We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Royal Islander All Suites Resort

Show Prices
#36 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Royal Islander All Suites Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,852 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for The Royal Islander All Suites Resort
See the most recent reviews
Showing 1,538: English reviews
Reviewed April 25, 2016

I visited this resort earlier in the month before going to Cuba and my experience was overall very good. So I chose to stay there again (at a higher expense than better options) because I had enjoyed my first stay. My second stay was not as good, the room was not that nice, they would not print my boarding pass...

 Report
Helpful?
Thank Doug W
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear Doug W, Thank you for letting us know about your recent stay with us. We're disappointed to hear that your stay fell below your vacation expectations. We apologize for any inconvenience that you experienced during your stay. We appreciate you bringing it to our attention, which gives us the chance to improve future guests' experiences. We always encourage our...

Portland, Maine
Reviewed April 25, 2016 via mobile

Spent a week in a suite with husband. We went from beach to pool each day. Had issue with sink and service was very quick and efficient. Very hard working staff. Never ate on site, easy walk to bus or downtown Cancun. Bed was comfy, place very clean and AC worked great. Good for families too.

 Report
Helpful?
Thank nnuch
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear nnuch, Thanks for taking the time to review your recent stay with us here at The Royal Islander. We are honored that you chose to stay with us for your vacation with your husband. We apologize if you encountered a few issues in your villa during your stay. But we are thrilled to hear that our maintenance staff was...

Monkton, Vermont
Reviewed April 25, 2016

Everyone is so friendly, no cynicism at all. They anticipate what their guests want. The bell folks are on point and always keep track of where their guests are. The beach crew does a great job and everything is so clean!

 Report
Helpful?
Thank Susan S
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear Susan S, Thank you for taking time to post about our resort. We couldn't be happier to hear our guests enjoyed their stay with us. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Chicago, Illinois
Reviewed April 25, 2016

Amazing time! - we rented One Bedroom Suite Ocean View for 6 nights through vacaystay connect; got a great deal because they fill room that might be timeshare (not sure about the arrangement but I saved 20% of the hotel offered price). The hotel is very well maintained and clean, check in was fast. The only thing that bothered me...

 Report
Helpful?
Thank riz1akbar
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear riz1akbar, Thank you for taking time to post about our resort. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We are constantly working to improve the experience of our guests, and truly appreciate your feedback. We hope to welcome you back again soon. Warm Regards.

South Miami
Reviewed April 25, 2016

We had a wonderful vacation and would definitiely go back. We stayed in the penthouse 2 bedroom suite and it was very comfortable and would definitely go back again. The pools, the beach although the surf was a little ruff, the entertainment, the food, and the hospitality of the very kind and wonderful Mexican people that made us feel very...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Judith G
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear Judith G, Thank you for letting us know about your recent stay with us. We're happy to hear that you were able to enjoy yourselves around the resort and hope that the resort staff made you feel right at home. You couldn't give us any higher compliment than a return stay, and we would love to have the ability...

Logan
Reviewed April 24, 2016

This Hotel its Nice and Most of the rooms have a really good view of the ocean! you will find more old people and americans in this hotel. Wich has its perks like the pool was empty most of the time. At night it was Really quiet and was able to listen to the ocean all night!! :) Perfect if...

Review collected in partnership with this hotel
 Report
Helpful?
Thank TONYALMANZA
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear Tony, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest...

Chicago, Illinois
Reviewed April 24, 2016

We've exchanged our resort for the Royal Islander a few times, and we've enjoyed it each time. It's a great timeshare resort with friendly owners who love to help you choose local restaurants and day trips. We always meet new friends around the pool. We love that it's not all-inclusive and we can eat at restaurants around town. The units...

 Report
Helpful?
Thank Lynn F
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear Lynn F, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. We’re happy to read that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service....

