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Grand Oasis Sens

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Grand Oasis Sens
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4,321 Reviews from our TripAdvisor Community

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Showing 2,683: English reviews
Montreal, Canada
Reviewed yesterday NEWvia mobile

This resort had the tastiest selection of foods: Sushi, American, Mexican, etc,. Ricardo in the lobby bar made dynamite drinks. The mid-day food service was painfully slow but the beach was wonderful.

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Helpful?
Thank babypeach13
Myrtle Beach, South Carolina
Reviewed yesterday NEWvia mobile

Wonderful staff and upon checkin Ben was the ultimate at the Grand Plus checkin lounge. Staff very helpful. Remember that a little common courtesy gets you everything you desire. If you nicely ask Ben, he will help you find everything you need. A full review will come later...

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Helpful?
Thank DeeMCausey
Rogers, Minnesota
Reviewed 2 days ago NEW

We recently stayed 6 days it was an awful experience our room was smelled. Room serviced sucked we constantly asked for towels the house keeping always forgot to bring or they will always said they do not have it not unless you gave them money. I also lost a pair of Jean shorts which we made a complaints but we...

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Thank schneidernita
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 days ago NEWvia mobile

We were excited to be here for our 10 day holiday ringing in the New Year arriving Dec. 27 and leaving Jan.6 travelling with another couple. Please note that I have never written a review before in all my many different travels because I don't ever expect all the bells n whistles we have at home. Because of the many...

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1Thank A TripAdvisor Member
Toronto, Canada
Reviewed 3 days ago NEW

Let's start by saying that when we arrived, they couldn't find our reservation and it went down hill from there. We paid for the Sian Ka'an Room and the VIP privileges and did not receive any differentiated service. After what we thought had settled the matter with the reservation, providing the email confirmation we received and being provided with a...

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2Thank MariaTiburt
London, United Kingdom
Reviewed 3 days ago NEW

The hotel is very good, it has the best part of the beach in my opinion. It is amazing for who wants to drink, eat and enjoy the beach or the pool. Rather than that, there is no much to do, I felt like the events schedule is really poor, but it doesn't make any difference if you just wanna...

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1Thank fredlisot
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Fred, Thank you for your comments. We are pleased that you enjoyed the service at our hotel. Nevertheless, we are dissapointed to read your dissatisfaction with the events we offer, an area in which we are regularly praised. We will be sure to address your concerns with the appropriate departments so as to make modifications to improve the overall...

Calgary, Canada
Reviewed 3 days ago NEW

Coming off a recent trip to Jamaica, and the fact that we hadn't been to Mexico in a while, we decided on a last-minute trip to spend a week in the sun. We had never stayed in the Cancun area before, mainly the Riviera Maya, so this was new for us. We found a great deal on escapes.ca, and booked...

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6Thank Stacy Y
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Stacy, While we are pleased that you enjoyed the Sian Ka'an service, the entertainment we offer and the food in many of our restaurants, we are dissapointed to read that not all aspects of your stay went above and beyond your expectations on this occasion. We appreciate all of your feedback as it helps highlight for us areas where...

Vancouver, Canada
Reviewed 4 days ago NEWvia mobile

I recently was here in December with my best friend, thinking it would be a easy and relaxing getaway.... It was absolutely not. This was by far the worst resort I've stayed at. Considering it was my first time to Mexico, there wasn't much expectation going into it. To start off, we got in late around 9pm so we were...

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2Thank maggie-tran
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, Thank you for taking the time to leave your detailed feedback. We would like to apologize for the setbacks you had on this occasion which we can assure you are not in keeping with our usual standards of service. Your comments will be shared with the appropriate departments to ensure this does not happen again. Kind regards, Mario...

Philadelphia, Pennsylvania
Reviewed 4 days ago NEW

To begin, let me say that I am not a hard person to please when it comes to vacations. I work a high stress job investigating heinous crimes, so just the chance to leave work for a week is usually enough for me to feel relief. However, I found next to no relaxation at the Grand Oasis Sens. Let me...

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Thank CFT1212
Rainbow, Texas
Reviewed 4 days ago NEWvia mobile

January 12-15, 2017 Booked a Grand Plus Room through Spirit Airlines Vacation packages We spent three nights on a quick and inexpensive getaway to Cancun. Of course I read plenty of reviews about this property before traveling here so I was somewhat prepared for what to expect. Most of the reviews are fairly accurate at best. I have to agree...

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3Thank Brian S
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Brian, Thank you for your kind words towards our team. We are also pleased that you enjoyed the entertainment we offer. Thank you for your feedback as it is a vital tool we use when making improvements to our resort. We would like to inform you that we do indeed offer free wifi for all our guests. Thank you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Parking
Official Description (provided by the hotel)
"Oh yes - I'm sexy, sensuous... And adults-only resort that's romantic, relaxing and a little risque. Warm and inviting. Follow your bliss and learn my secrets -from my foodie-friendly gourmet dining experience to my exclusive Sian Ka'an preserve, a true Shangri-La, a lost paradise on earth". ... more   less 

Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $212 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#40 Romantic Hotel in Cancun
#48 Top resorts Hotel in Cancun
#50 Spa Hotel in Cancun
#59 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Grand Oasis Sens staff and other travelers.
654 questions
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Edmonton, Canada

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Questions? Get answers from Grand Oasis Sens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not go to this hotel”
 of 5 bubbles MariaTiburt, 3 days ago | Read review
“stay away from the lobby, it is very loud at night.”
 of 5 bubbles fredlisot, 3 days ago | Read review
“Higher floors, away from the elevator.”
 of 5 bubbles StacyY960, 3 days ago | Read review
“Rooms are all good”
 of 5 bubbles TemptMeAgain, 6 days ago | Read review
“Ocean front on a high floor have the best views of everything!”
 of 5 bubbles MRodiculous, 6 days ago | Read review
5 of 5
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