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Grand Oasis Cancun

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Grand Oasis Cancun
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5,151 Reviews from our TripAdvisor Community

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Showing 2,332: English reviews
Montgomery, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Nice place for the money. We got upgraded which was a bonus! It was clean, staff was very friendly and the grounds and rooms well taken care off. We wanted to try something less expensive than we had before and were pleasantly surprised. We did have the black wrist bands which included all restaurants and bars. Would definitely recommend it.

Helpful?
2 Thank D0nna1966
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, Thank you for your comments. We appreciate the time you have taken to give your opinion on your stay with us. It gives us great pleasure that you enjoyed our restaurants and drink options; we take great care in providing variety and quality in all of our establishments. Thank you for highlighting the great service of the maids,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Came here with a bunch of my friends (we're 20) after we finished our second year of university and had an amazing time! The resort is good and the food was good too. The best part is that there hundreds of other young adults around the same age so you met so many people and had so many people to... More 

Helpful?
1 Thank Briana K
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, Thanks for taking the time to share your experience about your stay at our resort. We are delighted that you enjoyed our facilities, our entertainment and our wide variety of restaurants. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

To start off if you can spend more money do it and pick a better place. I went with my friends and we all had the grand plus room which was supposed to include a ocean view room but when we checked in they said its $40/day extra for ocean view. A/C in my room was fine but my friends... More 

Helpful?
1 Thank letsgotothebeachboy
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal is... More 

Travelers are raving about these Cancun hotels

San Antonio, Texas
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This is a nice all inclusive hotel but if you are looking for a high end hotel, the is not your place. The staff is very friendly and the meals were good. Rooms were very clean even though it took till the end of the day to have them serviced. The swim up bars in the pools tend to be... More 

Helpful?
4 Thank Darryl M
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Darryl, First of all thank you very much for your comments, it is important to mention that we consider every one of them in order to improve in all aspects and offer our guests the experience of their lives. Being the #1 entertainment resort in the city we are very committed to offer activities and shows that keep our... More 

Liberty Lake, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Be sure to talk to your travel agent (or make sure that everyone in your family is on the same all-inclusive plan). My brother was not allowed into several restaurants because his particular all inclusive travel plan was different then ours (and other family members). It was very frustrating as he was unable to get into several restaurants. They also... More 

Helpful?
2 Thank greg s
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review
Google Translation

Estimado Huésped, Aprovechamos este importante medio para agradecerle por haber elegido nuestro hotel. Le agradecemos que haya tomado de su... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

"I am an attorney and I was falsely imprisoned and extorted by hotel management". I state that I am an attorney only so that you understand that I know what I am speaking about. I completely agree with previous reviews with regards to the quality of the food and the lack of attention by the staff. In fact, my friend... More 

Helpful?
7 Thank zach g
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconvenience with your friends at the resort, but it is very important for you to know that any person not staying at our hotel and wants to enter has to pay a... More 

2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

We stayed for 5 days and it was doable but it could've been better. Food: There are several restaurants and stands for food on the premises but the food was not very good. There was one small taco stand that was decent otherwise the other restaurants had cold, not so great food. Also, the line for breakfast was incredibly long.... More 

Helpful?
Thank Gail X
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. All your comments are fully considered in order to improve our range of services and facilities. We hope... More 

Guadalajara, Mexico
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

A group of friends and I stayed at this hotel during a bachelor party. We thought it was going to be a great hotel to have fun for the weekend but we where terribly wrong. We all got ocean view rooms. The hotel is fairly old and could definitely use a good make over. The a/c in my room didn't... More 

Helpful?
Thank Jonasgdlmx
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very devoted to our guests, and the staff is committed to understand, help and satisfy all... More 

New York City, New York
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

This place is just misunderstood. let me break it down real quick here. try to stay with me. There are three tiers: 1. Lite - cheap/poor 2. Grand Plus - good 3. Pyramid - the best of the best And in between those tiers above, are 'levels' based on who you booked with - yes, this is important to them.... More 

Helpful?
4 Thank NYHACKER
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, Thanks for taking the time to share your experience about your stay at our resort. We are delighted that you enjoyed our facilities, our entertainment and our wide variety of restaurants. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to... More 

London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Firstly, our stay here was only because the airline had to bus about 350 passengers out for an overnight stay because the plane broke down. It was one night so my review is on the basis of the service we saw, received and in the context of emergency accommodation. "Food" was awful that we didn't even stay to eat it.... More 

Helpful?
1 Thank Rhesus19
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
They don't call me The Entertainer for nothing: I'm the Grandmaster of fun, hosting live concerts, festivals and shows, even themed parties - plus everyday surprises like dancers in the lobby, and comedy skits by the longest pool in Cancun. I'm a Little more exlusive than my sister resort, Oasis Cancun, with extra amenities to make you feel special. ... more   less 

Additional Information about Grand Oasis Cancun

Address: Blvd. Kukulcan Km. 16.5 | Cancun hotel zone, km 16.5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $185 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Cancun 3.5*
Number of rooms: 613
Reservation Options:
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Also Known As:
Grand Oasis Hotel Cancun
Grand Oasis Cancun Mexico
Oasis Cancun
Cancun Oasis
Oasis Grand Cancun
Grand Oasis Cancun Reviews
Grand Oasis Resort Cancun
Grand Oasis Cancun Hotel
Oasis Hotel Cancun Mexico
Hotel Style:
#54 Top resorts Hotel in Cancun
#55 Spa Hotel in Cancun
#69 On the Beach Hotel in Cancun
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