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    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
    +1 800-635-1836
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    2/5/2018 2/6/2018
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    $638
    $638
    $638
    Traveler (16783)
    Pool & Beach (3371)
    Storyboard
    Overview
    • Excellent68%
    • Very good19%
    • Average7%
    • Poor3%
    • Terrible3%
    Travelers talk about
    “sunrise section” (1,065 reviews)
    “nizuc section” (664 reviews)
    “golf club” (528 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    Feb 5Feb 6
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (23,522)
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    1 - 5 of 20,902 reviews

    Reviewed yesterday

    Moon palace is your typical 5* hotel You get all what you would expect from a 5* , nice room, wine bottle, beer, and liquor, bathrobe and slipper, hamac on balcony, etc. Very clean all over At night all the restaurants are à la carte,...More

    Thank Martin S
    Hotel's Favorite
    Reviewed November 20, 2017

    We just returned from an incredible week at the Moon Palace. We've stayed at Beach Palace and Sun Palace a number of times before, and have always loved the level of service and the quality of the accomodations, so we were a bit apprehensive of...More

    Review collected in partnership with this hotel
    26  Thank gerald422
    Response from GM_TheGrandAtMP, Gerente at Moon Palace CancunResponded November 21, 2017

    Dear gerald422, Thank you for your preference in Palace Resorts. We appreciate that you have shared your comments with us. Please note that it is a pleasure for us to assist you with excellence and attentiveness every time you provide us the honor of welcoming...More

    Reviewed yesterday

    Spent two weeks at the Moon. Twelve people the first week and nine the second. Daniel was fantastic in getting all our spa, golf, activities and dinner reservations done before our arrival. We are palace members since 2000 and every year service, food, drinks and...More

    Review collected in partnership with this hotel
    Thank Schweckster
    Reviewed 2 days ago

    It was my first time staying at the Nizuc. I was surprised of how attentive, cordial and respectful all the personnel are. Juan and Edgar at the Buffet Restaurant, Guillermo at the Grill, Rooms very clean and plenty of choices to eat and to do....More

    Review collected in partnership with this hotel
    1  Thank artemisat
    A TripAdvisor Member
    35
    Reviewed 2 days ago via mobile

    We had the best service with Luis at the Pier8. He and the Chef prepared a great seafood plate. The type of service that we recieved from them is the reason why we keep coming back. We have been coming to moon palace the last...More

    1  Thank A TripAdvisor Member
    Response from GM_MoonPalace_Cun, Gerente at Moon Palace CancunResponded yesterday

    Dear Guest, Nothing is greater and more important for us than creating an incredible time here at Moon Palace Cancun. Pier 8 is definitely one of our guests favorites and it is rewarding to know the reason of this preference. The service, the attentiveness, the...More

    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf course
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • $397 - $1,003 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #11 Family Hotel in Cancun
    • #18 Spa Hotel in Cancun
    • #19 Top resorts Hotel in Cancun
    • #20 On the Beach Hotel in Cancun
    • #20 Luxury Hotel in Cancun
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Hotels.com, Priceline, Orbitz, Travelocity, getaroom.com, Cancelon and TripOnline SA so you can book your Moon Palace Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
    Add Photo Photos
    Traveler (16783)
    Pool & Beach (3371)
    Room & Suite (2459)
    Dining (1602)
    Hotel & Grounds (9511)
    Family and Play Areas (376)
    Business Center & Event Rooms (155)
    Bathroom (140)
    Nearby
    Nearby HotelsSee all 177 hotels in Cancun
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    Nearby Restaurants
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
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    Ask a question
    Questions & Answers
    Ryanjefferys
    January 20, 2018|
    Answer
    Response from Lorenzo-de-Canada |
    Try google
    0
    Votes
    Room Tips
    "Very clean and roomy, plenty of drinks are provided in your room. Balcony are includes in all rooms."
    Read review
    "Our room located in the Nizuc is ideal for me & my wife, daughter & partner who are of course much..."
    Read review
    "Stay at Sunrise or Grand, Nizuc little dated"
    Read review
    "Decide which is best for you - near the Lobby (restaurants and bars), near the water park (kids) or near the..."
    Read review
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