We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Smart Cancun by Oasis

Traveler (564)
360
Panoramas (10)
Video
Certificate of Excellence
Overview
Avenida Tulum Esq. Brisa s/n Downtown Cancun, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Outdoor pool
Restaurant
Room Service
Suites
4 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Feb 3Feb 4
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from $69.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "9d143973a47c4756ae0f04811c78fe94", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":154429,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[40526966],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":2,"year":2019},"checkout":{"day":4,"month":2,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":69,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"9d143973a47c4756ae0f04811c78fe94","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":99,"lowestMetaPrice":69,"additionalPartner":false,"highestMetaPriceDisplay":99,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":99,"lowestMetaPrice":69,"highestMetaPriceDisplay":99,"hotelName":"Smart Cancun by Oasis","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjlkMTQzOTczYTQ3YzQ3NTZhZTBmMDQ4MTFjNzhmZTk0IiwiQUlLIjoiODMwYjEzNWFmMzAxNGFkNmE4NTI1MWRhNDcwOGUyYmQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "02/03/2019", "checkOut": "02/04/2019", "lowestPrice": "$69", "hasDates": true, "hacComplete": true, "contentIdMappings": {"40526966":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (953)
Filter reviews
315 results
Traveler rating
118
96
51
21
29
Traveler type
Time of year
LanguageEnglish
More languages
118
96
51
21
29
Show reviews that mention
All reviews oasis palm hotel zone pool area ado bus station facing the street sister hotel zona hotelera nice pool min walk coffee maker free shuttle an upgrade cleaning staff the air conditioning tacos mini fridge isla mujeres
FilterEnglish
Updating list...
1 - 5 of 315 reviews
Reviewed 5 days ago

Nice Hotel. Clean. Great service. Friendly staff. The guy in charge of cleaning the room was very polite and attentive. Unfortunately access to rooms located at last floor is thru stairs. Buffet is ok, it will be nice if the add little bit more variety....More

Date of stay: July 2018
Thank vida1115
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 4 days ago

Dear Guest, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We are happy to hear you enjoyed our personalized...More

Reviewed 1 week ago

On checkin we had to sign a disclaimer that the hotel were not responsible for anything not locked in the safe. The chain lock on the door wouldn't lock...The pillows and some sheets had dirt marks and the room as a whole was not too...More

Date of stay: December 2018
Thank beatlemada
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 1 week ago

Dear Guest, We appreciate the time you took to share your comments with us. We are truly sorry for the inconveniences you encountered during your stay. Rest assured we will be paying special attention to the maintenance of our facilities since our guest’s safety and...More

Reviewed 3 weeks ago via mobile

It is quite surprising, that although almost everyone here it's complaining about the bad reception service, the hotel management seems to do nothing about it! It was the worst check in ever! I never experienced such slow processing of data and unfriendly staff! We booked...More

Date of stay: December 2018
Thank Cristina_Mihaela86
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 3 weeks ago

Dear Cristina, Thank you for sharing your comments with us regarding your stay at our resort. We offer our sincere apologies that your time spent with us did not meet all your expectations. We want to take this opportunity to let you know you that...More

Reviewed December 14, 2018 via mobile

I checked into the hotel and they did not have my Room ray I went there and the air conditioner was not working I had to beg for another Room. The next Room there was an even MA and the fight people are still stand...More

Date of stay: December 2018
Thank 825dannyr
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 5 weeks ago

Dear Danny, We appreciate the time you took to share your comments and opinions about your experience. Please accept our humble apologies for falling short to your expectations. Nevertheless, we assure you that we are working diligently to maintain our high standards and definitely improve...More

Reviewed December 12, 2018

We stayed here only at the bookend of our trip and managed to wake up to a flooded room on the last day of our trip. The staff was poorly trained to deal with these sorts of things. We had called a couple times to...More

Date of stay: November 2018
1  Thank zed_xp
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded December 13, 2018

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very...More

View more reviews
About
Description
"Who says you can't be smart and beautiful? Not me! I mix business and pleasure in a most delightful way: a downtown location, an ultra-hip decor and an Executive Floor with great facilities plus a swimming pool, Spa, More fitness center and Beach Club access at the Oasis Palm. I'll even throw in a complimentary Smart Car for your stay - how clever is that?" Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Pool
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
,
Business
,
Luxury
Room types
Family Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
,
Business
,
Luxury
Room types
Family Rooms, Suites
Number of rooms
177
Price range
$73 - $119 (Based on Average Rates for a Standard Room)
Formerly known as
Oasis America
Also Known As
Oasis America Hotel Cancun
,
Oasis America Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
,
Business
,
Luxury
Room types
Family Rooms, Suites
Number of rooms
177
Price range
$73 - $119 (Based on Average Rates for a Standard Room)
Formerly known as
Oasis America
Also Known As
Oasis America Hotel Cancun
,
Oasis America Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveler (564)
Room & Suite (309)
Pool & Beach (174)
Dining (76)
Amenities (57)
Family and Play Areas (7)
Business Center & Event Rooms (5)
Nearby
Nearby HotelsSee all 190 nearby hotels
Oh! Cancun The Urban Oasis
667 reviews
.03 miles away
Girasol Condo Hotel
94 reviews
.19 miles away
Grand Oasis Cancun
11,927 reviews
.19 miles away
LQ Hotel By La Quinta Cancun
995 reviews
.21 miles away
Nearby RestaurantsSee all 1,220 nearby restaurants
La Dolce Vita downtown
1,723 reviews
.16 miles away
Rolandi's Pizzeria
469 reviews
.15 miles away
Los de Pescado
230 reviews
.18 miles away
Los De Chiwas
78 reviews
.20 miles away
Nearby AttractionsSee all 870 nearby attractions
Casino Palace
19 reviews
.15 miles away
Riviera Maya Food Tours
16 reviews
.20 miles away
Crazy Hot Coyote
37 reviews
.05 miles away
AT Travel
112 reviews
.05 miles away
Questions & Answers
Ask a question
boomer727
November 16, 2018|
Answer
Response from wombatdavid | Reviewed this property |
Our room rate did not include breakfast.
1
Vote
Room Tips
"I guees was the 613, im not really sure.But you can Find that with my name Leo Salvador May Rodriguez."
LeoRod91
Sep 14, 2018
Read review
"Rooms on upper floors are quieter"
701jaym
Aug 29, 2018
Read review
"half hotel is for couples half for family"
0609loz
Jul 24, 2018
Read review
"Facing pool but can be noisy with party revellers returning in the morning."
worldwidetraveller75
Jul 9, 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing