We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

GR Caribe by Solaris

Save
Share
Blvd.Kukulkan, Km 20.5 Lote 64B, Bis. 2a Etapa, Seccion A, Zona Hotelera, Cancun 77500 Mexico
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
lovevacations
$159
View Deal
Agoda.com
$164
View Deal
Free cancellation until 05/07/21
travelup.com
$164
$129
View Deal
SAVE $35
Booking.com$164
Official Hotel$147
Expedia.com$164
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (4157)
360
Panoramas (15)
Room & Suite (654)
Travel safe during COVID-19
A note from GR Caribe by Solaris
Updated 07/21/20

About

#23 of 237 hotels in Cancun
Location
Cleanliness
Service
Value
Travelers' Choice
GR Caribe by Solaris, Deluxe All Inclusive Resort, features a unique and elegant Mediterranean architecture, stylish interiors in a casual and relaxed atmosphere. A Luxury family friendly resort that has it all. The property features 200 luxurious guestrooms and suites, most of them with breathtaking ocean or lagoon views. Imported drinks and use of all facilities and services of sister resort Royal Solaris Cancun (located next door).This private resort is unique in its kind in all Cancun and the Mexican Caribbean. A Luxury family friendly resort that has it all. Free Wi-Fi. The hotel will charge an additional fee of $25.35 MXN (Mexican pesos) per room, per night. This is a municipal tax due to environment sanitation.
Read more
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Mini golf
Babysitting
Parking
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Wake-up service / alarm clock
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Charming
Languages Spoken
English, Spanish

