All Ritmo Cancun Resort & Waterpark invites you to enjoy exciting activities for children and fun events for adults in a fun-packed, yet relaxing experience. Include swimming pools with children's swimming areas and inset jacuzzis, white sand beaches, three restaurants, three bars, dinner theater, fitness center, kids club, daily activities and nightly entertainment. All Ritmo Cancun Resort & Waterpark offers you an oasis of family fun for a sunny and unforgettable vacation. Our Waterpark is close on Tuesdays.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Park View
Harbor View
Languages Spoken
English, Spanish, Portuguese
Location
Km. 1.5 Carretera a Puerto Juarez-Punta Sam, Cancun 77528 Mexico
Name/address in local language
All Ritmo Cancun Resort & Waterpark
6,634 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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All Ritmo Cancun Resort & Waterpark comes highly recommended for its cleanliness and family-friendly atmosphere, with guests applauding the welcoming staff. However, some visitors have voiced their concerns regarding inconsistent service and a less than ideal location, surrounded by unsightly areas.
While the waterpark and beach access are highlights, the extra costs and outdated beach equipment have left several travelers feeling that the resort does not offer good value. Mixed reviews are also given to the rooms, which are appreciated for their size and views but criticized for maintenance issues.
Location
Isolated
Atmosphere
Family-friendly
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Underwhelming
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Detailed Reviews
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Angy is an excellent person very attentive hotel people very attentive from reception. The variety of the shows is good. The beach is very quiet and the hotel people keep clean, if you would return, the hotel has everything you don't need to leave
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Date of stay: August 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A stop in paradise. Large hotel, away from noise and busy areas where they offer you peace, relaxation, rest. And if you want something more, they will offer you all kinds of activities. We asked for diving and they sent us to a center that was wonderful, Coconut Divers.
Beautifully colored beach without leaving the facilities, with sand and sun loungers, two swimming pools, the one on the beach side with a bar, several restaurants and culinary specialties and even a shop, some dinner shows, drinks and a snack area with hamburgers and puppies on a wide schedule. If you want to rest, you have everything here without leaving the hotel. If you want extra activities you can also get them right here. Right in front of the hotel, the bus passes, some small vans that for 10 pesos take you to the ferry to visit Islas Mujeres, it is worth it, especially the North beach, or to the noisiest and busiest hotel area. There are also taxis and Uber, zero difficulties for getting around.
We were greeted by Andrés, who not only advised us for the stay, since I didn't look carefully when booking, and offered me a substantial improvement in the location and views of the room, but also supported us with all the doubts and needs during the stay, with great kindness and professionalism.
The friendliness of all the staff is remarkable.
I stayed 4 nights with my 14-year-old son and we both had a great time.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We came here at the end of July 2024 for a 10 night family holiday in a Junior Suite. It has to be said the place is a little tired but the staff do work really hard to ensure the place is clean and tidy with daily room cleaning although hand towels and floor mats for the bathroom remain a mystery. The balcony had the best view of anywhere we’ve ever stayed but for a room capable of having 5 people in only 2 chairs is a bit stingy. The food is great and always plenty to choose from, the omelettes at breakfast were simply the best! The bar staff were fantastic and the cocktails were great and plentiful, always easy to get served. The pool was good if a little small and the Waterpark over the road was really good for the smaller kids and having direct access to the sea and beach was great. However this area had the biggest issue as well, there was plenty of room for a decent sunbed area but they were severely lacking in numbers and quality. Especially parasols, there was no shade around the pool at all which given how hot it was and the strength of the sun it was really disappointing. This could also be used at night as seating are to have a drink and take in the views. Definitely get Uber as it’s only a 200mxn cab ride into Cancun to sample the madness there! All in all a good hotel that wouldn’t take much to make it really good! Would return.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service, Atención al huésped/Recepción at All Ritmo Cancun Resort & Waterpark
Responded Aug 5, 2024
