGrandAtMP, Gerente at Moon Palace CancunResponded 3 weeks ago

    Dear gerald422, Thank you for your preference in Palace Resorts. We appreciate that you have shared your comments with us. Please note that it is a pleasure for us to assist you with excellence and attentiveness every time you provide us the honor of welcoming...More

    Reviewed yesterday via mobile

    Joel Brindis was so helpful and patient. He booked all our excursions, massages, salon services and entertainment for all ten of us. He deserves a bonus. We love this resort and have memories for a lifetime.

    Thank KathyDanner
    Reviewed 2 days ago via mobile

    My husband and I went here for our wedding anniversary and on the recommendation of a friend, it is very close to the airport which is great so didn’t take long to get there, we checked in and were given a room on the bottom...More

    1  Thank lizzyc69
    Reviewed 2 days ago via mobile

    A place I only thought exsisted in my dreams Currently staying here tonight I watched the micheal Jackson tribute and I felt nothing but nostalgia! The place is paradise the service is second to none. My children are entertained from morning until night. This place...More

    1  Thank keli c
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf course
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • $367 - $879 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #11 Family Hotel in Cancun
    • #19 Spa Hotel in Cancun
    • #21 Top resorts Hotel in Cancun
    • #22 On the Beach Hotel in Cancun
    • #22 Luxury Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Travelocity, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Moon Palace Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
    Add Photo Photos
    Traveler (16585)
    Pool & Beach (3347)
    Room & Suite (2438)
    Dining (1582)
    Hotel & Grounds (9384)
    Family and Play Areas (372)
    Business Center & Event Rooms (155)
    Bathroom (138)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 176 hotels in Cancun
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    Nearby Restaurants
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    chiroken
    December 17, 2017|
    Answer
    Response from jojobaby27 |
    Yes, the balconies are shared, but there’s a partition in the middle anyway that provides privacy. I did not see my neighbors once. So it’ll be fine.
    0
    Votes
    Room Tips
    "We had a lovely beach-side room, but moved once because the balcony was open (with an intervening rail) to..."
    Read review
    "Sunrise and Nizuc have excellent ocean view rooms. Nizuc has the best breakfest buffet."
    Read review
    "All good rooms"
    Read review
    "there is a new water park with slides on the property as part of the new Grand--great if you are traveling..."
    Read review
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