JW Marriott Cancun Resort & Spa
Blvd. Kukulcan, Km 14.5, Lote 40-A Hotel Zone, Cancun 77500 Mexico
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About
#12 of 26 resorts in Cancun
Location
4.8
Cleanliness
4.7
Service
4.6
Value
4.3
Travelers' Choice
GreenLeaders Gold level
Discover the new and rejuvenated JW Marriott Cancun Resort & Spa which includes an extensive transformation to all 447 lavish ocean-facing guestrooms and suites. The hotel’s multi-million dollar restoration will provide the highest degree of luxury service, embracing its ideal beachfront location and introducing modern elements complemented by local Mayan flair. The hotel is furnished with pieces that incorporate traditional Mayan designs, including authentic Mexican textiles and reclaimed wood accents adorned with meticulously carved drawings, paying homage to the cross-stitched embroidery typically found in garments worn by the ancient Yucatan people. Additional renovation highlights include modern, oversized bathrooms with freestanding soaking tubs, luxurious rainfall showers, dual sinks, and granite vanity tops featuring chrome detailing that deliver an elevated look and feel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Babysitting
Valet parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Ocean View
Languages Spoken
English, Spanish
Location
Blvd. Kukulcan, Km 14.5, Lote 40-A Hotel Zone, Cancun 77500 Mexico
Name/address in local language
JW Marriott Cancun Resort & Spa
Getting there
Good for walkers
Grade: 87 out of 100
87
43 Restaurants
within 0.3 miles
1111Reviews137Q+A100Room tips
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We always love returning "home" to the JW Marriott. Greeted by our friend Carlos the doorman after a smooth ride from the airport in Mercedes Benz shuttle van, our 11 day adventure was off to a perfect start. Check in was seamless as the front desk was not crowded. A pleasant surprise was when hotel manager, Miguel Flores, came out from his office and we were reunited. We consider him a friend since we have been coming here numerous years. He is truly a classic gentleman with a great welcoming smile. Next off to our junior suite on the 11th floor. We were upgraded due to our Titanium Elite status and using some suite night awards and a little magic from Miguel Flores. The room did not disappoint! It was an inside corner room which added extra space, great views of main pool and beach, tons of storage and a great bathroom with soaking tub, rain shower and double sinks. We unpacked and settled in our home for the next 11 days. We started our days off at the enormous pool where Giovanny, pool attendant, would greet me with a smile, grab towels and help me find our perfect spot for the day. Giovanny quickly became another one of our friends at the JW. The pool has an adult pool with swim up bar plus the main pool which includes a fabulous infinity pool. There is never a problem finding chairs which eliminates having to get up early and play the "pool chair" game. There are many choices for restaurants on the property. We would enjoy a late breakfast at the buffet with an omlette station, fresh fruits and wonderful pastries. In the evening we would venture off and experienced many local restaurants. Our evenings always ended at the lobby bar with our friend of many years, Freddy, where he would create the best handcrafted margaritas. Freddy has educated us on some great tequilas over the years. Please stop by the Lobby bar and meet Freddy. I cannot forget our wonderful housekeeper Eva Brown, that kept our room immaculate, fulfilled all my requests, and provided the best turndown service in the evening. Her smile and her little notes brightened my days. She really cares about her job and it showed in the little details. I celebrated a birthday on this trip and the JW made sure it was celebrated by sending sparking wine and chocolate covered strawberries to our room or little birthday cakes or mimosas at breakfast. They definitely made me feel special. As all vacations do, it was time to depart. We said our goodbyes and boarded the JW shuttle back to the airport. I highly recommend using this service. It is billed directly to your room charge, is flawless, prompt and professional. Goodbye JW Marriott Cancun until we return "home" again.…
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Utilize the JW Shuttle service for seamless Airport transportation
Visit Freddy at the lobby...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is a hidden gem in a sea of hotels and accommodations. We found this hotel by chance about 6 years ago and never stayed at another hotel since. From the minute you arrive everyone is caring and want their guests to have the best time. The staff in Club 91 are just outstanding. We can not say enough good things about them, they are a group of exceptional people. Can’t wait until we can return to our home away from home and our new family in Cancun. Oh, the hotel is also great.
