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Comfort Inn Cancun Aeropuerto

Carr. Cancun/Aeropouerto M4 L5, Cancun 77500, Mexico
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Comfort Inn Cancun Aeropuerto
Comfort Inn Cancun Aeropuerto
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617 Reviews from our TripAdvisor Community

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Showing 338: English reviews
County Durham, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel should be renamed Uncomfortable Inn. The staff at checkin were very nice, and it is clean but it's far from comfortable. The noise from the main road outside kept us awake, sounds of lorries, motorbikes etc. If it wasn't the outside keeping you up the noise of the corridor was just as bad. There is no doors closing... More 

Helpful?
Thank Aaron W
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

They didn't know our name on our reservation, and they let my friend check in without me, even though the room was under my name. And there is only a shuttle from the airport to the hotel, not both ways. Which is why we got this hotel in the first place. The front desk isn't super helpful. It's really close... More 

Helpful?
Thank Rachel M
tasmania
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My sister in law and I stayed at the Comfort Inn mid May when transiting from Havana to NYC. If staying here be sure to have the hotels phone number on you when you arrive in Cancun airport as they will come and transfer you to the hotel,but only 1 way.you need to take a taxi back. The room was... More 

Helpful?
Thank footlooseTasmania
Fort Smith MT
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

The free shuttle is no longer offered but the cab fare is reasonable as it is very close to the airport. The rooms were very clean and comfortable. There is a burger king and a market very close. It is a great place to stay if you want to be near the airport.

Helpful?
Thank Janet_DFortSmithMT
Greenville, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Beware of the shuttle scam. It is not offered both ways and is hidden in the fine print. We didn't stay the night because the only reason we booked the room is because we needed to be close to the airport for an early flight the next morning. The hotel has false advertising. The hotel a half mile away offers... More 

Helpful?
1 Thank thetacman

Travelers are raving about these Cancun hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Offering a free airport shuttle is a huge advertising plus. Too bad at this Comfort Inn a free shuttle is a TOTAL SCAM! The hotel offers a shuttle from the airport to the hotel BUT ONLY if you make a reservation 24hrs prior. BUT again, there is no way to make a reservation. Then the big surprise. The hotel DOES... More 

Helpful?
2 Thank James H
Bloomington, Indiana
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our room was comfortable & relatively spacious. Clean & comfortable. Staff was friendly, professional, & very helpful, especially Jamie. He explained which buses to take to the town & to the resorts on the beach - very helpful. The hotel is at the end of the bus line for buses into the town of Cancun - very "user friendly." The... More 

Helpful?
Thank BAM1953
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here when we arrived into cancun late enough one night. There was a free shuttle from airport-you just need a few dollars for tip and ask for it when you get to airport as thats how we found out about it. Shower and beds were great but our air con was broken. Breakfast had a bit of everything.... More 

Helpful?
Thank FizzDub
Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

I booked this hotel because it was close to the airport and needed to sleep between two long flights, i saw on a travel website that they had a shuttle, and after asking around in the airport, no one could tell me where the shuttle stop was, so i gave up and took a very expensive taxi, and when i... More 

Helpful?
1 Thank melissalcc
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Having spent several days on Isla Mujeres, we needed a place near the airport to catch a 6am flight. The price was very reasonable and the hotel was clean. The wifi was fast, and the bed was hard as a rock. As others have mentioned, there's a shuttle from the airport to the hotel, but not the other way around,... More 

Helpful?
Thank Brandon H
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Comfort Inn Cancun Aeropuerto

Address: Carr. Cancun/Aeropouerto M4 L5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $58 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Cancun Aeropuerto 2.5*
Number of rooms: 65
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Also Known As:
Comfort Inn Cancun Aeropuerto Hotel Cancun
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