This was our 11th time attending. And this was the 11th time we left completely satisfied with the entire trip. I (we) cannot say enough how grateful we are for all the fantastic employees at this resort and how much pride they put into their jobs. As always we cannot name all the people we come across but a few names need to be mentioned. Jesus, he's a bartender in the lobby, bash, score bar and sometimes quiet bar i think, is our guy and always will be our guy. He's become like family to us and i now call him my brother. Beyond his work he's truly a great man and truly cares about taking care of everyone he serves. He will get an honorable mention every time we go because he deserves it every time. Elias another fantastic employee and bartender, Bryan, server at Sea Flirt remembered our name from the first time he waited out table and greeted us every time we came to eat. Adan, at the premier bar, had just returned to work always remembers us and what we like to drink and shoot. As well as Gerry at the premier bar is always entertaining. Victor, another bartender was also great for us. This time our butler was Lefranc and even though i was probably annoying him at times he always came through with our requests. Apologies to all the staff for not being able to mention the rest of you. From the housekeeping all the way across to the managers, they are all great. We will continue to come and stay here because of the food, the staff, the beach, the party and the overall experience. This is a place to liberate and be free. Everyone is welcome and no one is judged. One last thing i wanted to mention was, the past few times we were there, we've with chatted with a lot of the employees about the private ownership group of the hotel. The stories they've told about how they were treated explain why they all have so much pride in what they do. Never anything but rave towards the owners and how well they treat all of their employees. We love hearing it. In closing. Book the trip. You won't regret it. Cheers from Canada !…
We just went for our 4th time in 2 years. We always love it and already planning our return trip. Arriving and always being welcomed by all the staff. Lefranc is an amazing butler and now a very good friend always so excited to see him and make him work! Hahaha. Tamara starts the trip off right checking us in, so funny! Can’t say enough about Moon as the server always so happy great at her job, nothing better then seeing her smile. Of course all the play makers are amazing and super fun, keeping everyone entertained, Ariel, Sexy Sandy, Val, thanks for the Spanish lessons, the amazing pole dancer Alejandra!! The Rock and Pretty boy so entertaining and funny and the new Aqua man! Elias is an amazing mixologist and keeps you entertained at the bar along with Toño at the pool bar. Liliana at the Pool service desk so funny and always had chairs waiting for us love her so much! Pulido the manger that keeps the restaurants running smooth. Max in security is so good at his job keeping everyone safe. I can’t say enough about this place amazing entertainment, music and food! Make sure you have Salomon take your bags to you room so friendly and always with a smile. We can’t wait to return to who all these people we consider family now. Thank you for everything guys Hasta pronto!!!…
Just back from our trip and have to say for being our first time loved everything. Food was good, drinks good, rooms clean, entertainment amazing! The playmakers were fantastic and engaging with all. Sammy and Muffins definitely made our trip memorable. Nothing like beating the play makers at slip and slide and beer drinking. Solomon, Adrian and Alfredo were so helpful with our bags coming and going and when we had to change rooms. So pleasant and didn’t drag our bags. We decided to become members and were thankful to have Juan as our butler. He checked in multiple times through the day if we needed anything and got all our reservations confirmed along with friendly reminders. The waiters at the buffet were fantastic at bringing things to us not on the buffet. We didn’t sit in just one area and appreciate each and every one of them that made our dining experience pleasant. The quiet pool was a highlight of our trip and became a very busy place that we were able to socialize. We were there during Canadian take over and the music was far too loud to be in the sexy pool. After a few days your body just vibrates with how loud it was. Interesting it wasn’t that loud prior to the take over and when they left it wasn’t that loud. One thing to be careful of is how slippery the floors are in the rooms. Man the title is brutal slippery and heard of many taking tumbles. Put towels down! Everywhere and have dry feet or wear sandals. Probably the friendliest resort we’ve ever been too for people and staff. Little pricy but so fun. Can’t wait to go again.…
I would like to leave my comment here in this box case, mention my butler Isaac was super great with customer service, hospitality and fast traction in every need. only thing he needs to improve his English but his service is great. The food is amazing, awesome restaurants and the clean service was super cool just the pool needs to be more organized. However definitely we will come back.
This place is just WOW! The best party experience we've ever had. We did the playful experience, and we want to make a special mention of our butler Richi, he simply went beyond 🙏 We also did the PREMIER tour and became members, so see you soon for more parties 🎉🎉
Everything was perfect, all about in the pool, the service from liliana and her team, perfect. The service in the sexy pool bar was algo excellent, we Will get back as soon as possible, they are the Best team for funn!!!!
Just getting back from another fantastic trip to Temptation Cancun. We enjoyed ourselves and always got treated very well. The employees always go above and beyond to please their customers. From Lefranc, our butler, Mike the Pool/Cabana Captain, Christian - Romanza Captain, Alex - Restaurant Manager, Sinue in Sutra, Eduardo, and Yamy at Bash... they always treat us incredibly. We love this place for the party... nowhere else in the world is like this hotel.
As always we had a wonderful time. The atmosphere is so much fun. Whenever we needed anything near the pool Liliana was always there with a smile to help out. She was awesome! We can’t wait to go back
We spent 7 days at Temptation’s for our Honeymoon and had the most amazing Time. Jose, our personal butler was there to welcome us, coordinate our dinner reservations, pool beds & the champagne & strawberries. We were able to enjoy a treatment in the spa & his suggestions were right on point. He always makes us feel taken care of like family!!! It’s easy to communicate with him & we look forward to coming back New years Eve!
Another great Halloween at temptation resort and spa. This is my sixth trip over Halloween and I have enjoyed being there over many different months but Halloween has been my favorite and I enjoy seeing so many familiar faces and knowing I will know multiple people every year.