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Barcelo Costa Cancun

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Barcelo Costa Cancun
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4,408 Reviews from our TripAdvisor Community

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Showing 2,904: English reviews
Halifax, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 2 weeks in February. Was a ace holiday and a wonderful hotel. We booked the all inclusive and the food and drinks were good. The hotel was very clean and modern. The staff were friendly and kind. We booked all our excursions at the hotel so we didn't get ripped off. The man who did it was... More 

Helpful?
Thank natasha13577
ASISTENTE BARCE... C, Jessica Reyna Arechiga. General Management Assistant. at Barcelo Costa Cancun, responded to this review

Dear natasha13577: Thank you for highlighting those qualities that allowed you to make your stay an unforgettable experience. We hope to have the opportunity to have it back soon. Best regards, Jessica Reyna Arechiga. General Management Assistant. More 

Kent uk
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our fourth visit and again excelled in every way, such a shame our tour operator messed up and we had to move for the last night, due to the hotel closing for some renovations. Our last day was so fantastic, and cannot wait to go back in 2017 to see the changes, but most of all the staff... More 

Helpful?
Thank Michelle S
ASISTENTE BARCE... C, Jessica Reyna Arechiga General management assistant at Barcelo Costa Cancun, responded to this review

Dear Michelle S: On behalf of Barcelo Costa Cancun, thank you for choosing our hotel for your vacation and put your comments on this web site. We are very happy to know that kindness and excellent service made your an unforgettable holiday which is our goal. We have congratulated to Alfredo, Alberto, Pepe, Bernardo, augusto, Sandra, Carmen y Juanita ,... More 

Staffordshire
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked Barceló for our honeymoon last year (August 2015). We spent 2 weeks here and overall had a fantastic time. The hotel is clean, friendly staff, good choice of food in the buffet restaurants and we also had the opportunity to eat in the 3 restaurants (all we would highly recommend) and you do not always have to book... More 

Helpful?
2 Thank kelly456
ASISTENTE BARCE... C, Jessica Reyna Arechiga. Assistant General Manager. at Barcelo Costa Cancun, responded to this review

Dear kelly456: First of all we want to thank who have chosen Barcelo Costa Cancun to enjoy its beautiful Honeymoon, and the time it took to post this review about your experience with us. On behalf of Barcelo Costa Cancun, we want to congratulate them on their marriage and wish them much success. It is our pleasure to know that... More 

Concord, North Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Shortly after checking in I receive a phone call in my room from a man claiming to be from the company I booked my transfer with. He said that I didn't book and pay for our return trip to the airport - although I had. He wanted my flight information and a credit card and when I refused to give... More 

Helpful?
1 Thank Paula F
ASISTENTE BARCE... C, Jessica Reyna Arechiga General Management Assistant. at Barcelo Costa Cancun, responded to this review

Dear Paula F: First of all a cordial greeting from the team that makes up the Hotel Barceló Costa Cancun. We sincerely regret not being able this time to meet your high expectations and for give us your valuable time to write a review on this website and call our attention to issues in which we can improve. We offer... More 

Houston, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was our 7th visit to Cancun, and our 1st to Barceló Costa Cancun on the Lagoon side of the hotel zone and we have nothing but nice things to say, The entire staff was extremely friendly and helpful especially the entertainment staff Angel,Edgar,Kristina,Juan and Eric. The room was very clean with Cold a.c thank you to Marbella for keeping... More 

Helpful?
1 Thank jcnelly2016
ASISTENTE BARCE... C, Jessica Reyna Arechiga General management assistant at Barcelo Costa Cancun, responded to this review

Dear jcnelly2016: On behalf of Barcelo Costa Cancun, thank you for choosing our hotel for your vacation and put your comments on this web site. We are very happy to know that kindness and excellent service of our staff, our varied and exquisite cuisine, the pool, the beach and our bar made your an unforgettable holiday which is our goal.... More 

