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Reflect Krystal Grand Cancun

Traveler (3692)
360
Panoramas (17)
Pool & Beach (754)
About
Location
Cleanliness
Service
Value
Situated on a stretch of white-sand beachfront offering breathtaking views of the unbelievably blue Caribbean, Reflect Krystal Grand Cancun invites friends, families, and couples to a vibrant getaway. Reflect Krystal Grand Cancun is located near bustling Cancun and a mere 25 minutes from Cancun International Airport. Guests are treated to Unlimited-Luxury® where every meal or snack at six dining options and each delicious cocktail poured at five bars and lounges is included without any required reservations. Adults-only and kid-friendly pool options cater to the needs of any and all travelers while endless activities provide perfect entertainment.
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Property amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Hidden Gems
Great View
HOTEL CLASS
4,179Reviews
4,467Photos
382Q+A
100Room tips
Traveler rating
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Popular mentions
We are UVC members and this is a new addition to their resorts. Upon arrival we were upgraded to an ocean front room in the Altitude Tower. Beautiful, spacious room on the 8th floor with oversized shower, private toilet area and private balcony with an absolutely stunning view
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+1
We were 7 couples vacationing for a week. 2 of the couples were not premier members and were booked into the older section of the resort. Jose Luis, a AM representative worked tirelessly to get us all rooms at the Altitude building. It was nice to all be together. The Altitude
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We had a great experience at this resort. There was construction in our initial room, so Carlos upgraded us to the tower immediately. The rooms were all very nice and clean. The staff was very friendly and helpful. We loved the infinity pool and Bali beds. The food was great,
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I stayed at the Reflect Krystal in the last few days of the year. It was a family reunion and we got to stay at the brand new Altittude tower, it was lovely. The staff was friendly and attentive. We enjoyed the pool areas as well as the Balinese beds in the beach area. There’s a
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This hotel is now run by AMResorts. It has been renovated and mostly new. The beach is one of the best in Cancun because it is at the end where there is a breakwater to calm the surf a bit. They have a lot of beach so you don’t feel crowded. Very good attentive service. Lots
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Professional photo exclusively commissioned by TripAdvisorReflect Krystal Grand Cancun
The Club Ocean View King Room at the Krystal Grand Punta Cancun
Professional photo exclusively commissioned by TripAdvisorReflect Krystal Grand Cancun
The Club Ocean View King Room at the Krystal Grand Punta Cancun
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123456173
We’re there many beach vendors, I like to buy cigars from them
Virtually every night there is a cigar vendor sitting outside the sports bar inside the hotel who had a variety of cigars, some pretty highly priced and some very reasonable indeed.
1 vote
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Is room service free for altitude guests?
They’ll tell you there’s a convenience fee to make you unsure or reluctant to get it however, yes, it’s free.
2 votes
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The do have dinners on the beach yes but from what I saw the price was pretty expensive. Each room has a tablet which gives details on restaurants, spa etc. They also have details on there about beach dinners, which they call romantic meals and the price was extortionate to say the least! The hotel also ignored our upgrade emails re Altitude but obviously found one of them when we argued with them as we checked in. It seems all flight crew get automatically placed in Altitude but the reception staff seem to look at you and judge you and if you get offered an upgrade then your lucky!!
0 votes
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I would call the hotel direct as they don’t respond to emails and are terrible with correspondence or execution of anything prior of any kind.
0 votes
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12345677
"stayed on the 8th floor, ocean front, Altitude Tower, just off the elevator, no traveling the hallways...very nice...very little noise"
"The rooms in the Altitude are spectactular"
"It has excellent views of the sea from the corridors and elevator exits"
"Stay in Altitude Tower"
"Argue the toss and get in to the Altitude part of the hotel"
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PRICE RANGE
$171 - $468 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency cancun hotel cancunhyatt cancun
FORMERLY KNOWN AS
Hyatt Regency Cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
395
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