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Grand Oasis Sens

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4,588 Reviews from our TripAdvisor Community

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Showing 2,881: English reviews
Miami, Florida
Reviewed April 20, 2016 via mobile

Me and my husband arrived April 14th and we went to the front desk to ask about our reservation. The receptionist asked me for our name and he said there was no reservation under our name and he kept asking if I'm sure that we have a reservation there and I said yes and even told him that I have...

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1Thank cmarie101
Edmonton, Canada
Reviewed April 19, 2016

Well, I think some people can be very petty. We went April 10 - 17th for some sun, sand and R&R and we got it all. Shuttle from airport.....smooth. Check in..... smooth. Out room was HUGE! We didn't ask for a special room but got one with a big jacuzzi tub, a balcony and it was clean. The breakfast buffet...

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3Thank Laurie H
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Laurie H, Thank you for taking the time to share your fantastic comments regarding your recent stay with us. We are pleased that you enjoyed the service, your room with a big jacuzzi, and the wide variety of restaurants we offer. Thank you for choosing us as hosts to your vacation. We look forward to welcoming you back very...

Reviewed April 19, 2016 via mobile

We landed in Cancun on April 14th 2016, and had a short 20 minute ride to the Grand Oasis Sens. This is where our nightmare began... upon arrival in the lobby we waited for over 40 minutes in line before we were able to even attempt to check in. Throughout our wait, there were three different people that cut in...

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1Thank Jackie G
Calgary, AB
Reviewed April 19, 2016

My Husband and I stayed at this resort from March 19th to 26th. This is probably one of nicest places we have stayed, but there is a lot of pros and cons to this resort, just like any place you go. The Room: We stayed in room 607, and let me warn you, it was TERRIBLE. We knew the resort...

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1Thank Myanda
Calgary, Canada
Reviewed April 19, 2016

This resort was amazing. The staff were very friendly and ensured you always had what you needed. The size of this resort was perfect for my wife and myself as we were able to get to everything very easily and fast. The beach is large with tons of room for everyone and we were almost always able to find a...

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1Thank Sean T
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Sean T, Thank you for taking the time to share your wonderful comments about your recent stay with us. We are delighted to read that you thought the resort was amazing and that you enjoyed our restaurants and friendly service. Thank you for choosing us as hosts to your vacation. We hope to welcome you back very soon. Kind...

Portland, Maine
Reviewed April 19, 2016

Before booking this trip, I was nervous about a lot of terrible reviews I read. I have to say that I was VERY pleasantly surprised by how beautiful and relaxing this resort is. It's an extremely good deal for being an adults only resort. The beach is beautiful as is the pool and all the views. The waves in front...

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1Thank LisaItalian30
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear LisaItalian30, Thank you for taking the time to share your fantastic comments about your recent stay with us. Our team always aims to make our guests feel right at home so we are delighted to read your praise towards our staff. Furthermore, it is pleasing to read that you enjoyed the wide variety of cuisines we offer. Thank you...

Washington DC, District of Columbia
Reviewed April 19, 2016

Upon arriving, concierge was extremely welcoming and friendly. The staff at check in was ridiculously slow and did not acknowledge anyone waiting to check in. They would disappear for long periods of time while being well aware that they had many guests waiting. Our group of 5 waited an hour and forty minutes to check in only so they can...

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Thank smm905
Toronto, Canada
Reviewed April 19, 2016

A group of 8 of us decided to take a quick trip to get away from the cold between April 11-17/2016 and chose this hotel. We were told it was a 4 star hotel and that it would be fantastic- we were shock to see that it was the complete opposite! As soon as we entered all our rooms, they...

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1Thank Erika G
Avenel, New Jersey
Reviewed April 18, 2016

We just returned 4/16 (I'm looking now to book a return trip before end of year) this resort has all the tools to be a GREAT adults only. Let me tell you the Good. The bar staff is outstanding, they work hard to get it right, and they understand your there to relax, they keep your cup full. (if you...

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Helpful?
Thank getoffmywifi
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Getoffmywifi, Thank you for sharing your great comments about your recent stay with us. We are thrilled to read your praise towards the service and that you thought your room was perfect. Thank you for your feedback which we always take into account when making improvements to our resort. Thank you for choosing us as hosts to your vacation....

Rochester, New York
Reviewed April 18, 2016 via mobile

We wanted an adult vacation. Staff was super friendly and helpful. It was clean and a beautiful setting. We got a great deal and I do recommend staying here for location and it felt safe especially with security. The entertainment was great some nights.

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1Thank Tracimark
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Tracimark, Thank you for taking the time to share your fantastic comments about your recent stay with us. We are thrilled that you enjoyed our resort and its facilities. Thank you for choosing us as hosts to your vacation. We hope to welcome you back in the near future. Kind regards

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
"Oh yes - I'm sexy, sensuous... And adults-only resort that's romantic, relaxing and a little risque. Warm and inviting. Follow your bliss and learn my secrets -from my foodie-friendly gourmet dining experience to my exclusive Sian Ka'an preserve, a true Shangri-La, a lost paradise on earth". ... more   less 

Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $194 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#40 Romantic Hotel in Cancun
#51 Top resorts Hotel in Cancun
#53 Spa Hotel in Cancun
#62 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Grand Oasis Sens staff and other travelers.
717 questions
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Edmonton, Canada

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Questions? Get answers from Grand Oasis Sens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We enjoyed the higher floor rooms as they provided the best view of the ocean. We had a corner room on the top floor and the deck was huge.”
 of 5 bubbles skbeck, yesterday | Read review
“Ocean view and I believe the pool rooms are the best.”
 of 5 bubbles F1425CKcarolineg, 3 days ago | Read review
“Book a room with a plunge pool”
 of 5 bubbles CliftonM1946, 4 days ago | Read review
“it was loud on any floor. Do not get a room by the back pool! Do not go in the rainy season as this hotel cannot cope with water!”
 of 5 bubbles christinez438, 5 days ago | Read review
“Upgrade for a few extra $$. Sian club rooms with the plung pool are worth it.”
 of 5 bubbles bryangriffy, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question