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Flamingo Cancun Resort

Boulevard Kukulkan Km 11, Cancun 77500 Mexico
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About

#98 of 203 hotels in Cancun
Location
Cleanliness
Service
Value
“We get to know you” A great destiny in the mexican caribbean, “Cancun.” Only 20 minutes away from downtown and from the Cancun International Airport, and close to all the incredible attractions offered by this remarkable paradise. If you are looking for location, quality service, and an excellent all inclusive program. Flamingo Cancun Hotel is “The place”.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Children Activities (Kid / Family Friendly)
Valet parking
Parking
Wifi
Public wifi
Internet
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Kids club
Airport transportation
Banquet room
Meeting rooms
Spa
Massage
Concierge
Currency exchange
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Ocean view
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private beach
Flatscreen TV
Hair dryer
Private balcony
Room service
Safe
Bottled water
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Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, Spanish
Hotel links
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Special Price:40%menos en Nuestra Web
3,511Reviews
248Q+A
100Room tips
Traveler rating
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Popular mentions
My friends and I just visited recently, initially it seemed like an okay place, but soon it was a bore. The room is dark and always muggy, the restroom was hot and the lighting again is terrible. The outlets were weak and few far and in between. The bed was okay, they were very stingy with towels , no amenities like a regular hotel so bring everything, including towels. The food wasnt great, it is not 24 hour all inclusive, so bring snacks. They have 2 restaurants, one you have to make a reservation, and the other closes around 10 I think. The place is a ghost town after 6, the pool bar is closed. Don't expect to be served or offered drinks at the pool, no dj, just spa music all day. You will spend more money, might as well have went to a regular hotel. I would not stay here again.
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Response from OnAir55916640124, Director de Relaciones Públicas at Flamingo Cancun Resort
Responded yesterday
Hello dear Guest, we appreciate your time to send us your comments. We hope we apologize for the inconveniences during your stay, will be analyzed with the departments involved. Your opinion is very valuable for the continuous improvement of our services in order to offer you a product with the quality you expect. It will be a pleasure to give us the opportunity to receive you again at the Hotel Flamingo, best regards. Concierge
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Hotel's Favorite
We have just returned from a 2 weeks all inclusive holiday at flamingo and we absolutely loved it. The staff were so helpful and friendly and the hotel was spotless throughout. The food was fantastic with variety and the restaurant manager Richard organised food for my day trips to cater for my allergy. We booked 10 excursions with Miguel who is the onsite tour operator and not only did he save us money but he helped upgrade us to VIP on our nights out which was a huge bonus. Unlike European holidays I never had to queue for a drink and there was always space around the pools and no-one was fighting over a sun lounger.The waiting staff were lovely they worked hard and Antonio served us most mornings at breakfast and was so polite and made us feel like royalty. The hotel was so relaxed and calming. You are a 15-20 minute walk from the nightlife and bars however you can catch the city bus outside for $1 which made life simple. We hired a car for 2 days and the hotel staff parked it for us and brought it outside reception as and when we wanted it which was very kind. The only minor I have to say is the air conditioning is extremely cold in reception and the indoor bar which could have been turned down a notch. The onsite massage staff were also very friendly and professional. I have visited other hotels in Mexico and they are very over crowded but if you want a relaxing friendly hotel with amazing cocktails then Flamingo is the one. We would return in a heart beat, thanks for a wonderful stay :)
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Response from asistgerencia, Director General at Flamingo Cancun Resort
Responded May 20, 2019
Thank you very much for your comments, we always appreciate hearing positive comments from our clients, please be sure that they are very valuable for us and they help us to better ourselves and be able to provide much better service and installations for you in your next vacation with us. We look forward to the pleasure of hosting you again in the near future. Cordially yours,
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We had room only here but overall had a good experience. We were offered a sea view room upgrade for $25 usd per night which was awesome. There was a little seaweed on the beach at first and a bit more 3 or 4 days later but still a great view and we liked walking along it. Room was comfortable and nice. Location was ok. I booked here because it looked one of the closest decent priced hotels I could find in hotel zone to the nightlife area. About a 15-20 min walk but as others have pointed out there are buses that run up the road every 5 mins that go all along the hotel zone up to the centre and into downtown if you want. It’s very easy and there is a stop outside flamingo. Just look for the buses with Hotels on. As others have said it is only $1 usd to ride but when you get pesos it is cheaper to pay with these, 12 pesos. We had a great stay here.
