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The Royal Caribbean

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#38 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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1,705 Reviews from our TripAdvisor Community

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Showing 1,335: English reviews
Cody
Reviewed yesterday NEW

We only spent two nights here because where we were staying booked all the rooms and we had to move. We are so glad we did!! We found our new favorite resort in Cancun. What a shame that we only had two nights! Quiet, very clean, beautiful, well equipped accommodations, very comfortable bed. Great food options, great pool, great beach...

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Helpful?
Thank G8039VHdanielb
Addison
Reviewed 3 days ago NEW

Royal Resorts knows how to make a vacation fun, relaxing and enjoyable. Great activities, good food and accomodations that are second to none. We have been coming for over 16 years and we look forward to our time every visit!

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1Thank elizabethtZ9752EM
Buffalo, New York
Reviewed 3 days ago NEW

Me and my family have been going to the Royal resorts for many years. It is a Fantastic location with great amenities and usually the most helpful and friendly staff. This year was a little bit different, all the wait staff and house keeping were awesome. The Front Desk personnel were the worst I have ever experienced. Ever time I...

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Helpful?
Thank rman830
Gillsville
Reviewed 3 days ago NEW

Loved everything about the resort, we stayed for 5 days and every day during our stay we saw the staff always busy cleaning and maintaining the resort, beach and pool area. Everyone was so friendly and helpful and the food was always on point. Loved the resort and will recommended it to everyone. THANK YOU for an awesome stay for...

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Thank badger225
Scarborough
Reviewed 4 days ago NEW

Great service, the warmest pools and beautiful tropical atmosphere! Spectacular ocean view, sunrise on the Caribbean and sunset on the lagoon. Very spacious beach with umbrellas for shade and very comfortable chaise lounge. Staff always smiling and efficient. As a whole a great vacation resort.

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Thank Gaston L
Overland Park, Kansas
Reviewed 4 days ago NEW

This is a very clean resort - low key and afordible. They have a great grocery store on property. Happy hour and food at the pool side restaurant is very good. It's also a bargain. We had breakfast one day in the restaurant buffet, it was very good. An older crowd here lends to a relaxing and quiet environment. Also,...

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Helpful?
Thank Stew T
Lake Placid
Reviewed 4 days ago NEW

The Royal Sands and the Royal Caribbean are part of the Royal Resorts Time Shares and have been consistently well-maintained and updated over the many years of our ownership. The location on the "hotel zone" strip is very convenient to a multitude of excellent restaurants and walking to two upscale malls (Kulkulcan Plaza and La Isla). Don't make the mistake...

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Thank Darlene F
Bedford, TX
Reviewed 5 days ago NEW

The Royal Resorts have always been 5 star in my opinion. The facilities are immaculate and the personnel are friendly and courteous. Water is safe to drink and food is well prepared which is not the case for many properties in the Caribbean.

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Thank Texan70
Bigfork, Montana
Reviewed 5 days ago NEWvia mobile

Thanks to everyone for making our family trip even more special. We stayed in the "F" wing on the 11h floor with soectacular ocean views. Room was spacious and spotless. Mr Hilario helped us on arrival and departure with luggage and was super nice! Drinks at pool bar very reasonably priced. What a pleasure this place has been. Can't wait...

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Thank laura f
Belington, West Virginia
Reviewed 1 week ago

We have visited Cancun twice a year for several years now and finally found the place we want to call our Cancun home. The Room layout is spacious, clean and the views are amazing. The prices at the resort market and restaurants are very reasonable. We love having everything reasonable close by such as the pool/beach, food, laundry, market. Paying...

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Helpful?
Thank Maureen L
Cristóbal G, Online Community Care Coordinator at The Royal Caribbean, responded to this review

Dear Maureen, Thank you for taking time to post about our resort. We are glad to learn you enjoyed the facilities and ammenities during your visit. It will always be our pleasure to welcome you here at your home away from home. We hope to see you soon! Warm regards.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Caribbean(R) Nestled between a magnificent stretch of powder-white sand and lovingly tended tropical gardens, our two resorts offer an exceptional collection of services... And twice the fun. Escape to paradise. Sink your toes into soft white sand that's always cool to the touch and listen to the murmur of the waves. Start the day with a swim in the pool, work out in the gym or sign up for tennis. ... more   less 

Additional Information about The Royal Caribbean

Address: Kukulcan Boulevard Km 17.5 | Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $122 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Caribbean 3.5*
Number of rooms: 207
Reservation Options:
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Also Known As:
The Royal Caribbean Hotel Cancun
Royal Caribbean Hotel Cancun
Cancun Caribbean Resort Royal
Royal Caribbean Resort Cancun
Royal Carribean
Caribbean Royal
Hotel Style:
#11 Family Hotel in Cancun
#18 Romantic Hotel in Cancun
#30 Spa Hotel in Cancun
#33 Top resorts Hotel in Cancun
#35 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Caribbean staff and other travelers.
126 questions
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Green Valley
new jersey
Lake Geneva, wisconsin
29 days ago
Ponte Vedra Beach, Florida

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Questions? Get answers from The Royal Caribbean staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ More than a luxury hotel - spacious home away from home. ”
 of 5 bubbles 792gastonl, 4 days ago | Read review
“Our room was very clean and comfortable - we had a villa that overlooked the water ocean side view and a very nice patio. Kitchen available to cook meals and save $$$ for going out to dinner. ”
 of 5 bubbles stewt2014, 4 days ago | Read review
“The kitchens in the full villas are totally equipped with full-size stove, oven, refrig, microwave. But, who wants to cook when there are so many great restaurants within walking distance or a short $5.00 USD cab ride away.”
 of 5 bubbles 540darlenef, 4 days ago | Read review
“I believe every room has a great view, our's did!”
 of 5 bubbles maureensfamily, 1 week ago | Read review
“We liked the fact that each room had it's own AC unit and controls. You could keep the bedroom cool for sleeping yet open the sliding glass doors to the patio in the living room and enjoy the breeze with out cooling off the whole villa.”
 of 5 bubbles kentc66, 3 weeks ago | Read review
5 of 5
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