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ibis Cancun Centro

1,150 reviews
#86 of 177 Hotels in Cancun
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Traveler (235)
Room & Suite (84)
Dining (30)
Overview
  • Excellent24%
  • Very good41%
  • Average23%
  • Poor6%
  • Terrible6%
Travelers talk about
“ado bus”(10 reviews)
“room was clean”(17 reviews)
“rooms are small”(7 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Bar/Lounge
3.0 Star Hotel
All hotel details
Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,150)Write a Review
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58
99
64
16
21
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All reviewsado busroom was cleanrooms are smallshort staysbusiness travelera large shopping mallbasic amenitiesone night staydouble bedclose to the airportbuffet breakfastshower headitalian restaurantsupermarkettaxipesossuperama
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1 - 5 of 258 reviews
Reviewed 1 week ago via mobile

In the last 12 months I spent 30 nights + in hotels from AccorHotels and this is the second time I experience bedbugs. After a long day of travel I laid down to relax and saw a bedbug running on the bed so I killed...More

Thank cmoipaulo
Reviewed December 6, 2017 via mobile

I’ve been staying in this hotel for 2 weeks in 7 different rooms. Love the big single bed, love the pillows (3), the room is big enough for a person even 2; I came unprepared so found the bathroom body and hair gel pretty convenient....More

1  Thank Hugo T
Response from IbisCancunC, Manager at ibis Cancun CentroResponded December 13, 2017

Dear Hugo T: Thank you very much for taking the time to share your experience with us, we really appreciate it. Ibis hotels are standardized hotels worldwide with more than 1900 hotels in 69 countries. All with great locations and the best cost-benefit offer on...More

Reviewed December 4, 2017 via mobile

This hotel is difficult to review. We are gold members, stay in Ibis hotels all over the world and usualy they are more or less the same standard, with comfortable beds with matress toppers and simple but good showers. We stayed in the Ibis Cancun...More

2  Thank traveggie
Response from IbisCancunC, Manager at ibis Cancun CentroResponded December 6, 2017

Dear Traveggie: Thank you very much for taking the time and share your experience with us. I really appreciate your comment and we will verify each and every single detail of your review. We are working on updating all the rooms, I'm very sorry your...More

Reviewed November 9, 2017

The staff said that the hotel was having problems with the electricity and therefore the AC throughout the entire hotel wasn't working. The rooms didn't have windows that open so we literally had to attempt to sleep in a sauna. Worst hotel experience ever! We...More

2  Thank Maghan Y
Response from IbisCancunC, Manager at ibis Cancun CentroResponded November 10, 2017

Dear Meghan I'm sorry the hotel didn't met your expectations. We had a problem with the air conditioner that was solved the same day in just a few hours. I'm really sorry this only and isolated issue made your stay "the worst experience ever". I...More

Reviewed November 7, 2017 via mobile

The hotel s strength is in its staff, backed by an efficient chain. Location is superb, restaurants, malls at walking distance. View to the lagoon and the hotel strip worth staying there. Supermarket, transportation and car rentals are included in the same buildind, as well...More

Thank meaparicio
Response from IbisCancunC, Manager at ibis Cancun CentroResponded November 8, 2017

Dear meaparicio: thank you very much for taking the time to share your experience with us. Ibis Cancun is wonderfully located in Cancun's downtown area, it only takes 10 minutes to get to the nearest beach and just in front of the hotel's building is...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$42 - $66 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Cancun
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
$42 - $66 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Cancun
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (235)
Room & Suite (84)
Dining (30)
Pool & Beach (1)
Hotel & Grounds (118)
Bathroom (24)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Sharletta S
January 3, 2018|
AnswerShow all 4 answers
Response from IbisCancunC | Property representative |
Hello, dear guest. We have for an extra cost frigos at the room, we have not microwaves. At your check in you can ask for rooms with friogobar and se if we have availability
0
Votes
Hufflepuff33
June 4, 2017|
Answer
Response from IbisCancunC | Property representative |
Hello, the taxi from the hotel to the airport is 350 MXN, but from the airport to the hotel is around 700 MXN
1
Vote
Hufflepuff33
June 4, 2017|
Answer
Response from Rishu A | Reviewed this property |
Hi! I had taken an uber from airport to ibis. The cost was around 300
1
Vote
Room Tips
"Don't stay here."
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"use the busses to arrive in zona hotelera and public beaches. 20 minutes by bus fron playa delfines."
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"Make sure to add breakfast with your reservation!"
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"Ask for a view."
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