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The Royal Islander All Suites Resort

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#36 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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The Royal Islander All Suites Resort
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1,809 Reviews from our TripAdvisor Community

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Showing 1,501: English reviews
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Teaneck, New Jersey, United States
Reviewed yesterday NEW

The Royal Islander continues to maintain the highest standards. While it is nearly 23 years old it the resort appears to be brand new because of the high level of maintenance. The friendliness and professionalism of the staff can't be beat; this pertains to the front desk staff to the maids that clean your room. Three restaurants, on site, along...

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Helpful?
Thank Jim R
Washington DC, District of Columbia
Reviewed yesterday NEW

I did not have a good experience at this hotel. The layout is very confusing and overly complicated, which, of course, subtly discourages patrons from leaving the resort so you have to spent more time (and money) there. The ATM gives only USD, no pesos, and no one from the resort I asked could tell me where there was a...

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Helpful?
Thank QuickWhitTravel
Portland, Oregon
Reviewed yesterday NEW

Very mediocre in every way. Food was edible, cleanliness was (barely) acceptable, staff was not exactly rude but not friendly or welcoming either. View from room was fantastic. Otherwise the hotel is un-noteworthy.

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Thank m0derncamping
Sutton, Massachusetts
Reviewed 2 days ago NEW

We have been members of the Royal Resorts for over 16 years and have always been so pleased with our experience. Year after year the resort and staff have made our home away from home a pleasant place to be. We now stay for six weeks every year, and the moment we arrive back home we begin planning our next...

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Helpful?
Thank PSalemSutton
Hot Springs Village
Reviewed 3 days ago NEW

RI really caters to its guests. We found it a great place to vacation. The beach is big and accommodations in the rooms are first rate. Staff are very friendly and worked hard to make our stay a memorable one.

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Helpful?
Thank Gary R
Punxsutawney
Reviewed 3 days ago NEW

Welcome home from the minute we step into Thomas Moore at the airport until we reach our resort. Welcome home Mr and Mrs how are you like we never left ... yes its funny they are like our vacation family for close to 30 years and counting! Why everything, food, staff, cleanliness, rooms there is not a bad thing we...

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2Thank Audreyann M
Reviewed 4 days ago NEWvia mobile

I do not recommend this hotel....the room was dirty when we entered...old food still in the fridge and bottles laying around..the towels in the bathroom were dirty, and the tub wasn't draining well. I contacted the front desk and they said they would send someone....which they never did...they even asked us switch rooms in the middle of the stay and...

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Helpful?
Thank nowayjoseman
Reviewed 6 days ago NEWvia mobile

Paco's Tacos has the best fish tacos I've ever eaten! The enchiladas were also amazing! You can enjoy the surf and pool through the window! Grilled pineapple was also amazing! Waitstaff were great! Very fun, laid back vibe! Although shoes and shirts are required to dine here.

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1Thank Linsey H
Brooklyn, New York
Reviewed 6 days ago NEW

I had a room with a beautiful view of both the pool and the ocean. The furniture is old but very well kept. It has a fantastic pool and the water is warm(the way we like ir) Beautiful atmosphere and the staff is very helpful and pleaszant. We really like the place, we have been there several times.

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Helpful?
Thank doris638
Raynham, Massachusetts
Reviewed 1 week ago

Beautiful resort, clean, staff are wonderful, eating place right there. 5 Star*****. Pools were beautiful and easy access to the pools, walk in, pool bar and plenty of lounges.Mini mart right in Lobby,a return trip for sure

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1Thank barbaratippy
Cristóbal G, Online Community Care Coordinator at The Royal Islander All Suites Resort, responded to this review

Dear Barbara, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Islander(R)is nestled on the beach and offers enchanting views of the Caribbean and the Nichupte Lagoon. Seek a moment of solitude at sunrise and enjoy blissful hours in the warm sun. ... more   less 

Additional Information about The Royal Islander All Suites Resort

Address: Kukulcan Boulevard Km 17.5 L-51 | Hotel Zone, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $73 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Royal Islander All Suites Resort 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
The Royal Islander Hotel Cancun
Royal Islander Hotel Cancun
Hotel Style:
#10 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#28 Spa Hotel in Cancun
#31 Top resorts Hotel in Cancun
#33 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Islander All Suites Resort staff and other travelers.
134 questions
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Lebanon, Tennessee

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Questions? Get answers from The Royal Islander All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You can't go wrong with any room”
 of 5 bubbles jimr279, yesterday | Read review
“Let your maid know if you want her to come in the morning she may be able to accomodate you!”
 of 5 bubbles , 3 days ago | Read review
“Ask for a room high up and with a view of the ocean, it's a beautiful view”
 of 5 bubbles doris638, 6 days ago | Read review
“All rooms have beach/ocean views”
 of 5 bubbles C6012GIcindyw, 1 week ago | Read review
“Beachfront villas are great!”
  • Looking north from our balcony
 of 5 bubbles Steve0315, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question