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CasaMagna Marriott Cancun Resort

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#16 of 180 Hotels in Cancun
Certificate of Excellence
GreenLeadersPlatinum level
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CasaMagna Marriott Cancun Resort
CasaMagna Marriott Cancun Resort
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3,372 Reviews from our TripAdvisor Community

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Showing 2,857: English reviews
Ottawa, Canada
Level Contributor
284 reviews
275 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 132$ AAA rate with breakfast for two...a great deal... Now, as many mentioned, the hotel is undergoing major renovations. The pool was closed (although work seemed advanced) but in exchange, you get to use the huge JW Marriott facilities next door, with plenty of sit down options. Once finished, the CasaMagna is still fairly big, with a... More 

Helpful?
Thank Lubiere
1 review
5 of 5 stars Reviewed 3 days ago NEW

We went to this Hotel not knowing much about it. As it turned out from the moment they great you at the door it was wonderful! The Staff is fantastic and more than accommodating. Yes there was construction but it was not any issue at all. I would like to thank Karen for all she did to make our stay... More 

Helpful?
Thank Jamie F
1 review
5 of 5 stars Reviewed 4 days ago NEW

Everything in the hotel was perfect, and the people working there were really amazing and helpful, especially Coral at the reception wich was always happy to help us with any question we had! Thanks to her we could see the staff releasing baby turtles! The rooms are big, the restaurants offer amazing food from all around the world, the beach... More 

Helpful?
Thank Tatiana V
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Tatiana V, Thank you very much for having stayed with us. We are glad you had a fantastic stay and that you felt welcome and pampered by our staff! Hosting our guests with excellence is our commitment, we will congratulate Coral for her great job! It is great you were able to experience the beautiful Caribbean ocean and Cancun’s... More 

Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We used a travel agent who booked thru Delta Vacations for a relaxing mom's getaway before the kids went back to school. However, it was anything but relaxing. 75% of all the rooms were under Full Construction. There was Very Loud construction noise during the day. We booked a full ocean view, but those rooms were under construction & not... More 

Helpful?
1 Thank MotownMommy
MarriottCancun, Quality Coordinator at CasaMagna Marriott Cancun Resort, responded to this review

Dear MotownMommy, Thank you for sharing your experience at the Marriott CasaMagna Cancun Resort. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our... More 

Houston, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Excellent experience!! Breakfast buffet is really tasty. Ocean view is great. Dessi (Housekeeping) and Carmen (Spa resort) provided an outstanding service.This hotel provides exceptionally good food, service and performance. Thank you so much.

Helpful?
Thank patyminichaco
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear patyminichaco, Thank you for staying at Marriott CasaMagna! I’m glad that you had an excellent stay at our resort! In Marriott, offering the highest quality and a world-class service is our commitment, we will congratulate Dessi and Carmen for their professionalism. La Capilla Argentina’s buffet is delicious, I recommend you to visit Sedona Grill at JW Marriott so you... More 

Lawrence, Kansas, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very pleasant staff, always lending a hand if needed. When I first walked into the hotel I felt like royalty. Staff are always at the entrance to open the door with a warm smile that made us feel very welcome! It was splendid. Huge pillars out front, and once inside it is very spacious, and inviting! The chandeliers are very... More 

Helpful?
Thank Regina C
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Regina C, Thank you for staying at Marriott CasaMagna and sharing your experience with us! I’m glad that you had an excellent stay at our resort. Hosting our guests with excellence is the most important thing to us, making you feel like royalty is our commitment! La Capilla Argentina is a fantastic choice, its steaks are delicious! For next... More 

Saltillo, Mexico
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Ocean view is great, breakfast is very complete and tasty, service also great, we tried the Tai restaurant and also environment and food excellent!! During second week of September some areas were remodel as the swimming pool, but we were able to use the JW Marriott one.

Helpful?
Thank Pablo M
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Pablo M, Thank you for staying at Marriott CasaMagna! I’m happy to know that you had a flawless stay at our resort! Hosting our guests with excellence is our commitment, creating special moments is our passion. Sasi Thai is a delicious choice! I invite you to visit Mikado so you can experience its Tepanyaki show and its tasty Japanese... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My sister, mother and grandmother spent 5 days in Cancun. We had a wonderful time. The hotel is kept clean always. People are friendly and offer To help anytime you need it. I do recommend booking tours at the hotel. We are breakfast three times at the Capilla Argentina restaurant. The service was awesome and the food good. It was... More 

Helpful?
Thank Erika P
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Erika P, Thank you for staying at Marriott CasaMagna! I’m glad that you and your family had a great five-day stay at our resort. In Marriott, offering the highest quality and a world-class service is our commitment, we will congratulate Juan Carlos and Manolo for their excellence! La Capilla Argentina is delicious, I recommend you to visit Champions Sports... More 

Chihuahua, Mexico
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel offers exactly what you would expect of a beach resort in Mexico: friendly staff, spacious rooms and hallways, great comfort, clean common areas and well-served, fresh breakfast. Good for couples or large groups. My mother and I purchased massage sessions, and staff (can't remember their names now) mas incredibly sensitive and friendly. Downtown is a good drive's distance.... More 

Helpful?
Thank halexraynal
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear halexraynal, I’m glad that you and your mother had an amazing stay at our resort! It is great to know that our service and quality were able to exceed your expectations! We will congratulate our staff for their professionalism. Sedona Grill has indeed a fantastic buffet, I recommend you to visit La Capilla Argentina at Marriott CasaMagna so you... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We arrived in Cancun on Saturday the 10th and will unfortunately be returning to real life tomorrow the 15th. We stayed at Casa Magna and we have thoroughly enjoyed our stay here. Antonio at the front desk welcomed us with a cheerful smile and was always extremely helpful whenever we had questions. Enrique held the door for us everytime we... More 

Helpful?
1 Thank Liz W
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Liz W, Thank you for staying at Marriott CasaMagna and sharing your feedback with us! I’m glad you had a flawless stay at our resort. Hosting our guests with excellence is our priority, we will surely congratulate Antonio, Enrique, Leonor for their great job! La Capilla Argentina is a great choice, I invite you to visit Sasi Thai next... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 

Additional Information about CasaMagna Marriott Cancun Resort

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $147 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott
Hotel Style:
#8 Business Hotel in Cancun
#14 Spa Hotel in Cancun
#15 Top resorts Hotel in Cancun
#16 On the Beach Hotel in Cancun
#16 Family Hotel in Cancun
#16 Luxury Hotel in Cancun
#20 Romantic Hotel in Cancun
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