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Grand Oasis Sens

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Grand Oasis Sens
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3,982 Reviews from our TripAdvisor Community

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Showing 2,466: English reviews
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

We got placed in this hotel due to a 24 hour delay for gatwick! Well no wonder the hotel could fit over 150 people at such short notice! We were not told it was a swingers hotel until we had to find out for ourselves!! There was no air con in the lobby so 150 passengers queuing to check in... More 

Helpful?
Thank Ffion E
Greater London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

First impressions where not good on arrival after 15 hours of travelling there was no welcoming drink, Which was well needed and on top of that we sat in reception for two hours as they could not find our booking details and still we where not offered a cold beverage. Once we were shown are room we where very disoppointed... More 

Helpful?
Thank Michelle W
Toronto, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

I agreed with other reviewers, management has to improved, but overall food and service was good! We love the food from "the box" and "black hole" food quality and service, really exceeded our expectations. Other than room access card doesn't work properly, everything was perfect! Also room bedsheets were clean, they really change the bedsheets every day. We will come... More 

Helpful?
Thank chinazolana
Mandeville, Louisiana
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

WOW ONLY A FEW MINUTES TO AIRPORT.. We first stayed there for the location. But we are going back for the value and extra friendly staff. The restaurants never made you feel like you were at an All-Inclusive

Helpful?
Thank raybob2772
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Raybob2772, Thank you for taking the time to share your great comments about your stay with us. We are delighted you enjoyed our resort. Thank you for choosing us as hosts to your vacation. We look forward to welcoming you back again soon! Kind regards More 

Dublin, Ireland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at the Oasis Sens for 2 weeks for my honeymoon and just checked out on Wednesday 17th August.This will be a long review, but one I feel should be told. I will have mixed reviews of good and bad. The hotel had a great setting, beautiful pool area overlooking the beach. I am sure however, that when it... More 

Helpful?
6 Thank Stephen B
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Stephen B, While we are pleased that you enjoyed our pool areas, we are dissapointed to read that not all aspects of your stay went above and beyond your expectations. Whilst your feedback is very much appreciated, please be assured that your experience is not representative of our usual standards of service. We have passed on your comments to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

After reading so many bad review before my husband and myself went here on honeymoon, i was a bit nervous as what to expect. We had an amazing holiday at the Grand Oasis Sens. Our room on the 5th floor was amazing. We had a fabulous ocean view room which was cleaned daily and the mini bar in the room... More 

Helpful?
1 Thank Anniedublinireland
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Annie, Thank you for taking the time to share your wonderful comments about your recent stay with us. We are honoured to have hosted such a special occasion as your honeymoon and are overjoyed that you had an amazing time. Thank you for choosing us as hosts to your honeymoon. We look forward to welcoming you back soon! Kind... More 

Staten Island, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Room was clean and had multiple restaurants to please all in my party. Staff were very friendly especially the entertainment crew Gustavo and Jonathan. They had guests involved in the many daily activities. Also, they had a great coffee shop Coffee and Me which had lovely ladies serving a variety of coffee and teas. But best of all was the... More 

Helpful?
2 Thank bustamoove69
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Bustamoove69, Thank you for taking the time to share your fantastic comments about your recent stay with us. We are delighted that you enjoyed our resort and the service and entertainment we offer. Thank you for choosing us as hosts to your vacation. We look forward to welcoming you back soon! Kind regards More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

There were a lot of amazing things about this place, most of that is due to it being in Mexico which is one of the most beautiful places on earth. The hotel was good, the pools were great, the food was fantastic...when you could get some. We were there as a group of 35 for our wedding. We collectively spent... More 

Helpful?
1 Thank blmentor
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Blmentor, We are really sorry to read of your disappointment following your stay and have been in contact with our wedding team to clarify things; the camera was set up and left as requested, furthermore the photographer that you mentioned was their to take photos of the wedding set-up and nothing else. We need to hear about our opportunities... More 

Washington DC, District of Columbia
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

Broken elevator, broken air conditioning, malfunctioning room keys, poor WiFi access. I was told my clothes were not appropriate for Benazuza, yet some other guests were wearing shorts, torn jeans, and T-shirts. I was traveling alone. I believe the woman arranging reservations to Benazuza did not want to sit a single person, rather than any other type of discrimination; however,... More 

Helpful?
Thank Scott L
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Scott L, Thank you for taking the time to share your comments following your stay. We are concerned to learn of the service shortfalls you experienced, for which we would like to apologise. We can assure you that these are not in keeping with our habitually high standards and that your comments will be passed on to the appropriate... More 

York, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago

My first trip was in April 2016 on a girls trip, I enjoyed it so much I'm going back and taking my boyfriend this September! I read a lot of reviews, which were very helpful, like getting a room on one of the higher floors. The room that I had in April was on the side away from the nightclub... More 

Helpful?
Thank susanlady1969
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Susanlady1969, Thank you for taking the time to share your wonderful comments. We are delighted that you enjoyed your trip in April and are thrilled that you will be returning in September. We are always pleased to welcome back repeat guests and look forward to welcoming you back soon! Kind regards More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Parking
Official Description (provided by the hotel)
"Oh yes - I'm sexy, sensuous... And adults-only resort that's romantic, relaxing and a little risque. Warm and inviting. Follow your bliss and learn my secrets -from my foodie-friendly gourmet dining experience to my exclusive Sian Ka'an preserve, a true Shangri-La, a lost paradise on earth". ... more   less 

Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $192 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#40 Romantic Hotel in Cancun
#48 Top resorts Hotel in Cancun
#50 Spa Hotel in Cancun
#58 On the Beach Hotel in Cancun
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