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Date of stay: December 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We did a 4-day long weekend trip here. The resort is very nice. Extremely clean, with lovely comfortable rooms. We had a suite on the 5th floor facing the pools and ocean. The service was the best we've had in Cancun. The food at the restaurants and pool was all fresh and delicious. The pools and beach location were also perfect. 20 min drive from the airport was so convenient. We will definitely return..
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Date of stay: December 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
THE BASE RATE IS NOT INCLUSIVE! That is a very important fact that is in no way clear when you sign up. The base rate only gets you the room, and access to most of the resort areas. Meals are not included and prices are very very high for everything inside. "Club 91" is the inclusive program. This will get you pretty much all the food you could ask for at the hefty additional price tag of $250 USD for two people per day. That more than doubles the cost of the basic rooms and Bonvoy will not free upgrade you to Club 91 regardless of membership status. It apparently also gets your access to a lounge somewhere. All the food at the resort we have had is very good, and wildly expensive. We had a fantastic meal at the Italian restaurant with two drinks, two appetizers, and two main courses. It was fantastic, and it was $160+ tip so about $200. So, clearly the Club 91 can easily be worthwhile and if you intend to stay at the resort I highly recommend it. The resort includes access to a number of WILDLY overpriced shops. Need a pair of men's swim trunks? Be ready to drop $100+ USD. Need to hit the ATM? $200 USD minimum and an 8 PERCENT fee. Not eight dollars. Eight percent, so the minimum ATM fee is $16. The resort itself is clean and very beautiful. Staff is kind and do their jobs well. I just want it to be absolutely clear that the base rate rooms to this all inclusive resort are not, in fact, all inclusive. The "all inclusive" part is what Club 91 is. …
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Date of stay: December 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Bring cash. The ATM fees are 8 PERCENT. Not dollars. 8% with a $200 USD minimum. Get Club 91 if...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had reviewed the whole list of hotels and resorts in Cancun before deciding to book J.W. Marriott for our stay. Having been a member of the Marriott loyalty program, I’ve stayed in many of their properties around the world. Let’s get down straight to the pros and cons- Pros- 1. Beautiful view of the ocean 2. Multiple good restaurants within the property 3. Great access to the beach from the hotel Cons- 1. The property feels dated and has a consistent smell of bleach 2. Carpets in the main floors had stains and were generally unclean 3. As their BIGGEST problem area, when we were checked in, we were not informed of a daily hotel credit that we were eligible for during our stay. This credit would’ve easily covered our daily food expenses but we were not told about this until checkout. We had most meals in the restaurants within the property and even at the restaurant, nobody had the presence of mind (or basic courtesy?) to inform us that we had a daily hotel credit that could be used to pay for food and beverages. We were really disappointed with the behaviour of the concierge and staff during checkout. They even tried to make us pay for a CANCELLED airport transfer 4. Out of the two rooms that we’d booked, the flush panel broke twice in one room and fell into the toilet bowl, the shower screw broke in another, and one room also had the bathroom door fixture fall while sliding the door open We had a fairly decent time during our stay but the behaviour of the staff at the time of checkout has left a bad taste and we were surprised to see the falling standards of hospitality in a Marriott property. I hope the hotel management will make a note of this and be more clear about the perks they offer at the time of checking in. Overall, I’d rate it a 3 out of 5. …
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Date of stay: November 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Lluvia Vivas, Guest Services / Front Office at JW Marriott Cancun Resort & Spa
Responded 3 days ago
