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Occidental Costa Cancun

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Traveler (4112)
Pool & Beach (931)
Room & Suite (784)
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Overview
  • Excellent47%
  • Very good29%
  • Average13%
  • Poor6%
  • Terrible5%
Travelers talk about
“beach bar”(362 reviews)
“hour snack bar”(77 reviews)
“buffet restaurant”(206 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Offers from Occidental Costa Cancun
Special Offer: Join my Barceló
Hotel deals
Offers from Occidental Costa Cancun
Special Offer: Join my Barceló
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,290)
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3,774 results
Traveler rating
1,594
1,113
530
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1,594
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530
284
253
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1 - 5 of 3,774 reviews
Reviewed yesterday

Wonderful place to stay felt welcomed and safe. The staff was very friendly patience welcoming and pleasant. I would recommend this hotel to anyone visiting Cancun. One of the thing I like the most when my friends and I went out at night we checked...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank girlstrip20182018
Hotel's Favorite
Reviewed January 9, 2018

We booked this hotel with Holiday Genie in April 2017, and I have to say they were great. We travelled the week before Christmas and stayed for 11 nights. The staff on our arrival were very friendly and helpful. Our room was on the 7th...More

10  Thank 368molly
Response from ASISTENTEGERENCIAL, Assistant Manager. at Occidental Costa CancunResponded January 10, 2018

Dear 368molly: We thank you for taking the time to leave us the comments of your last stay with us and we have shared your grateful experience, it is our priority to offer memorable experiences to all our guests providing the legendary service and the...More

Reviewed yesterday

Everyone is super friendly and the quality of food and drinks is superior. Bar is fun and bartenders will make you some tasty drinks. Entertainment during the day and at night! I love the buffet and you can sit outside and watch everyone on the...More

Thank uma815
Reviewed 2 days ago

We clearly did not know what to expect because the moment we arrived at Occidental Costa Cancun we were wow'd during every second of our stay. Housekeeping services, drink services, restaurants, pool, beach, activities. I could go on and on. Serena with the events team...More

Thank martellcasey
Reviewed 3 days ago

Overall great experience however, you have to be careful to avoid people who try to get you to see another resort. They work for commissions and harass newcomers trying to get you to another resort where other people will try to make you sign up...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank grusha03
Response from ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental Costa CancunResponded 2 days ago

Dear grusha03: Thank you very much for your comments, it is nice to know that you enjoyed your stay with us. We hope to have the opportunity to have her back soon. Best regards, Noemí Ramírez. Assistant manager.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Spa
Bar/Lounge
Breakfast included
Free Parking
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Free Parking
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Spa
Bar/Lounge
Outdoor pool
Details
Price range
$166 - $338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Spa Hotel in Cancun
#43 Top resorts Hotel in Cancun
#45 On the Beach Hotel in Cancun
Room types
Accessible rooms, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
$166 - $338 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Spa Hotel in Cancun
#43 Top resorts Hotel in Cancun
#45 On the Beach Hotel in Cancun
Room types
Accessible rooms, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveler (4112)
Pool & Beach (931)
Room & Suite (784)
Dining (392)
Amenities (103)
Family and Play Areas (68)
Business Center & Event Rooms (16)
Questions & Answers
Ask a question
madamerkf
April 5, 2018|
Answer
Response from ASISTENTEGERENCIAL | Property representative |
The spa is a concession we do not have the prices, we suggest you check them when you arrive. On the prices of motorized sports, we have several agencies on your arrival you can check them There are several agencies, at... More
0
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Google Translation
Ana R
March 24, 2018|
AnswerShow all 2 answers
Response from ASISTENTEGERENCIAL | Property representative |
About Airport shuttle, you will find many options, like taxi or another companies that offer you the services, barcelo, have the servicies if you this services with them you can call the offices at the following number 01... More
1
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Google Translation
Room Tips
"Rooms facing the beach will experience noise from the party boats in the wee hours of the morning. Ear plugs..."
Read review
"Terrace view--loud---not relaxing"
Read review
"Stay above 3rd floor if you want a good view. Upgrade to a full sized balcony."
Read review
"Tip the staff as you will always get a clean room"
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