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Hotel Riu Caribe

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#43 of 180 Hotels in Cancun
Certificate of Excellence
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Hotel Riu Caribe
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6,799 Reviews from our TripAdvisor Community

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Showing 5,103: English reviews
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Me and my husband went on Sep 23, every thing was perfect!!! The manner of the workers!! The foods!!! The programs!!! Ohh my God!! They are so kind and polite!!! Every thing was so neat and clean!! I recommend here to every body!!! Thanks Riu Caribe !!!

Helpful?
5 Thank Bita H
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My experience at this hotel in Cancun was one of the best I've ever had. I enjoyed the service, the atmosphere around where it was calm, relaxing and also entertaining. The interior of the hotel is classy and there is many areas where you can sit, lay back and take in the Mexican sunshine. Moving on to the food -... More 

Helpful?
6 Thank Charlotte A
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

All round good hotel Food is nice , I'd recommend the steak house but not the Asian resturant , inside buffet is nicer than outside for lunch unless they have the bbq going which was really nice Good selection of drinks and they will try and make any cocktail u ask for Rooms cleaned everyday and bar stocked in room... More 

Helpful?
8 Thank 970debbig
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Awesome hotel.. Friendly staff.. Ocean view room over the 9th floor.. Thanks concierge Luis... Only vacation turned into honeymoon trip 😍😍 close to all places including downtown cancun.. Clean rooms.. Good room service... Good food with plenty of choices..

Helpful?
7 Thank Kenneth F
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We arrived on 11 sept for a 2 week stay. When we got to the hotel we had a group check in so it was very quick and easy. We were given a room on the 8th floor but as this was next to a noisy ice machine we asked to change. There was no problem with this and we... More 

Helpful?
10 Thank Becky P
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The place was very clean & beautiful. it was the best resort i have ever stayed at. The staff was very freindly and would do anything to accomodate you. Special props go out to Sam at the front desk. Sam you deserve a promotion for exceptional customer service skills!!!!!! to the bartender Carlos, man you are the best. Not only... More 

Helpful?
3 Thank Donald M
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Great hotel, food & drinks perfect. Israel serving drinks around the pool was spot on. Well worth a visit. Bus service was very convenient into town. Only complaints would be the evening entertainment wasn't great

Helpful?
5 Thank Joseph N
Northern Ireland, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

When we arrived at the Riu Caribe we were made to feel very welcome and the staff were very polite. They got us checked in quickly and then they had our bags delivered to our rooms. During our stay we tried all of the restaurants on site and were not disappointed, except for Shangri La, it was just ok to... More 

Helpful?
5 Thank Calum B
Wiltshire, England
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here for 2 weeks in September to celebrate his 40th birthday. Hotel – good size as everything was easy to find, the grounds were lovely, could have done with air con in the lifts, wow they were stuffy! Hotel is quite dated, could do with some work there but not an issue, we had room... More 

Helpful?
4 Thank Gilf81
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Caribe, responded to this review

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We always welcome feedback from our customers, since it gives us the opportunity to make appropriate improvements and changes where necessary. It is important to us that our guests feel welcome and comfortable at our hotel. The ethos of our staff... More 

London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Me and my boyfriend visited 5th September for 2 weeks...weather was over 30 degrees everyday, spent most of our time on the beach, waiters always bringing us refreshments, worked very hard as did all the staff so friendly and polite...the main pool very lively for the younger couples if not there is a quiet pool round the corner. Ask for... More 

Helpful?
3 Thank Becky730
Questions? Get answers from hotel staff and past guests. Ask a question

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Oceanview Double Full Room (54)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located in Cancun's resort area. 9-Story building. On the beachfront. Complimentary sun loungers on the beach. 3 Km. /1.9 Miles from a shopping center. 4,5 Km/2.5 Miles from downtown Cancun. 21 Km/13.1 Miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $195 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Hotel Style:
#27 Family Hotel in Cancun
#32 Romantic Hotel in Cancun
#34 Spa Hotel in Cancun
#35 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
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