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve to our guests. I sincerely apologize for failing to meet your expectations. I have shared your feedback with the front desk leadership team, to ensure the necessary guidelines are in place. It was a pleasure to have you as our guest, I appreciate you choosing to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you want to stay at a nice big resort in Cancun, the JW is a great option. The grounds are very nice - the pool is big and even when people are in it, didn’t feel too crowded. The service was very attentive and efficient. I only had one night here and enjoyed the resort more than I thought I would (I’m not usually interested in massive resorts). My only complaint to an otherwise great review is that my room a/c probably only got the room down to about mid-70s Fahrenheit. This was ok but I do like it cooler when I sleep. The thermostat said it was set at 65 but it definitely wasn’t that. If I was staying more than a night, I would have had engineering look at it but it wasn’t worth it for my length of stay. There is a way to take the elevator for the lobby level and exit to the pool - this is useful to know bc sometimes the elevator doesn’t make it to the pool level when things are busy.…
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Date of stay: December 2023Trip type: Traveled solo
Room Tip: The tower of the hotel blocks the sun from most of the pool area in the afternoon. This is good...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Melissa Basto, Promocionar at JW Marriott Cancun Resort & Spa
Responded 4 days ago
Dear 539R: Thank you for your preference to stay at JW Marriott Cancun and for sharing the details of your stay with us. I am pleased to know that our hosts have contributed greatly to make your stay memorable. We are committed to offering outstanding service. On behalf of JW Marriott Cancun, we look forward to your next visit! Kind regards, Melissa Basto Marketing & PR Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful Thanksgiving Vacation! The service at this hotel is amazing!! Starting the the Food and Beverage Manager, Ms. Margi, this lady went above and beyond to get us a table at Agustinos (Italian Restaurant inside the Hotel). We forgot to make a reservation and without us asking she was able to make it happen and even send us free drinks to make up for the wait. Margie truly made us feels super special and welcome. The cashier at the 750 shop, Ms. Domi Palma provided a friendly and courteous service, she welcome us in the store, assisted us with answers on the different food choices and she was very friendly, again another example of customer service where we felt welcome and taking care of. Thank you Domi :) And last but not least, we rented a cabana for the 6 days we stayed at the hotel, during our last day in the cabana our cabana concierge was Javier. Javier was supper attentive, nice and friendly. He ensure we had all the amenities the cabana provides but most important he was super nice, respectful , cordial and it didn't go unnoticed that wanted to make sure we had everything we needed. Excellent customer service provided by Mr. Javier. We spend every Thanksgiving in the Cancun Resort, this was our first time at the JW, definitely coming back! 5 star service. Claudia Soiza Thank you! …
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Date of stay: November 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Melissa Basto, Promocionar at JW Marriott Cancun Resort & Spa
Responded 4 days ago
Appreciable Claudia1017: Thank you for taking the time to share your experience at JW Marriott Cancun. We are very excited to read your comments; it is always heartwarming to know that we have accomplished our commitment of making you feel at home. We thank you again for recognizing our splendid hosts like Margi, Domi, Javier and the whole staff! We are truly appreciative all of your compliments. Furthermore, it was a pleasure to host you again. All my very best, Melissa Basto Marketing & PR Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2nd Year doing Company Conference at the JW Cancun – NEVER AGAIN! Hello. I am an Ambassador Elite and company president for a growing fertility company with 30 staff members. For the 2nd year in a row, from November 18-21, 2023 we hosted our all-company annual retreat and CPE conference at the JW Marriott Cancun Resort and Spa. We booked 29 rooms and opted for the all-inclusive package, and spent more than $60,000 USD. FOR SURE, this will be the LAST year we host our event at this Marriott, largely due to one single staff member—Margie, the food and beverage supervisor, who made our stay miserable, and frankly, many of our staff members felt afraid of her. I have filed a complaint with the Ambassador Elite Team at Marriott. Let’s see if they reply. Some things were very good about the hotel. But Margie ruined the whole trip….. Pros: We paid for the all-inclusive option for all 30 staff members and my family. There are a few restaurants. For breakfast, the choice is Bravio’s (buffet breakfast). That was always good. Everyone loved it. For lunch, you can eat by the pool (Beachwalk) or at the 750 Pizzeria. For dinner, the choices were Sasi Thai, Bravio (Spanish), or Gustino (Italian). The best food by far—very far—is Gustino’s. There is one waiter there, named Gustavo, who should be promoted to the F&B manager for the whole hotel. He truly sets the example for all others to follow in every way. Polite, fast, constantly followed up. Just amazing. Jorge Ramos at the Beachwalk was BY FAR the most attentive waiter and very