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Hotel Riu Caribe

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#42 of 181 Hotels in Cancun
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Hotel Riu Caribe
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6,959 Reviews from our TripAdvisor Community

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Showing 5,201: English reviews
Southampton, United Kingdom
Reviewed yesterday NEWvia mobile

Arrived at the hotel in the evening and were given a welcome drink and our keys we weren't shown to our room but our luggage was bought up to us. Hotel is clean although you can tell it's quite old, rooms again clean but very basic, optics in the room vodka, tequila ect and the mini bar is filled with...

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Helpful?
1Thank Clare P
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 2 days ago NEWvia mobile

Went to Riu Caribe in October loved our time at this hotel the weather was fab the hotel is a very good 4star absolutely loved Cancun.The food is plentiful something for everyone the entertainment staff work tirelessly rooms are a little dated but very clean will definitely return to Riu Caribe.

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2Thank A TripAdvisor Member
Halifax, Canada
Reviewed 4 days ago NEW

Stayed in a room on the 8th floor directly facing the beach. Fabulous view of the ocean, the pool. Bonus - nightly free viewings of the Pirate Ships and fireworks, because of the room's position. Food was excellent; fresh, plentiful, and so much to choose from. We ate once at the steak house, but we decided to dine solely at...

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3Thank Carolyne909
Wakefield, United Kingdom
Reviewed 4 days ago NEWvia mobile

A really great hotel. Where to start.... We had a basic room which was very large and comfortable. The bathroom was also massive with twin sinks and a huge shower. The room had a mini bar and optics that were refreshed daily and the rooms cleaned each day to a high standard. All rooms have a sea view The hotel...

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4Thank Sam F
glasgow
Reviewed 4 days ago NEW

Ok to start off, our flight over unless you book two seats together on the flight you WILL be sitting apart just another way of Thomson's getting more money out of you. We even asked if we could sit closer together they didn't even try or bother to try. Bear in mind it's a very long flight!!!! Now the hotel,...

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2Thank dishydonna
Jersey CI
Reviewed 4 days ago NEW

We had a 2 week stay in November, and were very impressed with the hotel. The pool areas were great and if you didn't want to join in the pool games then there was a quieter pool away from the noise. The bar by this pool served the most amazing pizzas, which we indulged it frequently! The food in the...

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3Thank teradon
Reviewed 6 days ago NEW

This is a great resort. We traveled with family including my 1 1/2 year old. We were there for 7 days. Rooms: Not in pristine condition, but always clean. We don't hang out in the room during vacation. The air conditioning was very cool, though don't leave your sliding door open. There is a magnet that controls the air. We...

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5Thank Ann S
Leeds, United Kingdom
Reviewed 1 week ago

We were visiting Mexico for the second time but Cancun for the first time. We arrived at the hotel by coach with a number of other guests and were booked in through a group check in service which we hadn't experienced before but found to be very efficient. Firstly we were given the usual rundown with the holiday rep, and...

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5Thank Anthony M
Reviewed 1 week ago via mobile

PLEASE READ IF YOU DO NOT WANT TO BE DISAPPOINTED LIKE WE WHERE Where do I start with this appalling excuse of a hotel..... We arrived here on Tuesday 1st November after travelling for nearly 13 hours from the uk. We checked in and where given our key for a room on the 9th floor, I had requested high floor....

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12Thank CArdrey
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Caribe, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. In order to fulfill every guest expectations regarding food, our main buffet and...

Saskatoon, Canada
Reviewed 1 week ago

Stayed here a week, nice hotel. Will try and hit some of the lesser known things: - no reservations for a la cartes, first come, first served. No dress code. - After the nightly show in the theatre, There is a (nightly?) club experience where you can go with members of the entertainment team to whatever bar they are going...

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3Thank pearl c
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in Cancun's resort area. 9-Story building. On the beachfront. Complimentary sun loungers on the beach. 3 Km. /1.9 Miles from a shopping center. 4,5 Km/2.5 Miles from downtown Cancun. 21 Km/13.1 Miles to Cancun Int'l. Airport. Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Caribe

Address: Blvd. Kukulcan, Km 5.5, Lote 6-C | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $210 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Caribe 3.5*
Number of rooms: 506
Reservation Options:
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Also Known As:
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Resort Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Hotel Style:
#27 Family Hotel in Cancun
#32 Romantic Hotel in Cancun
#34 Spa Hotel in Cancun
#35 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Caribe staff and other travelers.
444 questions
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Questions? Get answers from Hotel Riu Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Floors 5 and up for good view, and quieter. All are ocean view.”
 of 5 bubbles Carolyne909, 4 days ago | Read review
“Ask for a high floor for the views”
 of 5 bubbles dishydonna, 4 days ago | Read review
“All rooms are sea and pool facing”
 of 5 bubbles teradon, 4 days ago | Read review
“High floor (all rooms are sea view)”
 of 5 bubbles anthonymV4603ST, 1 week ago | Read review
“Our room was on the end so we got an ocean view And lagoon view, otherwise all rooms face the ocean!”
 of 5 bubbles pearlc334, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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