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    JW Marriott Cancun Resort & Spa

    Blvd. Kukulkan, Km 14.5 | Lote 40-A, Zona Hotelera, Cancun 77500, Mexico
    +1 844-631-0595
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    1/28/2018 1/29/2018
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    $389
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    Traveler (3339)
    Pool & Beach (780)
    Room & Suite (679)
    Overview
    • Excellent72%
    • Very good19%
    • Average6%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “sedona grill” (376 reviews)
    “casa magna” (346 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
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    Offers from JW Marriott Cancun Resort & Spa
    Special Offer: All Inclusive Getaway
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    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,556)
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    1 - 5 of 3,984 reviews

    Reviewed 2 days ago via mobile

    This was our 2nd trip to Cancun at the JW Marriott. The service is always what brings us back. Benjamin took GREAT care of us by the pool. Adrian also took great care of us at 750 Pizza, which is attached to the hotel lobby....More

    1  Thank John P
    Reviewed 2 days ago

    My friend and I stayed at the JW in Cancun this past week and it was such an incredible trip! The hotel is beautiful but above that, the staff were all SO amazing!! Literally every staff member we encountered was smiling, friendly, helpful and so...More

    1  Thank BmoreLovely
    Reviewed 5 days ago

    What an amazing place to stay in Cancun! This was our second year there (3 kids ages 17, 15 and 11) and there was something for all of them. The pools are gorgeous and never too crowded, even xmas week, and the resort is a...More

    2  Thank Lynda S
    Reviewed 5 days ago

    We stayed at this hotel for a few days and enjoyed our stay. The pools and beach were beautiful and the hotel is very well maintained. We sat in the lobby bar for a New Year's Eve celebration and had a wonderful time interacting with...More

    1  Thank bridget h
    Reviewed 6 days ago via mobile

    This Marriott was perfect for all four of us on our recent mother/daughter getaway. The pools were heated and lovely, the restaurants were fabulous, and the staff was exceptional. Our room was very clean and updated. There are nice stores to shop in, and an...More

    Thank wgmedlin
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $290 - $697 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Cancun
    • #11 Top resorts Hotel in Cancun
    • #12 On the Beach Hotel in Cancun
    • #12 Spa Hotel in Cancun
    • #12 Luxury Hotel in Cancun
    • #16 Family Hotel in Cancun
    • #26 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 448
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, HotelPower, West Indies, Expedia, getaroom.com, Orbitz, Travelocity, Hotwire, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your JW Marriott Cancun Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Jw Marriott Cancun Hotel Cancun ,
    • Jw Marriott Cancun Resort ,
    • Cancun Marriott
    Add Photo Photos
    Traveler (3339)
    Pool & Beach (780)
    Room & Suite (679)
    Dining (177)
    Hotel & Grounds (1904)
    Bathroom (69)
    Business Center & Event Rooms (12)
    Family and Play Areas (6)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    wgmedlin
    January 12, 2018|
    AnswerShow all 2 answers
    Response from jjmn31 | Reviewed this property |
    I would call the front desk
    0
    Votes
    candydips
    January 6, 2018|
    Answer
    Response from jl72189 | Reviewed this property |
    We just left the hotel and we never had any issues at all.
    1
    Vote
    Allison T
    January 5, 2018|
    AnswerShow all 3 answers
    Response from MarriottCancun | Property representative |
    Dear Ms. Allison, We are working in tiers from 2017 and during 2018. Our first tier is expected to be completed this mid January 2018 (approximately 100 rooms) and the remaining sections for 2018, the dates are to be... More
    0
    Votes
    Room Tips
    "Get an Ocean View room. They have balconies and its worth the upgrade!"
    Read review
    "Ocean view pool side"
    Read review
    "We loved our rooms on level 1 as it was great to walk to the pool, beach or restaurant."
    Read review
    "Note regardless of status with Marriot you have to pay more for club level and the lounge."
    Read review
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