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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Le Blanc Spa Resort Cancun
Updated 07/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 235 hotels in Cancun
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
Introducing the luxurious adults only Le Blanc Spa Resort Cancun - the transformation of all-inclusive into all-incredible. Created for the discerning traveler by one of Mexico's most celebrated designers, Le Blanc Spa Resort Cancun elevates the vacation experience with an uncompromising determination to exceed your every expectation.
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Room & Suite (1,645)1,645
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Wine / champagne
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Fishing
Nightclub / DJ
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Room service
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
On-demand movies
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Quiet
Languages Spoken
English, Spanish
Location
Full view
68Somewhat walkable
Grade: 68 out of 100
106Restaurantswithin 0.75 miles
36Attractionswithin 0.75 miles
Contact
Boulevard Kukulcan Km 10 Zona Hotelera, Cancun 77550 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $5/day
7,474Reviews917Q+A100Room tips
Reviews
Traveler rating
- 6,485
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- 217
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- 59
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Popular mentions
I mean you have your own butler on speed dial! We had nightly baths drawn with champagne, great food, over the top drinks and excellent service. Albeit at the pool, Hugo and Santiago our butlers and Jeanette at the beach pool. So rested and reconnected.
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Review collected in partnership with this hotel
Date of stay: November 2020
Helpful
The circus show was amazing tonight. Thank you for the wonderful entertainment and of course as always your hotel is our favorite in Mexico. We are staying the week and look forward to all the other shows this week.
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Date of stay: November 2020Trip type: Traveled as a couple
Helpful
Response from Janai Valdez, Director General at Le Blanc Spa Resort Cancun
Responded yesterday
Dear Beth T, Thank you very much for granting us the opportunity to welcome you back. I am delighted to read how much you enjoyed the show last night. We appreciate your kind comments. We remain at your service. Have a wonderful stay. Best regards, Janaí Valdez General Manager.
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My wife and I returned to Le Blanc for our annual anniversary getaway. The resort did an amazing job managing COVID concerns. We wore masks at the breakfast and lunch buffets and had our temperatures taken before entering the spa. However, we were able to walk around the resort mask-free. We spent most of our time on the beach anyways and want to say a special thank you to the guys on the beach who made our time special. Carlos and Henry took care of us every morning, getting our spot ready for us with towels, water and an umbrella. The beach service was great thanks to Raphael, Victor Hugo, and Cristian. During our stay, there was a strong rip current in one section of the beach. Always watchful, the lifeguard Hernando kept people from swimming this area. I would see Hernando swim the water to check where it is safe for the guests! In the mornings, we would take “first breakfast” by the pool. Every morning, the first server I would see was Elias at the lobby bar. His smile and positive energy lifted me up every morning! He would get us coffee and chocolate croissants. “Second breakfast” is a couple hours later. Many thanks to Erick and David for taking care of us! “Elevensies” were taken at the pool bar in the form of liquid sustenance. This year, Enrique’s bartending talent really stood out. Thanks for the Painkillers! The evenings at Le Blanc are what you make of them. For us, we delight in taking in the live music in the lobby bar. Jair, our server, would remember what we wanted and come to us asking if we are ready for our double-espressos and beers. This is one of the details that makes Le Blanc so special. In terms of food, the Japanese and Terraza were our favorites this year. However, the service provided by Manuel at the Italian is always one of the best nights of our trip. We were also very impressed with the service provided by Belamar at the Terraza who has a great sense of humor! We highly recommend going to see the live band, Rock Legends, who plays a wide range of classic rock and 80s and the Michael Jackson impersonator is the best we have ever seen. We both went to the spa several times and highly recommend Letitia and Maria del Carmen. If you like deep tissue, Maria will make a big man cry! We switched rooms during our stay so we had four amazing butlers who unpacked our bags, got us aromatherapy, special pillows, special soaps, dinner reservations. Many thanks to Cesar, Marco, Antonio and Rene. Rene would even come out to the beach to ask if we needed anything that day! Amazing! We have been to Le Blanc many times and built friendships with many of the staff over the years. While we aren’t always on their floor or in their serving area, connecting with them and seeing them again makes Le Blanc feel like an extension of home for us. Thank you to Israel, Lucinda, Jorge, Laura, Chris and Jeannette. Your love and kindness bring us back year over year.…
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Janai Valdez, Director General at Le Blanc Spa Resort Cancun
Responded 2 days ago
Dear Matt P, Receive my warmest greetings from Le Blanc Spa Resort Cancun. Thank you very much for taking the time to write this kind review regarding your recent visit to our beautiful resort. I am very happy to read you had another great experience. I appreciate very much you mentioned the outstanding service provided at Le blanc, and I am particularly delighted to know the names of those members of our team who managed to make your stay more enjoyable. I will share with them this great review. We are truly grateful for your visit and we look forward to welcoming you again soon. Sincerely, Janaí Valdez General Manager