friendly. The other restaurants had good food, and “just ok” service. Not bad. Just not 5-star quality. The rooms were ok. But for the CEO of a company bringing 87 room-nights and an Ambassador Elite, I have to say, my room was very average. Nice view. But the room was small and definitely the hotel did not make me feel special in any way, ever. There was zero distinction about being an Ambassador Elite, nor did anyone pay any attention to the fact for the 2nd year in a row, I brought more than $50,000 USD in revenue in one stay. The only exception to this is Elizabeth Mendoza, who is a manager in F&B. She is truly the only person who went out of their way to make me feel special, checking on me all the time. And it is through no thanks to the management. She did this because I know her from staying at the W Hotel in Mexico City and because I spend so much time in these 2 hotels, we have built a great rapport. She should be considered for a higher-level management position, as she really gets what extra attention and service is all about. Cons: There is one person who RUINED the entire conference for all 30 of my staff and my family and that is Margie, the F&B supervisor who floats around from the Lobby Bar and the Beachwalk etc. She constantly made our team feel like second-class citizens, rolling her eyes and laughing at everyone in my company. Many of our staff are LGBTQ and we felt that she was anti-gay for sure. So I would NOT recommend this hotel to anyone who is LGBTQ, or if you encounter Margie, you will be made to feel unsafe. On Monday, November 20, 2023, at 1045pm, about 25 people from my company, including me, all went to the lobby bar after our dinner at Gustino’s (which was excellent by the way thanks to Gustavo!). We were first told by Margie that someone would come to our tables. But after 5 minutes, we could see that no one was coming, so at 1050pm, several of us went to the bar to try to place our orders. The bartenders all said “we are about to close in 10 minutes” and would not take our orders. So I asked to speak to a supervisor and Margie came to my table. I explained that as soon as the bartenders all saw our “all-inclusive” wrist bands, they said “we are about to close” and would not help us. I told her my staff all felt that we were being treated differently for some reason and it seemed it was because of our “all-inclusive” wrist bands (gratuities were included, even though we always tipped more at every venue on the property). When I explained this to Margie, she replied “Are you done screaming? Too bad, bar closed” and she stormed away! I was with almost my entire staff and we were all left in shock. Everyone said “Brian, you weren’t screaming. I can’t believe she just did that!” So one of my team members went to the front desk and a night manager named Eric Martinez came to speak with me. I explained everything to him. And he said he would file a report and told me that the F&B manager, Guillermo Canto or GM would be in touch with me the next day. No one ever called me. I continued to request at the front desk or via Elizabeth about Mr. Canto or anyone else in management to contact me. They never did. So basically, Margie’s behavior was just swept under the rug. For the remainder of our stay (my family stayed until Friday the 24th of November), every time we would see Margie, she would roll her eyes and laugh at my family as if to send a message “Haha, look I am still here and nothing happened to me.” She made my family feel unsafe. And she made my company—of 30 people—feel unsafe, and she displayed this behavior in front of all of the other JW employees, sending them all a message that it’s ok to treat guests like this. So, for our next annual retreat/conference, we will NEVER consider the JW Marriott Cancun Resort and Spa—not as long as Margie is still employed there. It is shocking to me that as a person who spends more than $150,000 USD per year in Marriott properties, as an Ambassador Elite, and as the decision maker to spend $50,000 USD per year on a conference at the JW Marriott, that not a single member of management, other than Elizabeth Mendoza (and the report taking by Eric Martinez) expressed any sort of apology nor offered any reassurance about action that would be taken against Margie. Nothing. Not even a phone call or a message in my room. Shame on the F&B manager and GM at the JW Marriott Cancun! We will never again host our conference at your hotel. But you have already shown that you don’t care. What a shame. …
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Date of stay: November 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Avoid Margie the F&B supervisor. She will ruin your vacation.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from salome jardines, Guest Services / Front Office at JW Marriott Cancun Resort & Spa
Responded 1 week ago
