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Omni Cancun Resort & Villas

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Omni Cancun Resort & Villas
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5,249 Reviews from our TripAdvisor Community

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Showing 4,633: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I just went to The Omni Hotel from 8/21 to 8/25 2016 and it was awesome, from the moment you arrive you are welcomed by very friendly and superb staff. Check in was easy and they even checked us in earlier since our flight was an early one. I traveled with my sister and we both loved it. They have... More 

Helpful?
1 Thank Diana R
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Diana R: Thank you for taking part of your time to let us know about your recent stay at the OMNI Cancun Resort & Villas. I real appreciate your kind review and I am thrilled to learn you and your sister had a great time here at the Resort. I hope to welcome you both in a near future... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Spent three nights at this wonderful resort. Staff greeted us by name everyday and went out of their way to make sure we had all of our needs met. Excellent experience all together! Santiago Mayana Gil in particular provided exceptional service. He was very friendly and very accommodating. Resort was very clean inside and out. Beach was gorgeous and very... More 

Helpful?
1 Thank Lisa Marie D
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Lisa Marie: Thank you very much for taking part of your time, to review the OMNI Cancun Resort & Villas. I am thrilled to learn that you have enjoyed our facilities and service. I will share your kind review with the rest of my team. We really appreciate your comments and feed back. We hope to welcome you in... More 

Villas, New Jersey, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

My hubby and I brought our 22month old daughter to Cancun. Great pool set up for little kids. Had a giant Jenga she played with. Super friendly staff and clean rooms. Beach restaurant was fun. Entertainment crew very fun. Lizbeth, Reuben and Havi were always keeping everyone busy with volleyball, ping pong, trivia, bingo etc. a horse shoe and bocci... More 

Helpful?
1 Thank KateErnie
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear KateErnie: Thank you very much for taking part of your time to let us know about your recent stay at the OMNI Cancún Resort & Villas. I truly appreciate your comments and observations. I will also share your kind words with the entertainment team. The certainly will appreciate them. I hope to have the opportunity to welcome you back... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

the hotel is quite beatiful, the beach and the pools are very good, the rooms are also beatiful and the facilites are in good shape. The big mistake is the quality and aspect of the food. also the rooms lack of privacy.. you hear everything that is happenning in the halls and the room next door

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Alejandro Z
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Alejandro Z: Thank you very much for reviewing the OMNI Cancun Resort & Villas. I really appreciate your feed back and observations regarding our services and facilities. I will share your opinion with my Food and Beverage team in order to improve our offerings. I am sorry to learn that some noisy guests did not allow you to rest... More 

Columbus, Ohio
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

everything exceeded expectations. This was my 4th all inclusive resort, and this was my favorite overall. Checkin-easy and efficient, let me get to my room at 1;30pm room-ocean front deluxe, basic room, well kept, clean, great view resort-everything was awesome. Pools were clean, waterfalls were nice to cool off under. Main Pool bar was a ton of fun, the activities... More 

Helpful?
1 Thank ahunt2411
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Guest: Thank you for taking part of your time to let us know about your recent stay at the OMNI Cancun Resort & Villas. It looks like you and your friends had a terrific time while here in Cancun. I really appreciate your kind words and hopefully we can welcome back in a near future. Once again, Thank you... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Have been to the Omni many times, and this was the last. Reserved a ocean view King bed. When checking in told they have my lagoon view room ready. I said what happen to ocean view, they said no problem we can upgrade you. I said no, I reserved a ocean view. Was asked to produce a copy of my... More 

Helpful?
2 Thank Wayne W
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Wayne W: Thank you for taking part of your time to let us know about your recent stay at the OMNI Cancun Resort & Villas. I truly appreciate your comments and observations. I am sorry to learn that we could not offered you a Ocean View room due to very high occupancies during your stay. Also as a standard... More 

Fishers, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I go here every year! I just wanted to say thank you to the amazing staff and all of the hard work that they put in every day to make your vacation awesome. If you lay out by the pool make sure that you get to experience the one of a kind service of Gilberto. He is... More 

Helpful?
2 Thank Charles F
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Charles F: Thank you very much for taking part of your time to let us know about your recent stay at the OMNI Cancun Resort & Villas. I really appreciate your loyalty and for visiting us every year. I am thrilled to learn that you had one more time a terrific time at the Resort, and that specially Ozzie,... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My family and I were in rooms 1402 and 1403, the rooms were clean, the view was beautiful, the Staff was AMAZING. The pool Entertainment and Activities were great. Abi, Ruben and Liz were AWESOME, Esteban and Alejandro at KUKU Bar were great, I mean I could not remember all the names but every single Staff Member went above and... More 

Helpful?
1 Thank Elvira Z
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Elvira Z: Thank you for taking part of your time to let us know about your recent trip to the OMNI Cancun Resort & Villas. I do appreciate your kind words and I will share your message with the entertaining team as well the rest of the staff. We are proud you and family had a great time!. We... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Good hotel, nice pools and jacuzzi Good service, staff very nice Room was clean Room service with few meal options and $5.00 fee. Italian and Pina restaurant were great Great environment for families.

Helpful?
1 Thank Martha M
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Martha: Thank you for your review of the OMNI Cancun Resort & Villas. I am happy to learn that you and your family have enjoyed our facilities and services. We hope to welcome you back in the near future. Thank you for SHARING! Best regards, Michel Albahari General Manager Say Good Night to Hunger by booking: omnihotels.com More 

Lockport, Illinois
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Out of a group of six adults and three teens, none of us had any complaints, overall a pleasant six day vacation! The food selections and restaurants left plenty to choose from, was very tasty and readily available throughout the day. The layout of the resort was such that you never felt too far from the beach, the pools or... More 

Helpful?
1 Thank tianene
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Guest: Thank you for taking part of your time to let us know, about you and your family recent stay at the OMNI Cancun Resort & Villas. I really appreciate your comments and observations. I am also thrilled to learn that we have all your expectations during your vacation at the OMNI Cancun. I will share your kind words... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Omni Resort and Villas is located on the beautiful and highly coveted white sandy beaches of Cancun's exceedingly popular hotel zone. The hotel provides panoramic vistas of both the rolling waves of the turquoise Caribbean Sea and the tranquil waters of the Nichupte Lagoon. The All Inclusive OMNI Cancun Resort & Villas offers a variety of restaurant and bars, from an Steak House "La Vista", Mediterranean Cuisine at "Da Vinci", Sushi Bar and Viva Mex for the best Mexican antojitos. All day Buffet style at La Paloma and 24 hrs Room Service. ... more   less 

Additional Information about Omni Cancun Resort & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $243 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Cancun Resort & Villas 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun
Hotel Style:
#11 Business Hotel in Cancun
#23 Family Hotel in Cancun
#30 Romantic Hotel in Cancun
#32 Spa Hotel in Cancun
#32 Luxury Hotel in Cancun
#37 On the Beach Hotel in Cancun
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