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Pool & Beach (1952)
About
#31 of 271 hotels in Cancun
Location
4.5
Cleanliness
4.6
Service
4.6
Value
4.3
Bask in beachfront luxury at Omni Cancun Hotel & Villas, an all-inclusive "Gran Tourism" resort on a stunning white sand beach in Cancun, Mexico. Nestled between the dazzling Mexican Caribbean and secluded Nichupte Lagoon on Cancun Island, Omni Cancun Hotel & Villas offers an unbeatable location for your beach getaway in Quintana Roo. Beautiful beaches, breathtaking sunsets, spectacular views and five-star accommodations combine to create an unparalleled vacation in beautiful Cancun. Discover eight global restaurants, three cascading pools, beach cabanas, and a swim-up bar. Enjoy tennis, volleyball, and decadent spa treatments. Bright, colorful rooms and villas feature marble bathrooms and balconies with stunning views. Museo Maya de Cancun is just a 4-minute walk away.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Babysitting
Secured parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Kids' meals
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Evening entertainment
Karaoke
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Hair dryer
Safe
Seating area
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
On-demand movies
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Business
Languages Spoken
English, Spanish
Location
Full view
85Good for walkers
Grade: 85 out of 100
22Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
Contact
Boulevard Kukulcan Km 16.5 L-48 Mza.53, Cancun 77500 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $8/day
10622Reviews804Q+A100Room tips
Reviews
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Most Recent
We have had a wonderful time at the Omni Cancun! The ocean and pools were great! The food was excellent and service was amazing throughout, but we especially loved Enrique Canche at the Piña restaurant. He was fun and very thoughtful with his service every time we ate there. Tip them well because everyone there works so hard!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
My wife and I just returned yesterday from a blissful week at the Omni Cancun Resort & Villa. Let me start by thanking several people. First and foremost, Nayeli Arzate, our concierge, Nayeli made sure that my and my wife's birthday celebration week was wonderful. She started by meeting our request for a certain room, made a dinner reservation for us and surprised us with champagne and balloons in our room. Throughout the week she checked with us and made sure all was well. Other employees who made the week wonderful were Miguel and Manual at La Vista and Alfredo at Da Vinci, and Carlos and Jesus at La Paloma. And many others made the week fabulous. We arrived on Saturday, were quickly taken to our room, check in was quick, not even ten minutes. our room was as we had requested, a suite with lots of room. After briefly unpacking, we came downstairs and asked Nayeli regarding dinner as we arrived late and could not get a reservation, in just a few minutes, she escorted us to La Vista for a wonderful Brazilian Steak House dinner. The restaurant met or exceeded our expectations, as the prior trip the restaurant was closed due to damage from the previous hurricane. This trip was somewhat marred by another hurricane. This time there was no beach. The sand was removed from the area and deposited elsewhere. So the beach restaurant was affected but was being restored while we were there. The jacuzzi bar was open everyday, which was nice as the last time it was closed due to the extra sand that was deposited. we spent most days in a quite corner of the kiddie pool area where it was quieter and more private. we swam in the ocean once, as the waves were angry from the hurricane that is now hitting Louisiana. We had no bad experience while at the hotel, and have come to appreciate a smaller hotel after staying at several huge properties in the past. Many have concerns over the application for making reservations, we had no issue with making reservations. We were easily able to schedule our covid tests, and access other features of the application. All in all, this is a great hotel, supper clean, easy to get around, close to shops, friendly staff and most helpful. We will return again and again. Thank you to all who helped to make our week great.…
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Date of stay: August 2021
Location
Service
Sleep Quality
Room Tip: the Junior Suite is much larger and quieter
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Siomara Chavez, Director General at Omni Cancun Hotel & Villas
Responded Aug 31, 2021
Dear Mgruen2. It was definitely pleasant reading your positive review and learning the many things you enjoyed during your stay. Thank you so much for your preference and for taking your valuable time to write in full detail your experience and share it with us, we sincerely appreciate it. We feel honored to know that we exceeded your expectations thanks to the friendliness and attentiveness of our team, as our aim is to provide our guests with a memorable experience of their vacation at our beautiful resort. You can be sure that we will share your kind words with them as your recognition is our best reward. We truly hope to have the pleasure of welcoming you once again to your home away from home, Omni Cancun All the best, Siomara Chavez
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I normally don’t write reviews but Gabriela my masseuse was absolutely amazing! I had gotten a massage the day after my excursion and it was one of the best ideas ever. Gabriela was very professional and really knows what she was doing. She checked to make sure I was comfortable before she even started and she was able to work all the knots out from everywhere and paid extra attention to the places that seemed to be more stiff than others. If I ever come back I would book with her again!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The restaurant options out do everything we've experienced in the past with cancun. Definitely enjoyed the mexican hot chocolate every breakfast... and those fresh mangos... can't get anything like that at the Jewel back home. All the wait staff is quick and responsive at every venue, and they were always joking around with us as well. My favorite was the 'how many tequilas' joke at breakfast lol Big suggestion... Ice cream needs to be more readily available other than with just room service or in the DaVinci. Our photographer for our engagement 'Ulysses' did outstanding work! He was able to edit the photo where I presented the ring to my fiancé upside down (making it right side up) and helped capture beautiful moments. The Daily live shows were very entertaining, we enjoyed the michael jackson and pop starts shows as well as the dancing shows. Overall an outstanding experience. Very happy we got the membership so we can continue to enjoy Omni and their partner hotels with our next adventures.…
