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My wife and I recently stayed at this resort at a company sponsored event. While the stay was pleasant enough, I didn't get the feeling I was in Mexico at all. The interior and furnishings seemed like any other high-end hotel in the USA. The...More
Response from MarriottCancun, Quality Manager at JW Marriott Cancun Resort & SpaResponded May 11, 2015
Thank you for taking the time to leave your comments about your recent stay with us, I am glad to learn that you consider our resort nice and that you enjoyed our extraordinary location at the Caribbean, but mostly I am happy to...More
My wife and I spent 5 days celebrating our 30th at the JW. Ocean front suite facing the beach with two balconies was superb. The staff is excellent...free bottle of champagne, maids left a trail of rose petals throughout the room, artistic use of the...More
Thank Mike C C
Response from MarriottCancun, General Manager at JW Marriott Cancun Resort & SpaResponded May 11, 2015
Dear Mike C C, Congratulation for the big 30th thank you for celebrating such an important and special day with us, I’m happy we pamper you and your wife and that you enjoyed your 5 days at paradise. As you mention our pool is lovely...More
We just got back from our stay at the JW Marriott in Cancun. For our stay, we opted to upgrade to Club 91. So worth it! The whole staff of Club 91 is excellent. The service is simply wonderful. We must give a special mention...More
Thank Jackie W
Response from MarriottCancun, General Manager at JW Marriott Cancun Resort & SpaResponded May 9, 2015
Dear Jackie W, Thank you for sharing your lovely experience with us, as you mention the best way to enjoy to the fullest Cancun and the hotel is at the Club 91, specialized attention and service. Ill definitely share your warm comments with Edilberto and...More
My wife and I came here for five lovely nights as part of an incentive trip for my job. We are not your typical beach or resort couple. We normally travel to remote places, stay in modest hotels, and try to live like the locals....More
1 Thank Anaxander
Response from MarriottCancun, General Manager at JW Marriott Cancun Resort & SpaResponded May 8, 2015
Dear Anaxander, I’m really happy you could live the JW experience, I’m sorry for some of the inconvenience during your trip we will check out what went wrong and continue training our associates so we can offer a better service. Otherwise I’m glad you enjoy...More
Everything was lovely clean and up to 5star standards lovely breakfast.Pool was lovely kids loved the infinity pool very good service and located in great location. Pizza takeaway just opposite and supermarket as well.shop inside is very overpriced.More
Response from MarriottCancun, General Manager at JW Marriott Cancun Resort & SpaResponded May 7, 2015
Dear auntkrusty, Wow! family of 16 that’s a big family! I’m glad all of you had the chance to travel as a family and create amazing memories together, thank you for trusting us with your trip, I’ll share your lovely comments with Arturo, Roxana, Akemi,...More
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Fitness Center with Gym / Workout Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Things to do
Fitness Center with Gym / Workout Room
$255 - $872 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Business Hotel in Cancun
#10 Top resorts Hotel in Cancun
#11 On the Beach Hotel in Cancun
#11 Spa Hotel in Cancun
#11 Luxury Hotel in Cancun
#16 Family Hotel in Cancun
#26 Romantic Hotel in Cancun
Family Rooms ,
Number of rooms
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Response from sdgirl2011 | Reviewed this property |
I would be concerned in case your baby needs medical care where the nearest facilities maybe. My cousin was injured nearby and the private hospital that took care of her required a significant amount of money for deposit... More
I would be concerned in case your baby needs medical care where the nearest facilities maybe. My cousin was injured nearby and the private hospital that took care of her required a significant amount of money for deposit. Make sure your insurance will provide coverage in Cancun and know where you can take your family for medical care, in case of emergency, before you travel.