Peoria, Arizona
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Before we left we discovered that they were going to close to do some renovation at the end of the month. This made use a little apprehensive as to what we might find. We arrived on Monday. My wife's first words was why are they doing anything to this place it is beautiful. Yes there is some wear but not... More 

Helpful?
Thank csatter
ASISTENTE BARCE... C, Jessica Reyna Arechiga General management assistant at Barcelo Costa Cancun, responded to this review

Dear csatter: Barceló Costa welcomes your opinions on this website on your last vacation with us. We're glad you enjoy your stay. Comments like yours help us observe our areas of opportunity, to work harder and commit ourselves to their needs. We appreciate your kind comments about our cuisine, the rooms and especially the service you provide our staff. On... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at the Barcelo Costa Cancun and the Concierge service provided by Luis Martin and Laura Valquez was above exceptional for the duration of my stay. I would definitely be staying at hotel again and looking forward to seeing them both.

Helpful?
Thank Ryan R
ASISTENTE BARCE... C, Jessica Reyna Arechiga General management assistant at Barcelo Costa Cancun, responded to this review

Dear Ryan R: On behalf of Barcelo Costa Cancun, thank you for choosing our hotel for your vacation and put your comments on this web site. We are very happy to know that kindness and excellent service of our staff, made your an unforgettable holiday which is our goal. We have congratulated to Luis Martin and Laura Valquez, they feel... More 

York, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This was are 2nd holiday and still love it and are ready to book to go again next Aug. Every single person that works at the Barcelo are amazing and cannot do enough for you and allof them work so hard and always have a smile on thier faces. My daughter had a funny turn in the restuarant and the... More 

Helpful?
Thank rhian96
ASISTENTE BARCE... C, Jessica Reyna Arechiga. General Management Assistant. at Barcelo Costa Cancun, responded to this review

Dear rhian96: On behalf of the Director Barcelo Costa Cancun, greatly appreciate you that you have taken the time to write a comment about your experience with us. In the same way thank you for choosing Barceló as target for your well deserved rest string. I am very pleased to that you may have had a memorable vacation. We are... More 

Orlando, Florida
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed over at Barcelo Costa Cancun for he 4th of July weekend. This was not our first option but due to last minute changes in our trip, we ended up at this hotel, paying a little bit more than its regular value for an all-inclusive package. Once you walk into the lobby, it did not look very appealing (we have... More 

Helpful?
Thank traveling_jeannie
ASISTENTE BARCE... C, Jessica Reyna Arechiga General Management Assistant. at Barcelo Costa Cancun, responded to this review

Dear traveling_jeannie: First of all thank you for taking the time to share your comments on this web site, since they are very valuable for us. We sincerely regret not being able this time to meet your high expectations and for give us your valuable time to write a review on this website and call our attention to issues in... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have been in Cancun twice, in 2009 and in Sept 2015,both times in Barcelo Costa.Great hotel, very friendly staff, exellent localisation-not far from Coco Bongo and diving center but far enough from busy area, delicious food- great restaurants and 24h snack bar with alkohol.Our both rooms had a great view , evening shows where amazing bouth times.We always recomend... More 

Helpful?
Thank Krystyna W
ASISTENTE BARCE... C, Jessica Reyna Arechiga. General Management Assistant. at Barcelo Costa Cancun, responded to this review

Dear Krystyna W: Thank you for highlighting those qualities that allowed you to make your stay an unforgettable experience. We hope to have the opportunity to have it back soon. Best regards, Jessica Reyna Arechiga. General Management Assistant. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Costa Cancun

Address: Boulevard Kukulcan km. 4.5, | Lote D7 5 Zona Hotelera, Quintana Roo, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $178 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barcelo Costa Cancun 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Barcelo Costa Cancun Hotel Cancun
Barcelo Cancun
Gran Costa Real
Costa Real Cancun
Barcelo Costa Cancun Mexico
Hotel Style:
#36 Spa Hotel in Cancun
#37 Top resorts Hotel in Cancun
#42 On the Beach Hotel in Cancun
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