Dear Guest, We extend our gratitude for taking the time to write a review. It's wonderful to know that our team provided you with a comfortable and memorable experience. Your feedback is invaluable as it helps us enhance our services. It was a pleasure having you as our guest, and we look forward to hosting you again on your next visit to our area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our first trip abroad with our 5 year old, and she absolutely loved the All Ritmo. Our spacious clean room looked gigantic to her, the tv and remote worked well, the water in the bathtub was quickly heated, and she loved the ocean view balcony that was right above the pools. The beach was clean and plenty long for a 5 year old, as were the pools. The Waterpark was a highlight of the resort. We could not get a reservation at an A La Carte restaurant during our short 2 day stay, but the Buffet seemed gigantic and wonderful to our 5 year old. Overall, she would give the resort a 4 star Thumbs Up! I've been to nearly 20 all-inclusives over the years and have a different "Adult" point of view. We are not talking a Secrets, Excellence or even Grand Palladium resort here. The room was spacious and clean, but our beds only had light covers. Good thing the thermostat was excellent. There was no dresser, so we had to use the closet and cubby holes for our stuff. And the refrigerator was absolutely EMPTY. We were told that we could order anything we wanted but would be charged for each item. We had to get the wi-fi password and set-up at the Gift Shop. Although it was strong enough, it had to be reset from time-to-time (but Not at the Gift Shop again, much to our relief). The buffet was very limited, but clean and spacious. Luckily, we are thin and easy to please. The beach really was clean, had soft sand, and was devoid of vendors. Though small, there were lounge chairs and a nearby bar (one of only two at the resort). The spirits were basically bottom shelf, unless you paid for better brands. Fortunately, we prefer mixed drinks and do not notice "cheap" liquor. Overall, we had a good time because our 5 year old loved it here. From an Adult point of view, All Ritmo is "OK", if you do not have high expectations. BUT, it is VERY Affordable====which is a real Plus!
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Service, Atención al huésped/Recepción at All Ritmo Cancun Resort & Waterpark
Responded 3 weeks ago
I sincerely appreciate you sharing your experience at All Ritmo. We are delighted to know that your 5-year-old daughter thoroughly enjoyed her stay with us and that our facilities were suitable for her age. However, we have also taken note of your comments as an adult and understand that our facilities and services may not be as sophisticated as those of other luxury resorts. We appreciate your honesty and commit to continuing to work on improving our offer and service. In particular, we will focus on enhancing the variety and quality of our buffet, as well as providing a better experience for our adult guests. Nevertheless, we are pleased that you found our resort to be very affordable and that this was a positive aspect for you. Thank you for your feedback, and we look forward to having the opportunity to welcome you back in the future and demonstrate the changes and improvements we have made
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible hotel. Buffet with little variety. We went to the oyster restaurant and they gave me raw green potatoes and a piece of tasteless fish and when I complained they told me that it was chayote, something that was not on the menu and that they did not have another identical dish. The hotel is full of locals who come with daily passes and the same with Christmas dinner. The service is insufficient for the number of guests. You have to look for the waiters at the buffet to serve you. Some dishes are finished 1 hour after service starts and they are not brought out again. Why offer daily passes to venues if they are not able to offer decent service to guests. The lobby bar is always alone, with a broken espresso machine that the hotel doesn't seem to care about replacing. The Christmas and New Year's Eve dinner is by reservation but if you do not reserve that day there is nothing else to eat at the hotel. The hotel encourages children to go but they are not able to solve problems when you get a rude family with children who jump like beasts and move the beds on top of your room like I did. I made 4 complaints and nothing was resolved. I won't go to that hotel again and I won't recommend it to anyone. Better stay in an Airbnb
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent service from all workers a good quality and attention especially the service provided by a waitress who was in the buffet restaurant if I remember called Jasmine, pending everything we needed excellent attention and service, regarding the super rich and good quality food, all fresh and of the day. The super cute and quality rooms their delicious chambers and you rest very rich, everything working 100 in the room, air conditioning, refrigerator etc. 100% recommend the hotel
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Date of stay: January 2025
Value
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Trip type: Traveled with family
