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Hotel Krystal Cancun

Paseo Kukulcan Km 9, Cancun 77500 Mexico
18% less than usual
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (4915)
Panoramas (15)
Room & Suite (1098)


The Krystal Cancun offers the best of both worlds. It is in the prime area of Punta Cancun - the heart of the activities and entertainment district of Cancun - yet once you step through our doors, leave the hustle and bustle of the world behind as you relax on our stretch of white sand beach, take a dip in our hotel's panoramic pool, or enjoy a massage at the spa or even better, abandon yourself in our beach bali beds. Everything you could need or want is at your fingertips and our goal is to ensure your ultimate relaxation. Our resort's stunning rooms and suites have been designed for every kind of traveler in mind, from our family rooms, which provides more space, to our ocean view guest rooms, to our suites - including the master and presidential suites which have their own private pools! We'll tantalize your palate with a wide range of cuisines in our three restaurants, cool your thirst at our three bars, ease your wallet with our affordable all-inclusive plan, and even handle all of the details for your meeting, conference, wedding, or group event. When it's time to get away from it all, come to Cancun and let us pamper you at the Krystal Cancun.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Free internet
Public wifi
Pool / beach towels
Pool with view
Outdoor pool
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Full body massage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Ocean view
Non-smoking rooms
Family rooms
Air conditioning
Private beach
Flatscreen TV
Private balcony
Room service
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Good to know
Ocean View
Languages Spoken
English, Spanish
6,641Reviews411Q+A100Room tips
Traveler rating
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Popular mentions
The rooms were clean and well kept. They had activities like pool volleyball. Love the bar in the pool. You don't even have to leave the pool to get a drink. The food was good. Staff was friendly. Hated to leave. Looking forward to going back.
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This is our second time coming back to Krystal Cancún Hotel. It’s literally less than 5 minutes from one of the famous clubs in town Mandala, La Vaquita, Cocobongo and Sr. Frog, restaurants, grocery stores and beaches. This hotel is very clean, accommodating and great staff. Transportation like bus or taxi are very accessible.
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Response from Krystal-Cancun, Director General at Hotel Krystal Cancun
Responded 5 days ago
Estimado huésped, muchas gracias por sus amables comentarios, esperamos verle de retorno pronto a Krystal Cancun Saludos cordiales
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We stayed at the Reflect Cancun for 6 days and had an amazing time!!! The entire staff was so friendly and gracious. Honestly the best service at a resort that I’ve experienced. The beach was absolutely the best too. The buffet food was the only disappointment but I just didn’t expect much. There was no entertainment on Sat or Sun which was a bummer for those of us who wanted to just hang at the resort. Overall we had an amazing time! Can’t wait to go back.
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Response from Krystal-Cancun, Director General at Hotel Krystal Cancun
Responded 5 days ago
Dear guest, we thank you for the comments, we look forward to see you back at Krystal Cancún. Kind regards
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Thank you Ivon for making our trip memorable! Your recommended excursions were awesome! Will be back at some point - to explore Cancun more. And in the meantime will send friends and have them book trips with you :)
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We had a fantastic dinner at Las Velas Italian restaurant in Krystal Cancun resort. I had the salmon and my husband had the filet mignon, both were cooked just right and had great flavor. Our server was Justo, he was very accommodating and very professional. I would highly recommend.
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Response from Krystal-Cancun, Director General at Hotel Krystal Cancun
Responded 1 week ago
Dear guest, thank you much for your comments, come back soon. Kind regards
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$94 - $254 (Based on Average Rates for a Standard Room)
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MexicoYucatan PeninsulaQuintana RooCancun
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Frequently Asked Questions about Hotel Krystal Cancun
Which popular attractions are close to Hotel Krystal Cancun?
Nearby attractions include Coco Bongo Cancun (0.2 miles), After Dark Events and Entertainment (0.1 miles), and The City Discotheque (0.1 miles).
What are some of the property amenities at Hotel Krystal Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Hotel Krystal Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Krystal Cancun?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Krystal Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Krystal Cancun?
Conveniently located restaurants include Chuchito Perez Cancun, El Granero Grill & Drinks, and Mextreme.
Are there opportunities to exercise at Hotel Krystal Cancun?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hotel Krystal Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Krystal Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Krystal Cancun?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Krystal Cancun?
Many travelers enjoy visiting El Rey Archaeological Zone (4.7 miles) and Scorpion’s Temple (1.9 miles).