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    Smart Cancun by Oasis

    Avenida Tulum Esq. Brisa s/n | Downtown Cancun, Cancun 77500, Mexico
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    Best prices for your stay
    07/11/2017 07/12/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $70
          $61
          $55
          Traveler (409)
          Room & Suite (268)
          Pool & Beach (157)
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          Overview
          • Excellent50%
          • Very good32%
          • Average10%
          • Poor3%
          • Terrible5%
          Travelers talk about
          “oasis palm” (25 reviews)
          “hotel zone” (35 reviews)
          “pool area” (22 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness center
          Concierge
          Business Center
          Dry Cleaning
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Smart Cancun by Oasis
          Offers & Announcements: Package Deal
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          GR Caribe by Solaris
          3,109 reviews
          #25 of 175 hotels in Cancun
           
          Oasis Palm
          2,836 reviews
          #76 of 175 hotels in Cancun
           
          Grand Oasis Palm
          3,299 reviews
          #49 of 175 hotels in Cancun
           
          Zoetry Villa Rolandi Isla Mujeres Cancun
          1,338 reviews
          #3 of 37 hotels in Isla Mujeres
           
          Rooms
          Jul 11Jul 12
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (641)
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          1 - 5 of 190 reviews

          Reviewed 1 week ago

          We could not wait to see our favorite hotel in downtown Cancun, therefore we booked it again for a week. Unfortunately, several staff members were new to us but Claudia O., Isabel R., Rodrigo M. and their supervisor Manuel M. had been as friendly as...More

          1  Thank Dokwes
          Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 6 days ago

          Dear Guest, It is a pleasure to know that you have chose us to enjoye your 5th vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all...More

          Reviewed 1 week ago

          The only time I was greeted was at the time of check-in. Thereafter no one in personnel greeted me, again. I would greet them because it's a habit of mine and would only receive blank stares. The person cleaning our room would only provide the...More

          Review collected in partnership with this hotel
          Thank Ivette R
          Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 1 week ago

          Dear Ivette, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very...More

          Reviewed 2 weeks ago via mobile

          This place has a beautiful pool and restaurant with excellent foods. The rooms are clean but the air conditioner was very noisy and loud. It like you are sleeping in a furnace room. If they replace it for a modern air conditioner system I will...More

          Thank ubonzzy
          Response from OasisHotelResorts, Director de Recepción at Smart Cancun by OasisResponded 2 weeks ago

          Dear Guest, Thank you very much for sharing such kind comments with TripAdvisor readers, we are pleased you enjoyed your stay with us, it was an honor having you. We greatly appreciate all the suggestions you mentioned, they certainly help us improve in order to...More

          Reviewed 3 weeks ago

          Rooms were modern and clean. Pool and poolside bar were well looked after, and provided entertainment. Staff were friendly and made our party feel like a party. Gym was well equipped, clean and modern. Well up to business American standard.More

          Review collected in partnership with this hotel
          Thank Colin L
          Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 2 weeks ago

          Dear Colin, We are flattered to know that your stay with us has motivated you to share such a great review about our hotel. We are very happy to have met your expectations and that you were able to have an excellent trip to Cancun....More

          Reviewed 3 weeks ago via mobile

          Nice super clean hotel, bed sheet change every day, We come early June, I guess due to the low season there were not lots of restaurants open in the hotel. The room was spacious and very clean. Person was very friendly and comprehensive (Spanish and...More

          Thank Stephan S
          Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 2 weeks ago

          Dear Stephan, We are flattered to know that your stay with us has motivated you to share such a great review about our hotel. We are very happy to have met your expectations and that you had an excellent trip to Cancun. We work hard...More

          GR Caribe by Solaris
          3,109 reviews
          #25 of 175 hotels in Cancun
           
          Oasis Palm
          2,836 reviews
          #76 of 175 hotels in Cancun
           
          Grand Oasis Palm
          3,299 reviews
          #49 of 175 hotels in Cancun
           
          Zoetry Villa Rolandi Isla Mujeres Cancun
          1,338 reviews
          #3 of 37 hotels in Isla Mujeres
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Fitness Center with Gym / Workout Room
          • Free Parking
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Meeting Rooms
          • Business Center with Internet Access
          • Free Parking
          • Concierge
          • Banquet Room
          • Dry Cleaning
          • Conference Facilities
          • Laundry Service
          • Multilingual Staff
          • Things to do
          • Restaurant
          • Fitness Center with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • $52 - $99 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Best Value Hotel in Cancun
          • #29 Business Hotel in Cancun
          • #32 Luxury Hotel in Cancun
          • Room types
          • Family Rooms ,
          • Suites
          • Number of rooms
          • 177
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Booking.com, Prestigia, Expedia, Priceline, Ctrip TA, Hotwire, Travelocity, Orbitz, TripOnline SA, Hotels.com, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Smart Cancun by Oasis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Oasis America Hotel Cancun ,
          • Oasis America Cancun
          Add Photo Photos
          Traveler (409)
          Room & Suite (268)
          Pool & Beach (157)
          Dining (77)
          Hotel & Grounds (345)
          Bathroom (12)
          Family and Play Areas (7)
          Business Center & Event Rooms (3)
          Nearby
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          .30 miles away
           
          Oh! by Oasis
          400 reviews
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          LQ Hotel by La Quinta Cancun
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          Ambiance Suites
          414 reviews
          .27 miles away
           
          Nearby Restaurants
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          Rolandi's Pizzeria
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          Irori
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          Los De Chiwas
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          Nearby Attractions
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          14 reviews
          .24 miles away
          Museo de Arte Popular Mexicano
          22 reviews
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          7 reviews
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          Olympus Tours
          2,060 reviews
          .30 miles away
          Questions & AnswersAsk a question
          timhieu
          Hi, I heard it takes long time to check in? I will came there in the evening and hope it won't take long? 1-how long it will take if we already booked in advance for a week in Aug. Is it showed in the system or do we need to bring the print out confirmation from the package? 2-I picked this hotel because it is free wifi and free drinking water. Will the bottled water refill in the fridge everyday? 3-Can I walk to the beach , how long does it take? How long does it take to walk to nearby restaurants, fruitstands, and chedraui for basic needs...? 4-How far is ADO bus from the hotel? Thank you
          June 23, 2017|
          Answer Show all 2 answers
          Response from OasisHotelResorts | Property representative |
          Hello Tim, 1. As many other hotels check in time is at 3:00 p.m. and it doesn´t take very long. You could bring your confirmation in you email, but it will of course appear on our system. 2. Yes, our housekeepers refill... More
          0
          Votes
          Google Translation
          Diana L
          Is this hotel near the beach?
          June 21, 2017|
          Answer
          Response from Dokwes | Reviewed this property |
          No, it is not. You have to take a bus ~10 minutes drive or the Hotel provides a shuttle .
          0
          Votes
          missmia
          I will be staying here for 6 nights in July, and would like to know if the hotel offers laundry services? Also, what type of breakfast is included?
          June 17, 2017|
          Answer
          Response from OasisHotelResorts | Property representative |
          Hello there! We do not offer laundry service, however there are a lot of laundries close by. The breakfast included is buffet. Best regards,
          0
          Votes
          Google Translation
          Room Tips
          "They need to hire all new personnel. I'm pretty sure they have noticed the decline in business."
          Read review
          "Always tip your waiters, bell hops and cleaning staff!!! They work hard for it!"
          Read review
          "Double room, 2 beds"
          Read review
          "Ask for the building where reception is"
          Read review
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