Room Tip:La comida de el restaurante no dejan sacarla,todo lo que agarras se consume solo adentro del...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent service from all staff, very friendly, very helpful and always ready to serve. They made us feel at home and the food was very delicious, the facilities very clean all the time, and the entertainers make you feel great. We are already scheduled to return
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Date of stay: September 2024
Value
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Trip type: Traveled with family
Room Tip:Tener presente q es un hotel familiar por ende la comida los tragos y los horarios son acorde
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is what it is, a cheap all inclusive and you definitely have what you pay for, the facilities are not bad but if they are old (they are no longer at all as in the advertising images), the food is not as varied but it is not bad, the bad thing is that all the stews are sides and one or two proteins which sell out very quickly no matter what time you go. The “snak bar” has only sandwiches and ham and cheese burritos (I stayed 4 days 3 nights and every day they put that). At the bars the service was not bad but the quality of the drinks they served if they left much to be desired and they also serve everything in uniel or disposable plastic cups and I find REPREHENSIBLE the amount of trash that is generated by that because not being reusable guests were not careful to put them in trash cans so that the wind would not blow them to the beach. The view from my room was spectacular and the beach is beautiful because it is bay and very quiet. At the service I can say that everyone was very friendly from the reception, bellboy, entertainment team, bartenders, waiters and waiters, especially the waiter Mario who attended us wonderfully every time we coincided with him in restaurant. Staff did not have a great expectation of the hotel for the price and still would NOT RETURN, but it fulfilled its task and was that the children had fun in the water park.
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Date of stay: November 2024
Value
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Trip type: Traveled with family
Room Tip:No hay elevadores ni rampas lo que es incómodo si necesitas llevar a tu bebé en carriola.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We went Dec 1-15, 2024. We have been there a few times, but had not stayed in around 12 years. I am sorry to say the place has gone down. The alcohol is bottom shelf unless you pay the $20/day upgrade. The buffet is limited and some items will be on the breakfast, lunch, and dinner and the meat selections are very limited (only saw bacon once in 2 weeks at breakfast and never saw any sausage other than chorizo). Don't waste your time with either the Mexican or Italian restaurants!!! In fact if your stay includes you should just to the good Oscar's restaurant every night! The dinner shows were hit and mis, the Michael Jackson show was great, but the Mexican night not so much. The pool lounge chairs are well past their use date and aren't comfortable. The pool umbrellas were only out 1/3 of the times. There are limited seating in the inside bar for the night. The loungers at the waterpark were much better and the park itself is nice. Gets loud around 7am as traffic down the street starts up and housekeeping collects in the hallway. The resort is very clean.
Overall this is low cost option for all inclusive in Cancun and that is the main thing it has going for it. If you are an American of Canadian this is probably not a good choice really for you and wouldn't meet your expectations and you could have and just to Florida etc.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent choice in terms of cost-benefit, in terms of buffet, good tasting food however limited options, good service, overall, comfortable room. We booked the Royal Ocean View room option, which includes a complimentary 30 min relaxing massage, which was excellent, Cristina's attention in the spa is highly recommended. My overall experience was good, for the cost, I consider an excellent choice!! Excellent attention from Jesus, Keyla and Peter in the water park area. And the waiter Mario from the night shift!!
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Date of stay: December 2024Trip type: Traveled with friends
Room Tip:Consideren la opcion de habitación Suite Royale porque tienen check out hasta las 5 pm y el...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I never actually asked the brand, it was pretty good though. And there were 4 al a cartes but they only have 2 restaurants so they rotate 2 each night.
"If you choose to upgrade your room, don't pay for it until you see it.
Check to see you have a safe key, patio that locks and working dead lock for the door."
There are more places to choose from in the Cancun area.
PRICE RANGE
$133 - $185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sea adventure resort & waterpark hotel cancun, sea adventure resort and waterpark, blue bay cancun, blue bay hotel cancun, blue bay club cancun mexico, blue bay club mexico
FORMERLY KNOWN AS
Sea Adventure Resort & Waterpark
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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