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JW Marriott Cancun Resort & Spa

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Traveler (3555)
Pool & Beach (804)
Room & Suite (765)
Overview
  • Excellent73%
  • Very good19%
  • Average5%
  • Poor2%
  • Terrible1%
Travelers talk about
“sedona grill”(400 reviews)
“casa magna”(349 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from JW Marriott Cancun Resort & Spa
Special Offer: Member Rates
Hotel deals
Offers from JW Marriott Cancun Resort & Spa
Special Offer: Member Rates
Hotel deals
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from $249.
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Reviews (4,753)
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4,165 results
Traveler rating
2,930
810
248
100
77
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2,930
810
248
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77
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All reviewssedona grillcasa magnabeachwalk restaurantclub staffindoor poolbreakfast buffetplatinum memberthe ritzclub levelbeautiful propertyper daylounge chairshotel zonepoolside servicepool staffocean viewturn down service
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1 - 5 of 4,165 reviews
Reviewed 5 days ago

Beautiful hotel/resort with some of theist serviceI have had a chain hotel. The entire staff goes out of their way to meet your needs. They even try to remember your name when possible. Asian restaurant next door was fun with good food. Poolside food delivered...More

2  Thank 782henryh
Reviewed 6 days ago

Our family of four just returned from an eight night stay at the JW Marriott Cancun. We have stayed at both the JW and the Marriott next door and they are both amazing, but the JW is just so much more luxurious. We loved our...More

2  Thank bernstein000
Reviewed 6 days ago

It's very rare that I write a review in the middle of my stay but The JW Cancun has changed my regimented approach to writing reviews! The "Team" of professional staff members led by GM Tiffany Holmes and VP Christopher Calabrese anticipate guests needs in...More

1  Thank Peter M
Reviewed 6 days ago

The staff and customer service make this resort. Overall the property is nothing special, but the level of customer service is amazing. The servers around the pool and beach go above and beyond to make your stay memorable and enjoyable. A special Thank You to...More

2  Thank SunandSkiFam
Reviewed 6 days ago

We spent Easter week at the JW and really enjoyed our stay there. It was the first time we brought our children to Mexico, so we wanted to ensure we were staying somewhere that was family-friendly and not a Spring Break epicenter, and the JW...More

1  Thank Amy P
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
$232 - $670 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cancun
#12 Luxury Hotel in Cancun
#12 Top resorts Hotel in Cancun
#12 On the Beach Hotel in Cancun
#12 Spa Hotel in Cancun
#16 Family Hotel in Cancun
#26 Romantic Hotel in Cancun
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
$232 - $670 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cancun
#12 Luxury Hotel in Cancun
#12 Top resorts Hotel in Cancun
#12 On the Beach Hotel in Cancun
#12 Spa Hotel in Cancun
#16 Family Hotel in Cancun
#26 Romantic Hotel in Cancun
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (3555)
Pool & Beach (804)
Room & Suite (765)
Dining (193)
Amenities (70)
Family and Play Areas (10)
Business Center & Event Rooms (8)
Questions & Answers
Ask a question
JustinTyme9988
April 11, 2018|
AnswerShow all 4 answers
Response from MarriottCancun | Property representative |
Hello, Mr.Tym. Of course we may let you and your company come in without any restrictions. Although, we will need you to register the other person at front desk for your own safety.
0
Votes
AnnMarie L
March 28, 2018|
AnswerShow all 2 answers
Response from goandbeando | Reviewed this property |
Use the shuttle service recommended by the hotel. It’s on their website. They can bill it to your room.
0
Votes
Room Tips
"Grand oceanfront suites have a great view!"
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"They're all good"
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"Ask for the updated rooms"
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"Ask for beach view"
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