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    Park Royal Cancun

    Blvd. Kukulkan Km. 12.5 | Lote 18, Fraccion 1-B | Zona Hotelera, Cancun 77500, Mexico
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    12/4/2017 12/5/2017
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    Savings alert: 27% below average rate

    The price you found is 27% lower than this hotel's average rate of $245/night.

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    $229
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    Traveler (2772)
    Pool & Beach (687)
    Room & Suite (426)
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    Overview
    • Excellent41%
    • Very good35%
    • Average14%
    • Poor5%
    • Terrible5%
    Travelers talk about
    “el mirador” (44 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Meeting Rooms
    Dry Cleaning
    Kids Club
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
    5,479 reviews
    #9 of 177 hotels in Cancun
     
    Mia Cancun
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    #105 of 177 hotels in Cancun
     
    Live Aqua Beach Resort Cancun
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    NYX Hotel Cancun
    2,513 reviews
    #52 of 177 hotels in Cancun
     
    Rooms
    Dec 4Dec 5
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,546)
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    1 - 5 of 1,815 reviews

    Reviewed 6 days ago

    I wish I could give this hotel a better review, but unfortunately there were just too many things that didn't go right. It started off with our prearranged pickup from the airport not showing up. At our 9PM checkin our room was not available, so...More

    3  Thank jaygoo
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded 3 days ago

    Dear Guest, First of all, we would like to thank you for choosing Park Royal Cancún as host of your recent holidays. It is with great concern that we read your comments. It disappoints us to know that we did not succeed in meeting your...More

    Reviewed 1 week ago

    The property was undergoing construction which was inconvenient and the room faced construction and a large orange crane. Would have been nice to know that when booking. The people that work in the restaurant, at the pool, and in the pool bars are that property's...More

    Review collected in partnership with this hotel
    1  Thank jerrielynnew
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded 3 days ago

    Dear Guest, First and foremost, we would like to express our gratitude for staying at Park Royal Cancún. It disappoints us to know that we were unable to meet your expectations, for which we apology. Rest assured your comments have been shared with the departments...More

    Reviewed 1 week ago via mobile

    Had an awesome/magical time there for my honeymoon. Loved the room, dining/snack area, Italian restaurant, pools, etc. Met some awesome staff like bell boy Alex Garcia. I did not take photos. I captured memories. Hope to return soon.More

    Thank CesGRdz
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded 1 week ago

    Dear Guest, First of all, we would like to thank you for choosing Park Royal Cancún as host of your honeymoon and for the time taken to share your charming experience. This kind of reviews encourages us to strive for a service of excellence. It...More

    Reviewed 1 week ago

    Lovely hotel, very clean, good location, exceptional service, nothing was too much trouble. A special mention to Mario, Armando and Martin in the top pool bar. Always had a smile and a joke and were interested in you and your family. Would recommend this hotel...More

    Thank Carole G
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded 1 week ago

    Dear Carole, Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Cancún. This kind of reviews encourages us to strive for a service of excellence. It is very pleasant to read how much you...More

    Reviewed 1 week ago

    Great location right in th middle of everything. Short ride in from the Airport, rigt in front of the best shopping mall in Cancun and with a magnificent beach when you have little time to explore. The Hotel is smaller of what it appears thus...More

    Thank Tripadexperts
    Response from Luz del Carmen R, Gerente at Park Royal CancunResponded 1 week ago

    Dear guest, Thank you for your stay at Park Royal Cancún and for such a positive review. It is very rewarding to know how much you enjoyed your recent stay. Our aim is to go beyond your expectations and we are content to find out...More

    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Spa
    • Outdoor pool
    Details
    • Price range
    • $182 - $494 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #45 Top resorts Hotel in Cancun
    • #48 Romantic Hotel in Cancun
    • #50 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 289
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, Hotwire, getaroom.com, Cancelon, Travelocity, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Park Royal Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Park Royal Cancun Hotel Cancun ,
    • Park Royal Resort Cancun ,
    • Park Royal Piramides Cancun
    Add Photo Photos
    Traveler (2772)
    Pool & Beach (687)
    Room & Suite (426)
    Dining (196)
    Hotel & Grounds (1562)
    Family and Play Areas (40)
    Bathroom (24)
    Business Center & Event Rooms (24)
    Nearby
    Sponsored by:
    Mia Cancun
    474 reviews
    .39 miles away
     
    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
    5,479 reviews
    .12 miles away
     
    Live Aqua Beach Resort Cancun
    9,367 reviews
    .30 miles away
     
    NYX Hotel Cancun
    2,513 reviews
    .24 miles away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Dae1227
    November 15, 2017|
    Answer
    Response from Carole G | Reviewed this property |
    There are daytime activities: Volleyball, Water Polo, Pool Games and the evening entertainment is good, the usual Mexican dancing, Cinema nights, Karaoke, Quiz nights. There is a shopping Centre with a Marina and a few bars... More
    0
    Votes
    NessaGisele
    September 14, 2017|
    AnswerShow all 3 answers
    Response from alnbt | Reviewed this property |
    Sorry for the delay in responding. There were a wide variety of labelled alcohol drinks. whiskey, gin vodka rum, barcardi, tequila etc. They also will make up cocktails at your request, You can also dictate the strength of... More
    1
    Vote
    lenypia
    August 5, 2017|
    AnswerShow all 3 answers
    Response from Ana Claudia S | Reviewed this property |
    Sorry I only saw it now. When I went in July I felt the water was a bit rough, I would not recommend for elderly.
    0
    Votes
    Room Tips
    "Make sure and ask for a room with a decent view!"
    Read review
    "Higher floors have better views. Not all rooms have balconies so make sure you request one."
    Read review
    "The presidential was GR8!"
    Read review
    "House keeping was often short of replacing towel and mats. Often did not wipe down surfaces and did not..."
    Read review
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