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Grand Oasis Cancun

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Grand Oasis Cancun
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5,121 Reviews from our TripAdvisor Community

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Showing 2,320: English reviews
New York City, New York
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed yesterday NEW

This place is just misunderstood. let me break it down real quick here. try to stay with me. There are three tiers: 1. Lite - cheap/poor 2. Grand Plus - good 3. Pyramid - the best of the best And in between those tiers above, are 'levels' based on who you booked with - yes, this is important to them.... More 

Helpful?
1 Thank NYHACKER
Senec, Slovakia
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We spend 10 nights in this hotel in March 2016. It was during spring brakers season, but it was not disturbing. The rooms are little bit faded, but the hotel areal is really very nice. The restaurants and meals are excellent. The brasil restaurant was our favorite. The service in restaurants and bars is great too. Everybody is nice and... More 

Helpful?
Thank 1974simi
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review
Google Translation

Estimado huésped, Muchas gracias por sus amables comentarios, nos complace saber que su estadía en nuestro resort haya cumplido con... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

My wife, kid and I spent 9 nights there in July 2016. We had high hopes as they have 16 restaurants, huge pools, etc. However, they were fully booked (they said they were at 104% however that is possible) when we got there, and the AC in our room was not working, which was extremely bad in such hot weather,... More 

Helpful?
2 Thank Bent S

Travelers are raving about these Cancun hotels

new jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I'll keep this short!!! Here are a few pro's and con's PRO'S *The food was ok but Cocoa's restaurant was the best!! *Drinks were great! *Beach and pool... excellent!!! *The maids were awesome and so was the person who stocked the fridge (we left tip money for them) CON'S *Check in was horrible, arrived just before 3pm and we were... More 

Helpful?
2 Thank monieyvette
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all... More 

Elmhurst, New York
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

This hotel and full trip under ref#869354 from 8/6-8/13/16 was sold by Groupon to my daughter and me and grandkids for almost 4 grand! The hotel grounds and exterior are very well taken care of but the inside is more like a welfare hotel! The bathroom shower wall had a gaping hole in it and the sinks were grimy as... More 

Helpful?
Thank Scapita
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal is... More 

Brooklyn, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

This was my first experience in Cancun, or Mexico period. I traveled with my girlfriend. We thoroughly enjoyed our vacation here. The service was excellent. The shows were great, and if you wanted to upgrade and spend time on the other side of the resort, it was only $20 to $35. I would highly recommend this resort and we plan... More 

Helpful?
Thank softball0710
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. We are glad you enjoyed our daily shows and activities since we work really hard to keep our guests entertained and make sure they have an amazing time with... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

so I am giving this a 3 star review because we did enjoy our time here and did find plenty to eat and do. I am 25 and my fiance is 27. We went as a couple with no children. The resort is huge and kept clean. The roaming peacocks were a nice touch. We always found something to do.... More 

Helpful?
1 Thank Natasha F
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, Thanks for taking the time to share your experience about your stay at our resort. We are delighted that you enjoyed our facilities, our entertainment and our wide variety of restaurants. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The Tatish Restaurant was excellent. The restaurant captain Guadalupe Lopez provided very good service and was very nice. She made sure we felt at home. I would recommend the buffet at the Tatish to all my friends.

Helpful?
Thank Mildred H
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, Thank you for your comments. We appreciate the time you have taken to give your opinion on your stay with us. It gives us great pleasure that you enjoyed our restaurants and drink options; we take great care in providing variety and quality in all of our establishments. We are glad you had the opportunity to visit Tatish... More 

Salem, Massachusetts
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked through Cheap Caribbean, which I would highly recommend. Due to that we got to lounge in the cabana with table service and eat in all the nice a la cart restaurants. The first day there we didn't realize there was a hierarchy system and ate in a low tier restaurant and it was .... not good. The only... More 

Helpful?
1 Thank emilyjoy
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all... More 

DEBARY
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This is going to be a rather long review, so please bear with me. This was my 11 day summer vacation to Cancun/Akumal, and I was kinda hotel hopping through those parts of Mexico. This was my third hotel this trip, and I had been to Cancun before and stayed at many other hotel chains and even different Oasis hotels.... More 

Helpful?
4 Thank Ryanbktballer08
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal is... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
They don't call me The Entertainer for nothing: I'm the Grandmaster of fun, hosting live concerts, festivals and shows, even themed parties - plus everyday surprises like dancers in the lobby, and comedy skits by the longest pool in Cancun. I'm a Little more exlusive than my sister resort, Oasis Cancun, with extra amenities to make you feel special. ... more   less 

Additional Information about Grand Oasis Cancun

Address: Blvd. Kukulcan Km. 16.5 | Cancun hotel zone, km 16.5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $183 - $514 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Cancun 3.5*
Number of rooms: 613
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Also Known As:
Grand Oasis Hotel Cancun
Grand Oasis Cancun Mexico
Oasis Cancun
Cancun Oasis
Oasis Grand Cancun
Grand Oasis Cancun Reviews
Grand Oasis Resort Cancun
Grand Oasis Cancun Hotel
Oasis Hotel Cancun Mexico
Hotel Style:
#53 Top resorts Hotel in Cancun
#54 Spa Hotel in Cancun
#68 On the Beach Hotel in Cancun
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