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Park Royal Cancun

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Traveler (2921)
Pool & Beach (694)
Room & Suite (473)
Overview
  • Excellent41%
  • Very good35%
  • Average14%
  • Poor5%
  • Terrible5%
Travelers talk about
“italian restaurant”(278 reviews)
“presidential suite”(140 reviews)
“el mirador”(44 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,844)
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1,898 results
Traveler rating
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271
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721
611
271
133
162
Show reviews that mention
All reviewsitalian restaurantpresidential suiteel miradorupper poolmurphy bedla isla mallla verandanachosentertainment staffadult poolmall across the streethot dogsbuffet foodspring breakbeautiful beachlobby barthe wait staff
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1 - 5 of 1,898 reviews
Reviewed 4 days ago

we have been going here for 14 yrs sometimes twice a year Very disappointed that the new manager has decided to move bartenders around on a revolting schedule. Some bartenders are just made for certain places like Mario is made for upper pool bar as...More

Thank larrysK3109OG
Response from Luz del Carmen R, Gerente at Park Royal CancunResponded yesterday

Dear Guest, First and foremost, we would like to express our gratitude for staying at Park Royal Cancún, one more time. Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of your feedback as it will permit...More

Reviewed 4 days ago via mobile

I've stayed for a week with my family and we loved! Most of it because of the staff, they're great! Facilities are good, rooms and hotel overallvery clean and staff available and always doing the best to help! I'd like to thank all but mainly...More

Thank lilianbcortez
Response from Luz del Carmen R, Gerente at Park Royal CancunResponded 4 days ago

Dear Guest, First of all, we would like to thank you for choosing Park Royal Cancún as host of your recent holidays and for the time taken to share your charming experience. It is an honor to read how much you enjoyed our facilities and...More

Reviewed 1 week ago

We stayed a week at the end of March we were in the block opposite main building but nothing out of the way. Rooms were a bit dated but spotlessly clean. Food was typical buffet but we could always find something to eat we never...More

Thank mayochic
Response from Luz del Carmen R, Gerente at Park Royal CancunResponded 1 week ago

Dear Guest, Let us thank you in the first place for staying at Park Royal Cancún and for taking the time to share your experience with us. Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of...More

Reviewed 1 week ago

A nice little all-inclusive place, with good food to satisfy all tastes, very friendly personel especially at the buffet and the outside bars, not crowded, on a beautiful beach, next to a Mayan ruin where the iguanas are roaming, and within walking distance from La...More

Review collected in partnership with this hotel
1  Thank andraroro
Response from Luz del Carmen R, Gerente at Park Royal CancunResponded 1 week ago

Dear Guest, Thank you for your preference and your kind review. It was a pleasure to welcome you back to Park Royal Cancún. It is pleasing to read how much you enjoyed our facilities and services. We are glad that we managed to make you...More

Reviewed 1 week ago

My friend and i were at the Park Royal, Cancun for a week...and everything was perfect. The resort and facilities, the food and most of all the friendly staff made it a wonderful time for us! I would definitely go there again!More

Review collected in partnership with RCI
Thank gopinaths
Response from Luz del Carmen R, Gerente at Park Royal CancunResponded 1 week ago

Dear Guest, First and foremost, we would like to express our gratitude for staying at Park Royal Cancún. Thank you for taking the time to share the delightful experience you had. It is enormously satisfying to know that you had a memorable stay. That is...More

View more reviews
Best Value Properties in Cancun, Mexico
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free Internet
Spa
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Outdoor pool
Details
Price range
$171 - $397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Romantic Hotel in Cancun
#49 Top resorts Hotel in Cancun
#57 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$171 - $397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Romantic Hotel in Cancun
#49 Top resorts Hotel in Cancun
#57 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (2921)
Pool & Beach (694)
Room & Suite (473)
Dining (197)
Family and Play Areas (43)
Business Center & Event Rooms (24)
Questions & Answers
Ask a question
jlc65
February 15, 2018|
Answer
Response from Luz del Carmen R | Property representative |
Dear Sir, Construction will be over by the end of June 2018. The waterpark is open the whole year. Regards,
0
Votes
Google Translation
mybabyemily
February 13, 2018|
AnswerShow all 2 answers
Response from Luz del Carmen R | Property representative |
The construction will be over by June 2018. New rooms will be available by April 2018 and the new Sky Bar by June 2018.
0
Votes
Google Translation
Louise C
January 18, 2018|
AnswerShow all 2 answers
Response from cheryl_snow_3 | Reviewed this property |
The Park Royal is equipped with ramps outside for guests and elevators inside also. It is very easy to maneuver around!!!
0
Votes
Room Tips
"use so caulking around doors and windows they leak badly in rain storms"
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"Need a mini fridge and better beds"
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"The windows in the lower cost stedio rooms do not open and this might keep me from re-visiting this resort. I..."
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"These are older rooms. Switch to the Grand Park Royal!!"
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