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Hotel Riu Caribe

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#47 of 182 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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7,062 Reviews from our TripAdvisor Community

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Showing 5,269: English reviews
helsinki
Reviewed yesterday NEW

The hotel have all possibilities to be good quality resort, but unfortunately it has for decided to be middle class, noisy resorts. Unfortunately, some of the guests take the joy out of it and make a noise day and night. However, the staff is very high standard, nice and service-minded.

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3Thank kaveriHelsinki
Laurel, Maryland
Reviewed 2 days ago NEW

The food was average. The biggest buffet had plenty of mediocre food. A few sit down restaurants, but poor selection.The food by the pool was much worse, but if you wanted to stay on the beach and grab something(like you are at a cook out or picnic) I guess it was ok. I never had a great meal... I wasn't...

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2Thank DVacay443
Buzzards Bay, Massachusetts
Reviewed 3 days ago NEWvia mobile

Just sitting in the airport after leaving the RIU Caribe. I must say that i read quite a few reviews before my trip from folks who are obvioulsy stuffy and tough to please. I know this because the staff, And i mean the entire staff went out of their way every day to make sure we had everything we need....

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4Thank johnstewartkofc
Reviewed 4 days ago NEW

I have to say a big thank you to the Direccion Hotel Riu Caribe, Alba Regueiro. I emailed before we left to see if we could get the rooms on end with the large balcony for all of our group. When we checked in we all had the rooms we had dreamed about . (987) was our room. The staff...

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4Thank Julie Y
Bolton, United Kingdom
Reviewed 5 days ago NEWvia mobile

Here at Riu Caribe cannot fault it . Food in restaurant excellent , staff very friendly, room nice . Not sure if 4 or 5 star but really doesn't matter. Was unsure before we came but if just want a nice place and nice hotel this is faultless we will definitely return .spirits branded waiter service on beach easy enough...

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6Thank davesue088
Reed City, Michigan
Reviewed 5 days ago NEW

Pros: Excellent and friendly staff. Clean - even the outside bathrooms by the pool were spotless. Bartenders all over to get what you need - even on the beach. Nice beach area. Buffet is very good. Open steak house by the pool is good. The Mexican and Asian place are just so-so. We had an oceanfront junior suite. The room...

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4Thank lvtocmp58
Glasgow, United Kingdom
Reviewed 5 days ago NEW

The hotel is fantastic, with its own private beach. The staff cannot do enough for you bringing cocktails on to the beach as often as you want it's so relaxing. Your room has a mini bar which is filled every day there are also optics on the wall. The cleaners are in every day too, with fresh towels and anything...

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2Thank rosenamac
Reviewed 5 days ago NEW

Let me start off by telling you how RIU hotels & their choice of external vendors RUINED my wedding day. I have clear instructions and an email paper trail following what we asked for our special day, nothing which was delivered to us. I am extremely dissatisfied that no one listened to us for our wedding day, but rather did...

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5Thank Ron L
RiuHotelsandResorts, Online Reptuation Manager at Hotel Riu Caribe, responded to this review

Dear guest, Many thanks for sharing your experience with us. We appreciate the opportunity to respond. As a service minded hotel chain, it is disappointing to hear that you encountered inconveniences in our property as mentioned in your review and that it caused your holiday to be less enjoyable. We are deeply disappointed to find that our team did not...

Bacup, United Kingdom
Reviewed 5 days ago NEW

This is a good hotel cleaners about all over it is spotless. Most of the staff are very helpful and pleasant. There is plenty of choice for food and it is very good, waiters in restaurant are all exceptional, good fun and hard working [as are all staff]. We were given a junior suite as we were celebrating our anniversary...

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4Thank Dee181970
Reviewed 5 days ago NEW

We stayed here from 28th dec - 15th Jan..Our room was located on the 7th floor. Upon arrival from the airport which was around a 20 min journey, Porters would take your bag up for you and you are prompted to check in, they hand you a drink on arrival which is a nice touch, you are then given red...

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10Thank Karen L
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in Cancun's resort area. 9-Story building. On the beachfront. Complimentary sun loungers on the beach. 3 Km. /1.9 Miles from a shopping center. 4,5 Km/2.5 Miles from downtown Cancun. 21 Km/13.1 Miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $222 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Hotel Style:
#27 Family Hotel in Cancun
#32 Romantic Hotel in Cancun
#35 Spa Hotel in Cancun
#36 Top resorts Hotel in Cancun
#41 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Caribe staff and other travelers.
485 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a high floor for ocean view rooms”
 of 5 bubbles DVacay443, 2 days ago | Read review
“Request higher floors above level 6”
 of 5 bubbles 503juliey, 4 days ago | Read review
“Oceanfront Junior Suite with large balcony. Full view rooms.”
 of 5 bubbles lvtocmp58, 5 days ago | Read review
“the higher the floor the better shower pressure i believe or we was unlucky.”
 of 5 bubbles karenlR2562VX, 5 days ago | Read review
“it's pretty much the same anywhere in this hotel.”
  • Great view from the room
  • Beautiful!
  • This is the view from our friends room. They shot off fireworks!
  • I thought this was a cool pic.
  • Shower
  • Our room:) They had a liquor dispenser in there too:)
  • Nice Shower.
  • View from the room. Pirate Party Ship back there.
 of 5 bubbles madisong694, 6 days ago | Read review
5 of 5
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