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Hotel Riu Caribe

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#43 of 180 Hotels in Cancun
Certificate of Excellence
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6,791 Reviews from our TripAdvisor Community

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Showing 5,098: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We arrived on 11 sept for a 2 week stay. When we got to the hotel we had a group check in so it was very quick and easy. We were given a room on the 8th floor but as this was next to a noisy ice machine we asked to change. There was no problem with this and we... More 

Helpful?
3 Thank Becky P
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great hotel, food & drinks perfect. Israel serving drinks around the pool was spot on. Well worth a visit. Bus service was very convenient into town. Only complaints would be the evening entertainment wasn't great

Helpful?
3 Thank Joseph N
Northern Ireland, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

When we arrived at the Riu Caribe we were made to feel very welcome and the staff were very polite. They got us checked in quickly and then they had our bags delivered to our rooms. During our stay we tried all of the restaurants on site and were not disappointed, except for Shangri La, it was just ok to... More 

Helpful?
3 Thank Calum B
Wiltshire, England
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here for 2 weeks in September to celebrate his 40th birthday. Hotel – good size as everything was easy to find, the grounds were lovely, could have done with air con in the lifts, wow they were stuffy! Hotel is quite dated, could do with some work there but not an issue, we had room... More 

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2 Thank Gilf81
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Me and my boyfriend visited 5th September for 2 weeks...weather was over 30 degrees everyday, spent most of our time on the beach, waiters always bringing us refreshments, worked very hard as did all the staff so friendly and polite...the main pool very lively for the younger couples if not there is a quiet pool round the corner. Ask for... More 

Helpful?
2 Thank Becky730
Welland, Canada
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Visited the resort from September 12-18th, and am writing this review to warn ladies that my drink was drugged (roofied) at the pool bar at 2pm on our first afternoon at the hotel. I was drinking with another girl close to my age while my husband was playing a pool game, and her husband was in their hotel room. We... More 

Helpful?
12 Thank Mark M
Bradford, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Arriving to pouring down rain,I thought no! Weather was fantastic. Quick check in. Rooms quite basic but clean and comfy. All staff couldn't do enough fgor you. Pl!entry choice of food and the steak restaurant is lovely. Pool too warm, didn't cool you down but very clean had to get up early to get a decent sun lounger. Beach clean... More 

Helpful?
4 Thank shazza401971
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Seamless holiday from beginning to end in this beautiful hotel. The staff are very attentive and make sure your stay is enjoyable. The bedroom was well equipped with a full and complementary mini bar, actually it's a fridge and a gantry with four different spirits on optic. We never run out of towels or toiletries thanks to our excellent maids... More 

Helpful?
10 Thank Andrew M
King's Lynn, null, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just back from 2 weeks at this Hotel, and must say had a fantastic time..I was a bit apprehensive at first after some of the negative views on Trip Advisor, and being of the Older Generation wondered if we had made a mistake in booking , but so glad to say we had a good time..We were on the 9th... More 

Helpful?
13 Thank Jenny B
Nottingham
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

First off I need to explain why I've knocked 2 stars off from 5 to 3. When booking a hotel we always read the reviews on trip advisor which I guess is what you do otherwise you wouldn't be reading this & always take into account the negative & positive reviews & most did seem positive. To the very minimum... More 

Helpful?
10 Thank countyrich
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Caribe, responded to this review

Dear guest, Thank you very much for choosing our resort for your vacations in Mexico. We regret that your stay at our hotel did not fulfil your conception in general. Our policy is to make every attempt to please and keep our guests content. First of all we would like to apologise that you did not like the location of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Beach (29)
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Oceanview Double Full Room (54)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in Cancun's resort area. 9-Story building. On the beachfront. Complimentary sun loungers on the beach. 3 Km. /1.9 Miles from a shopping center. 4,5 Km/2.5 Miles from downtown Cancun. 21 Km/13.1 Miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $196 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Hotel Style:
#27 Family Hotel in Cancun
#32 Romantic Hotel in Cancun
#34 Spa Hotel in Cancun
#35 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
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