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Grand Oasis Cancun

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Grand Oasis Cancun
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5,770 Reviews from our TripAdvisor Community

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Showing 2,561: English reviews
Chicago, Illinois
Reviewed yesterday NEW

I really enjoyed the food and the options we had to dine. The pool was nice and clean. I like the free shows and the zumba classes. The beach was beautiful. Since we went during December there were no long lines and not too many people partying and getting drunk. I went with my mom and my son. We are...

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Helpful?
Thank Juliana G
Kansas City, Missouri
Reviewed yesterday NEW

We had the Grand Plus wrist bands and had a great time. The rooms are nice, the grounds are beautiful and there is a lot to do right there at the resort. All of the staff were friendly and helpful. If I had one issue - and it's a small issue - it would be the food. It was perfectly...

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Helpful?
Thank Chris S
Fort Collins, Colorado
Reviewed yesterday NEW

This was a great February getaway. We stayed in the Pyramid and it was comfortable, quiet, and clean. I did walk through the other buildings and I think that had I stayed there this would be an entirely less pleasant review. Those seemed to be filled with frat boys and dirt. Kind of reminded me of the low-budget ski hotels...

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Helpful?
Thank snubbosass
Barrie, Canada
Reviewed 2 days ago NEW

Spent a week here Spring 2015 with a friend. Had a great week. Very young group of clientele here so a bit loud at times, definitely a good choice for college/university age kids. Lots of entertainment Options! Great nightly shows, lots of drink options. Bar with dj on open air stage right on beach was Amazing! City bus right out...

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Helpful?
Thank Amy R
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Amy, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are glad you enjoyed our shows and activities for Spring Break, as the #1 entertainment resort in town we are committed to offer our guests the best and most memorable experiences. Thank you once again for your...

Reviewed 3 days ago NEW

This is a nice resort. We've gone here the last 2 years. This year however we've noticed that its more of a party resort. Traveling with kids, this wasn't that ideal. The main thing I don't like; is it you travel with 2 adults and 2 kids they make you get a second room; but the rooms are not together!!!

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Helpful?
Thank danny s
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Danny, We appreciate the time you have taken to give your opinion on your stay with us; it was a pleasure having you as a guest. Thank you for your observations and comments, we will definitely consider them as areas of opportunity to continue providing the best service possible to all our distinguished guests. Kind regards, Andrea Bosio.

Reviewed 4 days ago NEWvia mobile

Checkin - very slow I suggest upgrade to a black wrist band and check in at the VIP concierge lounge for a fast 5 min check in. Overall great resort with some minor draw backs. Such as checkin, better greetings when you arrive so you know where your going, have a better towel supply. All tour operator should have better...

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5Thank Billy M
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Billy, First and foremost thank you for taking the time to write us your comments about your stay at our resort, it gives us great pleasure to know you had such a fantastic time. We are very committed to making your experience something unforgettable and we count on the whole team to achieve it. We hope to have the...

Nashville, Tennessee
Reviewed 4 days ago NEWvia mobile

...at the time of this writing. That sounds about right. Read other reviews...this one is spot on. Overall, pretty good on a budget. We paid $1200 pp for 6 nights all inclusive (with airfare). You get access to a ton of food and drink and pretty damn good entertainment. Pay the extra to upgrade to the black wristband (highest package),...

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Helpful?
5Thank LordMark H
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We are pleased to greet you and at the same time thank you for choosing our hotel during your visit to Cancun. We would also like to express our appreciation for the flattering words we received from your stay with us. Thank you for your observations and comments, we will definitely consider them as areas of opportunity to...

Franklin, Tennessee
Reviewed 4 days ago NEW

My husband and I chose this resort for our destination wedding. It will go down in history as the worst choice we have ever made, and let me tell you, there have been some questionable ones. Checking in: stood in line for 2 hours, was checked in at the wrong level, we were supposed to receive VIP wrist bands, which...

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1Thank Megs822
Quad Cities, IL
Reviewed 4 days ago NEW

The beach was nice and very clean. The pool was also nice, and the kids enjoyed getting slushies at the swim up bar. There is a good variety of activities there. The food was mediocre at best. The room could have used some updating and was very small for the price paid. The shower was elevated and only had a...

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1Thank Jamie R
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Jamie, Thank you for choosing our hotel during your visit to Cancun. We appreciate the time you have taken to share your experiences with us, this helps us know our strengths and weaknesses so we can provide a better service day by day. We hope we can see you once again in the future so you can enjoy the...

Reviewed 4 days ago NEWvia mobile

Me and my wife had been in this hotel 2 years ago and we absolutely love it,so we decided to go here again this year. The hotel changed a lot!!! Now they have 4 or 5 different bracelets, and only God knows which one you will get because on the website(orbitz/expedea/etc) you dont have an option to choose! So we...

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Helpful?
Thank vlad1983333
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We are truly sorry that we were not able meet your expectations, we would like to sincerely apologize and let you know that all your comments and opinions are considered in order to improve our service. Thank you for being patient while checking in, we have a specific time to check-in so that we have your room as...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
They don't call me The Entertainer for nothing: I'm the Grandmaster of fun, hosting live concerts, festivals and shows, even themed parties - plus everyday surprises like dancers in the lobby, and comedy skits by the longest pool in Cancun. I'm a Little more exlusive than my sister resort, Oasis Cancun, with extra amenities to make you feel special. ... more   less 

Additional Information about Grand Oasis Cancun

Address: Blvd. Kukulcan Km. 16.5 | Lotes 45-47, Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $215 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Cancun 3.5*
Number of rooms: 613
Reservation Options:
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Also Known As:
Grand Oasis Hotel Cancun
Grand Oasis Cancun Mexico
Oasis Cancun
Cancun Oasis
Oasis Grand Cancun
Grand Oasis Cancun Reviews
Grand Oasis Resort Cancun
Grand Oasis Cancun Hotel
Oasis Hotel Cancun Mexico
Hotel Style:
#53 Top resorts Hotel in Cancun
#55 Spa Hotel in Cancun
#66 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travelers have asked, with answers from Grand Oasis Cancun staff and other travelers.
752 questions
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Questions? Get answers from Grand Oasis Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The room was very nice, there was a mini fridge loaded with beverages. The door was hard to open and a couple of the nights there were loud noises from people partying. ”
 of 5 bubbles , yesterday | Read review
“Remember to switch out your beach towels”
 of 5 bubbles T6525VKchriss, yesterday | Read review
“Stay in the Pyramid”
 of 5 bubbles snubbosass, yesterday | Read review
“Get at least Grand Plus package. Lower the level means less restaurant options, and amenities.”
 of 5 bubbles 658jamier, 4 days ago | Read review
“away from the coyote and not in the pyramide”
 of 5 bubbles lyndseyl114, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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