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    Moon Palace Cancun

    Carretera Cancun-Chetumal Km. 36.5, Cancun 77500, Mexico
    +1 800-635-1836
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    12/3/2017 12/4/2017
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     207 people are viewing this hotel
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    $500
    $590
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    Overview
    • Excellent67%
    • Very good20%
    • Average7%
    • Poor3%
    • Terrible3%
    Travelers talk about
    “sunrise section” (1,054 reviews)
    “nizuc section” (650 reviews)
    “golf club” (527 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    4.5 Star Hotel
    All hotel details
    Offers from Moon Palace Cancun
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (22,901)
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    1 - 5 of 20,369 reviews

    Reviewed yesterday

    Room was always clean, excellent staff there. Always hustling to get you drinks. You can rent out bikes to bike around the big resort, make sure you bring close toes shoes. Food was amazing don't need reservations. Free watersport, lots of thing to do and...More

    Thank Jacinda H
    Reviewed yesterday

    Another AMAZING VACATION at Moon Palace. We stayed at the Grand, which officially opened in March of 2017. So much to do, so many pools, so many restaurants. Love the new Beach Club that overlooks the ocean & the service of Guadaloupe! Caribeno restaurant great...More

    1  Thank danacN301ZK
    Reviewed yesterday

    I was there for a convention, hotel has a ok service , staff is very friendly. Food is very average for a $322 dollar/ night hotel. Very limited selection of fruit for breakfast, almost no fruit and salads for lunch and dinner. The complex is...More

    Thank cdcamargo
    Reviewed yesterday

    The stay started off terrible. I made a reservation for two rooms on the same reservation. Upon arrival the bell staff at Nizuc informed me that one of us was assigned a room in Nizuc and that I was assigned a room in Sunrise. He...More

    Thank onthebeach1
    Reviewed yesterday

    My husband, I and another couple just came back from Moon Palace last night. We stayed for one week and wished it was longer! The Front Desk Manager, Juan Carlos Moreno, at Sunrise lobby at Moon, sets an example of professionalism second to none! Filiberto...More

    2  Thank redmstng32
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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Free Internet
    • Spa
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Spa
    • Hot Tub
    • Golf course
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • $344 - $836 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Romantic Hotel in Cancun
    • #9 Business Hotel in Cancun
    • #13 Family Hotel in Cancun
    • #20 Spa Hotel in Cancun
    • #21 Top resorts Hotel in Cancun
    • #22 Luxury Hotel in Cancun
    • #23 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 2433
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Agoda, Booking.com, Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Moon Palace Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Moon Palace Hotel ,
    • Moon Palace Cancun Mexico ,
    • Cancun Moon Palace Resort ,
    • Moon Palace Golf & Spa Resort ,
    • Moon Palace Mexico
    Add Photo Photos
    Traveler (16429)
    Pool & Beach (3330)
    Room & Suite (2423)
    Dining (1579)
    Hotel & Grounds (9268)
    Family and Play Areas (367)
    Business Center & Event Rooms (155)
    Bathroom (138)
    Nearby
    Sponsored by:
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    4.84 miles away
     
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    3.94 miles away
     
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    3.14 miles away
     
    Nearby Restaurants
    Arrecifes - Nizuc Brazilian Restaurant/Moon Palace
    130 reviews
    .48 miles away
    Manglar Buffet Restautant
    253 reviews
    .45 miles away
    Momo
    632 reviews
    .02 miles away
    Bugambilias
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    .03 miles away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lauren U
    November 20, 2017|
    Answer
    Response from donmcelhoney |
    Hiya. Yes ......about $8 for 20 ....best take your own .Or buy them in Cancun
    0
    Votes
    Lyndon O
    November 20, 2017|
    Answer
    Response from tinaDerbyshire | Reviewed this property |
    The Moon Palace has 2 sections - Nizuc and Sunrise. The Moon Grand is another section but if you are staying at the Moon Palace you cannot use the facilities of the Moon Grand without purchasing a day pass which you can do... More
    0
    Votes
    Room Tips
    "Try to get a room close to the pool. Avoid 78XX through 79XX too close to the water treatment plant noise and..."
    Read review
    "Rooms are all good. Do not like that you cannot book a certain room or bldg ahead of time though are all..."
    Read review
    "Become a member for guaranteed good room. Moon Grand had many attractions for kids teens and adults but..."
    Read review
    "all rooms have at least a partial view of the ocean"
    Read review
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