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Moon Palace Cancun

Traveler (21205)
360
Panoramas (198)
Video (10)

About

#29 of 201 hotels in Cancun
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Located on Cancun's tranquil south shore, ten minutes from the airport, this luxury all-inclusive resort offers more than 2,000 accommodations, each with whirlpool tubs, 24-hour room service, top-shelf drinks, free WIFI, CHI-branded amenities and complimentary calls to Continental US, Canada, and landlines in Mexico, Over-the-top amenities are included for everyone, families and couples alike, such the state-of-the-art Playroom for kids, a lounge designed just for Teens; an endless variety of gourmet dining options and bars, a FlowRider® Double Wave Simulator, not to mention world-class entertainment and nightlife. With the added indulgence of an AWE SPA® for hard-core pampering, and a Jack Nicklaus Signature Golf Course for enthusiasts and novices alike, Moon Palace Cancun has it all.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Public wifi
Internet
Hot tub
Sauna
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Golf course
Tennis court
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Adults only
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
Facilities for disabled guests
Reduced mobility rooms
Wheelchair access
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Hotel links
Visit hotel website
Offers & Announcements:Package Deal
Hotel deals
31,904Reviews
7,007Q+A
100Room tips
Traveler rating
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Popular mentions
Excellent service! The girls at the playroom are the best. Geovana, gaby and Fatima are great with the kids. I highly recommend this place for anyone. Year round service at the playroom. It's a must to come
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Hotel's Favorite
We stood at Moon Palace Sunrise 11/9/18 - 11/17/18. The service was outstanding. Filiberto Pech and Ricardo Ricardo Sierra Antonio greeted us when we arrived with a smile on their face and went out of their way to get us settled in. The Presidential Suite was amazing. Very
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Response from Michelle C, Manager at Moon Palace Cancun
Responded Nov 20, 2018
This is the type of feedback that inspires us to work hard and continue to exceed the expectations of our guests. We will share your comments with our staff. We are very lucky to have loyal guests like you and we look forward to your return. It's our pleasure!
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I got a manicure and pedicure here at the salon and both Carmen and Alan were great and I am so happy with my nails! They were friendly, accommodating and provided a great services, I am so happy with my nails!
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Staff Gaspar and Elvis at Nizuc Mike at the pool looked after us-) food and drinks served promptly- offering us ideas for new experiences. I have tried some new cocktails that we will have to come back for. Service was impeccable and excellent by the pool. Two fast, exceptional
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I have stayed at quite a few all inclusive resorts and can honestly say none have come close to the standard of Moon Palace, this is a true 5 star all inclusive complex. This place is massive with so many restaurants and pools, we stayed for 10 days and barely touch the surface
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PRICE RANGE
$304 - $905 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
moon palace hotelmoon palace cancun mexicocancun moon palace resortmoon palace golf & spa resortmoon palace mexico
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
2433
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