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Carretera a Punta Sam Km. 5.2 Mza 9 Lote 3 SM-2 Zona Continental de Costa Mujeres, Cancun 77400 Mexico
Lowest prices for your stay
Hotel direct offer!TAFER Life Mexico your way
Booking.com
$357
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Free cancellation until 08/26/22
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$567
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WIOL.com
$229
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Free cancellation until 08/20/22
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Traveler (6540)
Room & Suite (1354)
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What is Travelers’ Choice Best of the Best?
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Villa del Palmar Cancun
Updated 06/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 271 hotels in Cancun
Location
3.9
Cleanliness
4.7
Service
4.4
Value
4.3
2022 Travelers' Choice Best of the Best
Villa del Palmar Cancun beach resort is an unparalleled Mexican oasis for both room only and all inclusive vacations in Mexico, offering a best price guarantee. Delighting visitors of all ages seeking the ultimate in relaxation, luxury accommodations and gourmet cuisine, you can be sure to enjoy fabulous experiences at this Cancun all inclusive resort.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Indoor play area for children
Valet parking
Paid wifi
Hot tub
Pool / beach towels
Swimming pool toys
Infinity pool
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Poolside bar
Diving
Snorkeling
Aerobics
Entertainment staff
Karaoke
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
iPod docking station
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Romantic
Languages Spoken
English, Spanish
Hotel links
Special Offer:TAFER Life Mexico your way
6728Reviews823Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Nadia J wrote a review Aug 12
1 contribution
Spent 6 nights at the resort with a family of 7. Butlers Valeria and Rafael always checked on us to make sure all our needs were met. Communication was excellent! Out by the water sports activities, Alvin and his team were so helpful and fun! Learned to Kayak, family enjoyed the the paddle boards. Nelsy and Leticia at the Village Spa were amazing! Took the Catamaran to Isla Mujeres for the day. Marco and his crew were fantastic! Kids loved the snorkeling, paddle boards, and swim. Marco was very informative and gave us great advice for our free time in Isla Mujeres. We got a mini photo shoot done by the boat photographer which was a lot of fun and for a reasonable cost. Another photographer, Manuel took our photos by the deck before boarding the catamaran and was so kind to send them digitally to us as promised. Overall, great experience. Every staff member we met treated us with respect and made us feel very welcomed. They all have great work ethic!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juan Gonzalez, Director General at Villa del Palmar Cancun
Responded yesterday
Dear Nadia, It is an honor to receive an amazing review from our valued guests and we would like to thank you. We are most delighted to learn that you had a wonderful experience at the Resort and had the opportunity to enjoy all the facilities and services we offered. Also, we have taken a note of your comment and will share it with the team. We thank you on behalf of our team. Best regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún
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Kaari N wrote a review Jan 2022
Minneapolis, Minnesota15 contributions10 helpful votes
Hotel's Favorite
We have been visiting since 2016 for my 50th birthday. Every trip has been memorable. This time we stayed at Garza Blanca, but we were able to visit all of the VDP amenities as well. Cesar in Carpachio's is so full of joy and fun. What a great treat to have him as a server. The food is predictable which is great because it is good and fresh. We always visit the Village Spa as well and there was no disappointment at all! Victoria offered wonderful services for both a massage and a facial. Would like to see the locker room upgraded, but the experience was fantastic nonetheless. Adrian and Oeliander at Davino bar also are great! Such fun they have! They even remembered us from a year ago! We are owners so maybe we are a bit prejudiced, but we love coming back to VDP/GB Cancun. :)
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Date of stay: January 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Juan Gonzalez, Director General at Villa del Palmar Cancun
Responded Jan 24, 2022
Dear kaariantonette Thank you for sharing such kind words and for your loyally staying with us for the last years. We deeply appreciate and highly value loyal guests like you. I am beyond thrilled to know you thoroughly enjoyed this year’s stay and that your interactions with our team were so pleasant. It is truly our pleasure to ensure your time with us is nothing short of spectacular and we absolutely look forward to welcoming you back warmly for next year’s at the Villa del palmar Cancún getaway. Kindest regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún
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John H wrote a review Aug 11
1 contribution
Our stay at the Vill Del Palmar was absolutely amazing. Beautiful resort and grounds, rooms were very clean, spacious and well furnished. The staff was so friendly, kind, and helpful. Our server, Noe, at the Adult Pool was the BEST!! He was there for us and waited on every need while still taking care of other guests. Impeccable service with a smile. Thank you Noe! Your friend, The Hefty’s
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juan Gonzalez, Director General at Villa del Palmar Cancun
Responded 2 days ago
Dear John, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún