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Date of stay: August 2022
Value
Location
Service
Room Tip: Ocean view is beautiful, but sun will hit your room hard in the AM, Lagoon view gets you the sunset.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adrián Ibarra, Director General at Omni Cancun Hotel & Villas
Responded yesterday
Dear drd365, First and foremost, we would like to thank you for choosing Omni Cancun Hotel & Villas as your vacation destination and for taking the time to write and share your feedback with other travelers. We are very glad to hear from you that we are able to meet your expectations in all areas, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely staff, who goes above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. We will pass your kind words along to the entire team for their contribution to your wellbeing whilst in our property specially to those who left a big impression on you. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from Hotel Omni Cancun. Adrian Ibarra General Manager
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Everyone who works at this hotel is very accommodating, attentive, friendly and helpful. The hotel is very clean and smells very good. Our room was also cleaned every day. The food was delicious and the servers were very attentive and friendly. We enjoyed our stay and would definitely return. I highly recommend this place! Todos los que trabajan en este hotel son muy complacientes, atentos, amables y serviciales. El hotel está muy limpio y huele muy bien. Nuestra habitación también la limpiaban todos los días. La comida era deliciosa y los camareros eran muy atentos y amables. Disfrutamos de nuestra estadía y definitivamente regresaríamos. ¡Recomiendo encarecidamente este lugar!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adrián Ibarra, Director General at Omni Cancun Hotel & Villas
Responded yesterday
Dear Gladz316, First and foremost, we would like to thank you for choosing Omni Cancun Hotel & Villas as your vacation destination and for taking the time to write and share your feedback with other travelers. We are very glad to hear from you that we are able to meet your expectations in all areas, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely staff, who goes above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. We will pass your kind words along to the entire team for their contribution to your wellbeing whilst in our property specially to those who left a big impression on you. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from Hotel Omni Cancun. Adrian Ibarra General Manager
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Room was good but not the best, Service is excellent, Elvia at the lobby bar and coffe bar did an excellent service, Manases, Cristhian, Pedro and Carlos did an excellent service at the different restaurants throughout the week, Thank YOU!
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: get a corner suite on the ocean side, loud during the day but quite at night
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adrián Ibarra, Director General at Omni Cancun Hotel & Villas
Responded yesterday
Dear mariomL2430DC, First and foremost, we would like to thank you for choosing Omni Cancun Hotel & Villas as your holiday destination and for taking the time to bring your discontent to our attention. Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. Rest assured that every constructive criticism you have shared with us has been taken very seriously by our team in order to keep standards which live up to the Omni Cancun. There is a full commitment from the whole company and they are very passionate about their job and they do all their best to offer the outstanding service we are recognized for. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from Hotel Omni Cancun. Adrian Ibarra General Manager
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Hotel is nice and relaxing. Beds are small not queens. So not the best rest. Service is excellent. The employees make it a great experience considering there isn't much excitement at the hotel. Yasmin was our beach bar tender and was so sweet and always had a smile on her face. The drinks where always flowing. Ivan was excellent in recommending food and he always knew the best dishes his customer service was outstanding. Antonio at the lobby bar was so nice and made the best drinks and he sang to us while making them too! Angelica was our best housekeeper. David ,Orlando, Gustavo and Victor also went above and beyond during our stay. So if you want to relax and get away this is a nice hotel.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adrián Ibarra, Director General at Omni Cancun Hotel & Villas
Responded yesterday
Dear denisejJ3493JO, First and foremost, we would like to thank you for choosing Omni Cancun Hotel & Villas as your vacation destination and for taking the time to write and share your feedback with other travelers. We are very glad to hear from you that we are able to meet your expectations in all areas, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely staff, who goes above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. We will pass your kind words along to the entire team for their contribution to your wellbeing whilst in our property specially to those who left a big impression on you. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from Hotel Omni Cancun. Adrian Ibarra General Manager
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After sampling all the restaurants Omni Cancún has to offer I can undoubtedly say that the Da Vinci restaurant is the best. Not only does it have the most expansive menu for vegetarians and seafood but also the best servers. Discussions with restaurant staff including Miguel, Ivan and Rigoberto were nothing but pleasant. I’ve never met such kind staff at a restaurant before! The experience was so great that my wife and I decided that we would only eat dinner here during our weeklong stay at Omni! If you stay at Omni and don’t visit the Da Vinci, your experience would be incomplete!
