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Omni Cancun Resort & Villas

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Omni Cancun Resort & Villas
Omni Cancun Resort & Villas
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5,473 Reviews from our TripAdvisor Community

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Showing 4,823: English reviews
Reviewed yesterday NEWvia mobile

This was my second time here and I loved it even more than the last! Everything was updated and modern! My boyfriend and I enjoyed the beach everyday and had a phenomenal waiter, Eduardo, who took care of us and even remembered our names and our favorite drinks! There was so much to do and we never felt bored! All...

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Helpful?
1Thank Sarayork
Troy, New York
Reviewed yesterday NEW

All-inclusive resort. Rooms are well appointed and kept. Views are beautiful. Property is well maintained. Has 2 pools and 4 restaurants. We had 3 great massages from Jazmin and Gabriella. Worth checking it out.

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1Thank Jim M
Reviewed yesterday NEWvia mobile

An amazing hotel cannot fault this establishment for anything it was impeccably clean and the staff were brilliant in every way the food is top class and the drinks are all premium brands the hotel is luxurious throughout and I would recommend it to anyone location is fantastic and I can't wait to go back next year well done OMNI

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1Thank Foxyladybelfast
Reviewed 2 days ago NEWvia mobile

I loved the staff at Omni- the bartenders, servers, and excursion planner were all so friendly, helpful and accommodating. The lobby bar lounge was lively and the pools gorgeous. The swim up bar and jacuzzi were both very convenient and fun. The resort is adult and family friendly. The red flag for swimming at the beach was up for the...

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2Thank KristinDub
Pismo Beach
Reviewed 2 days ago NEW

We have stayed on the lagoon and on the ocean view side. Just magnificent views. Most of all the staff are so friendly, we do not do the all inclusive, but you have a choice to do this. We prefer to visit the little Mexican restaurants nearby. Hotel concierge will help you when it's all arrangements for excursions to so...

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1Thank Diane G
Knoxville, Tennessee
Reviewed 2 days ago NEW

We had a great stay with our 2 young kids. Staff was wonderful and most spoke English. The food was amazing for an all inclusive- would definitely recommend and visit again. The construction wasn't bad and is almost completed. If you go ask for Jose M at Restaurant Paloma or the lobby bar at night- he was excellent- went above...

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1Thank mfhindman
Austin, TX
Reviewed 2 days ago NEW

We went the week before Thanksgiving, 2016 and enjoyed every bit of it. The hotel and amenities were great and service was awesome!! Consuelo and Gerardo treated us well. The food at every restaurant was spectacular. Will definitely go back next year.

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1Thank cjany
Reviewed 2 days ago NEW

The food was absolutely horrible, and not a very wide variety to choose from. The hotel is currently under construction which I was not notified of prior to booking. I would not have booked had I known about the construction. It was very loud and disruptive, morning and evening. The good thing about this hotel is the location, amazing view,...

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Thank Sarah A
Nashville, Tennessee
Reviewed 3 days ago NEW

I came to Cancun from 11/29-12/4 for a work related conference, but i brought my wife with me and we stayed at the Omni. Only complaints are that the AC in our room wasn't very good; it was usually 72-75 degrees when we normally like it around 69-70, and also we were supposed to have 1 king bed and were...

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1Thank trw2j
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Guest: Thank you very much for taking part of your time to let us know your comments regarding your visit to the OMNI Cancun Resort & Villas. I really appreciate your observations regarding our services and facilities. I will share the issues regarding the AC in your room with the maintenance staff ir order to correct the situation. I...

Reviewed 3 days ago NEWvia mobile

I'm an Omni Vacation Club owner, and visit at least twice a year. I frequently use their Omni Spa, which has a beauty shop, gym, showers, steam room, massages, and facials. I just had the absolutely best massage from Jazmin. Not only does Jazmin give an amazing massage, she's a very caring and generous lady. Love my favorite masseuse, Jazmin💜

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Helpful?
Thank Karren S
Michel A, General Manager at Omni Cancun Resort & Villas, responded to this review

Dear Karrem S: Thank you very much for taking part of your time to review your stay at the OMNI Cancun Resort & Villas. I am thrilled to learn that you had a great time at the resort and specially while enjoying our Spa. I will share your kind words with Jazmin. She is a very hard working person and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Omni Resort and Villas is located on the beautiful and highly coveted white sandy beaches of Cancun's exceedingly popular hotel zone. The hotel provides panoramic vistas of both the rolling waves of the turquoise Caribbean Sea and the tranquil waters of the Nichupte Lagoon. The All Inclusive OMNI Cancun Resort & Villas offers a variety of restaurant and bars, from an Steak House "La Vista", Mediterranean Cuisine at "Da Vinci", Sushi Bar and Viva Mex for the best Mexican antojitos. All day Buffet style at La Paloma and 24 hrs Room Service. ... more   less 

Additional Information about Omni Cancun Resort & Villas

Address: Blvd Kukulcan Km 16.5 | Hotel Zone Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $266 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Cancun Resort & Villas 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Omni Cancun Hotel And Villas
Omni Cancun Hotel Villas
Omni Hotel Cancun
Hotel Style:
#11 Business Hotel in Cancun
#23 Family Hotel in Cancun
#30 Romantic Hotel in Cancun
#31 Spa Hotel in Cancun
#32 Luxury Hotel in Cancun
#36 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Omni Cancun Resort & Villas staff and other travelers.
258 questions
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Questions? Get answers from Omni Cancun Resort & Villas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views and rooms at end of the floor.”
 of 5 bubbles jimmM9058PC, yesterday | Read review
“. Best of all, this is a SMOKE FREE hotel with designated smoking areas....you can sit on your balcony and not smell someone else's smoke!”
 of 5 bubbles DianeG130, 2 days ago | Read review
“The lagoon view was great for a sunset”
 of 5 bubbles cjany, 2 days ago | Read review
“Lagoon rooms actually had a great view too”
 of 5 bubbles trw2j, 3 days ago | Read review
“Amazing View, great service, delicious food”
 of 5 bubbles 810erickag, 4 days ago | Read review
5 of 5
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