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Beth Melninkaitis wrote a review Aug 11
Denver, Colorado3 contributions1 helpful vote
Loved every moment we stayed. The food is delicious and the Service is impeccable. Lovely rooms and beautiful ocean views. When we stayed at the pool Eric was attentive and quick to bring out our orders Plus super friendly.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juan Gonzalez, Director General at Villa del Palmar Cancun
Responded 2 days ago
Dear Guest, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún
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Sabrina wrote a review Aug 11
Thornton, Colorado3 contributions
Our 3 families of 15 had the best pool days with Eric our waiter. FABULOUS! So attentive, kept the drinks coming, served the 9 kids with a smile, lots of fun and friendly conversations. Made our days by the lower pool wonderful. Villa Palmar service is amazing. We can't wait to come back.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juan Gonzalez, Director General at Villa del Palmar Cancun
Responded 2 days ago
Dear Guest, Thank you for allowing us the opportunity of hosting you at the Villa del palmar Cancún and for taking the time to share your experience with us. I am very pleased to read that you had an unforgettable experience and that our team did a great job taking care of every detail during your stay. Your comments inspire us to continue improving our guests’ satisfaction. It will be an honor for the Villa del palmar Cancún to welcome you back soon and offer you our hospitality. Kind regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún
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Jan C wrote a review Aug 10
Wauconda, Illinois, United States31 contributions17 helpful votes
Family gathering of 9 people from two different states - including grandchildren aged 15, 12, 12, and 10!! PROS: Starting with Antonio helping with reservations and his patience -- KUDOS :-) We secured the 3 bedroom waterfront ocean luxury residence -- Plenty of space for all of us and the views were beautiful. All employees were wonderful and extremely friendly. We had Santiago and OT as our butlers and they were so helpful and quick to reply to any of our needs. Carlos at the elite pool was fantastic -- he set up our family every morning with towels etc and so friendly !! Wilhem and Luis at the bar that serviced us at the infinity pool was quick to provide food and drinks as the kids were constantly ordering some kind of blended virgin cocktail!! . We were there nights and the only meal that we all thought lacked something was the American Buffet on Tuesday night!! Highly recommend Davinos and both steak houses at Garza and VDP. CONS we were told the kids could paddle board, but when we got the the area we were told they had to be 16 DEFINITLEY WOULD LOVE TO RETURN TO THE PROPERTY
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juan Gonzalez, Director General at Villa del Palmar Cancun
Responded 2 days ago
Dear Juan C. Thank you for your feedback about your stay at the Villa del palmar Cancún. We are pleased to know you had an exceptional stay and how much you enjoyed our flawless service and gorgeously appointed accommodations. All your comments have been shared with the appropriate departments to follow up accordingly. Please note that our property is under constant renovation to keep providing the finest facilities and services for all our guests. We hope to be your hosts soon again and having the opportunity to exceed your expectations. Warmly, Juan Carlos Gonzalez General Manager Villa del palmar Cancún
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417fabriciov wrote a review Aug 9
Miami, Florida3 contributions
Great family experience from the get go, Mario assisted us with check in, ( it took a while). The room was phenomenal, myself and my three children, (not so little anymore), were very surprised by the actual size and comfort. Room service was superb. Enjoy the water activities. Aside from the chilaquiles, a highlight of our trip were the poolside activities lead by Natalia, waterpolo, volley and dance classes. Great get away.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juan Gonzalez, Director General at Villa del Palmar Cancun
Responded 4 days ago
Dear Fabricio. Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún
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Jeremy P wrote a review Aug 8
2 contributions1 helpful vote
This is an edit to a previous review below. Karla, at the front desk, worked to make everything correct and get us into a proper room. She was absolutely amazing and professional in the way she handled everything. Ricardo, Bell Services, was absolutely wonderful in helping us move rooms and even stated, "If we didn't have patrons we wouldn't exist. We should be doing everything to make people happy." He was extremely helpful and attentive. Benito, pool server, was excellent! Mariana, breakfast buffet waitress at Blanca Blue, was very attentive and shared information about the menu that we were unaware of. All in all they are working to make things correct, which is much appreciated, as vacations are not cheap. The food is excellent, if you can get reservations, which are required for dinner. We are currently staying here and extremely disappointed. We were put in a room we did not pay for. The a/c does not work, the hot water does not work. The mini bar was not stocked, there are a number of things missing from the room as well. We are told if we come back tomorrow they may move us to the room we payed for and was advertised. There is a reason you pay for a room with two beds for your kids when you have opposite sex children. Completely disappointed in this place and would definitely suggest you spend your money somewhere else. We come to Mexico at least once a year and this is the worst place we have stayed in 30 years.
