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Marriott Cancun Resort

Boulevard Kukulcan Km 14.5, Retorno Chac L-41 Zona Hotelera, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4601)
Panoramas (1)
Room & Suite (904)
What is Travelers’ Choice?
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marriott Cancun Resort
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#47 of 279 hotels in Cancun
Travelers' Choice
GreenLeaders Platinum level
A world- class destination combining the best of Mexico’s ancient history and Marriott’s professional service makes Marriott Cancun Resort the perfect place to indulge yourself. Located in the heart of Cancun’s Hotel Zone, Marriott Cancun Resort offers the perfect choice for weekend getaways, family vacations and group events. Spacious rooms with private balconies offer captivating views of the turquoise waters of the Caribbean or Nichupté Lagoon. Delight your senses with our 9 specialty restaurants; Southwestern, Italian, Japanese, Asian, Thai, American and local cuisines. A renewing experience awaits at our resort's full-service spa. Designed to fulfill the needs of the mind, body and soul, our therapists will pamper you along our beachfront setting. Marriott Cancun Resort sits adjacent to sister property, JW Marriott Cancun Resort & Spa.
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Property amenities
Free parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Swimup bar
Poolside bar
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Meeting rooms
Facial treatments
Foot massage
Head massage
24-hour security
Baggage storage
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Interconnected rooms available
Private balcony
Flatscreen TV
Room service
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
Hotel links
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Full view
83Good for walkers
Grade: 83 out of 100
31Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
5074Reviews484Q+A100Room tips
Traveler rating
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Popular mentions
Евгения С wrote a review Oct 15
5 contributions
My boyfriend and me visited Cancun and stayed in Marriott for 12 days. I definitely would return here. We enjoyed every minute here. All the co-workers are very friendly, nice, ready to help you. Some if them even know your name after few days. Every day I started with Zumba classes with the best coach Omar. Very nice guy and he teaches different dances. Definitely try it. Different restaurants to eat. Nice swimming pool restaurant La Isla. Absolutely advice you to try the breakfast. Very tasty. The chef Christian and all the staff do a great job. The resort is big, awesome ocean and beach, big swimming pool and amazing jacuzzi. The room was nice, good cleaning, tea, coffee in the room. They can even give you a microwave to the room. We were suprised. You can make your Covid free test in the hotel. Now the hotel is making some renovation, so sometimes its noisy a little bit but not so annoying. Marriott is a good place to stay in Cancun. Thank you for your hospitality.
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Date of stay: October 2021Trip type: Traveled as a couple
Hyman F wrote a review Oct 13
2 contributions
The whole process was excellent from check in to check out. The room was clean and well maintained throughout the stay. Beach and pool area well maintained. The staff was excellent during our stay and by the third day they actually our names. So thank Marriott staff.
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Date of stay: October 2021
Sleep Quality
Room Tip: Doing renovation but noise level was minimum. Not a problem at all.
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Response from Melissa Basto, General Manager at Marriott Cancun Resort
Responded 4 days ago
Dear 901hymanf, Thank you for this wonderful review. It is always a joy to hear about our guests’ incredible experiences. On behalf of Marriott Cancun Resort hosts, we thank you for your kind words. It was such a pleasure to host you and we are more than happy to know you had a pleasant stay with us. Thank you for being a valuable guest and we are looking forward to have you again very soon! Sincerely, Melissa Basto Marketing & PR Manager
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Katrina L. wrote a review Oct 13
Emeryville, California2 contributions
We stayed 9 nights at Marriott Cancún for our honeymoon and many of the staff here became our family away from home! Everyone is very welcoming and helpful with overall excellent service! My husband and I have traveled to many different countries before we met, and this is by far our favorite place to be.. Special shout-out THANK YOU below for exceptional staff hospitality! Bellhop: Hugo Travel Agency: Hugo Breakfast: Efren Samuel Christian Maria Sara Adain Farit Leonardo Eduardo Jacie (Monstru) Carlos Severo Ricardo Andres Cristobal Sasi Thai: Cianlla Champions: Ana La Isla: Carlos Fabio
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Date of stay: October 2021Trip type: Traveled as a couple
Room Tip: It is most convenient to book excursions and activities through the hotel travel agency center!
