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Grand Oasis Sens

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4,503 Reviews from our TripAdvisor Community

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Showing 2,811: English reviews
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Reviewed yesterday NEWvia mobile

Just got back from a week in Cancun we stayed at the Grands Oasis Sens resort. I was not what I expected the restaurants on the property are not very good "if u have any food restrictions then this is not resort for u" . The resort was very clean but if u want a chair at pool or beach...

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Helpful?
Thank Tammy S
Reviewed yesterday NEW

For the price point of this all-inclusive and others in the area I thought Grand Oasis Sens was a great deal! There were tons of options to eat at and we never had a bad meal! Drinks were great - the staff made sure you always had a drink in your hand! The pools were awesome and the beach even...

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Thank Juliana M
London, Canada
Reviewed 2 days ago NEW

Nice beach and friendly staff. The staff work hard and are always cleaning. The lovely lady in the Coffee & Me she was amazing, always so polite. I chose this resort because it was a good deal and had a lovely beach. There is a younger wilder crowd that goes there and that is ok, spent most of my time...

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1Thank 410Scaredtofly410
Reviewed 3 days ago NEW

I have travel to many all inconclusive resorts. This is the worst one by far. They over booked and sent me to another hotel at the same time checked in people who came in after I did. I spent two days of my four day vacation arguing packing and moving from one hotel to another. The staff is rude the...

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Thank Tiffany H
Stafford, Virginia
Reviewed 3 days ago NEW

My wife and I had a fantastic time at the Grand Oasis Sens. The food was great and the service was exceptional. Beach towels are at a premium so recommend that you get yours early. Views were awesome and the staff was very helpful.

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Thank bill_webber1219
Calgary, Canada
Reviewed 4 days ago NEW

Just got back from our stay at the Sens this past week with my boyfriend! After getting waaaaay too deep into the reviews on here, I was nervous that I chose that wrong resort and that it'd be terrible. But! Was pleasantly surprised. We arrived at 9:30 p.m. so I thought it'd be a hassle getting a room but we...

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6Thank wanderlust5454
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, We appreciate you taking the time to share your experience. We wanted to let you know that we have a policy that specifies that our guests cannot reserve a lounger at the pool or the beach for more than an hour without being used, we are working on reinforcing this policy to avoid any inconveniences. Thank you for...

Reviewed 4 days ago NEW

Where to begin with this nightmare of a vacation!!! Party of 9 women who booked the Grand Plus Vacation Package in SEPTEMBER, only to arrive and be told that due to overbooking we would need to be moved to the sister hotel for 1 night! 1NIGHT OF A 4NIGHT STAY!! As per Norma Uribe they had ABSOLUTELY no room for...

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1Thank Nadia C
Reviewed 4 days ago NEW

My wife and I spend a week at Grand Oasis Sens, unforgettable experience. Hospitality was excellent, restaurants and bars superior quality and service We want to thank our Maid, the waitress and bar tenders and very special thanks to: Ignacio "Nacho" at the Breakfast buffet, he is the best. Anuar at the Taco fusion restaurant Anthony at the Muerdeme Mucho...

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Helpful?
Thank Sergio M
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Sergio, It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful...

Gatineau, Canada
Reviewed 4 days ago NEW

My husband and 2 close friends celebrated our first year wedding anniversary from Feb 9th to the 16, 2017. I must admit that I was very worried as many of the reviews are very negative. I am happy to say that our trip, hotel, accommodations, food...everything was great! The reception staff was very accommodating and did their best to make...

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Helpful?
Thank JandJalways
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, We are pleased your stay with us has motivated you to share a good review about our hotel. We are glad you enjoyed the restaurants, facilities, entertainment and personalized service we offer. Our staff works hard to satisfy our guests so that they have amazing experiences. We wanted to let you know that we have a policy that...

Hamilton, Canada
Reviewed 4 days ago NEW

Although the resort is not a 5 star resort we enjoyed our stay. We went in July on a last minute deal, and had the resort to ourselves. It does need a lot of upkeep, but for the most part it was great.

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Thank dmichaluk
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Guest, It gives us great pleasure to know that we were able to make visit so pleasant and that we met your expectations. We look forward to welcoming you once again. Please feel free to contact us if you need assistance with anything to make your next stay a unique experience. Kind regards,

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Parking
Official Description (provided by the hotel)
"Oh yes - I'm sexy, sensuous... And adults-only resort that's romantic, relaxing and a little risque. Warm and inviting. Follow your bliss and learn my secrets -from my foodie-friendly gourmet dining experience to my exclusive Sian Ka'an preserve, a true Shangri-La, a lost paradise on earth". ... more   less 

Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $197 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#40 Romantic Hotel in Cancun
#50 Top resorts Hotel in Cancun
#51 Spa Hotel in Cancun
#60 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Grand Oasis Sens staff and other travelers.
698 questions
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Edmonton, Canada

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't go unless you love the 80 s and broken showers.”
 of 5 bubbles tiffanyhO6514DX, 3 days ago | Read review
“My room was excellent with ocean view,”
 of 5 bubbles W7149WUsergiom, 4 days ago | Read review
“5th floor had great ocean view rooms”
 of 5 bubbles JandJalways, 4 days ago | Read review
“I have not seen any.”
 of 5 bubbles nadirg2016, 5 days ago | Read review
“Sian Ka'an, without a doubt.”
 of 5 bubbles amricnpie, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question