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CasaMagna Marriott Cancun Resort

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#15 of 181 Hotels in Cancun
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CasaMagna Marriott Cancun Resort
CasaMagna Marriott Cancun Resort
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3,660 Reviews from our TripAdvisor Community

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Showing 3,119: English reviews
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EDMOND
Reviewed yesterday NEW

Ocean view Junior suite was awesome. Service, quality of food and restaurants and drinks offsets price of all inclusive properties. Much more Americanized and serivce was world class at half the price. Mikado, and all the marriottt properties access too. Jose, small one was amazing, made trip special, food was amazing Japanese Chef. Italian chef at JW was from Florence...

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Helpful?
1Thank BRYAN B
Athens, Georgia
Reviewed yesterday NEWvia mobile

Came here for a conference for work with my husband and 2 coworkers. The staff was so amazing!! They were all so polite and helpful! They all seemed to truly enjoy their jobs! Mario at the Lobby bar was very friendly and fun! As far as food, Sa-Si Thai was amazing! We will definitely be returning!!!

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Helpful?
Thank gadawgrn
Mexico City, Mexico
Reviewed 2 days ago NEW

Mr. Florentino Cupul makes our stay very happy with his service at the pool Area, always supporting us and make us feel special. place is nearby Airport and easy to get there by a walking distance you a fashion mall and the Kukulcan plaza who is nice to see. i suggest to use local bus which are located minutes walking...

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Helpful?
Thank njattin
Ontario
Reviewed 3 days ago NEW

We stayed at Casa Magna last month. The stay was excellent, the food was wonderful and the beaches were well kept. I did not use the pool as there was the sea within a few feet of the pool! The room was spacious and the view was wonderful. Of course, one has to pay for a better view. I have...

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1Thank treveldoc
Newport Beach, California
Reviewed 4 days ago NEWvia mobile

The staff at the beautiful Casa Magna Marriott know how to make you feel like royalty. I will never forget this kind birthday gesture. It made my day!!! The pool and beach here are stunning. This place is like no other!!

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Helpful?
1Thank Jeanniejclark
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Jeanniejclark, Happy birthday! Thank you for staying at Marriott CasaMagna, I’m glad that you had an excellent stay at our resort and a wonderful celebration! Making our guests feel welcome and pampered is always our priority, we will let our staff know that they were able to make your vacation an unforgettable experience. I recommend you to try a...

Reviewed 4 days ago NEW

This was almost a perfect stay, but I feel compelled to write a review due to some negatives. First the positives. Upon arrival, I was personally escorted to my room, which was modern and clean, with a spectacular view of the ocean and pool. Staff service was impeccable - everyone greeted with a smile, used my name, attended to my...

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Helpful?
1Thank Vincent P
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear Vincent P, Thank you for staying at Marriott CasaMagna and sharing your review with us, we appreciate your feedback. I’m glad that you had a very pleasant stay with us, we believe in hosting our guests with the highest quality standards and of course an excellent service! I apologize for the inconveniences you experienced during your stay, we hope...

Avondale Estates, Georgia
Reviewed 4 days ago NEWvia mobile

Elena, Otilia, and Uianey provided exceptional service while we enjoyed massages and time in the sauna during our stay! Their generosity and attention to detail made every moment spectacular! We will be back!!!

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Helpful?
Thank mangiulo
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear mangiulo, Thank you for staying at Marriott CasaMagna!, I’m glad that you had a great stay with us and a lovely experience at our Spa! Surprising our guests is something very important to us - we will let Elena, Otilia and Vianney know that they were able to exceed your expectations with their excellent service, skills, and hospitality. Which...

Los Angeles, California
Reviewed 6 days ago NEWvia mobile

I visit Cancun several times a year for work but always manage to swing a few days of vacation in there, I try to mix it up and stay at different hotels. I really have nothing to negative to say about my stay. The rooms are very clean, the beds are extremely comfortable, AC gets nice and cold, great water...

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2Thank AlwaysGl0beTr0tting
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear AlwaysGl0beTr0tting, Thank you for staying at Marriott CasaMagna. I’m glad that you had a very pleasant and relaxing stay with us, it is great to know that our resort is now one of your favorite ones in Cancun! Offering a brilliant resort experience and an excellent service are our commitments, making your stay perfect is always our priority. I...

Peabody, Massachusetts
Reviewed 1 week ago

They picked us up at the airport with a quick to trip to the hotel. The staff was excellent, the food was wonderful, the beach staff was a lot of fun and accommodating. You really don't have to leave the hotel if you don't want to. It is connected to the JW Marriott so it is a quick walk to...

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1Thank kmacaulay2016
MarriottCancun, Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear kmacaulay2016, Thank you for staying at Marriott CasaMagna! It seems that our facilities, cuisine, and level of service were able to exceed your expectations, we are delighted to know this - we always look forward to host our guests with excellence! Which was your favorite restaurant? Did you try Sedona Grill at JW Marriott? It offers exquisite Southwestern specialties...

Chicago, Illinois
Reviewed 1 week ago via mobile

My husband and I were planning a quick getaway to Cancun. After reading all the 5-star reviews for this property, and having recently experienced GREAT service at other Marriott properties as a "gold" member, I decided to book this property. It was very nice, but a number of small issues made me somewhat regret my decision to stay here. On...

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5Thank FitBizTraveler
MarriottCancun, Quality Manager at CasaMagna Marriott Cancun Resort, responded to this review

Dear FitBizTraveler, We appreciate the time you took to review your recent experience at Marriott CasaMagna Cancun Resort. I extend an apology for the inconveniences that you had during your visit. Please know that this is not a usual performance at our property and we are working with our Front Desk and Housekeeping teams to enhance our guest's arrival and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover Paradise. Powder soft sand and sparkling turquoise seas beckon travelers to the heart of the Mexican Caribbean and Marriott’s CasaMagna Cancun Resort. A legendary locale perfectly matched with Marriott’s commitment to service satisfies adventurous souls seeking to explore ruins or searching for serenity in the shadows of an ancient empire. ... more   less 

Additional Information about CasaMagna Marriott Cancun Resort

Address: Blvd Kukulcan, Retorno Chac L-41 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $166 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CasaMagna Marriott Cancun Resort 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Marriott and Jetsetter so you can book your CasaMagna Marriott Cancun Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Casamagna Cancun Hotel Cancun
Marriott Cancun
Cancun Marriott
Hotel Style:
#8 Business Hotel in Cancun
#14 Spa Hotel in Cancun
#14 Top resorts Hotel in Cancun
#15 On the Beach Hotel in Cancun
#15 Luxury Hotel in Cancun
#16 Family Hotel in Cancun
#20 Romantic Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from CasaMagna Marriott Cancun Resort staff and other travelers.
225 questions
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Questions? Get answers from CasaMagna Marriott Cancun Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean view junior suite”
 of 5 bubbles BRYANB150, yesterday | Read review
“Ask for ocean view.”
 of 5 bubbles kidcancun, 1 week ago | Read review
“Fourth floor on the left hand side with an ocean view is best”
 of 5 bubbles 790jacobd, 1 week ago | Read review
“Choose another property”
 of 5 bubbles KevinBromagen, 1 week ago | Read review
“Great beach and pool was excellent - BUT the service was awesome!”
 of 5 bubbles ChiTownJakeH, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question