Fantastic hotel. Had a great time. So thankful the hotel and facilities where so great due to the lack of sun and outside entertainment. Unfortunately we where there in 2013 and received the tail end of the hurricane. But the drinks, food, restaurants, service, health spa, nightclub, hair salon, nail salon, and outdoor pool when we where able to sit... More 

We recently stayed at moon palace from 31 Aug - 14 Sep. All nine of our family party were placed in the Nizuc part of the hotel, we had a garden/sea view room. King size bed with jacuzzi in the room. The rooms were cleaned daily and were always immaculate. A lady would come round and asked if we needed... More 

Our friends have been members of Palace Resorts for over a dozen years and have achieved Diamond Status. We had the pleasure of accompanying them to Moon Palace again, after a two year hiatus and were treated to an outstanding experience. Better than the last time. From the moment we arrived at the airport, we were spoiled. First, there was... More 

We stayed at Moon Palace Nizuc for one week in September 2016 previously visiting in May 2003 Again we had a fabulous time and wish we had stayed longer than 1 week. Our room was in a perfect position with a sea/pool view and the room was a good size with Jacuzzi, a nice touch. However the room was smaller... More 

Wow ! what an amazing place, look forward to going back to see the extension to the Grand all finished. When 1st arrived I was unimpressed with the reception area thinking is this it ! but seeing the other 2 Lobby's in other hotels on complex was told the Grand one was only temporary as huge magnificent one getting built.... More 

We recently stayed here... brilliant choice.... its was execllent on arrival our room had views of the gardens they were speculuaar Everything was ver well organised from start to finish....We will be back next year its was fabulous...

After a year of stresses and family illness we booked to go away for a week and chose the Moon Palace. It was my children's first experience in a five star and they were in awe to say the least. I cannot find fault with any of the employees that work here. They have a constant smile and they work... More 

My fiance and I returned to Moon Palace for the 2nd yr running. Although the resort was a little quieter than normal this did not effect our enjoyment one bit. We stayed in the Sun Rise section of the hotel. The service at times was a little poor in a couple of the restaurants, however it was made up by... More 

We had a lovely time at the nizuc section of the moon palace when we stayed there in September. Everything was very organised from start to finish. Nothing was too much trouble for any of their amazing workers; the staff are a credit to the company. The room was clean and tidy all the time, so too are all the... More