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Response from OnAir55916640124, Director de Relaciones Públicas at Flamingo Cancun Resort
Responded 1 week ago
Hello dear guest, thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay at the Hotel Flamingo pleasant. We hope to see you soon, kind regards.
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+1
This must be the most underrated hotel ever! If I could give a higher rating of 10 I would. From start to finish everything was wonderful. Our room was beautiful (swim up suite) and came with a floor Butler (rotating shifts between two staff members, Sergio and Fabian) They absolutely couldn’t do enough for us, Sergio even arranged a surprise birthday cake for me. In Fabian’s words “we are here to make your holiday as wonderful as possible, so please let me know what I can do to make that happen” Bar staff were excellent too and greeted us each day like old friends, Enrique was attentive and fun and we literally felt like superstars while here, that’s how special they all made it. Now, onto the hotel, immaculately clean and I love how they have the quieter pool area if you don’t have children with you (we didn’t) The beach was kept clean and was raked each morning (issue with seaweed but they kept that to a minimum problem for everyone, we hardly noticed it) All inclusive was an excellent option for us and there was a wide variety of food and drinks on offer. On check out, the concierge staff came to us immediately to store our bags yes, that is usual protocol I know but the staff seem to anticipate what we need before we do! We were then told that although we had checked out at midday that we could utilise all hotel facilities which included keeping our all inclusive bands on so we could eat and drink for as long we needed (or wanted!) until our cab arrived. So, this hotel has spoilt us for choice, so much so that after checking out and heading to our next hotel in Tulum we have decided to cut our trip here short and head back to the Flamingo Resort, Cancun. We can’t wait to go back!
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Response from OnAir55916640124, Director de Relaciones Públicas at Flamingo Cancun Resort
Responded 1 week ago
Hello dear guest, thank you for taking the time to share your experience with us. We are happy to know that our staff made your stay at the Hotel Flamingo pleasant. We hope to see you soon, kind regards.
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+1
I stayed at Flamingo Resort with my boyfriend and 2 other couples. We had such a great time here! I loved that you can chose a different restaurant every night but if you didn't feel like making a reservation, there is always the buffet. The food was great, we never got bored for tired of the menus. They did a good job of serving different food at the buffet. There was a nice bar at the pool where you could order snacks during the day, it was also right next to the beach (very convenient). There were swings for chairs and a covered seating area. Beach: The water was very clear. Beach was clean and well kept. There was an area where we found conch shells while swimming! Rooms: The room was clean. Had a great view of the ocean. The bed was not very comfortable but I slept through the night just fine. Staff: The staff were very kind and helpful. They were much more helpful and friendlier than other places I've stayed. Check In: Bring all your reservations in paper! The only thing I didn't like about this trip was the check in process. It took over 45 mins to get all six of us checked in. They asked for paper copies of your reservation. THIS WILL SAVE YOU A LOT OF TIME. Have passport ready as well. Overall, this was a memorable trip and great resort. I would return.
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Response from OnAir55916640124, Director de Relaciones Públicas at Flamingo Cancun Resort
Responded 2 weeks ago
Hello dear lady Rachel, we appreciate your time to give us your comments. Your suggestions are very valuable for the continuous improvement of our services in order to offer you a product with the expected quality. It will be a pleasure to give us the opportunity to receive you again at the Hotel Flamingo, best regards.
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PRICE RANGE
$43 - $350 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
flamingo cancun hotel cancun, flamingo resort cancun, cancun flamingo hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
220
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