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Hotel Flamingo Cancun Resort

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Boulevard Kukulkan Km 11, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 12/04/21
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Traveler (3197)
360
Panoramas (12)
Pool & Beach (880)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Flamingo Cancun Resort
Updated 07/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#103 of 278 hotels in Cancun
Location
Cleanliness
Service
Value
Located in a great destiny in the Mexican Caribbean, Cancun. Flamingo Cancun Resort is only 20 minutes away from downtown and Cancun International Airport, and close to all the incredible attractions this remarkable paradise offers. “We get to know you” as part of our service guarantees you that If you are looking for location, quality service, and an excellent all-inclusive program, Flamingo Cancun Resort is the place.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Kids club
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Bottled water
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Family
Languages Spoken
English, Spanish

Location

Full view
92Great for walkers
Grade: 92 out of 100
39Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
3967Reviews307Q+A100Room tips
Traveler rating
  • 1,007
  • 1,260
  • 810
  • 414
  • 476
Time of year
Traveler type
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Popular mentions
Gabriel I wrote a review Oct 9
2 contributions
Jimmi, Omar, And Ignacio made a great stay for me and family while we were staying at Flamingo. Super nice experience, drinks on point and exceptional food. Great experience and hope to see all of them again soon
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Date of stay: September 2021Trip type: Traveled with family
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Carlos Sagredo wrote a review Oct 2
Santiago, Chile9 contributions2 helpful votes
+1
Excelent experience, I’m feel really great with the election, now I want back whit my kids. The building was perfect clean all time and the covid protocols was perfect too, i really felt secure and protected. The food was great too and the pool bar was amazing, my congrats to Jorge and Alex. The Albatros restaurant was a perfect choice for dinner and Don Roberto was delicious, congrats to your pizzaiolo. The view of my room was simply spectacular. My dream vacations with my wife. I love you guys, I expect see you soon. Thanks Ahhh … and the omelette at breakfast was perfect and the Chilaquiles delicious…. I can continue but i think it’s clear … again …. Thanks guys… 🥰 I will come back
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: Be prepared for a great time, just that
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Response from Flamingo Cancun Resort, Director General at Hotel Flamingo Cancun Resort
Responded 1 week ago
Thank you very much for your comments, we always appreciate hearing positive comments from our clients, they help us to better ourselves and be able to provide much better service and installations for you in your next vacation with us. Our best reward is that you will stay again with us. Cordially yours,
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Gina M wrote a review Sep 2021
New Jersey8 contributions2 helpful votes
Moisés made our experience something special despite the lack of judgment and customer service of the host of the restaurant Albatros. We were a family group and we asked to be seated together, the host not only denied our request to please sit us all together, she decided to sit us in each corner of the restauran. It was 7am (morning) with only 2 tables occupied. I ask Moisés, if it was possible to sit us all together in 2 tables. He smiles at me and tells me; we gladly arrange these two tables together for you and your family to sit together for breakfast. I was so happy! Because Moisés has great judgment to justify this situation and he has it clear that customer service is a priority. I understand the protocols with the current situation, but our request was under circumstances of being in an open place, because we sat outside next to the beach, not inside. And we were a family group. Gracias Moisés 😉
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Date of stay: September 2021Trip type: Traveled with family
1 Helpful vote
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Response from Dirección General, Director General at Hotel Flamingo Cancun Resort
Responded 2 weeks ago
Thank you very much for your comments, we always appreciate hearing positive comments from our clients, they help us to better ourselves and be able to provide much better service and installations for you in your next vacation with us. Our best reward is that you will stay again with us. Cordially yours,
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robert m wrote a review Sep 2021
1 contribution2 helpful votes
Moises was our waiter at the Albatros restaurant, we had made reservations for the whole family for our last day in Cancun…..There were ten of us in attendance and assumed we could put our tables together. We had asked the Host whom most vehemently denied us this. My wife then approached Moises and presented him with the same question, who wholeheartedly said of course, as a customer I like to treat you as I would like to be treated myself, so I will make this happen. Albatros has an outdoor concept that would allow for our family to have our tables together in accordance to COVID 19 (Moises explanation) The host that had previously told us no, then called him and barraged him on how he was wrong . We naturally were in fear of Moises becoming reprimanded, so we told him we would sit separately …. He said not to worry, He put us together and we had a great celebration ( and service ) to our last day in Cancun…..thanks to a waiter who maintains a golden rule ethics and is not afraid to accommodate . I hope Moises did not suffer any ill treatment , I would like to add on the contrary that his actions should be made exemplary and recognized by management to the effect of Moises becoming supervisory material himself. I would love to further this conversation with his supervisors if they should choose to Sincerely Robert Morano Rmorano@northbergen.org
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Date of stay: September 2021Trip type: Traveled with family
1 Helpful vote
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Response from Dirección General, Director General at Hotel Flamingo Cancun Resort
Responded 2 weeks ago
Thank you very much for your comments, we always appreciate hearing positive comments from our clients, they help us to better ourselves and be able to provide much better service and installations for you in your next vacation with us. Our best reward is that you will stay again with us. Cordially yours,
Read more
renata22 wrote a review Sep 2021
San Diego, California1 contribution
If you want to pay for a prison experience, bring your jumpsuit because you came to the right place! Also bring your own toilet paper if you're not down to man vs wild that shiii. First of all, everyone was so rude, we were just trying to have a good time in our vacation. It took us around an hour to check in, and our room was the worst. We had all inclusive, or as we thought, because not single day we ate there, we had to resort to scavenging on the beach. We managed to cash a few fish and some sargasso, it was actually better than the food served in their restaurants lol. We were out of toilet paper, for the majority of our stay, so we had to resort to sargasso as toilet paper, little did we know we were going to have rashes. Then we had to serve ourselves water ,or whatever we had to drink, ourselves because the staff did not serve us at all, pitcher in hand, I was ready to whack a waiter if they came close to me. All jokes aside, this is truly the worst hotel I have stayed at in Cancun. I do not recommend it to anyone, not even my worst enemy.
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Date of stay: August 2021
Rooms
Cleanliness
Service
Room Tip: Outside, at the beach with a towel!
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PRICE RANGE
$62 - $237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
flamingo cancun hotel cancun, flamingo resort cancun, cancun flamingo hotel
FORMERLY KNOWN AS
Flamingo Cancun Resort
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
249
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Frequently Asked Questions about Hotel Flamingo Cancun Resort
Which popular attractions are close to Hotel Flamingo Cancun Resort?
Nearby attractions include Playa Caracol (0.01 miles), Forum Beach Cancun (0.01 miles), and AMMA Club (0.09 miles).
What are some of the property amenities at Hotel Flamingo Cancun Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Flamingo Cancun Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Flamingo Cancun Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Flamingo Cancun Resort?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hotel Flamingo Cancun Resort?
Conveniently located restaurants include Umami, Restaurante Chianti, and Bubba Gump Shrimp Co..
Are there opportunities to exercise at Hotel Flamingo Cancun Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Are pets allowed at Hotel Flamingo Cancun Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Flamingo Cancun Resort offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hotel Flamingo Cancun Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Flamingo Cancun Resort?
Many travelers enjoy visiting Zona Arqueologica El Rey (3.3 miles) and Scorpion’s Temple (0.5 miles).