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The Royal Caribbean

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Traveler (1396)
Pool & Beach (459)
Room & Suite (431)
Overview
  • Excellent57%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible3%
Travelers talk about
“time share”(134 reviews)
“full kitchen”(74 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from The Royal Caribbean
Special Offer: Package Deal
Hotel deals
Offers from The Royal Caribbean
Special Offer: Package Deal
Hotel deals
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Reviews (2,406)
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1,896 results
Traveler rating
1,080
517
177
53
69
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LanguageEnglish
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1,080
517
177
53
69
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All reviewstradewinds restauranttime sharefull kitchenthomas moore travelliving roomcaptain's covedaily maid servicetimeshare resortel conquistadorpersonal conciergewelcome homefree shuttlenice resortconvenience storeshuttle servicehotel zoneroom key
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1 - 5 of 1,896 reviews
Reviewed 2 days ago

I'm a long time owner so I'll admit to a bias. This is the last year of our membership (after 28 years) so it is bittersweet. I am happy that the Royal Caribbean will be staying in the Royal Resorts family though and will look...More

Review collected in partnership with this hotel
Thank HappyWino2012
Reviewed 4 days ago

Enjoyed our stay very much! The location was perfect and could get buses for everywhere we needed to go. Food and resources in the hotel were great and I highly recommend this hotel to anyone travelling to Cancun :)More

Review collected in partnership with this hotel
Thank maggiereal7879
Response from Cristobal G, Online Community Care Coordinator at The Royal CaribbeanResponded 2 days ago

Dear Maggie, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay at our resort and that you took advantage of its privileged location in the Hotel Zone. We look forward to welcoming you again during...More

Reviewed 5 days ago

I have had our Time Share at RC. And You can count on Royal Caribbean for the last 25 years for top quality. My children and now grandchildren have grown up there. I especially like the breakfast buffet and the pools. Plus the extras for...More

Review collected in partnership with this hotel
Thank Dennis H
Response from Cristobal G, Online Community Care Coordinator at The Royal CaribbeanResponded 4 days ago

Dear Dennis, Thanks so much for writing a review about The Royal Caribbean. We love hearing from our members and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with...More

Reviewed 5 days ago

This was our last week to enjoy our villa with the Royal Caribbean. We are so hoping that the Royals purchase this property back but time will tell. We moved from the Royal Islander to the Royal Caribbean and really had no issues. We had...More

Thank shebagirl38
Response from Cristobal G, Online Community Care Coordinator at The Royal CaribbeanResponded 4 days ago

Dear Sheba Girl. Thank you for taking time to post about our resort. We always love to hear abou our members' experiences and being part of their vacation memories are a great honor for us. We're certain that your insights about safety in Cancun will...More

Reviewed 1 week ago

The hotel is dated but well maintained. Our group was made up of 3 families and we occupied 3 rooms. The rooms were clean and equipped with the basic necessities. The property - lobby, restaurants, bar, stores, pool, and access to the beach - was...More

Review collected in partnership with this hotel
Thank Erm106
Response from Sandra R, Online Community Care Agent at The Royal CaribbeanResponded 4 days ago

Dear Erm106, Thank you for taking the time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We apologize if we failed to assist you with a third towel in...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Center with Gym / Workout Room
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Wheelchair access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$102 - $241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Cancun
#18 Romantic Hotel in Cancun
#33 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$102 - $241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Cancun
#18 Romantic Hotel in Cancun
#33 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveler (1396)
Pool & Beach (459)
Room & Suite (431)
Dining (44)
Amenities (47)
Family and Play Areas (16)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Emma C
June 12, 2018|
AnswerShow all 2 answers
Response from Parker5819 | Reviewed this property |
I really have no idea. We were told that the property was one of the first timeshares in Cancun and for whatever reason it has to be sold after 40-years elapsed. It's possible that the Royal Caribbean will still own it... More
0
Votes
CindyB5977
April 26, 2018|
AnswerShow all 2 answers
Response from GetmeouttaMN |
You will likely have to leave a credit card deposit for damages, incidentals, etc but as long as you each use your key card for the purchases you each intend to pay for, your bill will be split by name on the keycard and can... More
2
Votes
Rob S
April 19, 2018|
Answer
Response from Marie G | Reviewed this property |
Unfortunately no. I believe its $8 US per day. From what I heard from other guest, there are different fees at other Royal Resorts. Not sure if any are free.
0
Votes
Room Tips
"All the rooms have an ocean or pool view. Get a room at a high floor."
Read review
"If you want ocean front - then the A, G, and H buildings have the closest ocean front views."
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"Upper floor rooms had great views both from balcony and from back."
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"all suites were identical and all offerred a good view of the pool and caribbean"
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