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Smart Cancun by Oasis

Traveler (681)
360
Panoramas (10)
Room & Suite (224)

About

#57 of 201 hotels in Cancun
Location
Cleanliness
Service
Value
"Who says you can't be smart and beautiful? Not me! I mix business and pleasure in a most delightful way: a downtown location, an ultra-hip decor and an Executive Floor with great facilities plus a swimming pool, Spa, fitness center and Beach Club access at the Oasis Palm. I'll even throw in a complimentary Smart Car for your stay - how clever is that?"
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Property amenities
Restaurant
Room service
Fitness Center with Gym / Workout Room
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
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Room features
Family Rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
1,202Reviews
287Q+A
86Room tips
Traveler rating
  • 640
  • 324
  • 121
  • 53
  • 67
Time of year
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  • English
Popular mentions
Thank the good employee they have especially. Breakfast crew rosalia,lris,brenda and alby there are beautiful people they have good customer service and we New Yorkers love that. My name is Hector Castro from room 623
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Response from OasisHotelResorts, Director General at Smart Cancun by Oasis
Responded today
Dear Bebo, Thank you very much for your kind and positive review. We are delighted to know that you enjoyed the personalized service provided by our staff who is always ready to assist our guests with a bright smile. We really appreciate your comments and we'll be looking forward to welcoming you again in the near future. Best regards, Jorge de la Luz.
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I had a very great time at this hotel, my partner and I felt the most comfortable at this place; we found everything at this hotel easily accessible and the people were very kind and helpful at all cost; I would highly recommend this hotel To families and couples. Our stay at
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Response from OasisHotelResorts, Director General at Smart Cancun by Oasis
Responded today
Dear Jasmine, It is sincerely rewarding for us and for all the team to read so many and positive aspects which you enjoyed during your visit to our hotel. We are so glad to hear you had a very pleasant experience with us! Thank you once more, your feedback is sincerely important to us and we look forward to hosting you for many more wonderful times. Cordially, Jorge de la Luz.
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Javier is a hardworking who always look after the technical problems to fix. Christhian is a very friendly bartender who always smile, Olga Uicab is good for room service, Brenda and Omar is great at the restaurant service, especially if you want to ask a special food look like
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Response from OasisHotelResorts, Director General at Smart Cancun by Oasis
Responded 5 days ago
Dear Serozk, We are pleased to know that your stay with us has motivated you to share such a great review about our hotel. Thank you for mentioning the members of the staff who made your stay unforgettable, we are glad to know that you enjoyed the personalized service which we offer. Our staff works hard to satisfy our guests so that they have amazing experiences. We hope to have the honor of welcoming you again in the near future. Best regards, Jorge de la Luz.
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Amazing stay from start till finish! Great service, with helpful, friendly staff and very yummy breakfasts! A very relaxing stay with a beautiful pool and a clean room. Would 100% recommend and stay again!
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Response from OasisHotelResorts, Director General at Smart Cancun by Oasis
Responded 1 week ago
Dear Beth, We appreciate the time you have taken to share such nice comments about our Hotel. We are happy to know that you enjoyed ourexcellent service. We will of course congratulate our staff for always being attentive, smiling, and helping you in everything they could. It is very pleasant for us to know that you had a great time and a wonderful vacation. We look forward to see you again soon, Oasis loves you! Best regards, Jorge de la Luz.
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Spend our final night in Yucatán here. Breakfast and pool were good, as was the staff (Andrea and Abbi!). Cleanliness of room could have been a bit better (stain on pillow, shower and dusty floor), but was fine overall.
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Response from OasisHotelResorts, Director General at Smart Cancun by Oasis
Responded 1 week ago
Dear Beau, Thank your for sharing your kind opinion, we are very happy to know that your experience with us was positive! Please feel free to contact us if you need assistance with anything to make your next stay a unique experience. We hope to see you soon in Cancun with us! Best regards, Jorge de la Luz.
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Previous
PRICE RANGE
$62 - $89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oasis america hotel cancunoasis america cancun
FORMERLY KNOWN AS
Oasis America
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
177
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