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Sunset Marina Resort & Yacht Club

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#35 of 181 Hotels in Cancun
Certificate of Excellence
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Sunset Marina Resort & Yacht Club
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1,552 Reviews from our TripAdvisor Community

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There are newer reviews for Sunset Marina Resort & Yacht Club
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Showing 1,118: English reviews
Latham, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2014

The staff at the Sunset Lagoon was amazing and the rooms were even nicer. Marble and tile galore and the master bathrooms/showers were amazing! I felt I was in the Trump Palace with minus the tackiness! Your right on the lagoon which is perfect for kayaking and water sports. I also loved the hammocks and tiki type huts for just... More 

Helpful?
1 Thank cjmason22
Lima, Peru
1 review
5 of 5 stars Reviewed July 22, 2014

thanks I really felt at home from the entrance room ami very nice clean spacious room my husband and I are happy and we want to thank you very much to our recamarero that has always been attentive to our needs gonzalo thanks for taking care of our room

Helpful?
Thank eugenia s
Texarkana, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2014

Went to Cancun and stayed in a wonderful 2BR 3 BA resort. The staff were excellent--super friendly. Special thanks to the dining crew: Gonzalo, Sergio, Rudy, Gabriel, Francisco, Brandon and Amadeo for making our stay so enjoyable. They were a delight! We had a few issues with the room but maintenance was prompt. If you are attending activities, be patient... More 

Helpful?
1 Thank CMe L
Whittier, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 21, 2014

Customer service is amazing here. Staff are there to help you. Helena at the front desk is awesome. Rooms nice and cool. Very clean, Mediterranean style. Can access beach via their boat taxi. Will return.

Helpful?
Thank ChristinaannK
Orlando, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 18, 2014

The staff at Sunset Marina is beyond compare. They are so much fun to deal with, exceptionally personable. The property is very intimate and the accommodations are outstanding except the refrigerator kept the beer too cold and the air conditioner kept downstairs too cool and upstairs a little bit too warm.. when we ran out of soda or water or... More 

Helpful?
1 Thank frfancine m
Apollo Beach, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 16, 2014

We stayed at the Sunset Royal but boated over to the Sunset Marina every day. Loved the boat ride. Sorry I didn't get the names of our captain(s). Great guys. Enjoyed the breakfast buffet as well as lunch. Many thanks to Rudy, Sergi, Gabriel, Gonzalo and Dalia and Henry in the Italian Restaurant. Brandon at the Bar too. Yes, we... More 

Helpful?
Thank 123sharonA
DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

Thank you for sharing your comments with Trip Advisor followers. Our main purpose is to offer memorable experiences to our valued guests and we are happy to learn when we achieve it! We are delighted you had the opportunity to enjoy the service and activities of both Sunset Royal and Sunset Marina hotels. We will be very pleased to welcome... More 

Coldwater, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 15, 2014

We just love Cancun! It never fails to deliver the best times. The staff are so friendly and go out of their way to make you feel welcome! We will be back again for the third time without a doubt. Just awesome! S&P Canada

Helpful?
1 Thank Susan B
White Plains, New York
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 14, 2014

The pictures on the website do not accurately capture the beauty and serenity we found at the Sunset Marina. The views are breath-taking. Our daughter's research really paid off! She knew we should ask for a "lagoon side" room. It was the best decision. The views and the wonderful sounds off the patio delivered a peaceful treat for our senses.... More 

Helpful?
3 Thank ElenaD1962
DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

Thank you very much for your wonderful and detailed review about your recent stay at Sunset Marina. We know the importance of making a lasting first impression. Sunset Marina distinguishes itself by providing all the services of a large resort with the intimacy of a small hotel and we are delighted that you had a lovely stay. We all look... More 

1 review
5 of 5 stars Reviewed July 12, 2014 via mobile

My cousin and I were staying at the sister hotel Royal Sunset and came over to enjoy some of the activities offered at Sunset Marina. We were very impressed with how professional the staff was. Elie, the activities director, encouraged everyone to take the water aerobics class and did a fantastic job. Everyone felt included and had a blast. We... More 

Helpful?
Thank Theresa G
DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

We are happy to read you enjoyed your visit to Sunset Marina. t is always with great delight and joy to know that we were able to provide a great experience. Please allow us the opportunity to welcome you back on your next trip to Cancun. More 

Las Vegas, Nevada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 5, 2014

We got a time share presentation deal. AI. Read eye out Friday night got to Cancun in the room by about 2 pm. Started out ruff. There were about 200 scary locals waiting with signs for us. Taxi sir! We were wiped out from the trip and we had to deal with this. My wife and me kept asking people... More 

Helpful?
2 Thank Michael C
DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

Thank you kindly for your review. We are pleased you enjoyed your visit. We appreciate your constructive feedback, allowing us to make the necessary improvements. We certainly look forward to welcoming you back for a more perfect experience More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about Sunset Marina Resort & Yacht Club

Address: Blvd. Kukulkan Km. 5.8 | Zona Hotelena, Cancun 77500, Mexico (Formerly Sunset Lagoon Resort Hotel & Marina)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $152 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Marina Resort & Yacht Club 3.5*
Number of rooms: 177
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Also Known As:
Sunset Lagoon Resort Hotel And Marina
Sunset Lagoon Hotel Marina
Sunset Lagoon Cancun
Cancun Sunset Lagoon
Hotel Style:
#27 Spa Hotel in Cancun
#36 Family Hotel in Cancun
#47 Romantic Hotel in Cancun
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