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ibis Cancun Centro

Traveler (296)
Room & Suite (134)
Dining (33)

About

Location
Cleanliness
Service
Value
The Ibis Cancun Centro hotel is located in the city's largest commercial and financial district, a short walk from Las Americas shopping center, just 10 minutes from the airport and 5 minutes from the crystal-clear Caribbean beaches of Cancun. The hotel offers 190 modern and comfortable rooms, the "Rendez Vous" restaurant and a bar with a 24-hour snack service. There is free Internet whether you're on business or pleasure, parking and access for people with reduced mobility.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Quiet
Centrally Located
HOTEL CLASS
1,289Reviews
328Photos
83Q+A
55Room tips
Traveler rating
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  • 293
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  • 92
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Popular mentions
This hotel is located about three blocks from a huge shopping center that contains anything one would need, including a movie theater. The hotel rooms are comfortable, it offers hot breakfast in room price, is immaculately clean, comfy bed, large towels, has fast elevators, and
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We stayed at ibis because it was central and easy to go to anywhere. It was perfect! But about the hotel is just like any ibis’ hotels: simple and ok. Some staffs were really kind and courteous, others didn’t. Breakfast was simple and cheap (6USD), it was ok. Parking was just 30
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Response from IbisCancunC, General Manager at ibis Cancun Centro
Responded 4 days ago
Dear Guest, We really appreciate your comments about your stay at ibis Cancun Centro. We work for you, so, you can be sure that we will put our best effort in order to offer the best service. We will feel really glad if you decide to come back to ibis Cancun Centro. Best Regards!
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I liked the hotel, the room was small but clean, but the bed was a full size bed so if you do not mind a small bed for 2 will be ok. and the bed was hard.. bur liked I told my husband it was clean and cheap and on a great location and the hotel in general was clean and
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Review collected in partnership with Accorhotels.com
Response from IbisCancunC, General Manager at ibis Cancun Centro
Responded 4 days ago
Dear Guest, Thank you very much for your nice comments about your stay at ibis Cancún Centro. We are really pleased to know we have met your expectations and keep working every day on your satisfaction. We will feel really glad if you decide to come back. Best Regards !
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The hotel is clean n nice. Basic rooms. Breakfast buffet is limited, but fresh n clean. Here is the problem. The young lady that books the tours, while friendly, she speaks limited english. This made it difficult to book tours thru her. I met with her yesterday to book the
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Response from IbisCancunC, General Manager at ibis Cancun Centro
Responded 4 weeks ago
Dear Guest, Thank you very much for sharing your experience at the hotel ibis Cancún Centro. We really feel so glad to know your stay was what you expected. Sorry to know about the situation at the tours agency. The hotel itself is not responsible of their service, for we rent the boot. But I will let them know about this opportunity to train theri personnel in English language. Once again, thank you very much for selecting ibis Cancún Centro ! Best Regards!
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Practical hotel not far from what they called the center of Cancun ...even breakfast nice. JUST LITTLE TINY PROBLEM : our creditcards number was stolen by someone in the staff to buy things !!! Our bank called us to block it as soon as posdible. We know for sure that it is
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Response from IbisCancunC, General Manager at ibis Cancun Centro
Responded Dec 30, 2018
Dear Guest, I thank for your comments and observations and would like to clear up what you think was a try of abuse by any of the staff. First of all, let me tell you that we work with PCI-DSS Certification, for which, this issue is simply not possible to happen at ibis Cancún Centro. Sencondly, it is really very important that you check up all the rates conditions, for you will have some of them that require a pre payment , so, your credit card whould be used in order to charge the room, rate which has a benefit like a special discount ,otherwise, you pay at the hotel with normal rate. Also, in this high season, what we do is to verify all the credit cards in order to assure its validity since it is being used to guarantee the room. This is how we compromise the room for you and avoid to sell to another one. It is very likely, that your bank tried to contact you in order to chek if you authorized this use. Please see that there was not a charge but a chek-in. Please, if you have any restlessness, I will be very happy to help you to clarify this incident, it is also my interest there isn't any kind of suspect about this. Best Regards, Gabriela Nungaray General Manager +52 (998) 272 8502
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Photo provided by managementibis Cancun Centro
Room one Double bed
Foto de dentro do quarto com vista para o shopping Las Americas e uma vista da laguna que separa
Pequeña la habitación, pero confortable
Tv. en la habitación
Al fondo la Laguna Nichupté
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12345627
Hello, it is not necessary to make a reservation for the parking lot. the cost is $30MXP per stay. Regards!
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Hello, dear guest. We have for an extra cost frigos at the room, we have not microwaves. At your check in you can ask for rooms with friogobar and se if we have availability
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12345617
"All rooms seem to be noise-free"
"Excellent budget hotel, good location, near airport and away from all the noise in Hotel Zone."
"I would never stay there again."
"Don't stay here."
"use the busses to arrive in zona hotelera and public beaches. 20 minutes by bus fron playa delfines."
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12345611
PRICE RANGE
$50 - $69 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis cancun centro hotel cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
190
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