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Panoramas (14) Pool & Beach (1951)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
Updated 03/14/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Omni Cancun Hotel & Villas
Updated 03/14/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#42 of 268 in Cancun
Location
4.5
Cleanliness
4.6
Service
4.6
Value
4.3
Bask in beachfront luxury at Omni Cancun Hotel & Villas, an all-inclusive "Gran Tourism" resort on a stunning white sand beach in Cancun, Mexico. Nestled between the dazzling Mexican Caribbean and secluded Nichupte Lagoon on Cancun Island, Omni Cancun Hotel & Villas offers an unbeatable location for your beach getaway in Quintana Roo. Beautiful beaches, breathtaking sunsets, spectacular views and five-star accommodations combine to create an unparalleled vacation in beautiful Cancun.
Discover eight global restaurants, three cascading pools, beach cabanas, and a swim-up bar. Enjoy tennis, volleyball, and decadent spa treatments. Bright, colorful rooms and villas feature marble bathrooms and balconies with stunning views. Museo Maya de Cancun is just a 4-minute walk away.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Entertainment staff
Babysitting
Secured parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Fitness / spa locker rooms
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Evening entertainment
Karaoke
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Cable / satellite TV
Hair dryer
Safe
Seating area
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
On-demand movies
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Business
Languages Spoken
English, Spanish
Location
Full view
85Good for walkers
Grade: 85 out of 100
22Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
Contact
Boulevard Kukulcan Km 16.5 L-48 MZA.53, Cancun 77500 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $8/day
10383Reviews795Q+A100Room tips
Reviews
Traveler rating
- 6,535
- 2,322
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- 325
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Popular mentions
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Most Recent
Visited DaVinci for an evening dinner. Da Vinci has a great selection of Italian food. Staff and service was great. Had three dishes, all 3 are great. Food was delicious and service was excellent by Gilberto Cen
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Date of stay: May 2022Trip type: Traveled
Helpful
Hotel's Favorite
My wife and I just returned yesterday from a blissful week at the Omni Cancun Resort & Villa. Let me start by thanking several people. First and foremost, Nayeli Arzate, our concierge, Nayeli made sure that my and my wife's birthday celebration week was wonderful. She started by meeting our request for a certain room, made a dinner reservation for us and surprised us with champagne and balloons in our room. Throughout the week she checked with us and made sure all was well. Other employees who made the week wonderful were Miguel and Manual at La Vista and Alfredo at Da Vinci, and Carlos and Jesus at La Paloma. And many others made the week fabulous. We arrived on Saturday, were quickly taken to our room, check in was quick, not even ten minutes. our room was as we had requested, a suite with lots of room. After briefly unpacking, we came downstairs and asked Nayeli regarding dinner as we arrived late and could not get a reservation, in just a few minutes, she escorted us to La Vista for a wonderful Brazilian Steak House dinner. The restaurant met or exceeded our expectations, as the prior trip the restaurant was closed due to damage from the previous hurricane. This trip was somewhat marred by another hurricane. This time there was no beach. The sand was removed from the area and deposited elsewhere. So the beach restaurant was affected but was being restored while we were there. The jacuzzi bar was open everyday, which was nice as the last time it was closed due to the extra sand that was deposited. we spent most days in a quite corner of the kiddie pool area where it was quieter and more private. we swam in the ocean once, as the waves were angry from the hurricane that is now hitting Louisiana. We had no bad experience while at the hotel, and have come to appreciate a smaller hotel after staying at several huge properties in the past. Many have concerns over the application for making reservations, we had no issue with making reservations. We were easily able to schedule our covid tests, and access other features of the application. All in all, this is a great hotel, supper clean, easy to get around, close to shops, friendly staff and most helpful. We will return again and again. Thank you to all who helped to make our week great.…
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Date of stay: August 2021
Location
Service
Sleep Quality
Room Tip: the Junior Suite is much larger and quieter
See more room tips
3 Helpful votes
Helpful
Response from Siomara Chavez, Director General at Omni Cancun Hotel & Villas
Responded Aug 31, 2021