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
14Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
Blvd.Kukulkan, Km 20.5 Lote 64B, Bis. 2a Etapa, Seccion A, Zona Hotelera, Cancun 77500 Mexico
Name/address in local language
Getting there
Cancun Airport6 miSee all flights
Aerodromo de Playa Del Carmen35 miSee all flights
See all nearby hotels
4,353Reviews366Q+A100Room tips
Traveler rating
  • 2,393
  • 1,191
  • 402
  • 201
  • 168
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Marisa wrote a review Nov 24
1 contribution
My experience at Gr Solaris was excellent! A worker that stood out to me was Sergio. He was very helpful and enthusiastic. Most definitely a go getter and did whatever to make the guest pleased. The shows were great. I was really impressed with the variation and diversity it brought. Overall, I think he is very suitable for his job as he is extremely multifaceted. The ability to have fun and express enthusiasm while still being able to complete your tasks is awesome. The versatility and talent was also great. Thanks so much Sergio for making my families experience at GR Solaris so spectacular!!
Read more
Date of stay: November 2020Trip type: Traveled with family
Helpful
Share
Response from Hoteles Solaris de Mexico, General Manager at GR Caribe by Solaris
Responded yesterday
Thank you for taking the time to share your comments regarding your recent stay. We are very pleased to know that you had a fantastic vacations and enjoyed our facilities and services, especially from Sergio. We hope to have the opportunity to serve you again in the near future. Best regards, General management
Read more
sflock78 wrote a review Nov 24
Bowling Green, Kentucky3 contributions
We vacationed at GR Caribe in July 2020, when they were at 30% occupancy due to Covid. We always love staying at this hotel, but was a little disappointed this year. I feel like the service we received was definitely lacking compared to our previous trips and this was not the staffs fault. They did not have enough employees working during our vacation. The employees they had that worked at the pool were having to go all the way over to Royal Solaris to provide service to the guests that went to that pool. So, the guests that were at GR Caribe's pool did not receive excellent service. The bartender was always making huge trays of drinks for the Royal Solaris pool, so we would have to wait a while to order. Also, the menus did not have as many quality choices. I feel like we paid the same price we always pay, but definitely was not worth it this vacation. I feel like the hotel should reach out to their guests and give them a choice to receive a small refund of a credit due to the service they can provide at this time. The kids club was closed as well, but they tried to do a few activities with the children throughout the day. As always Rosalinda was a wonderful pool waitress and Charlie was a wonderful waiter at Veneto. They were just spread way too thin and I don't think that was far to them or the guests.
Read more
Date of stay: July 2020
Value
Cleanliness
Service
Helpful
Share
Response from Hoteles Solaris de Mexico, General Manager at GR Caribe by Solaris
Responded yesterday
Thank you for sharing your comments with us regarding your recent stay. Please accept our apologies for the inconveniences you had during your stay, we are truly sorry we didn't meet your expectations with our facilities and our services. We appreciate you sharing with us the things that require our attention and improvement, we have shared your comments with the departments in charge in order to verify our options and make the proper changes if possible as well as adjust our processes and improve our service. Best Regards, General Management
Read more
Gary S wrote a review Nov 23
3 contributions2 helpful votes
My wife and I had a wonderful time and made some great new friends during our vacation. We have stayed at the GR Caribe numerous times and truly look forward to returning. Things were a little different this year (what isn't) due to COVID but I thought the resort was really making a great effort to keep everyone safe. The pool bar staff was amazing keeping us supplied with good drinks and friendly smiling faces at all times. So a big thanks to Irma, Jeyson, and Laura Pat. It was sad that one of our favorite restaurants, Bogavante, was closed during our stay due to hurricane damage but it was good to see how hard the resort was using their maintenance crews and outside contractors to get things repaired as quickly as possible. Bogavante reopened the day we left!! The resort staff does a good job of making you feel wanted and welcome. We will be back!
Read more
Date of stay: November 2020
Value
Location
Service
Helpful
Share
Response from Hoteles Solaris de Mexico, General Manager at GR Caribe by Solaris
Responded 2 days ago
Thank you for taking the time to share your comments with us regarding your recent stay. We are glad you had a magnificent time again! We are glad you enjoyed the service from our staff members from the pool. Its always phenomenal knowing how our staff members do always their best to assure our guests have a fabulous time, we are truly proud of our team! We look forward on welcoming you again soon! Best regards, General Management
Read more
phatface05 wrote a review Nov 9
Fort Lauderdale, Florida16 contributions2 helpful votes
I booked 2 rooms via a travel website based on the great reviews. The hotel staff was amazing and very accommodating giving the circumstances and conditions of the hotel due to a recent storm they experienced. I was given the option to stay at either of the sister hotels (Royal Solaris or GR Solaris) because the Caribe restaurants, bars and activities were non operational. I opted to stay at the Caribe and my rooms were upgraded from Lagoon view to Ocean view and I had the best rooms (2108 & 2109) the beach was literally 10 steps away!!! Staying at the Caribe, the restaurants were closed so we utilized room service and the restaurants and bars at both sister hotels. The only negative is the bars at the hotels closed at 11PM and only serve beer during the last 30mins. On our last day we met Fernando from the entertainment staff at Royal Solaris and he was amazing. Overall I would love to visit again when conditions return to normal and I can experience the Caribe with all the amenities. The hotel was very clean and the environment was relaxing. The only caution is be on the look out for the "90min" presentation.
Read more
Date of stay: October 2020Trip type: Traveled with friends
1 Helpful vote
Helpful
Share
Response from Hoteles Solaris de Mexico, General Manager at GR Caribe by Solaris
Responded 2 weeks ago
Thank you for taking the time to share your comments with us regarding your recent stay. It's fabolous reading how much you have enjoyed your visit to GR Caribe! We are glad you enjoyed the rooms and the service from our staff members.We appreciate your feedback of the features that need more of our attention, we will continue working to improve for your next visit. We look forward on welcoming you again soon! Best regards, General Management
Read more
MexicanTrav wrote a review Nov 9
Monterrey, Nuevo Leon143 contributions26 helpful votes
Me and my partner visited GR Caribe for the 3rd time and we were not disappointed. The hotel really needs a rather urgent renovation but we are sure they will work on that soon (we have to remember they just got out of a major hurricane). They really make up for this with their wonderful service though. Most of the people working at this property are really nice and they do a great job making their guests feel welcome and taken care of. Special thanks to IRMA and JEYSON by the pool, they are the best!!! I really hope they renovate the hotel as soon as it is possible! We really like it and want to keep coming back. Please be advised that during our visit, food was only available at the sister restort next door. We didnt really care as it is a short walk and we prefer the pool and jacuzzi of the Caribe building but maybe it is something you might want to consider.
Read more
Date of stay: November 2020
Rooms
Location
Service
Helpful
Share
Response from Hoteles Solaris de Mexico, General Manager at GR Caribe by Solaris
Responded 2 weeks ago
Thanks for taking the time to share your very detailed review regarding your recent stay. Thanks so much for your compliments towards our staff and our facilities and services, its wonderful knowing how much you and your partner had a fantastic third time and enjoyed so many things from your vacations! We look forward on welcoming you again soon! Best Regards, General Management
Read more
Previous
PRICE RANGE
$146 - $319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gr caribe by solaris cancun hotel cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
200
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about GR Caribe by Solaris
What are some of the property amenities at GR Caribe by Solaris?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at GR Caribe by Solaris?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at GR Caribe by Solaris?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at GR Caribe by Solaris?
Yes, free parking is available to guests.
What are some restaurants close to GR Caribe by Solaris?
Conveniently located restaurants include NAVIOS Fusion Mexican Food, El Galeon del Caribe, and Km 19. 5 Restaurant & Bar Cancun.
Are there opportunities to exercise at GR Caribe by Solaris?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does GR Caribe by Solaris have an airport shuttle?
Yes, GR Caribe by Solaris offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at GR Caribe by Solaris?
Yes, dry cleaning and laundry service are offered to guests.
Does GR Caribe by Solaris offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at GR Caribe by Solaris?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to GR Caribe by Solaris?
Many travelers enjoy visiting Zona Arqueologica El Rey (1.8 miles) and Scorpion’s Temple (4.5 miles).