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    Casa Maya Cancun

    Boulevard Kukulcan Km 5.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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    $250
    $187
    SAVE $63
    $228
    $228
    Traveler (1080)
    Room & Suite (489)
    Pool & Beach (338)
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    Overview
    • Excellent27%
    • Very good45%
    • Average16%
    • Poor6%
    • Terrible6%
    Travelers talk about
    “hotel zone” (92 reviews)
    “murphy bed” (24 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Kitchenette
    Concierge
    Spa
    Wheelchair access
    Business Center
    Laundry Service
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Emporio Hotel & Suites Cancun
    2,016 reviews
    #48 of 175 hotels in Cancun
     
    Real Inn Cancun
    498 reviews
    #65 of 175 hotels in Cancun
     
    Beachscape Kin Ha Villas & Suites
    1,786 reviews
    #64 of 175 hotels in Cancun
     
    Aloft Cancun
    954 reviews
    #67 of 175 hotels in Cancun
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,361)
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    1 - 5 of 890 reviews

    Reviewed 1 week ago via mobile

    This was the perfect place to stay for our family trip!! The staff was amazing! They were extremely helpful, entertaining & always helped us with anything we needed right away. There were plenty of chairs to lay out on the beach or in the shade,...More

    Thank AlexisGasa
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 6 days ago

    Dear AlexisGasa: Thank you for choosing us as your host during your vacations. We are pleased to know that we fulfill your expectation and you enjoyed our beautiful country. Also knowing that our hard work to give an excellent service made you stay more pleasant....More

    Reviewed 1 week ago via mobile

    We booked this through Interval for a one week vacation. We ended up doing the timeshare spiel and loved what they had to offer so much that we purchased there. We go to Mexico a few times a year so this place being NOT all...More

    Thank Karen S
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 1 week ago

    Dear Karen S: We are pleased to know that we fulfill your expectations and that you enjoyed the facilities and our not all inclusive plan. Also knowing that our hard work to give an excellent service made you stay more pleasant. Thank you for being...More

    Reviewed 1 week ago via mobile

    I travel extensively for work, over 100 nights every year, and am fairly loyal to Marriott/SPG. As a result I accumulate quite the collection of Marriott points and chose the Casa Magana for our summer family getaway this month. Using points I was unsure what...More

    Thank RyanC78
    Response from Lic Israel C C, Quality Deparment at Casa Maya CancunResponded 1 week ago

    Dear RyanC78: Thank you for choosing us as your host during your last vacations. We are pleased to know that we fulfill your expectations and that you enjoyed the hotel. We are glad to see you enjoyed our staff's friendliness and cordiality as well as...More

    Reviewed 2 weeks ago via mobile

    After reading some of the negative reviews I was pleasantly surprised how much I enjoyed this property. Right on the beach in the quieter area of the hotel zone the room had a great view over the beach. Happy hour/s two for one drinks from...More

    Thank KiwiPatC
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 2 weeks ago

    Dear KiwiPatC: We are pleased to know that we fulfill your expectations and that you enjoyed the facilities and the incredible views from our rooms. Also knowing that our hard work to give an excellent service and food made you stay more pleasant. Thank you...More

    Reviewed 2 weeks ago

    We were given a pool/beach view remodeled room, which was very nice. The room was spacious and very clean. The facility overall was very well maintained. We had a slight leak in the A/C and someone was there to fix it within 10 minutes (impressive)!...More

    Review collected in partnership with this hotel
    1  Thank Nelly D
    Response from Lic Israel C C, Quality Department at Casa Maya CancunResponded 2 weeks ago

    Dear Nelly D: We are pleased to know that we fulfill your expectations and that you enjoyed the treatments of our staff and facilities. Thank you for being our guest during your vacations and take the time to share your experience about our service. You...More

    Emporio Hotel & Suites Cancun
    2,016 reviews
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    Real Inn Cancun
    498 reviews
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    Beachscape Kin Ha Villas & Suites
    1,786 reviews
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    Aloft Cancun
    954 reviews
    #67 of 175 hotels in Cancun
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $126 - $547 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #44 Spa Hotel in Cancun
    • #52 On the Beach Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 370
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Agoda, Cheap Tickets, Travelocity, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Casa Maya Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Casa Maya Cancun Hotel Cancun ,
    • Casa Maya Hotel Cancun ,
    • Hotel Casa Maya Cancun ,
    • Cancun Casa Maya ,
    • Imperial Fiesta Club Hotel Casa Maya
    Add Photo Photos
    Traveler (1080)
    Room & Suite (489)
    Pool & Beach (338)
    Dining (79)
    Hotel & Grounds (589)
    Bathroom (24)
    Family and Play Areas (7)
    Business Center & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    funsun040
    July 16, 2017|
    AnswerShow all 4 answers
    Response from srichards39 | Reviewed this property |
    yes..can walk..about 10 minutes..or short bus or taxi
    0
    Votes
    monaknox
    June 20, 2017|
    AnswerShow all 2 answers
    Response from Lic Israel C C | Property representative |
    Dear Monaknow: We have a convenience store in the hotel where you can find basic grocery but if you prefer there is a supermarket around 5 minutes by bus.
    0
    Votes
    Google Translation
    Nelly D
    June 18, 2017|
    AnswerShow all 2 answers
    Response from Nelly D | Reviewed this property |
    No, but they have a laundry service which we used and liked. The prices are reasonable. If you don't like fabric softener, you will need to request that they not use it.
    0
    Votes
    Room Tips
    "All of the rooms have great views of the blue water, but we like to look over the pool"
    Read review
    "the marble floors are a bit slippery under A/C"
    Read review
    "We upgraded to 1BR condo with view for a small extra charge. Worth it."
    Read review
    "Get the elite section"
    Read review
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