We are here now! The food and drinks at this resort are absolutely amazing. I have stayed at moon palace and hard rock cancun and I can say that they have the best food by far. Rooms are clean resort is nice overall. One recommendation for the resort is to update their rooms and refurnish that would be the only... More 

We stayed here for 2 weeks. The hotel was spotlessly clean, the food was OK and was served 24 hours a day. The staff were so friendly and couldn't do enough for you. The only negative thing was the amount of steps and steep ramps there was which was not good for people with mobility issues as I have. Overall... More 

Lovely hotel but lacking good food and entertainment maybe I am being picky with food but nothing went together . Staff was brilliant and the lady who cleaned our room was lovely we was in room 1519 she always decorated our beds making them look lovely . Beach was beautiful and nice pools I would go again if better food... More 

Just spent 2 weeks at Crown Paradise and had a great time, we had upgraded to the Adult only floor. Room was spacious and had a massive jacuzzi init, we where on 8 floor and had some great views. We used the bar/eating area on 8th floor most days, great for a quite breakfast and ideal for a few drinks... More 

The most wonderful beach. Helpful staff. Good selection of food and drinks. Entertainment could have been a bit better. Had a family suite which was lovely. Good selection of trips available. Shops were nice too.

I have been to cancun so many times and this is the first place we have stayed at that weve had such a bad experience. Food quality was bad, we have eaten at many places in hotel and can tell the quality . THe food here is so bland, no flavor, poorly cooked, you can tell that its not quality... More 

The transfer from the airport was fast. Welcome fruit juice on arrival, followed by a talk to introduce you to the hotel and all they have to offer. Never once had anyone ask us about timeshares so not sure where that comes from!? As previously advised, you are asked to book the restaurants days in advance. We didn't know what... More 

Well I shall start with the positives as there is definitely a lot more pro's than cons to this hotel... I do believe other people have been really unfair on their reviews. Check in - We were taken in to a separate room, provided with cool flannels and a refreshing drink, I personally think that this is a lot nicer... More 

This hotel is excellent, the staff are all friendly who will go out of their way to help you. There is food available 24/7 and can get room service with a small service charge of $70. Would definatley recommend.