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Moon Palace Cancun

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Pool & Beach (3499)
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Overview
  • Excellent68%
  • Very good19%
  • Average7%
  • Poor3%
  • Terrible3%
Travelers talk about
“sunrise section”(1,094 reviews)
“nizuc section”(685 reviews)
“flow rider”(525 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Moon Palace Cancun
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Offers from Moon Palace Cancun
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (24,355)
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14,134
4,315
1,693
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1 - 5 of 21,649 reviews
Reviewed today via mobile

Moon Palace was amazing! We planned our wedding down there since September 2017. We had a group of 53 fly down for the event. Wedding Planning: From Sept to Feb we were dealing with an off site wedding planner that was based in Miami. She...More

Thank Ajaxphish
Hotel's Favorite
Reviewed November 20, 2017

We just returned from an incredible week at the Moon Palace. We've stayed at Beach Palace and Sun Palace a number of times before, and have always loved the level of service and the quality of the accomodations, so we were a bit apprehensive of...More

Review collected in partnership with this hotel
65  Thank gerald422
Response from GM_TheGrandAtMP, Gerente at Moon Palace CancunResponded November 21, 2017

Dear gerald422, Thank you for your preference in Palace Resorts. We appreciate that you have shared your comments with us. Please note that it is a pleasure for us to assist you with excellence and attentiveness every time you provide us the honor of welcoming...More

Reviewed today via mobile

We had a blast celebrating our friends’ wedding week here at Moon Palace. Alfonso Mona took such great care of us at the pool and made it even more fun! We enjoyed every minute and would definitely return!

1  Thank Gary T
Reviewed today via mobile

We spent a week at Moon Palace Nizuc early April. Most of our days were spent poolside with the excellent service of Fidel. Best waiter ever!!! He anticipated everything we wanted or needed before we did. He helped us by finding open chairs and bringing...More

Thank MaryLierman
Reviewed today via mobile

Just returned from 2 weeks at the Nizuc with my family and friends. We had a lovely holiday but not as great as we expected. I met other families there who had similar views to mine. If you're reading this before booking your holiday then...More

1  Thank Markell76
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About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Beachfront
Free Internet
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Laundry Service
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Tennis Court
Spa
Hot Tub
Golf course
Bar/Lounge
Outdoor pool
Details
Price range
$355 - $763 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Cancun
#9 Business Hotel in Cancun
#11 Family Hotel in Cancun
#19 Spa Hotel in Cancun
#21 On the Beach Hotel in Cancun
#21 Top resorts Hotel in Cancun
#22 Luxury Hotel in Cancun
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
$355 - $763 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Cancun
#9 Business Hotel in Cancun
#11 Family Hotel in Cancun
#19 Spa Hotel in Cancun
#21 On the Beach Hotel in Cancun
#21 Top resorts Hotel in Cancun
#22 Luxury Hotel in Cancun
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveler (17302)
Pool & Beach (3499)
Room & Suite (2634)
Dining (1645)
Family and Play Areas (384)
Amenities (224)
Business Center & Event Rooms (156)
Questions & Answers
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Room Tips
"Rooms with 2 beds get filled fast in high season. We had reserved a room with two queens and got a room with..."
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"Family connecting rooms are great and so is the Presidential suite"
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"It's a large resort so if you have trouble walking, you should request a room closer to the lobby."
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"Ocean front was really nice"
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