Valley Center, California
Reviewed April 24, 2016

The service is 10+ the food is outstanding and the property is perfectly maintained. The views from the resort are breathtaking and villas are outstanding... weather you are planning a day poolside or sitting on the beach overlooking the Caribbean or venturing out to see the many things that Cancun has to offer.. all your trips can be set up...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Jim W
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear Jim W, Thanks so much for writing a review about The Royal Islander. We love hearing from our members and their vacation experiences. It sounds like you were able to enjoy so many of the tours that you can book directly from our onsite travel agency. We thank you for your continued loyalty and we can't wait to have...

california
Reviewed April 24, 2016

The Royal Islander and Royal Caribbean are the jewels of the Royal Resorts. There are other new ones but they are large and impersonal. The Islander and Caribbean are friendlier and more welcoming. The pools are fantastic and the beach is perfect. Both pools and beach have bar service which is great and a nice happy hour from 3-5 daily....

Review collected in partnership with this hotel
 Report
Helpful?
Thank katedavis
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear katedavis, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. Thanks for the recommendation and we...

N. Providence
Reviewed April 24, 2016

Everything within the resort was excellent. Food was very good. The staff was very cordial and friendly and the view of the ocean was fantastic. The only area that got me discouraged was that I had to pay for Gym services, when my home resort has free services for all vacationers and I am in the gym regularly. I still...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Wanda Z
Sandra R, Online Community Care Agent at The Royal Islander All Suites Resort, responded to this review

Dear Wanda Z, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

Questions? Get answers from hotel staff and past guests. Ask a question

1,434 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1160)
Viewed
Pool/Beach Area (214)
Viewed
Hotel & Grounds (185)
Viewed
Room/Suite (132)
Viewed
View from Room (161)
Viewed
Bathroom (15)
Viewed
Dining (40)
Viewed
Family/Play Areas (7)
Viewed
0:48
Videos (1)
Viewed
Other (405)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (254)
Viewed
Amenities (44)
Viewed
Beach (21)
Viewed
Pool (26)
Viewed
Dining (10)
Viewed
The Hotel (34)
Viewed
Villa (119)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (8)
Viewed
Dining (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cancun hotels
0.3 mi away
Emporio Hotel & Suites Cancun
5.0 mi away
Fiesta Americana Villas Cancun
4.9 mi away
Krystal Grand Punta Cancun
Show Prices
Show Prices
Show Prices
2.9 mi away
The Westin Lagunamar Ocean Resort Villas & Spa
4.8 mi away
Beachscape Kin Ha Villas & Suites
0.1 mi away
The Royal Caribbean
The Royal Caribbean
#35 of 181 in Cancun
1,861 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Islander(R)is nestled on the beach and offers enchanting views of the Caribbean and the Nichupte Lagoon. Seek a moment of solitude at sunrise and enjoy blissful hours in the warm sun. ... more   less 

Additional Information about The Royal Islander All Suites Resort

Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $53 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Islander All Suites Resort 3.5*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with Vacatia, Booking.com, Despegar.com, Priceline and Hotels.com so you can book your The Royal Islander All Suites Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Islander Hotel Cancun
Royal Islander Hotel Cancun
Hotel Style:
#10 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#29 Spa Hotel in Cancun
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from The Royal Islander All Suites Resort staff and other travelers.
141 questions
Ask a question

See all questions (141)

Questions? Get answers from The Royal Islander All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Penthouse views are amazing.”
 of 5 bubbles delwinn, 6 days ago | Read review
“Higher rooms have better views of the beach but it takes longer to get there. We chose high up and would choose that again.”
 of 5 bubbles 859calving, 1 week ago | Read review
“Mattress is too firm for me but the maid gets foam pads for the bed to make it softer and more comfortable for me.”
 of 5 bubbles 279eileens, 1 week ago | Read review
“Check out the Owner's Manuel Cancun online to rent unwanted timeshare weeks from owners. Virtually all weeks and properties are available and prices are negotiable.”
 of 5 bubbles B1849LAmarkf, 2 weeks ago | Read review
“Try to get the villa side, facing the ocean.”
 of 5 bubbles whvt129, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question