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    Krystal Grand Punta Cancun

    Blvd Kukulcan Km 8.5 | Hotel Zone, Cancun 77500, Mexico
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    Best prices for your stay
    8/6/2017 8/7/2017
    $584
    $277
    SAVE $307
    $584
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    $411
    Traveler (2709)
    Room & Suite (714)
    Pool & Beach (668)
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    Overview
    • Excellent40%
    • Very good34%
    • Average15%
    • Poor6%
    • Terrible5%
    Travelers talk about
    “ocean view” (172 reviews)
    “hotel zone” (115 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (3,230)
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    1 - 5 of 1,675 reviews

    Reviewed 2 days ago

    Me and my wife only stayed here for a night but we LOVED Cancun and this hotel. The hotel is really nice, and clean. The beach club with the infinity pool was awesome, great drinks and a reasonable price. We loved the pool with the...More

    1  Thank Emmanuel A
    Response from Antonio S, General Manager at Krystal Grand Punta CancunResponded yesterday

    Dear Emmanuel: Thank you very much for your kind message regarding your recent stay. Please accept our sincere apologies for any inconvenience; rest assured your comments were discussed with our Executive Committee, definitely we will do our best to improve our services for your next...More

    Reviewed 2 days ago

    This is the best hotel location wise that I have stayed in Cancun. It is within walking distance of most entertainment and the beach is the best. I did not even go to the pool because the beach is so nice. I would recommend for...More

    Thank Sal G
    Response from Antonio S, General Manager at Krystal Grand Punta CancunResponded yesterday

    Dear Sal: Thank you very much for your kind comments; we are all very happy to learn your experience in this beautiful part of the Mexican Caribbean, along with our hotel and services, were appreciated and enjoyed. We hope to have the opportunity to welcome...More

    Reviewed 3 days ago via mobile

    The rooms smell so bad! The beds feel damp, pillows stink we haven't even gone near the shower as it mouldy and the water stinks. Towels are dirty. Bathrobes have stains on them. Can't even change the aircon temperature. The rooms are so outdated. Hotel...More

    1  Thank erb2905
    Response from Antonio S, General Manager at Krystal Grand Punta CancunResponded yesterday

    Dear Guest: Thank you very much for your comments; we are truly sorry to learn we did not live up your expectations. Needless to say, the Executive members have taken note of your comments and are doing their upmost to upgrade our services. That fact...More

    Reviewed 4 days ago via mobile

    Great hotel, nice staff, if your a picky eater this isn't the hotel for you. But all hotel restaurants close early before the listed closing times which isn't cool & all drinks are watered down with little to no liquorMore

    1  Thank armani B
    Response from Antonio S, General Manager at Krystal Grand Punta CancunResponded yesterday

    Dear Armani: Thank you very much for your kind comments; we are all very happy to learn your experience in this beautiful part of the Mexican Caribbean, along with our hotel and services, were appreciated and enjoyed. We hope to have the opportunity to welcome...More

    Reviewed 4 days ago via mobile

    I have been to Cancun three times this year and have stayed here every time! This is by far the best hotel on Cancun! The view is the best and the location is prime!! You can walk to the ferry, Chedraui, Coco Bongo and all...More

    Thank kpagano72
    Response from Antonio S, General Manager at Krystal Grand Punta CancunResponded yesterday

    Dear Guest: Thank you very much for your kind comments; we are all very happy to learn your experience in this beautiful part of the Mexican Caribbean, along with our hotel and services, were appreciated and enjoyed. We hope to have the opportunity to welcome...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Babysitting
    • Airport Transportation
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $99 - $407 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #37 Luxury Hotel in Cancun
    • #39 Spa Hotel in Cancun
    • #41 Romantic Hotel in Cancun
    • #42 Family Hotel in Cancun
    • #46 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 295
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, BookIt.com, Orbitz, Travelocity, Hotwire, HotelQuickly, getaroom.com, TripOnline SA, Evoline ltd and Cancelon so you can book your Krystal Grand Punta Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Hyatt Regency Cancun Hotel Cancun ,
    • Hyatt Cancun
    Add Photo Photos
    Traveler (2709)
    Room & Suite (714)
    Pool & Beach (668)
    Dining (375)
    Hotel & Grounds (1475)
    Bathroom (48)
    Family and Play Areas (21)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
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    .87 miles away
     
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    Ask a question
    Questions & Answers
    angieolague
    July 6, 2017|
    AnswerShow all 2 answers
    Response from PETER Z | Reviewed this property |
    Yes. Don't always believe all the tales about the water - it is quite safe, especially in the bigger cities and with tourists.
    0
    Votes
    Chelsea721
    June 23, 2017|
    AnswerShow all 3 answers
    Response from Beth J | Reviewed this property |
    There was never anyone using the cabanas so we went and used them and no one kicked us off. As far as if they charge - I do not know the answer - sorry. Excited for you - it is a great place!!! :)
    1
    Vote
    TCameile K
    June 16, 2017|
    AnswerShow all 2 answers
    Response from Beth J | Reviewed this property |
    The food at the restaurants was amazing. We ate breakfast at the buffet and then our other meals in the restaurants on premises - all of them were sooooo good.
    0
    Votes
    Room Tips
    "Ocean view is worth the extra money"
    Read review
    "Beach facing rooms have a wonderful views but can be loud if on a lower floor during busy season."
    Read review
    "I love rooms with ocean view"
    Read review
    "ocean view :)"
    Read review
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