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Omni Cancun Resort & Villas

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Omni Cancun Resort & Villas
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5,150 Reviews from our TripAdvisor Community

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Showing 4,555: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

My wife and I had an awesome time at this resort. It was our first time in Cancun and all the staff were very accommodating. One particular person stood out, Wilbert Lopez, He was the first to greet us when we arrived at the resort and was like a personal liaison for the duration of our trip. I would recommend... More 

Helpful?
1 Thank Travis T
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had room #1132 on the ground floor, at the end of the building, it was a great room, quiet, close to the pool, restaurants, etc. The room was very clean, only thing to say bad about the room was the shower head could be updated, but very nice room! You do make reservations for restaurants at night and can... More 

Helpful?
1 Thank Scott S
Bentonville, Arkansas
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was our 4th time to stay in CanCun but our 1st time at the Omni. We will be back. The hotel was beautiful. We had a deluxe room with beach view which was very nice. We had a family of 4 so it was a good size. Loved the way we were treated by the staff. All were so... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank nimitz80
Oklahoma City, United States
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Guests entertainment need improvement.Some very good idea but very short (45-60 minutes) and at wrong time ( 8:00 pm) in the middle of dining time. For serious good time and fun ( not only drinking ) you have to go somewhere else. I started with not so good thinks, but I'm in my 60's and for me everything else was... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Lucijan N
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

My family booked an all inclusive week here on the advice of friends. In fact, our friends joined us for a total travel party of 11. The Omni Cancun was all our friends promised and more. The property is very well maintained and cared for. Not a day went by where we didn't see folks sprucing up the grounds, painting,... More 

Helpful?
1 Thank Tony S
Woburn, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great customer service, great location very nice rooms with beautiful views of the lagoon and the ocean. The negative about the hotel is that it sits on a hill. Have to walk up and down stairs to get to the hotel. After a couple of days it gets tiring.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Shirlene50
San Jose, CA, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Over all was very good. Convenient location to explore around the local. The service staff was friendly and most of them were nice and did good job. Only wifi connection from room was bad and needs to be improved immediately.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Nhan L
Oklahoma City, Oklahoma
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We went here for my 50th Birthday and I wish I had of gone to Playa Del Carmen instead. The rooms are very tired everything needs a fresh cost of paint some sprucing up. Room service was bad. they never left any water or coffee or washcloths. We had to go to the front desk ans request. If you want... More 

Helpful?
1 Thank Sonya G
McAllen, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I didn't like this resort too much. It's outdated 80's decor. The security is annoying. I had to flash my wrist band every time I walked in. The biggest complaint I have is that you have to physically go to the lobby concierge desk and hunt down a person to make a reservation at a restaurant for dinner. When I... More 

Helpful?
2 Thank monicaxo2016
Sugar Land, United States
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As always Omni doesn't dissapoint...what a beautiful property - the staff is probably one of the best in the system - from the front desk to the pool side staff to the restaurants - they were just great - one issue however is the changeover that happened a few years ago - the property has switched over to "all inclusive"... More 

Helpful?
2 Thank Jack_Molho
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Omni Resort and Villas is located on the beautiful and highly coveted white sandy beaches of Cancun's exceedingly popular hotel zone. The hotel provides panoramic vistas of both the rolling waves of the turquoise Caribbean Sea and the tranquil waters of the Nichupte Lagoon. The All Inclusive OMNI Cancun Resort & Villas offers a variety of restaurant and bars, from an Steak House "La Vista", Mediterranean Cuisine at "Da Vinci", Sushi Bar and Viva Mex for the best Mexican antojitos. All day Buffet style at La Paloma and 24 hrs Room Service. ... more   less 

Additional Information about Omni Cancun Resort & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $242 - $523 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Cancun Resort & Villas 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun
Hotel Style:
#11 Business Hotel in Cancun
#23 Family Hotel in Cancun
#30 Romantic Hotel in Cancun
#33 Spa Hotel in Cancun
#33 Luxury Hotel in Cancun
#40 On the Beach Hotel in Cancun
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