We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crown Paradise Club Cancun

Overview
Visit hotel website
E-mail hotel
Blvd. Kukulkan 18.5, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
Additional information
Visit hotel website
Offers from Crown Paradise Club Cancun
Announcement:Click for details
About
Description
At the Crown Paradise Club experience extraordinary vacations in the best all inclusive hotel in Cancun; with areas designed for children of all ages, theme restaurants, activities and entertainment created for More each member of your family, where you will experience moments with them that you will treasure forever. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Center with Gym / Workout Room
Beachfront
Restaurant
Free Parking
Bar/Lounge
Spa
Breakfast included
Free Internet
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair access
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Top resorts Hotels
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Top resorts Hotels
,
On the Beach
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
617
Price range
$170 - $450 (Based on Average Rates for a Standard Room)
Also Known As
Crown Paradise Club Cancun Hotel Cancun
,
Crown Paradise Cancun
,
Cancun Paradise Club
,
Crown Paradise Club Cancun Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Nearby
Nearby HotelsSee all 190 nearby hotels
GR Solaris Cancun
5,389 reviews
.10 miles away
Grand Oasis Sens
5,963 reviews
.18 miles away
The Sian Ka'an at Grand Sens
99 reviews
.19 miles away
Solymar Cancun Beach Resort
1,074 reviews
.30 miles away
Nearby RestaurantsSee all 1,200 nearby restaurants
Sakura Sunset
459 reviews
.18 miles away
Black Hole
673 reviews
.19 miles away
Terraza Careyes
20 reviews
.18 miles away
NAVIOS Fusion Mexican Food
1,042 reviews
.79 miles away
Nearby AttractionsSee all 851 nearby attractions
Playa Delfines
5,118 reviews
.32 miles away
Mayan Museum of Cancun
2,098 reviews
1.24 miles away
Parque Maya
29 reviews
1.25 miles away
Playa Ballenas
12 reviews
2.38 miles away
Reviews & more
10,198Reviews
9,752Photos
2,460Q+A
100Room tips
Traveler rating
  • 4,392
  • 3,202
  • 1,375
  • 662
  • 569
Time of year
Traveler type
Language
  • More languages
  • Filter
  • English
Show reviews that mention
We are a family of 7, with children from 5 to 14.
First the kids pool , and most staff were great.

Check in was slow and of coarse they did not have the rooms I requested. I booked two rooms and requested side by side. The rooms were booked 6 months in advanced so there was
Read more
Great resort with endless things for kids to do. Service was amazing. Room was clean. They treated our children like royalty. Thank you to Gabby, Luiz, Angel, Antonio Banderas on the entertainment crew and Jesus the bell boy for your awesome service!!
Read more
Response from Crown Paradise ... A, Gerente at Crown Paradise Club Cancun
Responded today
Dear dykester, First and foremost we would like to thank you for the time invested to leave your comments after your following experience here at Crown Paradise Club Cancun. We are delighted to learn your words where you describe the excellent and amazing service you have received from our team who went above and beyond your expectations. We all hope to welcome you in a very near future to your second home. Yours sincerely, Julio Cabrera, General Manager.
Read more
I spent my birthday at Crown Paradise Club Resort in Cancun in October 2018. The hotel grounds are beautiful and very well maintained. The hotel staff were very helpful and most of them speak English as well, from the front desk staff, the bellboys, the housekeeper, the servers a
Read more
Response from Crown Paradise ... A, Gerente at Crown Paradise Club Cancun
Responded yesterday
Dear Petula2014, Our team is very delighted to know your five stars review, it is always an honor to read reviews like yours that allow us to keep working hard every day. Many thanks for letting us be part of an special date like your birthday and we all hope to celebrate it on many future occassions. We look forward to welcoming you back to Crown Paradise Club Cancun. With kindest regards, Julio Cabrera, General Manager.
Read more
My spouse and I brought my sons (12 & 9) here for our vacation this past week. We were so pleased with the amenities, the food and the staff. This place is great for families of all ages. My kids loved the slides, the pools and the kids club. Even the bar has kid friendly drinks.
Read more
Review collected in partnership with this hotel
Response from Crown Paradise ... A, Gerente at Crown Paradise Club Cancun
Responded yesterday
Dear hncombs304, First and foremost, receive our warmest greetings from Crown Paradise Club Cancun. We deeply thank you for the opportunity you provide us to be part of your most recent holidays. It is such a pleasure to know you and your family have enjoyed your stay with us and all our facilities and services we have to offer. Create memorable experiences is our main goal and we are very glad to know we achieve on it. Once again, thank you for your support. We look forward to welcoming you back to your now, second home in paradise. With kindest regards, Julio Cabrera, General Manager
Read more
Pros:

Resort was nice. Great views. We had a standard ocean view and it was completely unobstructed. Room was always clean. Food selection was excellent, food quality good. Specialty restaurants were good - steakhouse and Mexican restaurants we enjoyed the most. Entertainment wa
Read more
Previous
Album Categories
All photosTravelerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Center & Event Rooms
Vista desde mi habitacion piso 7
After getting poor service the first morning, we tipped house cleaning $5. The first night, we got this on our bed. After that, it was back to poor service for the remaining 5 days. We tipped $5 every morning in each of our two rooms. I shouldn't have to tip to receive coffee packets and clean cups and refreshed towels. Tips should be for going above and beyond regular service. Sometimes, I think they took it for granted that you are supposed to tip just for the basics.
Previous
Does anybody know if this hotel offers child free places? I have been told they do but I can't find much info.. Thanks
yes. Adults only restaurant, pool area, bars, and rooms
1 vote
Anybody know how to make a booking for a new year party/gala if I need to off course. Trying both emails and fb but not successful:(
Hi! Are all meals included?
Yes it’s all inclusive
0 votes
Show all answers
How do we upgrade our room? We are booked for ocean view but I’d like a higher up floor one. Thanks!
Stay in the club room for adults only..and book dinners with the concierge right away for the week.
0 votes
Show all answers
thinking of booking but will be 2 adults 5 kids is there rooms here that will fit us all so we wont be split up Tia
We just got back from there two days ago and had completely opposite experience. It was very clean with amazing service. They have two floor family suites that would accommodate your situation. Only thing I agree on is the food was average.
0 votes
Show all answers
Previous
"Higher floors have the best view"
"All rooms are ocean view."
"Stay in a room that is not facing the sea as its windy as hell"
"Club Level"
"you want a room in the second building"
Previous
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing