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The Royal Caribbean

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Traveler (1436)
Pool & Beach (468)
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Overview
Hotel website
Kukulcan Boulevard Km 17.5 Hotel Zone, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from The Royal Caribbean
Special Offer: Package Deal
Hotel deals
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Reviews (2,470)
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1,940 results
Traveler rating
1,107
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LanguageEnglish
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1,107
526
182
55
70
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1 - 5 of 1,940 reviews
Reviewed yesterday

Royal Caribbean September 2018 for July 2019 for a 8 - day cruise. $700.00 to leave the booking ,re - book a $100.00 per person for us $ 300 .00 re - booking fee . Be care ful of hidden fees ,fees !!!

Thank hherman5121
Reviewed 5 days ago

The bedrooms, bathrooms, living room, kitchen and balconies were all expansive. Plenty of space to move around cook, hang out, play games and watch tv with other couples. Plenty of activities including ceramic painting and Latin dance lessons. Onsight supermarket made it easy to prepare...More

Thank Vickilynn111
Reviewed 5 days ago

The Royal Caribbean is a fantastic place to stay. Clean and tidy rooms. Beautiful views. Beach front. Excellent staff. We had a great time! We will be coming back. Pool was clean and beautiful. Daily room service.

Review collected in partnership with this hotel
Thank maureenrotunno
Reviewed 6 days ago

Keeping tabs on our expenditures and outings was not cool, being asked constantly where we were heading was a big headache. Unable to use laundry facilities when we needed to. To use gym we had to pay extra!! At check out clerk was rude and...More

Review collected in partnership with this hotel
Thank riverad2776
Response from Sandra R, Online Community Care Agent at The Royal CaribbeanResponded 5 days ago

Dear Riverad2776, Thank you for taking the time to post about our resort. We always strive to provide our guests with the highest satisfaction rates and we regret not achieving this goal with you. Rest assured the unfriendly behavior you described is not encouraged nor...More

Reviewed 1 week ago

We've been traveling to Cancun staying at The Royal Caribbean many times over the past 15 years. The Service, Resort, Food, Staff always go above and beyond to make our stay memorable. You will not go wrong planning your next stay here or at any...More

Review collected in partnership with this hotel
Thank thedpenrod
Response from Cristobal G, Online Community Care Coordinator at The Royal CaribbeanResponded 6 days ago

Dear Thed, Thank you for taking the time to post about our resort. We're glad to learn you've been visiting for 15 years and we offer a toast for 15 and more years to come! We look forward to welcoming you during your next visit...More

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About
Description
The Royal Caribbean(R) Nestled between a magnificent stretch of powder-white sand and lovingly tended tropical gardens, our two resorts offer an exceptional collection of services... And twice the fun. Escape to ...More paradise. Sink your toes into soft white sand that's always cool to the touch and listen to the murmur of the waves. Start the day with a swim in the pool, work out in the gym or sign up for tennis. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair access
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Spa
,
Top resorts Hotels
,
On the Beach
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Spa
,
Top resorts Hotels
,
On the Beach
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
207
Price range
$96 - $203 (Based on Average Rates for a Standard Room)
Also Known As
The Royal Caribbean Hotel Cancun
,
Royal Caribbean Hotel Cancun
,
Cancun Caribbean Resort Royal
,
Royal Caribbean Resort Cancun
,
Royal Carribean
,
Caribbean Royal
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Spa
,
Top resorts Hotels
,
On the Beach
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
207
Price range
$96 - $203 (Based on Average Rates for a Standard Room)
Also Known As
The Royal Caribbean Hotel Cancun
,
Royal Caribbean Hotel Cancun
,
Cancun Caribbean Resort Royal
,
Royal Caribbean Resort Cancun
,
Royal Carribean
,
Caribbean Royal
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveler (1,436)
Pool & Beach (468)
Room & Suite (433)
Dining (45)
Amenities (47)
Family and Play Areas (16)
Business Center & Event Rooms (3)
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Questions & Answers
Ask a question
deanroc
August 28, 2018|
Answer
Response from Michele J | Reviewed this property |
I know that they Royals were thinking about it, but I do not know for sure if they did buy the Royal Caribbean. Either way, I would bet that you have a great time. Sorry this is sooo late. I have a friend who has an... More
0
Votes
Amyscotty
August 6, 2018|
Answer
Response from shebagirl38 | Reviewed this property |
I've been reading that it's pretty bad but they are doing their best to stay on top of it. I also heard that the government is going to put out a barrier in the ocean so intercept it before it hit's the beaches and they are... More
0
Votes
EmmaC6171
June 12, 2018|
AnswerShow all 2 answers
Response from Parker5819 | Reviewed this property |
I really have no idea. We were told that the property was one of the first timeshares in Cancun and for whatever reason it has to be sold after 40-years elapsed. It's possible that the Royal Caribbean will still own it... More
0
Votes
Room Tips
"Higher floor near elevators and good areas"
Read review
"Spend the extra Pesos/Dollars - Go for the Beach Front! - Its definitely worth it!"
Read review
"upgrade furniture and no balcony on junior suite was a negative"
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"Need to update beds to a more comfortable mattress. otherwise room had everything you need."
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