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ibis Cancun Centro

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ibis Cancun Centro
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798 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Brisbane, Australia
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed for three nights and couldn't fault the hotel. Room was clean, free WIFI was fast & very reliable and A/C worked well the whole time. There is lots of food options available very close by, hotel zone and beach are also not far at all. Hotel has a tour desk we booked our day trip to Chichen Itza -... More 

Helpful?
Thank James94_13
London, United Kingdom
Level Contributor
85 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I made this hotel my home for a year and a half, due to several factors The location firstly was excellent for me. Right in downtown Cancun. A 10 minute walk to start of hotel zone and buses there. A huge shopping mall across the road with cinema, a Walmart downstairs to purchase my day to day food. From my... More 

Helpful?
Thank gabrieltheangel72
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear Gabriel: Thank you very much for your excellent review, I really appreciate it. It was a pleasure for us to have you as our guest for all this year. You know that you have a place to stay if you ever want to come back to this wonderful country. I send you my appreciation Warm regards Joan-Francesc Ferrer General... More 

Sydney, Australia
Level Contributor
75 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As I was expecting, just hotel to sleep few hours, was clean and the bed was OK, also no much noise. The only complain was the breakfast, they supposed to start at 6:30, on my first day i Turned up at 6:40 and the buffet was not ready, .... second day was the same, so I asked the staff (enrique)... More 

Helpful?
Thank Paulo M
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear Paulo M: Thank you very much for your comments. I'm very sorry you have experienced this situation, Ibis usually have the breakfast ready at 6:30 am, and a light option since 4:30am, I'm verifying with my staff what has happened with this situations because it's not normal. I apologize sincerely with you for this bad moment and you can... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent value for your money. I highly recommend this hotel especially if you are going to be out all day. It's the most convenient hotel in Centro as it's right next door to a supermarket, the ADO bus station, Plaza Las Americas mall, etc...

Helpful?
Thank Azul M
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear Azul M: Thank you very much for taking the time to share your opinion with this great travelers community. I appreciate it very much. We are more than 1900 Ibis hotels worldwide (65 countries) and in Mexico we have 15 Ibis hotels, all with great locations and the best cost/benefit relation in our market. I hope you give us... More 

Leicester
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

So if you are looking for a clean short term place to stay at a budget, this hotel ticks the boxes. For the money that I paid, I did not expect luxury but cleanliness and it was clean. Rooms are not huge but ok for 2. Location is good, easy to get to the airport, to the malls nearby and... More 

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Helpful?
Thank RP1Leicester
Perth, Australia
Level Contributor
101 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Good: 1. It's close to the downtown mall 2. It has a supermarket right next to it, quite convenient Bad: 1. An overall cleanness of a guestroom was disappointing. A bathroom had a mole and smelly. 2. You can literally hear what your next-door-guest is doing. I could even hear that person washing in a bathroom and brushing teeth. Really... More 

Helpful?
Thank Monica H
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear Monica H: I'm very sorry to hear that our hotel didn't met your expectations. Ibis hotels are low budget business hotels, located in more than 65 countries with 1900 hotels worldwide. We are the best relation benefit/cost that you can find. I apologize for the situation with the bathroom, and I'm going to take very seriously your comment regarding... More 

Travelers are raving about these Cancun hotels

Cape May Beach
Level Contributor
418 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is relatively inexpensive, but also away from the tourist zone and has no pool. They do have an excellent breakfast buffet, but it is an additional charge. The rooms are small, but that seems to be the condition of many area hotels. It is kept in good shape and everyone is very friendly and someone speaking English can... More 

Helpful?
Thank DonCapeMayBeach
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear DonCapeMayBeach: Thank you very much for sharing your experience with us. Ibis hotels are business low budget hotels, we have the best relation price/benefit of the areas we are located. We have more than 1900 Ibis hotels worldwide, in Mexico we have 16 located in the main cities. We really appreciate your comments and we hope that you could... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Really nice staff and clean rooms. Iron and ironing board for use on every floor. Next to supermarket and mall. Good breakfast. Was happy we stayed there. Bus stop to airport is right outside. You can get tickets there.

Helpful?
Thank TADZIO L
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear TADZIO L: Thank you very much for taking the time and share your experience with us, we really appreciate it. Ibis hotels will always be your best option, we have more than 1900 hotels worldwide all of us with great locations and very good rates. In Mexico we have 16 Ibis hotels located on the most important cities. We... More 

Guisborough, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

we stayed in the ibis hotel back end of june 2016. we found the room to be on the small side for us, also the windows would not open, the room was cleaned every day to a good standard, we had to stay for 5 nights as we had to wait for a doctor from the uk to escort my... More 

Helpful?
Thank 290dave
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear Dave: Thank you very much for sharing this experience with us. I do remember you, and I'm very happy to know that you and your wife are finally home and safe. Please remember all we talk about, don't let one bad experience to influence on your good memories in Cancun. I hope, that the next time, rather than go... More 

jakarta
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a new and well organised ibis with rooms a bit bigger than you sometimes find. The location is close to a big mall with a supermarket in the same building but it's far from the beach area. It worked for a couple of night with the main aim of visiting Chichen Itza. Everything about the hotel was modern... More 

Helpful?
Thank ianf22
IbisCancunC, Manager at ibis Cancun Centro, responded to this review

Dear ianf22: Thank you very much for sharing your experience with us on this great travelers page, we are very happy to read and know about your opinion. We hope you give us the opportunity to host you once again on your next trip to Cancún. Warm regards Joan-Francesc Ferrer General Manager More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
The Ibis Cancun Centro hotel is located in the city's largest commercial and financial district, a short walk from Las Americas shopping center, just 10 minutes from the airport and 5 minutes from the crystal-clear Caribbean beaches of Cancun. The hotel offers 190 modern and comfortable rooms, the "Rendez Vous" restaurant and a bar with a 24-hour snack service. There is free Internet whether you're on business or pleasure, parking and access for people with reduced mobility. ... more   less 

Additional Information about ibis Cancun Centro

Address: Av Tulum y Nichupte, Cancun 77504, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $34 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Cancun Centro 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Ibis Cancun Centro Hotel Cancun
Hotel Style:
#3 Best Value Hotel in Cancun
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