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Juan Gonzalez, Director General at Villa del Palmar Cancun
Responded 5 days ago
Dear Jer, Thank you so much for taking the time to write such a detailed and positive review! We are thrilled to read that we have managed to exceed your expectations. I have studied your feedback very carefully and shared with the team the areas for improvements. We are grateful for the feedback that we take as a continued improvement tool. We’re looking forward to having you again as our Guest. Kind regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún
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Diana M wrote a review Aug 8
1 contribution1 helpful vote
Our one bedroom suite was very nice. Zamá the Mexican restaurant at the pool restaurant was great. We ate there daily for lunch. The food was excellent, so fresh, also great drinks. Miguel Canche at the beach bar was amazing. So friendly and made the best drinks. The Hiroshi restaurant had great food and a very good wait staff. The Italian Davino restaurant was amazing as well. Those were our 3 favorite restaurants. The beach was beautiful with great views. Highly recommend this hotel.
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Date of stay: July 2022
Location
Cleanliness
Service
Room Tip: Would highly recommend a suite. Includes a kitchen, washer and dryer and two bathrooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Juan Gonzalez, Director General at Villa del Palmar Cancun
Responded 5 days ago
Dear Guest, Thank you for allowing us the opportunity of hosting you at the Villa del palmar Cancún and for taking the time to share your experience with us. I am very pleased to read that you had an unforgettable experience and that our team did a great job taking care of every detail during your stay. Your comments inspire us to continue improving our guests’ satisfaction. It will be an honor for the Villa del palmar Cancún to welcome you back soon and offer you our hospitality. Kind regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún
Read more
Stephen wrote a review Aug 8
Baltimore, Maryland1 contribution
Lovely place. Just the right balance between party and quiet and family. We went for a dinner at the Ritz Carlton for my wife's birthday, and we were stunned by how much we preferred this resort over the the Ritz. Look for Eric by the beach or the pool nearest it. He calls himself Two shots, but he should call himself the best customer service ever. He just pretends he hear us order more margaritas, and he wasn't wrong.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: Good if you want all the good of Cancun while being able to turn it off and relax.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juan Gonzalez, Director General at Villa del Palmar Cancun
Responded 5 days ago
Dear Safari, Thank you for taking the time to share your review of your recent stay with us. I am delighted you enjoyed everything from the staff to the rooms and to the overall atmosphere. We cannot wait to welcome you back! Warm regards, Juan Carlos Gonzalez General Manager Villa del palmar Cancún
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PRICE RANGE
$154 - $433 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
villa del palmar cancun hotel playa mujeres
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
415
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Frequently Asked Questions about Villa del Palmar Cancun
Which popular attractions are close to Villa del Palmar Cancun?
Nearby attractions include Capilla de Guadalupe (4.6 miles), Playa Norte (3.9 miles), and Rafa Nadal Tennis Centre (2.8 miles).
What are some of the property amenities at Villa del Palmar Cancun?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Villa del Palmar Cancun?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Villa del Palmar Cancun?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Villa del Palmar Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Villa del Palmar Cancun?
Conveniently located restaurants include Mumma Rooftop Bar, Restaurante Käajal, and Capricci Pizza & Sfizi.
Are there opportunities to exercise at Villa del Palmar Cancun?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Villa del Palmar Cancun have airport transportation?
Yes, Villa del Palmar Cancun offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Villa del Palmar Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Villa del Palmar Cancun?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Villa del Palmar Cancun offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.