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The Royal Islander All Suites Resort

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#37 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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The Royal Islander All Suites Resort
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1,858 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Islander All Suites Resort
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Showing 1,544: English reviews
Saskatoon, Canada
Reviewed May 5, 2015

My wife and I spent the week April 25th to May 2nd at the Islander. This was our 4th stay at this resort and have also stayed at the Royal Caribbean the past few years. Overall we had a nice visit. If you are looking for luxury accommodations you might be disappointed but for us having the flexibility of a...

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5Thank tski_1999
Regina
Reviewed May 3, 2015

Stayed apr25-may2, 2015 with two gf's. Check in was relatively easy. We were going to be put into a 1st floor unit but upon request for something as high up as possible with an ocean view, best he could do was bldg 4, 8th floor which had a great view of pool/complex and ocean. Unit was decent but a tad...

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1Thank Kleibel
New Hampshire
Reviewed May 3, 2015

My husband & I just returned from The Royal Islander, we had booked a getaway through Interval International last minute. When we checked in they gave us a room right next to construction in building 5. The drilling was so loud, we even heard another person asked to be moved while we were at the front desk. They did move...

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2Thank LallX4
Sutton, Massachusetts
Reviewed May 2, 2015 via mobile

We traveled with 3 adults and 2 kids (ages 4 & 6) the week of April 18. All was great. The check in was easy. They accommodated our request for a different building. Our two bedroom room was clean and comfortable (I thought the beds were so comfortable). The pool was perfect. The beach was rough but very clear and...

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1Thank Dotty G
Charlotte, North Carolina
Reviewed May 1, 2015

We stayed in a 1 bedroom villa with a full kitchen. I always like to get the 'bad' out first ... when we checked into our villa the refrigerator in the kitchen was dirty & still had food left in it from the previous occupants. We had to call twice to get someone to respond to get it cleaned. The...

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3Thank DLo66
Teaneck, New Jersey
Reviewed May 1, 2015 via mobile

We are staying at the Royal Islander Cancun from April 25 to May 2, 2015. Today May 1st is our last day. We leave tomorrow. Very nice place. Very comfortable and clean. Perfect family resort. A little distance from down town but the bus stop is not far from the resort. People here are friendly and helpful.

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3Thank Duane A
Reviewed April 30, 2015

Went to the Royal Islander for the second time cause we liked it so well the first time. We went on spring break with a group of teenagers- there was not much excitement for them or many organized games like other resorts we have been to. Security once yelled at us for swearing at the pool because an elderly woman...

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3Thank Andi L
White Plains, New York
Reviewed April 27, 2015

Excellent resort. It has everything a person wants in a good resort. Has well equipped and comfortable suites. Has a beautiful beach and pool. Also has friendly staff. Recommended for anyone who want to have a peaceful and a relaxed holiday

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5Thank Madhavi L
Chapin, South Carolina
Reviewed April 27, 2015 via mobile

Our room was in nice condition, good view, really liked the huge room safe. Housekeeper was tops. But the front desk has no personality. Visits there were not resort friendly, simply business. We are non-smokers and over the week complained to the poolside waiters, security, and the desk about the random smokers. The pool bar area has signs designated as...

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6Thank chinhome
Hughesville, MD
Reviewed April 27, 2015

We have been here several times by exchanging into R.I. We brought a couple with us this time and they loved it! Smooth check in - 2 bedroom, 2 bath. We had the main room which has a king size bed. Our guest had the smaller room which has 2 double beds which they pushed together easily to make a...

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2Thank Fishtherapy
Cristóbal G, Online Community Administrator at The Royal Islander All Suites Resort, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We always strive to provide our members and visitors with the highest satisfaction levels and your kind words point us in the right direction to, hopefully, obtain a 5 out of 5 stars rate during your next visit. We are nothing but simple pieces in Mother Nature's game...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Islander(R)is nestled on the beach and offers enchanting views of the Caribbean and the Nichupte Lagoon. Seek a moment of solitude at sunrise and enjoy blissful hours in the warm sun. ... more   less 

Additional Information about The Royal Islander All Suites Resort

Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $56 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Islander All Suites Resort 3.5*
Number of rooms: 179
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Also Known As:
The Royal Islander Hotel Cancun
Royal Islander Hotel Cancun
Hotel Style:
#10 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#29 Spa Hotel in Cancun
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Islander All Suites Resort staff and other travelers.
142 questions
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Questions? Get answers from The Royal Islander All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Penthouse views are amazing.”
 of 5 bubbles delwinn, 1 week ago | Read review
“Higher rooms have better views of the beach but it takes longer to get there. We chose high up and would choose that again.”
 of 5 bubbles 859calving, 2 weeks ago | Read review
“Mattress is too firm for me but the maid gets foam pads for the bed to make it softer and more comfortable for me.”
 of 5 bubbles 279eileens, 2 weeks ago | Read review
“Check out the Owner's Manuel Cancun online to rent unwanted timeshare weeks from owners. Virtually all weeks and properties are available and prices are negotiable.”
 of 5 bubbles B1849LAmarkf, 2 weeks ago | Read review
“Try to get the villa side, facing the ocean.”
 of 5 bubbles whvt129, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question