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Grand Oasis Sens

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Grand Oasis Sens
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4,040 Reviews from our TripAdvisor Community

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Showing 2,502: English reviews
New Brunswick, New Jersey
2 reviews
5 of 5 stars Reviewed yesterday NEW

This is our second trip to Cancun using our Lifestyle Holiday Vacation Club membership. Last year we stayed at The Grand Oasis Cancun there were some flaws. This year we stayed at the Grand Oasis Sens, what a difference a year makes. From the moment we were picked up from the airport to when we were returned to the airport... More 

Helpful?
Thank melodymcgowan
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

First I want to start with what might be considered a negative by some, for me, it is what it is. The hallways had constant challenges from water damage, Hello complainers, its humid and rainy here. I did notice the maintenance crew was constantly accessing and repairing the damage. I'm sure it is beyond frustrating for them and I appreciated... More 

Helpful?
Thank areisbig
Arlington
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We had only 2 days at this so called resort and I am glad. It has a wonderful location and the beach is clean and beautiful. But the lobby and many of the restaurants are not air conditioned! Imagine that in the heat of Mexico! Our room was lovely and large with a good view of the sunset over the... More 

Helpful?
2 Thank Kathleen M
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Kathleen, Thank you for sharing your opinion about our hotel and services. On one hand We are glad to know you enjoyed our privileged location and the fantastic views from the hotel as well as the beautiful beach. However we are very sorry for the inconveniences you found during your stay, We are upgrading the hotel and unfortunately during... More 

Ontario
Level Contributor
90 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Ok 4 days in and we are seriously dissapointed. Sexy lol this place has no idea of what sexy is. Adult only but yet offer family kids games. This place has so much potential and could easily become the new temptations but they fall far short. Staff telling us tips are not adequate??? No alcohol today until 1230 today? Resteraunts... More 

Helpful?
1 Thank Gunth
A TripAdvisor Member
1 of 5 stars Reviewed 4 days ago NEW via mobile

What seemed to be an amazing hotel at check in turned absolutely horrible super quick. Starting with the staff wanting to drive you across to the larger grand oasis hotel to show you "all your inclusions". Don't go, it's a scam they try taking your money by getting you to sign up for programs and once you say no, the... More 

Helpful?
1 Thank A TripAdvisor Member
Kingston-upon-Hull, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

...... but that's where it ends pretty much. Pros The views are really good Rooms are fairly decent Clean Cons No aircon in lobby (which is also main bar) No aircon in restaurants Entertainment is poor Sellers pester you by the pool Pools very cold Bar staff quite rude and uninterested Food, Mexican was awful, breakfast ok but not anything... More 

Helpful?
1 Thank Karl_in_Hull
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear guest, Thank you for share your opinion on our hotelWe are happy to know you enjoyed your room as well as the fantastic views from the hotel, but in the other hand we are sorry if our services did not met your expectations, unfortunately your stay with us was very short and it was hard to show you all... More 

Truro, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great restaurant and fantastic staff at The Box, food was delicious especially the blackened shrimp. Guys did a great job hosting and waiting. Louis, Antonio, and the Mistro know how to bring it on. Thanks for the birthday cake was scrumptious. Until next time take care and God bless.

Helpful?
Thank sunseeker0111
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear sunseeker, Thank you for such great words, nothing make us happier than know you had a good time, know that you enjoyed your birthday was fantastic, please come back soon, it would be a pleasure to say hello again. Best regards More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

On day one, I was thinking we made a big mistake. This would have been a two star rating, but there were a couple of positives that lifted it to a three. First, they do not tell you anywhere that you must make reservations to pretty much all the restaurants. If you get there in the afternoon on day one,... More 

Helpful?
1 Thank Oscar G
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Oscar, First we want to thank you for share this detailed review on our hotel and your experience in Cancun. We are glad to know you connected with some members from our team, for us this is really important, because first than a costumer you are for us a person who want to have a good time during his... More 

Texas City, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel is older. Food is ok. Not a lot of night life. The room was wonderful. The beach was amazing! They also have sister resorts that the hotel will shuttle you for free. You can not check in early. This is a self serve place.

Helpful?
Thank resendez88
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Resendez88, Thank you for your comments. We are pleased that you thought your room was wonderful and the beach amazing. Thank you for choosing us as hosts to your vacation. We hope to welcome you again soon! Kind regards More 

San Jose, California, United States
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I stayed in this resort in July. The check in was quick because we got in past midnight but that was not other people's experience. Samantha, in the VIP area went above and beyond to help us make reservations to all the restaurants and gave us a quick intro to the resort. Our room was decent and... More 

Helpful?
2 Thank Claudia L
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Claudia, Thank you for your comments. We are pleased to read that you enjoyed the wide variety of cuisines we offer and our service. We also appreciate your feedback which allows us the opportunity to make modifications for our future guests and we readily welcome both positive and constructive comments. Thank you for choosing us as hosts to your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Parking
Official Description (provided by the hotel)
"Oh yes - I'm sexy, sensuous... And adults-only resort that's romantic, relaxing and a little risque. Warm and inviting. Follow your bliss and learn my secrets -from my foodie-friendly gourmet dining experience to my exclusive Sian Ka'an preserve, a true Shangri-La, a lost paradise on earth". ... more   less 

Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $192 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#40 Romantic Hotel in Cancun
#49 Top resorts Hotel in Cancun
#51 Spa Hotel in Cancun
#60 On the Beach Hotel in Cancun
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