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Krystal Grand Punta Cancun

AMOMA$134*
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06/06/2017 06/07/2017
1 room 2 adults 0 children
$211*
$134*
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$211*
$155*
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Krystal Grand Punta Cancun
Krystal Grand Punta Cancun
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3,132 Reviews from our TripAdvisor Community

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Showing 1,631: English reviews
Las Tablas, Panama
Reviewed August 12, 2012 via mobile

We stayed for 5 nights!! Everything was great in the hotel!! Great bar, great pool, great service. I proposed to my wife in Cancun. Everything in cancun is magical if you are with the right person. I highly recomend this hotel because it's quality-price relation. Best of luck on your trip to Cancun guys!!!

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Helpful?
1Thank Jose G
HyattRegencyCancun, Guest Relations Manager at Krystal Grand Punta Cancun, responded to this review

Dear guest: Thank you very much for your kind comments regarding your recent stay. We are certainly happy to learn you enjoyed this special day with your beloved one. We look forward to welcoming you back soon. Cordially, The Management

Daytona Beach, Florida
Reviewed August 6, 2012

We were so disappointed in the hotel that we moved across the street to another hotel! The room was small and very loud with platform style beds and small pillows. Food was good but very over- priced. We did the resort credit which made a big difference. The beach was superb so if you are going just for that, then...

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Helpful?
Thank 3Magpie
HyattRegencyCancun, General Manager at Krystal Grand Punta Cancun, responded to this review

Dear guest: Thank you very much for your kind comments regarding your stay. We sincerely apologize any inconvenience suffered during your stay. We have shared your message with our Exco and Heads of departments, and your comments will be the focus of their immediate concern and attention. We certainly hope this does not serve to diminish your favorable regard of...

Perth, Australia
Reviewed August 3, 2012

My wallet was stolen from my hotel room during the stay at Hyatt Regency in Cancun. When I reported the theft to the hotel management, the hotel refused to call the police, indicating that the hotel would conduct internal investigation and that I should visit the police station by myself. The hotel management was also very quick at reminding me...

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14Thank Andy J
Melbourne
Reviewed July 31, 2012

Beautifully appointed rooms running off an amazing atrium. Great location, close to shops and restaurants. Friendly and helpful staff. Great value. Only negative was the acoustics as the noise coming from corridors was annoying. However I would not hesitate to stay there again.

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Helpful?
2Thank Kazza59
HyattRegencyCancun, Manager at Krystal Grand Punta Cancun, responded to this review

Dear guest: Thank you so much for your kind comments regarding your stay; we are very happy to learn that our main purpose, which is helping you have a great stay, was accomplished. We look forward to welcoming you back and enjoy the beautiful beach in this area of our Mexican Caribe. Cordially, The Management The Management

Istanbul, Turkey
Reviewed July 29, 2012

PROS The room was spacious, clean and had great amenities Excellent food at all the restaurants and cafes The breakfast buffet The double your credit deal made everything much more affordable CONS The pool is really too small for the number of people Our toilet in the room didn't flush properly - we ended up having to take the cistern...

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Helpful?
3Thank HTH_12
Brooklyn, New York
Reviewed July 24, 2012

The hotel itself has a really cool architectural design, especially the atrium which runs all the way to the top floor. All rooms enter from interior balconies on this atrium. The beach is amazing with four poster beds that were all empty during our brief stay. In fact the whole hotel was deserted. Breakfast in the Club Lounge was ok...

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2Thank Peter_NYC_UK
Sydney
Reviewed July 20, 2012

We booked an oceanview room which was well worth it - the view was incredible from the 11th floor. To our surprise we had a personalised check-in and all the benefits of the Regency Club (free drinks and canapes every night, free continental breakfast). We bought $300 worth of food and beverage for only $150 which was great value. Food...

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2Thank adswein
Houston
Reviewed July 17, 2012

I just spent four nights at this property and I am not impressed. The pool and beach were obviously being used by non residents of the hotel. Food at the pool bar was not good. However, the grill was excellent. Service by the Club lounge and bellmen was excellent. Concierge was also a big help. Drinks were weak and inconsistent...

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3Thank Canes1978
Kadima, Israel
Reviewed July 12, 2012

I spent 6 nights in this fun hotel during my business trip for a conference in Cancun, Mexico. The location is great- close to the beach (the hotel has its own beach), very close many restaurants, bars and dance clubs. The hotel staff are very nice, most of them can actually communicate in English. The hotel is well designed, pool...

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1Thank Jonathan_Poller
Herndon, Virginia
Reviewed July 11, 2012

I thought this hotel is a really good choice for people who don't want to choose the all inclusive route. It's probably a little quieter than some of the all-inclusives, which is a good thing. It wasn't crowded and getting a chair on the beach or the awesome Bali-beds was never a problem. The other thing was the value --...

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2Thank Mistry76
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06/06/2017 06/07/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Krystal Grand Punta Cancun

Address: Blvd Kukulcan Km 8.5 | Hotel Zone, Cancun 77500, Mexico (Formerly Hyatt Regency Cancun)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $127 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Krystal Grand Punta Cancun 4*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Hotwire, Hotels.com, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Krystal Grand Punta Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Cancun Hotel Cancun
Hyatt Cancun
Hotel Style:
#36 Luxury Hotel in Cancun
#41 Romantic Hotel in Cancun
#41 Spa Hotel in Cancun
#42 Family Hotel in Cancun
#49 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Krystal Grand Punta Cancun staff and other travelers.
226 questions
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Questions? Get answers from Krystal Grand Punta Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“beach veiws from every room”
GabiMo66, 3 days ago | Read review
“Ocean views are the best.”
peterz742, 1 week ago | Read review
“Ocean view is recommended.”
dalejohnston, 2 weeks ago | Read review
“Perfect location”
  • View from the bedroom on a cloudy day
Clairounett35, 3 weeks ago | Read review
“We chose the ocean view room and it was amazing falling asleep and waking up with the ocean noise.”
mskaylamoore, 3 weeks ago | Read review
5 of 5
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AMOMA
$134* /night
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Expedia.com$211
Bookit.com$155
Booking.com$211
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*Disclaimer
Prices are for 1 room, 2 adults
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