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ibis Cancun Centro

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769 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Guisborough, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

we stayed in the ibis hotel back end of june 2016. we found the room to be on the small side for us, also the windows would not open, the room was cleaned every day to a good standard, we had to stay for 5 nights as we had to wait for a doctor from the uk to escort my... More 

Helpful?
Thank 290dave
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear Dave: Thank you very much for sharing this experience with us. I do remember you, and I'm very happy to know that you and your wife are finally home and safe. Please remember all we talk about, don't let one bad experience to influence on your good memories in Cancun. I hope, that the next time, rather than go... More 

jakarta
Level Contributor
34 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This is a new and well organised ibis with rooms a bit bigger than you sometimes find. The location is close to a big mall with a supermarket in the same building but it's far from the beach area. It worked for a couple of night with the main aim of visiting Chichen Itza. Everything about the hotel was modern... More 

Helpful?
Thank ianf22
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear ianf22: Thank you very much for sharing your experience with us on this great travelers page, we are very happy to read and know about your opinion. We hope you give us the opportunity to host you once again on your next trip to Cancún. Warm regards Joan-Francesc Ferrer General Manager More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for two nights in early July. Hotel is close to the airport and ideal for a couple of nights stay especially if you want to explore downtown Cancun. Rooms are basic but clean and plenty big enough. Lots of space to put clothes and bed was very comfortable. Staff were great and there is a good restaurant... More 

Helpful?
Thank Natalie19805
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear Natalie19805: Thank you very much for your review. Ibis hotels with more than 1900 hotels worldwide, are the best option for small trips, we are always the best rate in town and the best relation cost/benefit form the hotels around us. Ibis are standardized hotels, which means that you wont find big differences between one Ibis and other. In... More 

Toronto, Ontario
Level Contributor
80 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Ibis has free parking and is attached to a grocery store complex. As we were just staying the night, it was a convenient and economical option. The room was small and similarly decorated to the rest of the Ibis chain. The air conditioner was quite noisy and leaked water onto the floor throughout the night. By morning there was a... More 

Helpful?
Thank jmacleantaylor
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear jmacleantaylor: Thank you very much for tasking the time to share your opinion with us. I will verify the air conditioner situation, and I hope you give us the opportunity to host you once again on your next trip to Cancun, and verify the arrangements made. Warm regards Joan-Francesc Ferrer Gerente General More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The hotel was perfect for our needs, just a quick night stay before heading to Tulum. The hotel was very clean. But the rooms we're very very small, had a shower, no tub and the AC was OK- I like it cooler than it would allow us to set it. We were up pretty early because the curtains don't entirely... More 

Helpful?
Thank Kristen M
IbisCancunC, General Manager at ibis Cancun Centro, responded to this review

Dear Kristen M, Thank you very much for taking the time and share your experience with us with this great community. We really appreciate it. As we are a limited service hotel, our main goal is our customer service, I'm very happy to read your review. I will share it with the team, it will motivate them a lot. Thank... More 

Mexico
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I use this hotel each time I'm in Cancun for 1-2 days. It's across from the shopping center. Extremely great value around 800 pesos and offers late check out which suits me when I'm getting a later flight. It's next door to a supermarket and a pizza place across the road. Rooms are good and just what you need for... More 

Helpful?
Thank EliLee1
IbisCancunC, General Manager at ibis Cancun Centro, responded to this review

We very much appreciate your comments regarding your stay at the Ibis Cancun Centro. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joan-Francesc Ferrer General Manager Hotel Ibis Cancun Centro More 

Southern Mexico, Mexico
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at Ibis Cancun centro for two nights in July 2016, we wanted to rest after flying 9 hours from the Uk and before taking another flight to the south of Mexico, the hotel is close to the airport about 20 mins (depending on traffic) people were very nice and helpful, there are a couple of restaurants in in... More 

Helpful?
Thank JourneyEJ2014
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear JourneyEJ2014: Thank you very much for this incredible review, I'm very happy to know that you've enjoyed your stay with us. Ibis Mexico our 16 hotels doesn't have save box inside the room, but we do have safe boxes available at the front desk. Thank you very much for recommend us and for choosing us for your stay. We... More 

Stockton, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 13, 2016 via mobile

If you're looking for a budget friendly hotel then this is the place for you. My boyfriend and I decided to stay here because we will be doing excursions and don't want to spend a fortune on a hotel that we won't get to enjoy anyway. We stayed here for 4 days and no problems during our stay. We left... More 

Helpful?
Thank ohheymissA
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear ohheymissA: Thank you very much for taking the time to share your experience with us. We are so glad to hear that you had a great stay. We are more than 1900 Ibis Hotels worldwide all with great rates and great locations. We hope you give us the opportunity to host you once again on your next trip to... More 

Bávaro, La Altagracia, Dominican Republic
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed June 12, 2016

I stayed here before, is a really good city hotel. This time just for one night to catch a flight early next morning. Check in was fast and I found out they have mobile check in available, for next time. They have laundry machines and iron board room. Rooms are clean and with comfortable bedding.

Helpful?
Thank Anaely C
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear Anaely C: Thank you very much for taking the time to share your experience with us on your recent stay at Ibis Hotel. It's very satisfying to read this reviews from us, this shows us that we are making our duty good. I hope we can host you again on your next trip to Cancun. Warm regards Joan-Francesc Ferrer... More 

Lincoln, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 5, 2016

On arriving at the Ibis Cancun Centro at 11pm following a 5 hr drive our only thought was to shower and sleep. On entering the bathroom the toilet was full of excrement and it was smeared around the seat, the sink was dirty and the taps covered in grime and toothpaste, the shower bottom covered in black hairs. My husband... More 

Helpful?
Thank Rebecca186336
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear Rebecca186336: First of all I would like to offer you a sincere apology. I will definitely verify what has happened with your room, I'm convinced that our system failed or the receptionist made a hugh mistake and we gave you a non available room. I know this doesn't change your experience but I'm truly really sorry for this situation... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
The Ibis Cancun Centro hotel is located in the city's largest commercial and financial district, a short walk from Las Americas shopping center, just 10 minutes from the airport and 5 minutes from the crystal-clear Caribbean beaches of Cancun. The hotel offers 190 modern and comfortable rooms, the "Rendez Vous" restaurant and a bar with a 24-hour snack service. There is free Internet whether you're on business or pleasure, parking and access for people with reduced mobility. ... more   less 

Additional Information about ibis Cancun Centro

Address: Av Tulum y Nichupte, Cancun 77504, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $34 - $50 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Cancun Centro 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Ibis Cancun Centro Hotel Cancun
Hotel Style:
#2 Best Value Hotel in Cancun
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