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Boulevard Kukulcan Km 14, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (6223)
Pool & Beach (1668)
Videos (10)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Occidental Tucancún
Updated 10/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#50 of 278 hotels in Cancun
Travelers' Choice
Well located, with spectacular beach, mostly all the rooms looking for the ocean.
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Property amenities
Secured parking
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Video game console
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Additional bathroom
Cable / satellite TV
Complimentary toiletries
Interconnected rooms available
Private balcony
Room service
VIP room facilities
Bottled water
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
Bay View
Harbor View
Languages Spoken
Russian, Spanish
Hotel links
Special Offer:Additional 5% off
9694Reviews658Q+A100Room tips
Traveler rating
  • 5,001
  • 2,617
  • 1,157
  • 527
  • 393
Time of year
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  • English
Popular mentions
Antonia G wrote a review Oct 15
1 contribution
The best service ever by angel villafania, I choose this place for my birthday and Angel made it my birthday very special. Thank you angel very much for the great service!!!!! This is the best gift for my birthday ever. Thank you everyone on this place. And special for the service of Angel Villafania.😊
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Date of stay: October 2021Trip type: Traveled as a couple
Response from Asistente Dirección Tucancún, Otro at Occidental Tucancún
Responded yesterday
We thank you for sharing your opinion on your recent vacation with us, our main goal is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us to do so. We appreciate the time you have taken to share your positive feedback and opinions. We look forward to seeing you on your future vacations. Kind regards
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Melanie M wrote a review Sep 2021
7 contributions25 helpful votes
Hotel's Favorite
it was our 21st time at this hotel ;) again we were pampered and we were happy to see our friends our second family. Mr. Alvaro made sure we were happy. We were in villa 8002 the best view of my life. gonzalo luis and all the bellboys are perfecto. Lourdes maria rosy gillar and all the bartender you are perfect the entertainmemt team made an exceptional job as always and they made sure to celebrate my birthday with gifts champagne love you guys. A big applause to Gaby from the entertainment team my best friend ar this hotel for 8 years now. She works really hard and makes an exceptional job i love you amiga we were happy to meat giovani jyahir and rambo the new guys on the entertainment team ;) thank you to our best waiter tomas cen we love you xxx the lifegards did an exceptional job. Julio and abraham i love you and will miss you. Sabino the security manager always keeps us safe thank you xxx cannot wait to be back again soon melanie xxxx
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Date of stay: September 2021Trip type: Traveled as a couple
Response from Asistente Dirección Tucancún, Otro at Occidental Tucancún
Responded Sep 8, 2021
Dear Melanie: We want to thank you for sharing this opinion about your recent visit to the hotel. We are delighted that you enjoyed your stay and agree with you that our attentive staff play a key role in the overall experience of our guests. The entire team works very hard to guarantee that we offer a high quality service and a different and memorable experience, I will gladly congratulate the collaborators you mention. Once again we thank you for choosing our hotel for your holidays and we hope to have the opportunity to welcome you again in the future. Best regards, Paulina Arroyo
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Brandon W wrote a review Oct 14
1 contribution
A great trip with the girl to Cancun. The bartenders and servers were excellent. Food was good. The pool activities were entertaining. Will Aguilar the bell hop is a keeper. Luis Alcudia takes care of the pool partiers. Will come back again
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Date of stay: October 2021Trip type: Traveled as a couple
Anna W wrote a review Oct 14
1 contribution
Love staying here, all the staff is so caring and helpful in every way! Will Aguilar one of the front staff went above and beyond when I had left my phone charger at home. He let me borrow his! This is just one of the many ways the staff here takes care of their patrons. The activity staff does a great job of getting everyone involved in the daily activities! We have so much fun whether it be games, singing or dancing! Luis Alcudia is the outdoor pool bartender he is absolutely the best! Makes our drinks exactly the way we wanted and is so kind to everyone here! This resort is the best one for the price and is so much fun! Five stars!
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Date of stay: October 2021Trip type: Traveled as a couple
Reem L wrote a review Oct 14
1 contribution
It was amazing trip very clean hotel nice pool beautiful DJ nice people good food very great service specially Luis Aleutian he is one of the best person very friendly very nice fast clean speaks English well thank you so much .
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Date of stay: October 2021Trip type: Traveled as a couple
$175 - $340 (Based on Average Rates for a Standard Room)
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Barceló Tucancun Beach
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Frequently Asked Questions about Occidental Tucancún
Which popular attractions are close to Occidental Tucancún?
Nearby attractions include Playa Marlín (0.2 miles), Avenida Kukulkan (0.10 miles), and La Casa del Habano (0.2 miles).
What are some of the property amenities at Occidental Tucancún?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Occidental Tucancún?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Occidental Tucancún?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Occidental Tucancún?
Yes, secured parking and street parking are available to guests.
What are some restaurants close to Occidental Tucancún?
Conveniently located restaurants include La Buena Barra Cancun, Ilios Greek Estiatorio Cancun, and Doble B Bar Cancún.
Are there opportunities to exercise at Occidental Tucancún?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Are any cleaning services offered at Occidental Tucancún?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Occidental Tucancún?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Occidental Tucancún offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Occidental Tucancún?
The staff speaks multiple languages, including Spanish and Russian.