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The resort and very nice and good. But when it came to the beach that was ugly. It had a lot of sea weed. We could not use of credits on most of the excursion cause we would had to book way before we came...More
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We stayed at the Sunrise part of the Moon Palace in July 2017. Because we booked some time ago with Thomas Cook we had access to all the moon palace hotels including the Grand. Our room once we had been relocated closer to the lobby...More
The best holiday we have ever experienced! From the moment you arrive, you are treated like Royalty! We travelled as a family of 4 (2Adults 2 Teens) Check in went smoothly & front desk were very helpful & spoke very good English. Rooms are decorated...More
My husband and I are staying at Moon Palace Sunrise but decided to go over to the Nizuc for dinner at Los Caporales (Mexican) as we heard really great reviews of the restaurant. They certainly did not disappoint! Our waiter was Julio and Yesenia. They...More
The entertainment staff at the Moon Palace is awesome! Always so friendly and want to ensure you have the best vacation possible. Paty Cortes (at the Sunrise pool) was great. Always tryng to get the guests engaged, very friendly and simply a lot of fun!
$343 - $781 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Romantic Hotel in Cancun
#9 Business Hotel in Cancun
#13 Family Hotel in Cancun
#20 Spa Hotel in Cancun
#21 Top resorts Hotel in Cancun
#22 Luxury Hotel in Cancun
#23 On the Beach Hotel in Cancun
Non-Smoking Rooms ,
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Number of rooms
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Parts are under construction, we did a tour of the site, the lobby and restaurants are great, my kids loved the water park (some not finished yet) but the had a blast as well as the inside kids zone. They wanted to go back... More
Parts are under construction, we did a tour of the site, the lobby and restaurants are great, my kids loved the water park (some not finished yet) but the had a blast as well as the inside kids zone. They wanted to go back again. We stayed at the Nizue (in the middle) and most people can there for the pools........ The beaches are not that great. The only thing that get a bad rating. The place was fantastic.....(July 17-24)