We had the pleasure of dining at the Gondola Restaurant while listening to Bela Duka serenade us during a day pass in January. One of our party plays with a symphony orchestra as was extremely impressed with Bela's playing. We made a request of a song that he was not familiar…
We stood at Moon Palace Sunrise 11/9/18 - 11/17/18. The service was outstanding. Filiberto Pech and Ricardo Ricardo Sierra Antonio greeted us when we arrived with a smile on their face and went out of their way to get us settled in. The Presidential Suite was amazing. Very…
Carlos was an awesome fitness class instructor!! We took his water aerobics and water sounds class. He has high energy and was very engaging with his participants!!! We highly recommend his classes - the Iowa girls
We have been here 3 times in the last 3 years. This year they changed their policy on using resort credits for the dolphin tour with kids. While I was attempting to book I was told because of resort policy I couldn't take 2 kids on the dolphin tour because each child needs 2…
Stayed at moon palace for a getaway vacation, everything went smoothly and the food was phenomenal! Thankfully we had great weather and had the best pool service by Luis Azpeitia, he very friendly and attentive to anything we needed! Would definitely come back again!
"If you have mobility problems, ask for a room near lobby or elevators,m as the corridors a long."
"The bars of soap for showers could be a little larger."
"Get an ocean view room"
"We have found that the ocean front room are much quieter than room near pool or lobby."
"The numbering scheme isn't what you expect 3600 is the first floor of one building but 3700 is the next floor of the SAME building"