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Hotel Riu Caribe

#36 of 180 Hotels in Cancun
Certificate of Excellence
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Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
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1 room 1 adult
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6,117 Reviews from our TripAdvisor Community

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Ellesmere Port, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

Brilliant great friendly staff rooms spotless food was great facilities in the rooms great would recommend this hotel to everyone been 6 times and will go back again.when there we took the helicopter ride well worth the money. Take the Captain Hook boat trip at night amazing .

Helpful?
Thank cooper343
Colne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I have taken my family here for the last 4 years kids club and entertainment seem to take care of the kids all day and night suba diving for all skills thing great team of instructors three large pools fantastic food pool bars waiter service and all shops just a 15 min walk away

Helpful?
1 Thank Gary H
Kent, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Staff very friendly, good food,clean rooms beach beautiful. Excellent holiday. I would visit this hotel again it is good value for money. Very clean and decoration good.Not too far from the airport . Local buses stop outside the hotel and run every 5 to 10 minutes to each end of Cancun .

Helpful?
Thank 176diane
A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW via mobile

Visited this hotel on 21st january for 14 nights. Loads of choice of food, branded drinks and bedroom bar. Couldnt fault overall however, problem with saving sunbeds by pool and beach. People up at 6.30am to reserve with towels. Thomson reps sam and kieran very helpful. During our stay young americans on stag weekend very loud, rude individuals putting lives... More 

Helpful?
Thank A TripAdvisor Member
Saint Joseph, Missouri
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel was open and airy, with marble floors throughout. We had an ocean view room with a balcony. The staff was super friendly and helpful, no matter where you went in the resort, from the front desk, to the restaurants and bars and pool/beach area, and the cleaning staff.

Helpful?
4 Thank Tracy T
Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel has totally won me over. Wasn't sure before I booked it because of a few negative reviews but with excellent service, fantastic food & most important of all excellent entertainment for the whole family. It's a hotel that I'd definitely come again with the family.

Helpful?
9 Thank cheukmanchung
Coventry, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Well, I have just returned from a 2 week stay at this hotel and I don't know where to begin. I have had the best holiday I have ever had. Resources - the hotel has its own mini market which has everything you will need or require down to gifts for people at home, sun tan lotions, bags and medicines.... More 

Helpful?
10 Thank Jemma T
Clinton, Iowa
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The food, the staff and the beach were all fantastic, I've never seen a harder working staff. Rooms clean and great bartenders. The food was excellent and varied. Great shows too, especially the rock and roll show, many fun costume changes. Only negative was the gym or workout area was small and under equipped. Now most people don't workout on... More 

Helpful?
3 Thank Conan S
Hebden Bridge, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

just returned from a 2 week stay at this hotel and went with a open mind after reading a few reviews where people had posted things that they felt could be better , well they either live in Buckingham palace or dream land lol, this hotel and its staff are fantastic , fair enough it might be one of the... More 

Helpful?
9 Thank nasher110
SHROPSHIRE UK
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 1 week ago

Hi All As the title says this was our third visit to the Riu Caribe and we are looking to book again. Everything is just the same as when I reviewed this hotel before, ergo they are doing the job right. Got to mention the staff again though - AMAZING - everyone is so helpful. We did have a little... More 

Helpful?
12 Thank SPARKY102
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Oceanview Double Full Room (54)
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Upper Level Oceanview Double Full Room (62)

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