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Response from Melissa Basto, General Manager at Marriott Cancun Resort
Responded 4 days ago
Dear katrinaloeza, Thank you very much for your valuable comments. We appreciate you having placed your trust in Marriott Cancun Resort to celebrate such a special occasion as your anniversary. We are extremely pleased to know that you enjoyed your stay at our hotel; from the facilities to the service of our hosts who take care of every detail in order to provide an unforgettable experience, please be assured that we will let them know your comments. We are glad that we have been part of your celebration, and we will be more than happy to have you back.\ Sincerely, Melissa Basto Marketing & PR Manager
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ksp125 wrote a review Oct 11
Colorado6 contributions7 helpful votes
Such a fun place to take the family when they are missing food from home (fries, ranch, chicken strips) and the service is awesome! Tahova and Alejandra remembered our family and what we like just after visiting 1 time…they treated us like royalty and made us feel so special (especially our girls 14 & 9). Tahova went above and beyond for our family and we’ll always come back to Champions because of her! They have delicious cocktails and is a perfect place to watch a football game while your on vacation in Cancun.
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Date of stay: October 2021Trip type: Traveled with family
Response from Melissa Basto, General Manager at Marriott Cancun Resort
Responded 4 days ago
Dear ksp125, Thank you for providing us the opportunity of hosting you at Marriott Cancun Resort and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our hosts have done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible, without hesitation, we will take into consideration your comments to improve our service. It will be an honor for RESORT to have you back and offer you our sincere hospitality on your next visit. Kind regards, Melissa Basto Marketing & PR Manager JW Marriott Cancun Resort & Spa | Marriott Cancun Resort
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rydorsey wrote a review Oct 10
2 contributions
I want to start off by saying that the Marriott Cancun is a very clean hotel. There was some construction being done in the late morning but it wasn’t that big of a deal. If you’re going to kept up with the facility and keep it looking good the work must be done. As mentioned, it was minimum and not a big deal. The hotel is pretty chill and laid back which was perfect after staying a few days at the Hard Rock. Juana that works in 750 Pizzeria provided great service. She was very friendly and always smiling through her mask😀. Overall, great hotel.
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Date of stay: October 2021Trip type: Traveled with family
Response from Melissa Basto, General Manager at Marriott Cancun Resort
Responded 4 days ago
Dear rydorsey, Thank you for taking the time to share your experience at Marriott Cancun Resort. We are very excited to read your comments; it is always heartwarming to know that we have accomplished our commitment of making you feel at home. We thank you again for recognizing our splendid host Ana! We are truly appreciative all of your compliments. Furthermore, it was a pleasure to host you again. All my very best, Melissa Basto Marketing & PR Manager
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$144 - $311 (Based on Average Rates for a Standard Room)
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CasaMagna Marriott Cancun
MexicoYucatan PeninsulaQuintana RooCancun
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Frequently Asked Questions about Marriott Cancun Resort
Which popular attractions are close to Marriott Cancun Resort?
Nearby attractions include Club 91 (0.10 miles), Playa Ballenas (0.3 miles), and Extreme Games Cancun (0.1 miles).
What are some of the property amenities at Marriott Cancun Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Marriott Cancun Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Marriott Cancun Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Marriott Cancun Resort?
Yes, free parking is available to guests.
What are some restaurants close to Marriott Cancun Resort?
Conveniently located restaurants include Restaurante Careyes, Tora Cancún, and Chambao Cancun.
Are there opportunities to exercise at Marriott Cancun Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Marriott Cancun Resort have an airport shuttle?
Yes, Marriott Cancun Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Marriott Cancun Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Marriott Cancun Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Marriott Cancun Resort?
Many travelers enjoy visiting Zona Arqueologica El Rey (1.0 miles) and Scorpion’s Temple (1.8 miles).