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Hotel Hacienda de Castilla

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Hotel Hacienda de Castilla
Hotel Hacienda de Castilla
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179 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Hyderabad, India
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 25, 2016

Clean Comfortable, Decent food, far from the madding crowds , but borders a poor run down locality.We came in at lunch time and left at 4 the next morning. Decent bar and a sweet little pool that our granddaughter loved

Helpful?
2 Thank nikrang
Gold Coast, Australia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 12, 2016

Very basic hotel. Beds not very confortable and shower/bathroom very old but ok for just one night. Water fountain where you can get water and fill bottles up in the hallway.. There was a pool but it was a bit murky. Prob would not put my head under if you do swim in it. Breakfast was at a sister hotel... More 

Helpful?
1 Thank Chrystelle J
Moncton, Canada
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 28, 2016

Includes air conditioning and a nice shower. Provides room service from their small on-site restaurant. If you don't need to be on the hotel strip or on the water, this is a good place to stay. Situated in a very poor neighborhood. However, taxis available at front door and very close to bus stops and Tulum Avenue.

Helpful?
2 Thank lyngodin
Boise, Idaho
Level Contributor
422 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 438 helpful votes
3 of 5 stars Reviewed February 24, 2016

This is an older budget hotel. The wi-fi doesn't always work, and some of the towels are threadbare. There is a restaurant, which is ok, though minimal offerings. One night we stayed here it was quiet and staff was very helpful and everything was fine. The second night it was super loud, and management did not do anything about the... More 

Helpful?
2 Thank DAEsmae
Prague, Czech Republic
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed February 17, 2016

I have a very bad experience in this "hotel". I have booked a room through a travel agency for 3weeks(worst mistake I have ever made) and after a few days I went on a trip around Yucatan with a rental car. I have informed the hotel that I will not be here for some days and that i have left... More 

Helpful?
8 Thank Gringo911

Travelers are raving about these Cancun hotels

Oz
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 31, 2016

for $32 USD per nite, this was not supposed to be a luxury hotel. Location - Just off the main boulevard, Tulum Ave, easy access to bus and taxi; residential. Walking distance to Market 23 - great place to eat and do some shopping. Can even walk to Market 28 ( easier to take the bus), the other shopping area... More 

Helpful?
4 Thank iks_ab_ibble
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed January 25, 2016

I booked myself into this hotel for a week - and stayed one night. The hotel is very dated. My room smelled funny and the sheets and towels, pillow cases etc. were all so old and worn it was terrible. The restaurant was very good I will say. The neighborhood was downright nasty. Picture trash covering the streets, dozens of... More 

Helpful?
2 Thank ChrissyHW
Oldenburg, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 22, 2015 via mobile

Very Bad wifi connection. Rooms are OK and they are clean. Very close to the ADO Busstation and market28. At the pool the air con from the neightbour kills every silent second. Food is OK but not more.

Helpful?
3 Thank Benjamin W
Utrecht, The Netherlands
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed December 6, 2015

Quiet location, near the ADO-busstation and shops where me and my husband only stayed for 1 night. Friendly guy at the reception desk and good food in the restaurant for diner and breakfast. Enough choice, good price! Rooms (with airco!) and the bathroom is ok. The pool itself is tiny, but perfect for a refreshment. The terrace, reception and poolarea... More 

Helpful?
1 Thank Urs40
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 29, 2015 via mobile

Pro - Budget place. - Room is pretty clean. I stayed here for entire week, cleaning staffs does good job. - Close to local culture, this is a plus for me personally. If you are all inclusive resort person, this is not for you. - I don't speak Spanish, I find staff are friendly. Con - Can be little challenging... More 

Helpful?
1 Thank Kenny S
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Amenities (28)
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The Hotel (49)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room

Additional Information about Hotel Hacienda de Castilla

Address: Calle 17 sm. 64 mz. 23 lote 9-14, Cancun 77524, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $21 - $31 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hacienda de Castilla 3*
Number of rooms: 43
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