We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
12/25/2017 12/26/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
    +1 800-635-1836
    Call
    Hotel website
    Save
    Lowest prices for your stay
    12/25/2017 12/26/2017
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Traveler (16561)
    Pool & Beach (3346)
    Storyboard
    Overview
    • Excellent68%
    • Very good19%
    • Average7%
    • Poor3%
    • Terrible3%
    Travelers talk about
    “sunrise section” (1,056 reviews)
    “nizuc section” (653 reviews)
    “golf club” (527 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    Dec 25Dec 26
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a1162f5e52a3448895b56483b418aae8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":219163,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":25,"month":12,"year":2017},"checkout":{"day":26,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"a1162f5e52a3448895b56483b418aae8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Moon Palace Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImExMTYyZjVlNTJhMzQ0ODg5NWI1NjQ4M2I0MThhYWU4IiwiQUlLIjoiMmIwMjA3NTdhYWY5NGJiNGFkMWQ0NTYzNzFmM2Y3OTYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "12/25/2017", "checkOut": "12/26/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (23,102)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1 - 5 of 20,532 reviews

    Reviewed yesterday

    We spent 10 days here with our 2 kids (6 & 8) loved it. Didn't want to leave. The room is very spacious and nice done. They brought us a extra bed and there was still plenty of space left in the room. Too bad...More

    Review collected in partnership with this hotel
    Thank SFHY
    Hotel's Favorite
    Reviewed 3 weeks ago

    We just returned from an incredible week at the Moon Palace. We've stayed at Beach Palace and Sun Palace a number of times before, and have always loved the level of service and the quality of the accomodations, so we were a bit apprehensive of...More

    Review collected in partnership with this hotel
    11  Thank gerald422
    Response from GM_TheGrandAtMP, Gerente at Moon Palace CancunResponded 3 weeks ago

    Dear gerald422, Thank you for your preference in Palace Resorts. We appreciate that you have shared your comments with us. Please note that it is a pleasure for us to assist you with excellence and attentiveness every time you provide us the honor of welcoming...More

    Reviewed yesterday

    Great rooms, great food, great service and the golf course is among the best I’ve ever played! The second time I’ve travelled on a golf trip with the guys and it’s become our favourite destination. The maids, the chefs, the waiters are all top notch...More

    Review collected in partnership with this hotel
    Thank 451marktheshark
    Reviewed yesterday

    They give us a room in the oldest section of the Grand Moon ( building 85 ). We ask to be in 86 or 87 and it was not possible ! The water park was not open, ( deception ) but the adult ( even...More

    Review collected in partnership with this hotel
    Thank Michel P
    Reviewed yesterday

    The overall experience was amazing. Our family had a relaxing fun vacation. The staff was super friendly and service in general was perfect. The rooms were comfortable and the ocean front rooms had amazing views. Lots of fun activities for kids.

    Review collected in partnership with this hotel
    1  Thank paintedb
    Secrets The Vine Cancun
    9,116 reviews
    #6 of 177 hotels in Cancun
    8 mi
     
    Royalton Riviera Cancun Resort & Spa
    9,786 reviews
    #10 of 28 hotels in Puerto Morelos
    3.1 mi
     
    NIZUC Resort and Spa
    2,476 reviews
    #2 of 177 hotels in Cancun
    3.9 mi
     
    Hideaway at Royalton Riviera Cancun
    4,440 reviews
    #9 of 28 hotels in Puerto Morelos
    3.3 mi
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf course
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • $359 - $876 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #11 Family Hotel in Cancun
    • #20 Spa Hotel in Cancun
    • #21 Top resorts Hotel in Cancun
    • #22 Luxury Hotel in Cancun
    • #23 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Travelocity, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Moon Palace Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
    Add Photo Photos
    Traveler (16561)
    Pool & Beach (3346)
    Room & Suite (2438)
    Dining (1582)
    Hotel & Grounds (9361)
    Family and Play Areas (372)
    Business Center & Event Rooms (155)
    Bathroom (138)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 177 hotels in Cancun
    Hideaway at Royalton Riviera Cancun
    4,440 reviews
    3.27 miles away
     
    NIZUC Resort and Spa
    2,476 reviews
    3.95 miles away
     
    Royalton Riviera Cancun Resort & Spa
    9,786 reviews
    3.14 miles away
     
    Nearby Restaurants
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
    138 reviews
    .48 miles away
    Manglar Buffet Restautant
    261 reviews
    .45 miles away
    Momo
    643 reviews
    .01 miles away
    Bugambilias
    185 reviews
    .03 miles away
    Nearby Attractions
    Dolphinaris Cancun
    3,255 reviews
    2.62 miles away
    Parque Cenote Las Mojarras
    86 reviews
    4.58 miles away
    Wet'n Wild Cancun
    1,589 reviews
    2.60 miles away
    Ventura Park
    288 reviews
    2.60 miles away
    Ask a question
    Questions & Answers
    Brat
    December 12, 2017|
    Answer
    Response from TheGrand_GM | Property representative |
    Dear Brat, Thank you for choosing The Grand at Moon Palace Cancun as your hotel destination for your upcoming holiday to Mexico. It will be a pleasure for us to assist you with your travel needs. Therefore, we kindly ask... More
    0
    Votes
    Room Tips
    "I was in building 88 which was close by to the lobby and about 3 mins to the pool and the Beach. Since we..."
    Read review
    "All rooms are great, don't pay extra for an ocean view."
    Read review
    "Beds are not queen. Maybe full in the double rooms...but doable. And not allot of drawer space."
    Read review
    "Ask for 3rd floor for best views"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing