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Smart Cancun by Oasis

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Traveler (513)
Room & Suite (297)
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Overview
  • Excellent48%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible5%
Travelers talk about
“oasis palm”(27 reviews)
“hotel zone”(46 reviews)
“pool area”(29 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Outdoor pool
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Offers from Smart Cancun by Oasis
Offers & Announcements: Package Deal
Offers from Smart Cancun by Oasis
Offers & Announcements: Package Deal
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (872)
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111
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111
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All reviewsoasis palmhotel zonepool areaado bus stationfacing the streetlas palapassmart caroasis loveslarge supermarketbusiness hotelsister hotelzona hoteleraoasis hotelsstayed here for one nightnice poollocal busesmoney exchange
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1 - 5 of 287 reviews
Reviewed 1 week ago via mobile

Recently stayed here with my husband and kids. We were given a room facing the back of the hotel which didn’t offer much of a view but was wonderfully quiet at night with no street noise. The doors are very thin or poorly insulated so...More

Thank Julie S
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 5 days ago

Dear Julie, We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Thank you for letting us know the inconveniences you had so we can enforce and improve the service, as your comfort and satisfaction...More

Reviewed 1 week ago

Don't expect too much with their bedrooms. You wont be witnessing a 5 or a 4 star hotel room but it is a decent stay for a budget price! The room was clean and their staff were great! They were helpful and approachable. We stayed...More

Thank Grace Coralyn E
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 1 week ago

Dear Grace, Thank you very much for taking the time to share your experience with us. We are pleased to know that you have enjoyed your stay in our hotel specially our breakfast, our WiFi , and our location. We're sorry for the mosquitoes, we...More

Reviewed 1 week ago

Nice Hotel it was exactly as seen in the picture the hotel staff and concierge was very helpful , pool area was superb, but the adult only area (hot tubs and sitting area) was not respected by people with kids and the hotel didn't enforce...More

Thank Daniel G
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 1 week ago

Dear Daniel, Thank you for sharing your experience with us, we are pleased to know that you have enjoyed most your stay in our hotel, specially our pool area, the food and our service. We appreciate your feedback on the areas we can improve; we...More

Reviewed 3 weeks ago

Very friendly staff, most of them very keen and able to help with problems. Nice and clean garden with swimmingpool, What bothered a bit was the kind of music,they chose to play. Nice mexican breakfast. Unfortunately one had to go to the bar near the...More

Review collected in partnership with this hotel
Thank rolfstaehli
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 2 weeks ago

Dear traveler, First of all thank for sharing your experience with us, we are pleased to know that you have enjoyed your stay in our hotel specially our breakfast, milkcoffee, pool area and excellent service. We look forward to welcoming you once again, please feel...More

Reviewed 4 weeks ago

This is a great place to stay if you are on a budget and aren't really looking to stay on a resort, and actually get out and experience Mexico. This is off tourist trap row and has a bus stop right outside that allows for...More

1  Thank Tori G
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 3 weeks ago

Dear Tori, Thank you for choosing us as the host of your stay in Cancun and for taking the time to give your thoughts on your stay with us. We're very happy to know that our location was perfect for you to explore Cancun. Also...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Meeting Rooms
Business Center with Internet Access
Free Parking
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
$54 - $109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Cancun
#38 Luxury Hotel in Cancun
Room types
Family Rooms, Suites
Details
Price range
$54 - $109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Business Hotel in Cancun
#38 Luxury Hotel in Cancun
Room types
Family Rooms, Suites
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Traveler (513)
Room & Suite (297)
Pool & Beach (172)
Dining (77)
Amenities (57)
Family and Play Areas (7)
Business Center & Event Rooms (6)
Questions & Answers
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Emily A
April 10, 2018|
Answer
Response from cdnhotdog | Reviewed this property |
I stayed in February. They were working on a room next to my room. It did not disrupt my stay. I guess if you want to find issue with something you will. It was my second stay there and I am planning on going back in lat... More
0
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drbodnar
April 8, 2018|
Answer
Response from seetheworld2014 | Reviewed this property |
Yes, we had them in our rooms.
0
Votes
Room Tips
"The room was very neat and clean."
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"Rooms facing the road are noisy all night"
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"Be aware when they offer an upgrade to Oasis Palm"
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"Av. Tulum is a nine-lane through road and faces font of hotel. Rooms on back overlook rooftops or a lovely..."
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