Dear Mgruen2. It was definitely pleasant reading your positive review and learning the many things you enjoyed during your stay. Thank you so much for your preference and for taking your valuable time to write in full detail your experience and share it with us, we sincerely appreciate it. We feel honored to know that we exceeded your expectations thanks to the friendliness and attentiveness of our team, as our aim is to provide our guests with a memorable experience of their vacation at our beautiful resort. You can be sure that we will share your kind words with them as your recognition is our best reward. We truly hope to have the pleasure of welcoming you once again to your home away from home, Omni Cancun All the best, Siomara Chavez
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Gilberto Cen was absolutely amazing!!! He served us twice at de Vinci and kept us Happy! excellent service!! he kept our drinks full and made sure we were set all night. very attentive to us and very nice atmosphere!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Adrián Ibarra, Director General at Omni Cancun Hotel & Villas
Responded today
Dear Tyler Thank you for taking the time to share your great experience at Da Vinci Restaurant. We are delighted to know we were able to exceed your expectations as our aim is your complete satisfaction. I will certainly pass along your kind words to Gilberto, as we greatly appreciate your positive feedback. We look forward to welcome you back to your home away from home, Omni Cancun. Sincerely, Adrian Ibarra
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+1
This is our 3rd time at the Omni and just love the hospitality here. Our daughter had had a nasty slip and fall by the pool and their medical person was very quick to respond to make sure she was OK which was very appreciative. We would also like to thank Mariniano for his superb service. He always made sure we were very taken care of during our stay even helping with reservations at the restaurants for our family 😁. The fantastic wait staff, Francisco, Christian, Hugo, Victor, Jesus, just to name a few for their quick and friendly service. They always made us laugh and have an enjoyable time. A shot out to the bartender Mauro. He always kept an eye on me and had my next cocktail ready to go before I got up to the bar, sometimes he even delivered it over when he saw we were about empty.👍The entertainment team Antonio Chocolate always had our family entertained and his energy is contagious. Our family had a lot of fun participating in the afternoon festivities. If you have a chance to have family photos with their onsite photographers, I would highly reccomend it. They did a fantastic job, and it was really hard to pick out from all of the images they captured. We will definitely be back again!…
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Adrián Ibarra, Director General at Omni Cancun Hotel & Villas
Responded today
Dear April H Thank you for choosing once again Omni Cancun Hotel & Villas as host for your recent getaway vacation and taking the time to share with us your 5- bubble review; we truly appreciate the confidence you have deposited in our brand to spend the best leisure time in Cancun. We feel happy to learn the level of service you received from the team members was consistently world class; please be certain Martiniano, Francisco, Christian, Hugo, Victor, Jesus, Mauro and Antonio will be cheered for the amazing service they are providing every day. On behalf of all our team, we genuinely hope to have the opportunity to welcome you back again in your home away from home, Omni Cancun. Sincerely, Adrian Ibarra
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+1
We had the most amazing vacation with Omni Cancun, we loved it so much we signed up for the vacation club! All of the staff is exceptional and they make you feel very welcome! All of our needs were met and they went above and beyond to make our stay special! We can’t wait to return!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Adrián Ibarra, Director General at Omni Cancun Hotel & Villas
Responded today
Dear Alivia G We would like to thank you for choosing our resort as your host on your recent getaway to our destination. It was a pleasure to have you at home, and we appreciate that you have taken the time to share your experience in this platform. We are very glad to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your kind comment. We genuinely hope to have the opportunity to welcome you back again soon. Sincerely, Adrian Ibarra
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The food was amazing. Lots of choices everything was great. The staff was very focus on customer service and our host Gilberto Cein made us feel like we were the only one in the restaurant. We were definitely highly satisfied.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Adrián Ibarra, Director General at Omni Cancun Hotel & Villas
Responded today