Dear agentgables Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Traveled here with husband and 2 kids (7 & 10). The pool is very nice and big - loved the infinity section. The cabana rentals are a great deal - do it if you can! The bar staff check on you often around the pool. There was a very nice buffet breakfast. The beach here is amazing - there is a sandbar area and waves aren't so large that young children are able to enjoy it. The sand is amazing and the sunrise is a must see (some rooms can view sunrise from their balcony.) we stayed in a Caribbean Suite which was spacious and beautifully decorated. I just wish hotels would realize that rooms need more than 1 towel hook in a bathroom...especially a beach destination. This is my pet peeve! The foyer area could have easily housed 5-6 hooks to hang swim items for drying. Instead everyone is hanging them out on their balconies. The staff are all very friendly and many new us by name at the end of our stay. One down side to this hotel (and restaurants in area) are the prices for food. As someone else said a bag of chips is $18 in the gift shop, bottles of wine are over $60 each. There isn't any place very close to walk for snacks/drinks to purchase. Everything in the shop was ridiculously priced - to the point I never actually saw anybody buying anything. I guess I didn't expect Mexico to be so pricey. The bathrooms around the room pool need to be better cleaned - when I chatted front desk about it they did address immediately but constant attention would be good. If you take a cab to the mall - only 5 min away be prepared to spend $20 one-way. Make sure to bring lots of 1,5 & 10 bills so you aren't always rounding up to the nearest 20 for purchases. There was construction on the adult only area but honestly we never heard a peep.…
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Melissa Basto, Promocionar at JW Marriott Cancun Resort & Spa
Responded 1 week ago
Dear TexasAggie1994, Thank you for your preference to stay at JW Marriott Cancun Resort & Spa and for sharing the details of your stay with us. I am pleased to know that our hosts have contributed greatly to make your stay memorable. We are committed to offering outstanding service. On behalf of JW Marriott Cancun Resort & Spa, we look forward to your next visit! Kind regards, Melissa Basto Marketing & PR Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Another incredible stay at the JW Cancun! This resort is incredible in so many ways! The resort is clean, rooms are well maintained, house keeping does a good job(including nightly turn down service. What makes this resort stand out above others is the employees, they go above and beyond to make your stay special. We used Club 91 which is such a wonderful amenity. Breakfast,lunch, and dinner were all tasty. The staff is the club are the finest around. Each member treats you like family. It was so fun to return to all their smiling faces. Salvador leads this team( to many names to post) and every one of them does a spectacular job. Off property there are several restaurants to walk to. Can’t wait to return next year:)
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Melissa Basto, Promocionar at JW Marriott Cancun Resort & Spa
Responded 1 week ago
Dear nieci, Thank you for providing us the opportunity of hosting you at Marriott Cancun Resort and for taking the time to share your experience with us. I am pleased to read that you had an unforgettable experience and that our hosts have done a great job taking care of every detail during your stay. Your comments inspire us to keep making our guests’ satisfaction possible. Kind regards, Melissa Basto Marketing & PR Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Cancun area.
PRICE RANGE
$332 - $601 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott cancun hotel cancun, jw marriott cancun resort, cancun marriott
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
447
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Frequently Asked Questions about JW Marriott Cancun Resort & Spa
Which popular attractions are close to JW Marriott Cancun Resort & Spa?
Nearby attractions include Escapology Cancún (0.2 miles), Club 91 (0.07 miles), and Playa Ballenas (0.2 miles).
What are some of the property amenities at JW Marriott Cancun Resort & Spa?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at JW Marriott Cancun Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Cancun Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at JW Marriott Cancun Resort & Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to JW Marriott Cancun Resort & Spa?
Conveniently located restaurants include Carajillo Cancún, Fasano, and Chambao Cancun.
Are there opportunities to exercise at JW Marriott Cancun Resort & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does JW Marriott Cancun Resort & Spa have airport transportation?
Yes, JW Marriott Cancun Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Cancun Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Cancun Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Cancun Resort & Spa?
The staff speaks multiple languages, including English and Spanish.