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Grand Oasis Sens

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Grand Oasis Sens
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4,031 Reviews from our TripAdvisor Community

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Showing 2,496: English reviews
Truro, Canada
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great restaurant and fantastic staff at The Box, food was delicious especially the blackened shrimp. Guys did a great job hosting and waiting. Louis, Antonio, and the Mistro know how to bring it on. Thanks for the birthday cake was scrumptious. Until next time take care and God bless.

Helpful?
Thank sunseeker0111
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

On day one, I was thinking we made a big mistake. This would have been a two star rating, but there were a couple of positives that lifted it to a three. First, they do not tell you anywhere that you must make reservations to pretty much all the restaurants. If you get there in the afternoon on day one,... More 

Helpful?
1 Thank Oscar G
Texas City, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel is older. Food is ok. Not a lot of night life. The room was wonderful. The beach was amazing! They also have sister resorts that the hotel will shuttle you for free. You can not check in early. This is a self serve place.

Helpful?
Thank resendez88
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Resendez88, Thank you for your comments. We are pleased that you thought your room was wonderful and the beach amazing. Thank you for choosing us as hosts to your vacation. We hope to welcome you again soon! Kind regards More 

San Jose, California, United States
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed in this resort in July. The check in was quick because we got in past midnight but that was not other people's experience. Samantha, in the VIP area went above and beyond to help us make reservations to all the restaurants and gave us a quick intro to the resort. Our room was decent and... More 

Helpful?
2 Thank Claudia L
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Claudia, Thank you for your comments. We are pleased to read that you enjoyed the wide variety of cuisines we offer and our service. We also appreciate your feedback which allows us the opportunity to make modifications for our future guests and we readily welcome both positive and constructive comments. Thank you for choosing us as hosts to your... More 

Yucatan, Mexico
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Our second visit to Oasis Sens, and in 2015 we were very happy with service and hotel. This was a group trip and we booked 5 rooms. 2 of the 5 rooms were unacceptable, as it is very obvious that standard maintenance in the hotel has declined. One of our rooms had a significant water leak directly over the toilet,... More 

Helpful?
1 Thank compukeeperkc
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Compukeeperkc, Thank you for your feedback. We are always pleased to welcome back repeat guests, nevertheless we are dissapointed to read that your stay on this occasion did not go above and beyond your expectations. We would like to apologise for the issues you had which we can assure you are not in keeping with our habitually high standards.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

PROS: I personally really liked the hotel- it was very clean and modern looking. If you had an issue you call the front desk and within minutes someone as at your door to fix it. BEAUTIFUL view from your room, the pool, basically the ocean can be seen from everywhere you are in the whole resort. Kinky night club was... More 

Helpful?
1 Thank Rebecca M
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Rebecca, Thank you for your feedback. First and foremost, we are sorry to read of the setback you had after your excursion and are pleased to read you are feeling better. We must inform you that we are not a swingers resort, we are welcome of all types of guests just like any other hotel. We are pleased to... More 

Chicago, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is in a desperate need of remodeling and refurnishing. Everything looks old, rusty, outdated. The room (the inside of it) was OK and the view fantastic (the ONE and ONLY good part of our staying). On the balcony the "jacuzzi" was not working and when we asked why they've said that the entire hotel stopped using them for... More 

Helpful?
3 Thank mihaela71
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Mihaela, While we are pleased you enjoyed our Black Hole dining in the dark experience, we are dissapointed to read that not all aspects of your stay went above and beyond your expectations on this occasion. We would like to use this opportunity to inform you that the balcony jacuzzis are in use and our maintenance team are on... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The resort itself is gorgeous and has all the amenities.Has a few different restaurants and a small night club within the resort, has a few different bars on the resort too. They offer some cool events like a party boat called captain hook free of charge. Our experience would have been wonderful BUT the second day of our stay, the... More 

Helpful?
3 Thank Simreet H
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Simreet, Thank you for your comments. While we are pleased to read that you enjoyed the activities we offer we are dissapointed to read of the setbacks you had. In regards to the water outage, this was a freak event due to an external burst pipe that affected the area. In regards to the missing items, we carried out... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My Fiance & Great friend booked our stay with the Grand Oasis Sens - By Lifestyle on Friday 9/9/16 and the experience was absolutely amazing! From the entrance to being led to our special Sian Ka'an VIP treatment made us feel like royalty! The staff was super attentive, willing to help, and always courteous! The rooms were out of this... More 

Helpful?
1 Thank Nino S
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Nino, Thank you for taking the time to share your wonderful comments regarding your recent stay with us. We are overjoyed to read that you had such a great experience. Our team always aim to make our esteemed guests feel right at home, so we are delighted to read your lovely words aimed towards them. Thank you for choosing... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

So I arrived here on Saturday and so far it has lived up to the Oasis name. Great food and really amazing staff! We booked the vip package and have been treated like vip's top shelf liquor and and room with a spectacular view.

Helpful?
2 Thank Brian S
OasisHotelResorts, Director General at Grand Oasis Sens, responded to this review

Dear Brian, We are pleased to read that you are enjoying your stay with us, from the wide variety of cuisines to the service we offer. We hope you continue to enjoy your vacation! Kind regards More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Free Parking
Official Description (provided by the hotel)
"Oh yes - I'm sexy, sensuous... And adults-only resort that's romantic, relaxing and a little risque. Warm and inviting. Follow your bliss and learn my secrets -from my foodie-friendly gourmet dining experience to my exclusive Sian Ka'an preserve, a true Shangri-La, a lost paradise on earth". ... more   less 

Additional Information about Grand Oasis Sens

Address: Ave Kukulcan Km 19.5 Hotel Zone, Cancun 77500, Mexico (Formerly Sens Del Mar)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $191 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Sens 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Sens Del Mar Hotel Cancun
Oasis Playa Cancun
Cancun Oasis Playa
Grand Oasis Playa Cancun Mexico
Oasis Playa Hotel In Cancun
Grand Oasis Playa Hotel Cancun
Hotel Style:
#26 Business Hotel in Cancun
#40 Romantic Hotel in Cancun
#49 Top resorts Hotel in Cancun
#51 Spa Hotel in Cancun
#60 On the Beach Hotel in Cancun
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