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The Pool was great, the food was good, the room was just right but the service sucked! Trying to get water for the mini fridge was hell after 9 pm, lack of washrooms was also I big problem, the entertain in the Arena well there...More
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"Grand Oasis Cancun is the place for Sun Fun and Party Time!" The most popular hotel with everything you want, Activities, a Beautiful Beach, walk from Sunrise to Sunset, many choices to eat from casual beach bar to the sports bars,pizza, bbqs, steak and seafood...More
13 Thank Besos123
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded July 10, 2017
Dear Guest,
We truly appreciate your good comments about your stay, thank you for your kind comments, they really encourage us to keep working in order to offer to our guests the service they deserve. Moreover, we are satisfied to know we have fulfilled our...More
I am currently staying at the Grand Oasis Cancun and this is my sixth time coming to Cancun, staying at a different resort each time. If you enjoy partying this is the place to be. However, the customer service here and the level of under...More
I've stayed at this resort twice. Both times were booked through Expedia and both times our reservations were not fully met. We asked for a king bed and ended up with 2 full size beds next to each other, rather annoying. The first room smelled...More
Have been at this resort many times. Fell short this time am afraid. Amazing venue, expansive with lots of variety and such a beautiful beach. Never miss a sunrise!!Unfortunately I think the staff was put through the ringer during March break. Have never felt so...More
Thank atp722018
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded yesterday
Dear guest,
We are truly sorry you had an unpleasant experience during your vacations.
We appreciate you taking the time to share your comments; this helps us to provide better services in the future.
Furthermore, we would like to let you know we are very...More
Response from OasisHotelResorts | Property representative |
Dear guest,
Thank you very much for contacting us through this means. We are very happy to read your interest in staying with us. In order to provide you with the latest information on prices and availability please send an... More
Dear guest,
Thank you very much for contacting us through this means. We are very happy to read your interest in staying with us. In order to provide you with the latest information on prices and availability please send an email to reservations @ oasishotels . com with the following information so that our reservations department can send you a quotation:
1. Dates of stay
2. Number of people (specify ages of each)
3. Number of rooms
4. Category
Also you can call to our Call Center to the following telephone numbers 001 770 662 1811 or 001 770 662 1818 for more information.
We hope to have the honor of welcoming you at our resort,
Sincerely,
Social Media Team.
Response from OasisHotelResorts | Property representative |
Hi there!
We are very happy to read your interest in staying with us. In order to provide you with the latest information on categorys please send an email to reservations @ oasishotels . com with the following... More
Hi there!
We are very happy to read your interest in staying with us. In order to provide you with the latest information on categorys please send an email to reservations @ oasishotels . com with the following information:
1. Dates of stay
2. Number of people (specify ages of each)
3. Number of rooms
4. Category
In the other hand, the only diference with Grand and Grand Plus, is that Grand Plus includes wifi and safe box.
Kind regards!