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adrián Ibarra, Director General at Omni Cancun Hotel & Villas
Responded yesterday
Dear 90ozoairs, First and foremost, we would like to thank you for choosing Omni Cancun Hotel & Villas as your vacation destination and for taking the time to write and share your feedback with other travelers. We are very glad to hear from you that we are able to meet your expectations in the restaurant Da Vinci, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely staff, who goes above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. We will pass your kind words along to the entire team for their contribution to your wellbeing whilst in our property specially to those who left a big impression on you. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from Hotel Omni Cancun. Adrian Ibarra General Manager
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Omni Cancun has been such a wonderful vacation! All the staff was so kind and this resort has been doing a great job taking care of us this week that we are staying here. Miguel at La Paloma was an amazing and attentive server. He kept our group happy and was such a good member of our party tonight!
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
this was one of my best vacation for me and my wife at the cancun omni resort,the hotel was clean,the services was great,the food was excellent,special thanks to the GM Mr Adrian Ibarra who went out of his way to make us feel at home a very nice guy and a good friend,and to the operational manager Miss Los Morales such fine lady was very helpful,and to the rest the managers:CEASAR LEWIS,AIDEN,MIGUEL and the bartenders:WILLEBERTH,ORLANDO,FRANCISCO,THOMAS,MARTEEN,GERARDO, ASTOBAN,ELEVIA and David at the beach and VICTOR at the Pinacolada.all and all very nice hotel charming and hard working people,to you all from me and my wife thank you,
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Date of stay: July 2022
Value
Location
Service
Room Tip: higher floor;
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adrián Ibarra, Director General at Omni Cancun Hotel & Villas
Responded yesterday
Dear Michaelamen, First and foremost, we would like to thank you for choosing Omni Cancun Hotel & Villas as your vacation destination and for taking the time to write and share your feedback with other travelers. We are very glad to hear from you that we are able to meet your expectations in all areas, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely staff, who goes above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. We will pass your kind words along to the entire team for their contribution to your wellbeing whilst in our property specially to those who left a big impression on you. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from Hotel Omni Cancun. Adrian Ibarra General Manager
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PRICE RANGE
$204 - $448 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni cancun hotel and villas, omni cancun hotel villas, omni hotel cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
342
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Claim Your Listing Frequently Asked Questions about Omni Cancun Hotel & Villas
Which popular attractions are close to Omni Cancun Hotel & Villas?
Nearby attractions include Puerto Maya Cancun (0.2 miles), Mayan Museum of Cancun (0.1 miles), and Zona Arqueologica El Rey (0.2 miles).
What are some of the property amenities at Omni Cancun Hotel & Villas?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Omni Cancun Hotel & Villas?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Omni Cancun Hotel & Villas?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Omni Cancun Hotel & Villas?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Omni Cancun Hotel & Villas?
Conveniently located restaurants include Bacoli Tratoria, Restaurante Cüa, and Restaurante Benazuza.
Are there opportunities to exercise at Omni Cancun Hotel & Villas?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Omni Cancun Hotel & Villas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Omni Cancun Hotel & Villas?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Omni Cancun Hotel & Villas?
Many travelers enjoy visiting Zona Arqueologica El Rey (0.2 miles) and Scorpion’s Temple (2.6 miles).
Does Omni Cancun Hotel & Villas have any great views?
Yes, guests often enjoy the harbor view available here.