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Krystal Grand Punta Cancun

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Traveler (3300)
Room & Suite (846)
Pool & Beach (726)
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Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor6%
  • Terrible6%
Travelers talk about
“the hyatt regency”(160 reviews)
“ocean view”(166 reviews)
“hotel zone”(121 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (3,841)
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All reviewsthe hyatt regencyocean viewhotel zonebreakfast buffetgreat beachcoco bongothe club loungebali bedsall inclusive optionnight lifeinfinity poolswim up barbeach arealounge chairsbottled waterisla mujeresspring break
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1 - 5 of 1,919 reviews
Reviewed today via mobile

Food and entertainment are good here. Service around the pool by Alejo was great. He went out of his way to take care of us. Stayed here 7 days. Great beach. Desk people were very accommodating to us. Clean rooms.

Thank Arubapatty
Reviewed 2 days ago via mobile

We have stayed twice in the old Altitude tower.This time we stayed in the new Altitude tower and it did not disappoint. I was worried because the view in the old tower was exceptional. This was just as good. The room was beautiful . Nicely...More

Thank Ron W
Reviewed 2 days ago via mobile

I was there for a few days for business during the end of April. This was my first time in Cancún thus I don’t have other reference but for a person that has travelled all around South America and stayed at pretty much all the...More

Thank Ramona M
Reviewed 4 days ago

My husband and I went on May 8-15th 2018 via SUNWING vacations from Edmonton, Canada. CONS: 1.BED BUGS... I am bit every where... The room itself is really nice, big, balcony, AC, etc, but the fact that I am bit every where from the bed...More

Thank maisymontreal
Reviewed 5 days ago

My friend and I booked this hotel through a deal off groupon from may 6-12 and before booking I like to do reviews online. I saw some red flags but I've learned not to live my life based on the stuff people write on here....More

Thank Jezeebella
View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Airport Transportation
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
$125 - $463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Cancun
#41 Luxury Hotel in Cancun
#41 Romantic Hotel in Cancun
#47 Spa Hotel in Cancun
#54 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$125 - $463 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Cancun
#41 Luxury Hotel in Cancun
#41 Romantic Hotel in Cancun
#47 Spa Hotel in Cancun
#54 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (3300)
Room & Suite (846)
Pool & Beach (726)
Dining (391)
Amenities (192)
Family and Play Areas (27)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
ali seckin c
May 10, 2018|
Answer
Response from Kinggillen | Reviewed this property |
Yes there is!
1
Vote
Yvette O
May 5, 2018|
AnswerShow all 3 answers
Response from Lisac89 | Reviewed this property |
We had all inclusive, not altitude, had basically everything. All spirits, beers wines shots cocktails etc
0
Votes
Room Tips
"Get a ocean view and upper level floor for best views."
Read review
"Altitude Tower is much better than the older Krystal Grand tower"
Read review
"Altitude way to go"
Read review
"Definitely book your room or upgrade to the Altitude Tower."
Read review
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