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This is my favorite hotel, so why didn’t I give it top rank? You’ll have to keep reading to find out. You know how some hotels claim to feel like home? Well after our first visit to Le Blanc, we truly feel like we’re coming home each time we stay here. But, a better home, where they really take care of you, and you just sit back and enjoy the incredible views. The staff here are just amazing, and I will get to thanking some of them personally at the end of the review. But, please if you come here, and you do get exceptional service, tip them. It certainly is not required, but it is very much appreciated and it’s just the right thing to do. Believe me, it’s truly deserved here, you won’t be tipping out of obligation. We eat a plant based (vegan) diet and we never have a problem here. All the restaurants are wonderful. It’s just a matter of deciding where you want to eat each night. And you don’t have to be limited by the menu, if there’s anything you want (within reason) that you don’t see, just ask and they can probably have it for you the next day. Although there are a few limited selections that are already plant based, by the second day we are ready for something new, and just look at the other dishes and piece together something we think that they can do with relative ease. It’s always amazing what they bring us. And they also like to surprise you with their own creations, which is another reason the service is above and beyond. The butler service is also a treat that you get used to rather quickly. Want a different scent in your room, or a different pillow, or a restaurant reservation, or a bath drawn for you? Well they do it all and then some. Spa is in their title (Le Blanc Spa Resort) so you expect it to be top notch, and for the most part it is. The hydro therapy section is fantastic and the spa is beautiful. The service is great too. However, I feel that a five diamond resort should provide you with a gender choice for a massage therapist, and they used to years ago. But somewhere along the way they went to an all female staff of therapists. That is probably fine and even preferred for the majority of you, but I’m just more comfortable with a male doctor and a male massage therapist and I think at a high end spa resort it should be an option. Also the services are greatly overpriced because they expect you’ll be using resort credits where you only pay 16% of the cost. But resort credits are not always available to everyone and are limited in the spa. I can book a less expensive massage at a high end hotel in Beverly Hills, which is in contrast to most things in Mexico being so much cheaper than the US. Although it’s all inclusive, there are some things you might bill to your room, like a tip, or something from the gift shop. The other less than perfect experience we had was at checkout. I tried viewing our charges on the television periodically, but that didn’t work. I called the front desk at one point and they told me what our total charges were so far and it sounded in the right ballpark. However when I checked out there was a transportation charge on my bill that was not authorized. I told them, but they would not remove it and said it had to be investigated. Well I’ve given them a month now to do so and a couple follow up emails and still nothing. It wasn’t even a lot of money, it’s just the principle of it. The light controls in the room need some work. You are unable to turn on the light in the water closet in the middle of the night without also turning on extra lights that may wake up light sleepers. Another thing I wish they had was non-smoking sections outside. Just when you get settled into your beach chair, someone undoubtedly lights up a cigarette or cigar and the smoke finds it way directly to you. So, as I mentioned before, one of our favorite things about Le Blanc is the over the top service they provide. Here are a few of the folks who go above and beyond: Herman in Yama (Asian restaurant) is our favorite waiter. Other wait staff that deserve a shoutout are Carlos, Lorenzo, Denis, Francisco and Juan. We have to give kudos to all the chefs who prepared special meals for us. Rene, Carlos, and Jonathan. Viridiana (Manager in Blanc) was also wonderful and made sure we were well taken care of. Our butlers Santiago and Hugo were great as was Marco who wasn’t even our butler this time but remembered us from our previous visit and kept making sure we were okay. Elias at Blanc Lobby bar is so friendly and makes an excellent cocktail. Cristian and Carlos provided excellent service at the beach.…
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Date of stay: October 2020Trip type: Traveled as a couple
Helpful
+1
It doesn't get better than this place. The service was exceptional, especially during the pandemic. Everyone was trying their best to keep us safe. We had 2 personal butlers: Jesus and Eduardo. They both went out of their ways to make us feel special. Every night they drew a bath for us with our choices of bath salts, aromatherapy oils for the room diffuser, and aromatherapy pillows of our choice (we made the selection through an app). All the restaurants were amazing. Our favorite restaurant was Bella, Manuel the maitre d' was fantastic. Mariachi by the pool was a nice touch! The coffee shop was so cool, with amazing macaroons, truffles, chocolates, made to order crepes, and assorted coffees and liquors. We used Dream Makers Vacation Services and we're glad we did. There are so many choices in Cancun, this was a very special celebration for us and we wanted it to be a memorable experience, Dream Makers found the perfect place for us!…
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Date of stay: November 2020
Location
Service
Sleep Quality
Room Tip: Get an ocean view room, waking up to the view of the waves and birds was priceless.
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3 Helpful votes
Helpful
Response from Janai Valdez, Director General at Le Blanc Spa Resort Cancun
Responded 6 days ago
Dear Kevin & Marielin, Thank you very much for taking the time to write this kind review regarding your recent visit to Le Blanc Spa Resort Cancun. I am delighted to read you had a great experience. I appreciate very much you mentioned those members of our team who made your stay special. I will share your kind comments with them. Thank you for highlighting our restaurant Bella as your favorite. I am happy to know how much you enjoyed it. Our main goal is to pamper you and always exceed your expectations. We are truly grateful for your visit and we sincerely hope to have the opportunity to welcome you again soon. Best Regards, Janaí Valdez General Manager.
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PRICE RANGE
$593 - $1,068 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le blanc cancun, le blanc spa resort cancun, le blanc mexico, la blanc cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
260
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Claim Your Listing Frequently Asked Questions about Le Blanc Spa Resort Cancun
Which popular attractions are close to Le Blanc Spa Resort Cancun?
Nearby attractions include Coco Bongo Cancun (0.6 miles), After Dark Events and Entertainment (0.7 miles), and Playa Chac Mool (0.3 miles).
What are some of the property amenities at Le Blanc Spa Resort Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Le Blanc Spa Resort Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Blanc Spa Resort Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Le Blanc Spa Resort Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Le Blanc Spa Resort Cancun?
Conveniently located restaurants include El Granero Grill & Drinks, Mextreme, and Bubba Gump Shrimp Co..
Are there opportunities to exercise at Le Blanc Spa Resort Cancun?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Le Blanc Spa Resort Cancun have an airport shuttle?
Yes, Le Blanc Spa Resort Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Le Blanc Spa Resort Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Le Blanc Spa Resort Cancun offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Le Blanc Spa Resort Cancun?
Many travelers enjoy visiting Zona Arqueologica El Rey (3.9 miles) and Scorpion’s Temple (1.2 miles).