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Krystal Cancun

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Traveler (4249)
Room & Suite (1056)
Pool & Beach (950)
Overview
  • Excellent37%
  • Very good30%
  • Average17%
  • Poor8%
  • Terrible8%
Travelers talk about
“el mortero”(55 reviews)
“tower b”(29 reviews)
“new tower”(65 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
All hotel details
Additional information
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Reviews (5,658)
Filter reviews
2,362 results
Traveler rating
651
657
463
285
306
Traveler type
Time of year
LanguageEnglish
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651
657
463
285
306
Show reviews that mention
All reviewsel morterotower bnew towerall inclusive packageclub roomcoco bongosushi barall inclusive plannight lifemariachi bandbeautiful beachduring spring breakhotel zonefish tacosbeach barflea marketsenor frogs
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1 - 5 of 2,362 reviews
Reviewed yesterday

I was there for one week and I really enjoyed my time there. I wanted to relax and the daily activities put me in vacation mood from the beginning. I have mobility issues and the aqua aerobics were perfect exercise and opportunity to laugh and...More

Thank Gabby Z
Reviewed 2 days ago

after a rough start with an extremely unorganized front desk, the experience after that was excellent! we stayed for 5 days and the restaurant & bar staff were amazing every single day! they got to know us and after a couple of visits, they would...More

Thank fern1903
Reviewed 3 days ago via mobile

I expected more for the price. Good points: I had an amazing view of the ocean. Yendy, the bartender was the best! Always on top of it. Always smiling. She was very kind and friendly. She made this place the best. Housekeeping was also very...More

Thank Maria C
Reviewed 5 days ago via mobile

This place was amazing ❤️❤️ We were in heaven for 7 days ... Food...staff... room ... all amazing! Go visit the Grill Alejandro Velazquez the waiter made us feel like family... going back next year for sure!

Thank marlardeal
Reviewed 6 days ago via mobile

The entertainment team was my favorite part of the trip! They were all so nice & engaging! Had so many activities for All ages! Freddy, Janeth & Antonio Chocolate were so fun! They made sure u had a good time

Thank Tammy A
View more reviews
About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Pool
Beachfront
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Wheelchair access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$94 - $300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Spa Hotel in Cancun
#61 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$94 - $300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#53 Spa Hotel in Cancun
#61 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (4249)
Room & Suite (1056)
Pool & Beach (950)
Dining (317)
Amenities (119)
Family and Play Areas (34)
Business Center & Event Rooms (8)
Questions & Answers
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chadhil
August 11, 2018|
Answer
Response from Blanca O | Reviewed this property |
I paid $695 per person for 5 nights.
1
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Room Tips
"The rooms facing the beach offer an excellent view"
Read review
"Stay Away from this hotel"
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"Bring your own coffee pack"
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"Higher rooms on the beach side will have an amazing view"
Read review
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