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The Royal Islander All Suites Resort

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Traveler (1355)
Room & Suite (471)
Pool & Beach (286)
Overview
  • Excellent60%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible3%
Travelers talk about
“paco's tacos”(41 reviews)
“el conquistador”(61 reviews)
“thomas moore”(44 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from The Royal Islander All Suites Resort
Special Offer: Package Deal
Hotel deals
Offers from The Royal Islander All Suites Resort
Special Offer: Package Deal
Hotel deals
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,410)
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1,987 results
Traveler rating
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Show reviews that mention
All reviewspaco's tacosel conquistadorthomas mooreroyal marketfull kitchencaptain's covetime sharefree shuttlepersonal conciergeliving roomroom keywelcome homecity busconvenience storegreat vacationbeautiful beachpool bar
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1 - 5 of 1,987 reviews
Reviewed yesterday

Always beautiful and very accommodationg the Royal Hotels are. Beach is beautiful, one of the best trips this time due to meeting such a helpful bellboy names Ricardo Cardenas. He was so helpful, had an amazing sense of humor and always a smile. Every time...More

1  Thank malisaspivey
Reviewed 3 days ago

Had to book here last minute after a change of plans, from check in to check out the customer service was fantastic. Every query you had was answered and the staff made sure you never had to stress about anything. wish they served an included...More

Thank Jordyn K
Response from Cristobal G, Online Community Care Coordinator at The Royal Islander All Suites ResortResponded 2 days ago

Dear Jordyn: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to...More

Reviewed 5 days ago

The Royal Islander is a nice resort. Our villa was nice but we had a few issues. All issues were fixed however we still had issues here and there with the main suite toilet. Our family always enjoy visiting the resort. We met some really...More

Thank Diane P
Response from Cristobal G, Online Community Care Coordinator at The Royal Islander All Suites ResortResponded 3 days ago

Dear Diane, Thanks for taking the time to review your vacation at The Royal Islander. We are honored that you chose to stay with us for your family vacation. We apologize if you encountered a few issues in your villa during your stay but we...More

Reviewed 5 days ago

Since our Time Share with The Royals Resorts is up this year (we owned week 17 at the Caribbean) we decided we didn’t want to miss out on the beauty of this location so we purchased week 16 at its sister resort, The Royal Islander,...More

Thank shebagirl38
Response from Cristobal G, Online Community Care Coordinator at The Royal Islander All Suites ResortResponded 4 days ago

Dear Sheba Girl, We're glad to learn about our members' experiences and we appreciate your kind words. It is very important for us to provide our guests with a safe and relaxend environment and we're glad to learn you've enjoyed this during your recent visit....More

Reviewed 1 week ago

If you're looking for a place that feels like home, but where your every wish is someone's command, the Royal Resorts in Cancun is for you. The Islander's staff is friendly and always willing to please. They go out of there way to make sure...More

Thank Donald F
Response from Sandra R, Online Community Care Agent at The Royal Islander All Suites ResortResponded 1 week ago

Dear Donald F, Thank you so much for taking the time to review your recent vacation stay with us. We are so pleased to hear that your stay with us was memorable, and that our staff strived to help make you feel like we were...More

View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair access
Meeting Rooms
Concierge
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$101 - $258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#27 Spa Hotel in Cancun
#33 Top resorts Hotel in Cancun
#35 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$101 - $258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#27 Spa Hotel in Cancun
#33 Top resorts Hotel in Cancun
#35 On the Beach Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (1355)
Room & Suite (471)
Pool & Beach (286)
Dining (58)
Amenities (44)
Family and Play Areas (7)
Questions & Answers
Ask a question
partygirl40
July 17, 2018|
Answer
Response from WayfaringPair | Reviewed this property |
The Caribbean reaches the 30 year limit this fall. The Islander does not reach its limit until 2023. the other Royal Resorts won't reach their limits for a long time. You have nothing to worry about. Even staying close to... More
0
Votes
ESMcK
July 15, 2018|
AnswerShow all 2 answers
Response from WayfaringPair | Reviewed this property |
You can use the facilities while your room is readied. Once you are there, they should try to get your villa ready for you. You should be able to get your keycard readied as you check in even though your room hasn't been... More
0
Votes
kevcor87
July 11, 2018|
Answer
Response from Tribe8877 |
It's everywhere and horrible. It stinks too. Not much room to swim. It's been like this for at least 3 years.
0
Votes