Dear Junior L Nothing is more important for us than learning about your kind feedback. It is truly a pleasure for us to know you had an incredible experience and also that Gilberto went above and beyond in order to exceed all of your expectations. Be assured we will share your kind words with him, as your recognition is our best award, thank you! Thank you for choosing Omni Cancun, we remain at your service and look forward to welcoming you once again soon. Sincerely, Adrian Ibarra
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My family and I visited the Da Vinci Restaurant at the Omni Hotel & Resorts on the last day of our stay and we are truly blown away, in a great way. Our waiter, Alfredo was amazing.. amazing is an understatement. He was attentive to our needs and understanding at every request. If you ever find yourself at the the Da Vinci.. Alfredo is the MAN.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Adrián Ibarra, Director General at Omni Cancun Hotel & Villas
Responded today
Dear Keali W Alfredo will be very happy to hear your beautiful words. We appreciate your preference and you taking the time to share your very satisfactory experience in your home, Omni Cancun. It is always a pleasure to know that our dear guests enjoyed their stay and we treated them as they deserve. Please come back again soon, we remain at your service and look forward to welcoming you and your family in this your home away from home, Omni Cancun. Warm regards, Adrian Ibarra
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Wonderful time with great service !! Food was wonderful!! We had amazing food , shrimp, Steak, and wine, Alfredo and Emi they made our trip even better . The view from our seat was perfect and we are excited to return !!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Adrián Ibarra, Director General at Omni Cancun Hotel & Villas
Responded today
Dear Amy M We were delighted to read that you have enjoyed all the details we take pride in offering our guests. As our regular practice, we have been happy to share your lovely remarks to our team who constantly work on ensuring that all of our guests only receive the very best in service. We look forward to having you back home in the near future. Best regards, Adrián Ibarra
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Aldaberto served to all of our needs on the beach, which was beautiful!!! This resort has everything! AmaZing drinks, the people here are so accomdating! Will definitely return and bring friends! A must come!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Adrián Ibarra, Director General at Omni Cancun Hotel & Villas
Responded today
Dear Katie G Thank you for choosing Omni Cancun and for sharing your recent experience with us through TripAdvisor. We are delighted to know you really had a great time and that the service provided by Aldaberto was superb. We greatly appreciate your recognition. We look forward to welcoming you to your home away from home, Omni Cancun. Sincerely, Adrián Ibarra
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Gabriela was amazing! I had knots in my back and neck, and I left there feeling brand new. I definitely recommend getting a massage when staying at Omni hotel. My friends all enjoyed their massages as well!
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Siomara Chavez , Director General at Omni Cancun Hotel & Villas
Responded 4 days ago
Dear Abdallah Thank you for taking the time to share your great experience at our Spa. We are delighted to know you felt fantastic after your massage. I will certainly pass along your kind words to Gabriela, as we greatly appreciate your positive feedback. We look forward to welcome you back to your home away from home, Omni Cancun. Sincerely, Siomara Chavez
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PRICE RANGE
$209 - $914 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni cancun hotel and villas, omni cancun hotel villas, omni hotel cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
342
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Claim Your Listing Frequently Asked Questions about Omni Cancun Hotel & Villas
Which popular attractions are close to Omni Cancun Hotel & Villas?
Nearby attractions include Puerto Maya Cancun (0.2 miles), Mayan Museum of Cancun (0.1 miles), and Chicabal Sunset Club (0.3 miles).
What are some of the property amenities at Omni Cancun Hotel & Villas?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Omni Cancun Hotel & Villas?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Omni Cancun Hotel & Villas?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Omni Cancun Hotel & Villas?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Omni Cancun Hotel & Villas?
Conveniently located restaurants include Restaurante Cüa, Bacoli Tratoria, and Restaurante Benazuza.
Are there opportunities to exercise at Omni Cancun Hotel & Villas?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Omni Cancun Hotel & Villas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Omni Cancun Hotel & Villas?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Omni Cancun Hotel & Villas?
Many travelers enjoy visiting Zona Arqueologica El Rey (0.2 miles) and Scorpion’s Temple (2.6 miles).
Does Omni Cancun Hotel & Villas have any great views?
Yes, guests often enjoy the harbor view available here.