We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Ocean Spa Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Ocean Spa Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

2,139 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,266: English reviews
London, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

I stayed at the ocean spa hotel. staff are absolutely outstanding service from my arrival to my departure. The staff are very attentive, from the bell boy on arrival down the cleaners in the rooms. the quality of the beach was poor because of seaweed. excursions are very good especially chichen itza and spending the day on a catamaran. the... More 

Helpful?
Thank kagisomakhudu
Clifton
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Lovely Hotel overlooking the beach, all rooms facing the beach. Staff are very friendly and helpful. Specially Jimmy Perez Activity person was really nice & friendly. The service was fast and food & drink was good. Room was very modern, all amenities. They always come everyday to clean up the room. Hotel premises are very nice, with great pool area... More 

Helpful?
Thank 791christophl
Manchester, New Hampshire
Level Contributor
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Take the water taxi across the ocean to sunset royal beach resort's sister resort the ocean spa! It is included in many all inclusive deals you purchase through sunset and the food is delicious as well!! The water taxi is super fun, with great drivers and people showing you sites along the way! So worth the trip across the ocean

Helpful?
Thank ElizabethNgo
Lethbridge, Alberta, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is one of the smallest resorts that we've stayed at but the staff are all very friendly and helpful. The activity director and staff were great. They always had something going on and encouraged involvement. There is a wonderful beach right at the hotel where we spent many hours relaxing. They have paddle boards, kayaks, and jet skis available.... More 

Helpful?
Thank Sandy S
Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff was the best part of this vacation from the wait staff, bartenders and water sports staff. We did however get a cool reception from the main lobby reception both on check in and out. The beach was small and the sand was kind of a squishy bottom. The resort boasts 3 restaurants and a buffet but only has... More 

Helpful?
Thank Jeff F
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I loved the room, everything was great, the staff were so welcoming especially the water sports staff, Adrian and Jimmy were great. The food was good as well, the drinks were amazing, alcoholic and non alcoholic drinks were great. Overall the experience was absolutely amazing.

Helpful?
Thank michellegill1995
Concord, North Carolina
1 review
4 of 5 stars Reviewed 2 weeks ago

People that works in the hotel are professionals, courteous and friendly especially in the restaurants, the lobby and the concierge. Room was clean and maintained all the time. Rules and policy of the hotel was clear and consistent.

Helpful?
Thank thaddy14
Hartford, Connecticut
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

First the hotel is some calm and relax. Staffs works day and night to keep it clean. They have the best bartender ever Diego he made drinks from heaven. Adrian kept my fiancé and I entertained with great activities at all time. Ask for this 2 people if you want to have the time of your life. Food is good... More 

Helpful?
Thank JNT11
2 reviews
3 of 5 stars Reviewed 2 weeks ago

For the price, could have stayed elsewhere, with better service and food. Bland food. Not even water was there in the fridge. Will not stay there again. They need a new chef. Room was spacious though at least.

Helpful?
Thank Maria M
Level Contributor
5 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

please stay away and stay on a more better location hotels in Cancun!!!We had a paid all inclusive package stay on this hotel and was so freaking disappointed!! STayed only 1 night of our 5 nights. its our first time in Cancun and because this is one of my dream destinations I was so excited at first but when we... More 

Helpful?
Thank Marilou E

Travelers are raving about these Cancun hotels

Questions? Get answers from hotel staff and past guests. Ask a question

1,664 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1156)
Viewed
Pool/Beach Area (268)
Viewed
Room/Suite (85)
Viewed
Hotel & Grounds (185)
Viewed
Dining (106)
Viewed
Bathroom (10)
Viewed
View from Room (68)
Viewed
Family/Play Areas (24)
Viewed
Business Center/Function Rooms (4)
Viewed
2:23
Videos (2)
Viewed
Other (404)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (495)
Viewed
Amenities (67)
Viewed
Beach (39)
Viewed
Kids' pool (10)
Viewed
Main Pool (18)
Viewed
Dining (130)
Viewed
Spa Room (44)
Viewed
Standard Room with One King Bed (47)
Viewed
Standard Room with Two Full Beds (34)
Viewed
The Hotel (106)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Hotel & Grounds (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Cancun hotels
0.2 mi away
Cancun Bay Resort
Cancun Bay Resort
#44 of 180 in Cancun
4.0 of 5 stars 982 reviews
1.2 mi away
Sunset Marina Resort & Yacht Club
0.1 mi away
Aquamarina Beach Hotel
Aquamarina Beach Hotel
#85 of 180 in Cancun
3.5 of 5 stars 734 reviews
Show Prices
Show Prices
Show Prices
3.0 mi away
Flamingo Cancun Resort
Flamingo Cancun Resort
#75 of 180 in Cancun
3.5 of 5 stars 2,539 reviews
0.8 mi away
Casa Maya Cancun
Casa Maya Cancun
#66 of 180 in Cancun
3.5 of 5 stars 1,165 reviews
0.8 mi away
Holiday Inn Cancun Arenas
Holiday Inn Cancun Arenas
#98 of 180 in Cancun
3.5 of 5 stars 752 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Spa
  • Free Breakfast
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Ocean Hotel is strategically located in the hotel zone of Cancun, between downtown and the shopping centers, restaurants and many area attractions. It offers excellent all inclusive service with a marvelous view of the Caribbean Sea and Isla Mujeres. ... more   less 

Additional Information about Ocean Spa Hotel

Address: Blvd Kukulcan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $127 - $1,129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ocean Spa Hotel 3*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Hotels.com, Cancelon, Odigeo, Hotwire, Orbitz, Travelocity and Priceline so you can book your Ocean Spa Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Club Carrousel Cancun
Hotel Carrousel Cancun
Carrousel Cancun
Ocean Hotel Cancun Mexico
Hotel Style:
#46 Spa Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay