We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Hotel Riu Caribe

Show Prices
#42 of 181 Hotels in Cancun
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Riu Caribe
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

6,965 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 5,206: English reviews
Cancun, Mexico
Reviewed yesterday NEW

Bedding-terrible. Hard as a rock. After about 4+ requests and 24 hrs later they switched our room to a "better" bed. It still was not good. Food-sub par at best. Very bland and very repetitive. People-overall the people are very friendly but unfortunately this doesn't make up for lack of sleep and so-so meals. We would never book with Riu...

 Report
Helpful?
1Thank seesraider
Barry, United Kingdom
Reviewed yesterday NEW

After reading reviews on the RIu Caribe, we were presently surprised with the hotel and all off the staff members. Arrived mid afternoon, welcomed with a drink. Then a block induction and registration process that was fast and efficient. Allocated room 887. No complaints the room was adequate for our purpose, and large enough for 3. Clean and airy, no...

 Report
Helpful?
1Thank Sbib22
London, United Kingdom
Reviewed yesterday NEW

I've recently returned from the Riu Caribe and thoroughly enjoyed my two weeks here. A week or so before the trip, I emailed the hotel and requested a room on the upper levels and I'm pleased to say that the hotel acted on the email. The check-in procedure was one of the easiest that I have experienced. As this was...

 Report
Helpful?
2Thank NJA_7
Reviewed yesterday NEWvia mobile

After reading all the negative reviews before arriving at the riu caribe we were a little anxious but as soon as we entered the lobby our fears we're eased.we received a complementary drink on arrival which was nice we collected our keys and our luggage was brought up to our room on the seventh floor the views of which are...

 Report
Helpful?
2Thank 110,872
Norwich
Reviewed yesterday NEW

This was our second visit to Mexico, our first to the Riu Caribe. We travelled with First Choice/Thomson on 7th Nov - 21st Nov this year. Check-in, after a long flight, was swift and easy. It was done as a group and we were greeted with a much welcome beverage! Our room was on the 8th floor to the side...

 Report
Helpful?
1Thank Peter B
Southampton, United Kingdom
Reviewed 2 days ago NEWvia mobile

Arrived at the hotel in the evening and were given a welcome drink and our keys we weren't shown to our room but our luggage was bought up to us. Hotel is clean although you can tell it's quite old, rooms again clean but very basic, optics in the room vodka, tequila ect and the mini bar is filled with...

 Report
Helpful?
3Thank Clare P
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 3 days ago NEWvia mobile

Went to Riu Caribe in October loved our time at this hotel the weather was fab the hotel is a very good 4star absolutely loved Cancun.The food is plentiful something for everyone the entertainment staff work tirelessly rooms are a little dated but very clean will definitely return to Riu Caribe.

 Report
Helpful?
2Thank A TripAdvisor Member
Halifax, Canada
Reviewed 5 days ago NEW

Stayed in a room on the 8th floor directly facing the beach. Fabulous view of the ocean, the pool. Bonus - nightly free viewings of the Pirate Ships and fireworks, because of the room's position. Food was excellent; fresh, plentiful, and so much to choose from. We ate once at the steak house, but we decided to dine solely at...

 Report
Helpful?
3Thank Carolyne909
Wakefield, United Kingdom
Reviewed 5 days ago NEWvia mobile

A really great hotel. Where to start.... We had a basic room which was very large and comfortable. The bathroom was also massive with twin sinks and a huge shower. The room had a mini bar and optics that were refreshed daily and the rooms cleaned each day to a high standard. All rooms have a sea view The hotel...

 Report
Helpful?
6Thank Sam F
glasgow
Reviewed 5 days ago NEW

Ok to start off, our flight over unless you book two seats together on the flight you WILL be sitting apart just another way of Thomson's getting more money out of you. We even asked if we could sit closer together they didn't even try or bother to try. Bear in mind it's a very long flight!!!! Now the hotel,...

 Report
Helpful?
3Thank dishydonna
Questions? Get answers from hotel staff and past guests. Ask a question

7,936 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (7400)
Viewed
View from Room (507)
Viewed
Pool/Beach Area (1577)
Viewed
Hotel & Grounds (1459)
Viewed
Dining (389)
Viewed
Room/Suite (809)
Viewed
Family/Play Areas (62)
Viewed
Bathroom (85)
Viewed
Business Center/Function Rooms (12)
Viewed
3:52
Videos (11)
Viewed
Other (2489)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (506)
Viewed
Aerial Photography (49)
Viewed
Amenities (36)
Viewed
Beach (29)
Viewed
Oceanview Double Full Room (54)
Viewed
Oceanview King Room (59)
Viewed
Pool (55)
Viewed
Relax Pool (13)
Viewed
Dining (80)
Viewed
The Hotel (69)
Viewed
Upper Level Oceanview Double Full Room (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (13)
Viewed
Dining (5)
Viewed
Room/Suite (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cancun hotels
1.7 mi away
Hotel Riu Cancun
Hotel Riu Cancun
#26 of 181 in Cancun
9,229 reviews
0.2 mi away
Hotel Riu Palace Peninsula
1.6 mi away
Hotel Riu Palace Las Americas
Show Prices
Show Prices
Show Prices
1.9 mi away
Grand Park Royal Cancun Caribe
2.3 mi away
ME Cancun
ME Cancun
#36 of 181 in Cancun
6,029 reviews
0.7 mi away
Grand Oasis Palm
Grand Oasis Palm
#50 of 181 in Cancun
2,707 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in Cancun's resort area. 9-Story building. On the beachfront. Complimentary sun loungers on the beach. 3 Km. /1.9 Miles from a shopping center. 4,5 Km/2.5 Miles from downtown Cancun. 21 Km/13.1 Miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $211 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline and Travelocity so you can book your Hotel Riu Caribe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Hotel Style:
#27 Family Hotel in Cancun
#32 Romantic Hotel in Cancun
#34 Spa Hotel in Cancun
#35 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Caribe staff and other travelers.
444 questions
Ask a question

See all questions (444)

Questions? Get answers from Hotel Riu Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Site says tips included. Everyone tips bartenders.”
 of 5 bubbles seesraider, yesterday | Read review
“Floors 5 and up for good view, and quieter. All are ocean view.”
 of 5 bubbles Carolyne909, 5 days ago | Read review
“Ask for a high floor for the views”
 of 5 bubbles dishydonna, 5 days ago | Read review
“All rooms are sea and pool facing”
 of 5 bubbles teradon, 5 days ago | Read review
“High floor (all rooms are sea view)”
 of 5 bubbles anthonymV4603ST, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay